232 comments found

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 5-6 years
  • Exclusive Author
  • Interviewed on the Envato Notes blog
  • Referred between 200 and 499 users
  • Bought between 100 and 499 items

Theme Support

Please use http://support.imaginemthemes.com for support related questions.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The more I am using this theme, the more I am blown away by its flexibility. I am coming from using a highly customized template, so it has taken a little getting used to the structure behind this one, but it is, I think on day 2, going to do everything that I am looking for. Great job!

imaginem

Thank you for the encouragement! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
DaBarnes Purchased

Sorry to be asking for support here but I have made a couple of requests through the contact page at the support forum and got no response.

I have registered and do sign in but still cannot seem to start a thread.

My question is how to use multiple instances of the trine widget gallery in a single sidebar and not have the images bleed together into one big lightshow.

thank you.

imaginem

Hi,

I didn’t understand what you meant. Do you mean that they are displayed in a seamless lightbox gallery?

Could you provide url.

Thanks

Default-user
DaBarnes Purchased

i cannot provided a link as this is not a live site.

in sidebar widget, i have two separate image galleries with the trine gallery widget. when thumbnail in the first gallery is selected and the lightbox opens, the numbering indicates that the slide is, say, 7 of 26 slides. in fact there are only 21 images in that gallery and 5 in the second gallery. it also counting the images in the second gallery in the side bar in that total of 26. thank you.

imaginem

Hi,

edit /widgets/sidebar-gallery.php

Find all instances of

rel="prettyPhoto[widget]" 

And replace them with following

rel="prettyPhoto[<?php echo $args['widget_id']; ?>]" 

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

it seems that you can’t select the dark skin in the demo. the drop down doesn’t do anything (im using firefox).

imaginem

It’s likely machine specific due to settings. You should check it out from another machine.

Thanks

Default-user

machine specific? i do a lot of web development myself, and I’ve never heard blaming web code on being machine specific. thanks anyways, i decided on another theme.

imaginem

Hi,

Currently the demo tab stores demo panel inputs in Sessions. ( this isn’t used in actual theme ). This is how it’s passed from page to page. Sessions are only used in the Demo, not in actual theme where demo panel is not present. Actual theme uses theme options data from database. If those Sessions data from demo aren’t retrieved properly by the browser then it won’t work. This is a likely scenario since the browser determines when to use it even though it’s passed from server.

I haven’t had any complains on this from anyone and it works on actual server and development server.

Direct demo url: http://trine.imaginemthemes.com/wp/

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States
razorfrog Purchased

Theme currently breaks under 3.6, but the author has posted a quick fix in the support forum.

imaginem

Hi, I’ve issued an update which should be active with the fix provided in support forum updated to the original theme files.

Email notifications will be sent to those who’ve marked item in downloads section for email notification. The update should be active within 24hrs.

Thanks

  • Has been a member for 5-6 years
  • Bought between 100 and 499 items

Thanks for the update! Just got the email!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

nice template!

  • Has been a member for 0-1 years

Hello! Since I have not purchased this product yet, I was not able to post to the forums. I am interested in the Trine theme, but I wanted to confirm whether it is supported in Wordpress 3.8, and whether IE10 and IE11 are supported since this is not indicated at http://themeforest.net/item/trine-responsive-wordpress-theme/1323795/support.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
djtomac Purchased

Is there any ways in the portfolio section with video to have larger frame size? Im using link from my vimeo but i would like the frame bigger than what the template propose. Is it possible to have the same frame size as vimeo? Thx

Default-user
djtomac Purchased

You said that 2 years ago :

imaginem AUTHOR 2 years ago Flag Hi,

Edit js/common.js

Add the following just after line 68

default_width: 500, default_height: 344, With and height values can be set to your preference.

Thanks

But it’S not working for me?! i put value of 960×540, and the frame size are stil the same!

imaginem

Hi,

Are you refering to lightbox size? Please reply to support forum on this.

Thanks

  • Has been a member for 0-1 years

Is the Trine theme supported in Wordpress 3.9? I am interested in purchasing Trine, but the product page at http://themeforest.net/item/trine-responsive-wordpress-theme/1323795/support only shows support up to v3.6, and I cannot access the support forums to ask/check otherwise since I have not purchased this product yet (and it appears you need a purchase code to access the forums).

If I should contact someone else about this question, please let me know.

Thank you.

imaginem

Hi,

WP 3.9 comes with a new version of TinyMCE , i’ll be issuing an update to correct this within the week.

Thanks

Default-user

Thank you for the prompt reply!

Also, does the Trine Wordpress theme currently support IE 10 and IE 11? The product page at http://themeforest.net/item/trine-responsive-wordpress-theme/1323795/support indicates that it only supports up to IE9 and so I wanted to confirm this.

Thanks!

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 5-6 years

When will this update be released? My shortcode editor does not work in 3.9. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

[Sorry to post a support question here, but since I was not the original owner who purchased the theme I do not have a purchase code and cannot register on your forum]

We’re experiencing an issue where backslashes are being inserted into some of the links on the site, specifically in the footer copyright text, and then everywhere where we’re using the NextGen gallery. See example here in the orange footer link: http://lonesomevalley.wpengine.com Or here in gallery: http://lonesomevalley.wpengine.com/events/wedding-gallery/

This is causing our NextGen gallery not to work because the backslashes interfere with the class name and code on the link. Please advise. Thank you!

imaginem

Hi,

This should be something from your server configuration. Could you contact your webhost and request to switch off magic_quotes extension. The extension is no longer supported in PHP.

Great if you can contact the person who purchased theme to get the purchase code.

Thanks

by
by
by
by
by
by