286 comments found

mediase Purchased

Hi, I use the theme with layout 4 and left menu. Do you think it was possible to create one widget area under the left menu ? It will be a good place to put a banner or important information :) Thank in advance for your answer, Regards

novarostudio

Hello mediase,

do you mind if we get your wp-admin access? we will try to customize it for you and let you know how we do it. fair enough for you?

So to summarize, you need a sidebar located under the menu. and you will put 2 widgets in there?

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Default-user
mediase Purchased

Hi, Yes, I need a sidebar located under the (left) menu in order to put 2 widgets in there. This is exactly I need. But the most important is to have a clean procedure. Because I want to continue to make update of your theme (and not make manual custom work each time). I will send you a message in order to continue this in private message. Thanks again, Best regards

novarostudio

Sure mediase, looking forward to your email :)

Best Regards,

Novaro Studio

mediase Purchased

Hi, Is it possible to have a custom css code in the theme options ? Will be interesting, by example if I want to have a biggest font police for the menu, I could add my custom code by myself. Thanks, Regards

novarostudio

Hello mediase,

actually we dont use a custom css textbox in the theme options. but we use a style-custom.css to customize the theme. to use the style-custom.css you can go to APPEARANCE >> EDITOR. and then click the “style-custom.css” link at the right section.

Hope this information help you mediase. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user
mediase Purchased

Hi, Hey, yes it’s perfect. I prefer use this file to custom the theme, good for next update :) Thanks for the reactive answer, Regards

Hi,

The page and text is cut off considerably on either side when viewed on any mobile, when viewed vertically What’s wrong?

Thanks

novarostudio

Hello Joelcullum,

yes we see the issue, however, we still cannot fix the issue. do you mind if we go to your wp-admin? i think we need to know how you set the content.

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Default-user

How do i update the theme? I have downloaded the latest files. I’m worried if i upload the theme via wordpress it will revert to default theme settings?

novarostudio

Hello Joel,

do you change any code of the theme? if you dont change any code i think it’s safe to update the theme. the theme settings will not be reverted.

to update the theme, you can simply replace the old theme files with the new one. you can do this from cPanel or FTP.

Hope this information help you Joel. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Guy’s,

Can you help?

Please take a look at this page: http://www.rowingforfitness.com/rowing-machine-workouts/

Underneath the top image are a load of arrows which seem to be links to pages.

The have only appeared since I put the last image on the bottom of the page. If I take that last image out, those page links/arrows at the top of the page disappear.

Why is this happening and how can I fix it?

Thanks

Ben

novarostudio

Hello Ben,

ohh it seems there is some bugs in the footer menu when it is not set from APPEARANCE >> MENUS. to fix it, please kindly set a menu from APPEARANCE >> MENUS, and set the menu to Secondary Menu.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Guys,

Is it possible to change the width of the sidebar?

I’d like my banners to be larger but they are restricted by the width of the saidebar.

Thanks

Ben

novarostudio

Hello Ben,

sure, with a few css, it will be changed. please open style-custom.css and add this code in there :

#content.eight.columns{
width:66.64%;
}
#sidebar.four.columns{
width:33.32%;
}

you can change the width from there.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

Thanks for that. Just left you a 5* review too!

novarostudio

Thanks a lot Ben :) that means a lot to us :)

Hi guys,

Can you help?

On computer and iPad the sidebar is visible but on mobile the space is the but the content isn’t.

http://www.rowingforfitness.com/rowing-machine-benefits/

Can you help?

Thanks

Ben

novarostudio

Hello Ben,

we have checked your website and clicking some page link in your website. we dont see any issue in the menu. we can see it at the top of the page. have you by any chance fix the issue?

Best Regards,

Novaro Studio

Default-user

Hi Guy’s,

Sorry for the late reply on this.

I’m still having the same issues – I’ve taken some screenshots to show you.

The menu on the home page is there; http://www.rowingforfitness.com/wp-content/uploads/2015/05/IMG_0142.png But is isn’t there on any internal pages: http://www.rowingforfitness.com/wp-content/uploads/2015/05/IMG_0143.png Also, please scroll right to the bottom of the page: http://www.rowingforfitness.com

You can see underneath my footer, to the right of my copyright text are 4 links. Sitemap,FAQ, Career, Contact.

I have no idea why they are there and I can’t find a way to remove them.

Can you help?

Thanks

Ben

novarostudio

Hello Ben,

ok, could you kindly provide us your temporary wp-admin access? we will try to check this issue. perhaps there is some javascript issue on certain pages.

for more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

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