176 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
esdc93 Purchased

Cache plugin that you recommend? and configuration would be adequate to ensure that there is no conflict with the theme Trinity?

novarostudio

Hello esdc93,

maybe you can try this one : https://wordpress.org/plugins/bwp-minify/

Hope this information help you esdc93.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
esdc93 Purchased

If I wanted to remove the slider from the theme, which I should do? I would like to try how it looks without the slider, and especially to see the loading time.

novarostudio

Hello esdc93,

ok, please edit your home page and then take a look at the Page Slider Options box. please untick the “Enable Slider” checkbox in there.

Hope this information help you esdc93.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
novarostudio

which template do you mean? http://themeforest.net/item/trinity-5-creative-layouts-multipurpose-wp-theme/full_screen_preview/6852142

it’s a homepage template.

actually you can change the website layout from APPEARANCE >> THEME OPTIONS and click Style Settings tab in there. you will see a “Website Layout” selectbox. you can change it from there.

Hope this information help you esdc93.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Arab Emirates
zaibkhan Purchased

i have content but i don’t know where to fit the content and sections to add. is any one who do the beautification and put content properly and add some nice icons images etc to look the website creative. plz let me know if anyone .. moh@pickywebdesign.com

novarostudio

Hello zaibkhan,

have you tried to read our documentation? please kindly read our documentation section 1. Theme Installation. you will get a step by step instruction on how to create a website like our demo.

Hope this information help you zaibkhan. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, how can I change the slug that shows up in our URL from “portofolio” to something else?

Example: www.website.com/portofolio/item-1 to www.website.com/newslug/item-1?

I found the following code in the cp-init-portfolio.php: Under “register_post_type( ‘portofolio’,” there is:

‘rewrite’ => array( ‘slug’ => ‘portofolio’, ‘with_front’ => false ),

If I change this, my URL changes as I would wish, but the page itself doesn’t load. I get: “Apologies, but the page you requested could not be found. Perhaps searching will help.”

What else do I need to change to get this to work? Thanks.

Default-user

Hrm. So say I changed it to ‘slug’ => ‘newname’. I managed to get the portfolio items working, showing website.com/newname/item-1 just fine after returning permalinks to default and then back again.

New problem: I have a page also called ‘newname’. So while website.com/newname/item-1 loads correctly, website.com/newname does not.

I’m guessing it’s a conflict between the two? Can you think of a way around this?

novarostudio

Hello ihsoct2014,

ohh i see, yes i think there is some conflict between those two slugs. could you try to change the slug if your page? i think that will fix the issue.

please try it first. and please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey guys

Epic theme, really enjoying it. Quick question… i want some of my images to link to other pages with in the site. I have put the URL in the designated area but doesn’t seem to be working, there isn’t even a hover. If you could help that would be great.

Keep them coming

Nathan

novarostudio

Hello Nathan,

could you provide us your website link first? we will try to check how you set it first.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Also how do i get the menus to stop expanding? i.e. when i click on “products” it will the have “home” and “product” x2

Thanks in advance

novarostudio

Hello Nathan,

could you provide us your website link first? we will try to check how you set it first.

Best Regards,

Novaro Studio

Default-user

adamlawrence.info do you require admin? also my visual composer has suddenly decided not to work on the front end. i haven’t changed any code, it just has the loading icon continuously loading

Default-user

don’t worry about the visual composer comment. i fixed it

novarostudio

Hello Nathan,

ohh i see…ok do you use any plugin in your website? could you provide us your temporary wp-admin access if you dont mind? because it’s kind of weird though.

for more private talk, please kindly send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Default-user

I noticed that you guys fixed my issue. Thanks so much!!

novarostudio

Your welcome :) please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

I need some help formatting this page: http://reallycoolwebsites.co.uk/petcheckers/

Where the image section is (picture of a packet of cat treats) I need the text block moving further to the right.

I have tried using all the different row layout settings but the text boxes hang around the centre of the page. I need it moving to the right.

Can you help?

Thanks

novarostudio

Hello Ben,

ohh ok, maybe you can try to remove the padding in your textbloxk, and then please use a custom layout like this : 1/3 + 1/3 + 1/3 .

now you can use put your text at the column on the very right.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

There is no padding in the text block. I can move it to the right by ADDING padding but the text box then get very narrow.

Can you help?

Default-user

It’s OK, I’ve figured it out!

novarostudio

Hello Ben,

ohh ok, thats great :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

When I add a background image to a section, it creates a separation from the section beneath it.

I have taken a screenshot to show you what I mean:

https://www.dropbox.com/s/4dxervfszhz9drx/Pet%20Sitting%20and%20Dog%20Walking%20in%20Lincoln%20%20%20Pet%20Checkers.png

How can I remove this blank space.

Also, that grey line that separates the sections, can we remove it or make it white?

Thanks

novarostudio

Hello Ben,

ohh i see, ok, please edit your page and please edit the row with the background image. you will see “Bottom Margin” textbox in there. please put 0px in there. and the separation will be removed.

if you want to remove the grey line i the section, please open style-custom.css and add this code in there :

.stripecontainer{box-shadow:none;}

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

How did you create your footer with the dividing lines where the contact info is?

Thanks

novarostudio

Hello Ben,

ohh actually we use “borderbottom” class to make the dividing lines. this is how we create the contact info in the footer sidebar. we use a text widget and we put this code in there :

<h6 class="marginoff">Address</h6>
<p class="borderbottom">
<i class="fa fa-map-marker" />  98 First St, Nevada, USA</p>
<h6 class="marginoff">Phone</h6>
<p class="borderbottom">
<i class="fa fa-phone" />  123.456.7890</p>
<h6 class="marginoff">Email</h6>
<p class="borderbottom">
<i class="fa fa-envelope" />  contact@trinity.com</p>
<h6 class="marginoff">Working Time</h6>
<p class="borderbottom">
<i class="fa fa-clock-o" />  8:00 - 17:00</p>

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user

Hello, I’m having serious problems with this. I have put this code into a text widget and it’s a mess.

Please look and offer some advice: http://reallycoolwebsites.co.uk/petcheckers/

Thanks

novarostudio

Hello Ben,

ok, please kindly try to remove the text widget first. and then could you kindly provide us your temporary wp-admin access? we will try to put it for you.

for more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Default-user

Hello,

I have just sent you an email through you page.

Thanks

novarostudio

Hello Ben,

we have replied your email. please kindly check your mailbox.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys, Firstly thanks so much for your quick response to my previous questions. You guys give excellent support!

Is there a way i can enlarge the font size of the page titles? i.e if i click on the “about page” the page title is located at the top left of the page.

Thank you in advance

novarostudio

Hello Nathan,

Sure, please open style-custom.css and add this code in there :

#afterheader .pagetitle{font-size:20px;}

you can change the font size in there to enlarge the font size.

Hope this information help you Nathan. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
0754ben84 Purchased

Hello,

Is it possible to remove the white bar above the footer?

http://reallycoolwebsites.co.uk/petcheckers/

I have tried setting the bottom margin of the section above it to 0px but that hasn’t worked.

Thanks

novarostudio

Hello Ben,

ohh we use a -60px to remove the white sidebar above the footer. because we put a 60px on the outer container’s padding bottom.

actually we have put -60px in your home page. please kindly take a look.

Hope this help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
0754ben84 Purchased

Hello,

When my home page first loads up on ipad, the links in the menu don’t work. and the button in the slider doesn’t work:

http://reallycoolwebsites.co.uk/petcheckers/

Can you help?

Thanks

novarostudio

Hello Ben,

ok we have tried to fix the website. please kindly try to check your website again.

hope this help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user
0754ben84 Purchased

Hi guys, unfortunately it’s just the same. The menu links just don’t work…

novarostudio

Hello Ben,

have you tried to clear the cache? beause it works when we tried last time.

Best Regards,

Novaro Studio

Default-user
0754ben84 Purchased

Are you trying it on iPad? That where the issue is. I have tried clearing the cache on 2 different ipads on 2 different IP’s and the issue is the same.

Still not working…

Default-user
0754ben84 Purchased

I have just rebuilt the menu using custom links and that has worked!

Thanks

novarostudio

Hello Ben,

ohh i see, that’s great Ben :)

Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Australia
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi guys,

Ive downloaded the uber menu and understand it so far. Im just wondering how you got the contact page to look the way it does in the demo. I have really only ever used the standard contact form 7 or contact page layouts provided by the theme.

Any help would be appreciated. Thanks Nathan

novarostudio

Hello webjuice12,

ohh actually we use a code like this to create a contact form in the contact page :

<div class="row">
<div class="one_third columns">Your Name (required)<br />
    [text* your-name] </div>

<div class="one_third columns">Your Email (required)<br />
    [email* your-email] </div>

<div class="one_third columns">Subject<br />
    [text your-subject] </div>
</div>
<p>Your Message<br />
    [textarea your-message] </p>

<p>[submit "Send Message"]</p>

hope this information help you webjuice12. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
0754ben84 Purchased

Hello,

I have finally finished the site!

But its loading really slowly…

It’s not my server as all my other sites load up quickly. Can you help?

http://petcheckers.co.uk

Thanks

Ben

novarostudio

Hello Ben,

it seems your video is way too big. it’s around 34.5 MB. so all of your visitor need to download it first to make the website loaded.

is there anyway you can make the video size smaller?

Hope this help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys,

It would seem that my CSS has disappeared? all the changes i made have gone back to default mode and i can’t find the CSS editor at all?

can you help me ASAP

Thanks Nathan

novarostudio

Hello Nathan,

we have tried to check the style-custom.css and it seems it is empty :

http://adamlawrence.info/wp-content/themes/trinity/style-custom.css

could you tell us what you did before this issue happened? or do you have any backup on your theme?

Best Regards,

Novaro Studio

Default-user

i didn’t change anything or do anything different to what i have been doing. It was there on Wednesday, yesterday my site was playing up a bit (taking a long time to load, not saving or updating) i then noticed today that the logo has gone back to its smaller size and padding etc has gone back to default….

Default-user

The menu to even edit anything has gone

Default-user

i added the uber menu plug in.. could that created a conflict?

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