novarostudio

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289 comments found.

mediase

mediase Purchased

Hi, I use the theme with layout 4 and left menu. Do you think it was possible to create one widget area under the left menu ? It will be a good place to put a banner or important information :) Thank in advance for your answer, Regards

Hello mediase,

do you mind if we get your wp-admin access? we will try to customize it for you and let you know how we do it. fair enough for you?

So to summarize, you need a sidebar located under the menu. and you will put 2 widgets in there?

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

mediase

mediase Purchased

Hi, Yes, I need a sidebar located under the (left) menu in order to put 2 widgets in there. This is exactly I need. But the most important is to have a clean procedure. Because I want to continue to make update of your theme (and not make manual custom work each time). I will send you a message in order to continue this in private message. Thanks again, Best regards

Sure mediase, looking forward to your email :)

Best Regards,

Novaro Studio

mediase

mediase Purchased

Hi, Is it possible to have a custom css code in the theme options ? Will be interesting, by example if I want to have a biggest font police for the menu, I could add my custom code by myself. Thanks, Regards

Hello mediase,

actually we dont use a custom css textbox in the theme options. but we use a style-custom.css to customize the theme. to use the style-custom.css you can go to APPEARANCE >> EDITOR. and then click the “style-custom.css” link at the right section.

Hope this information help you mediase. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

mediase

mediase Purchased

Hi, Hey, yes it’s perfect. I prefer use this file to custom the theme, good for next update :) Thanks for the reactive answer, Regards

Hi,

The page and text is cut off considerably on either side when viewed on any mobile, when viewed vertically What’s wrong?

Thanks

Hello Joelcullum,

yes we see the issue, however, we still cannot fix the issue. do you mind if we go to your wp-admin? i think we need to know how you set the content.

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

How do i update the theme? I have downloaded the latest files. I’m worried if i upload the theme via wordpress it will revert to default theme settings?

Hello Joel,

do you change any code of the theme? if you dont change any code i think it’s safe to update the theme. the theme settings will not be reverted.

to update the theme, you can simply replace the old theme files with the new one. you can do this from cPanel or FTP.

Hope this information help you Joel. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Guy’s,

Can you help?

Please take a look at this page: http://www.rowingforfitness.com/rowing-machine-workouts/

Underneath the top image are a load of arrows which seem to be links to pages.

The have only appeared since I put the last image on the bottom of the page. If I take that last image out, those page links/arrows at the top of the page disappear.

Why is this happening and how can I fix it?

Thanks

Ben

Hello Ben,

ohh it seems there is some bugs in the footer menu when it is not set from APPEARANCE >> MENUS. to fix it, please kindly set a menu from APPEARANCE >> MENUS, and set the menu to Secondary Menu.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Guys,

Is it possible to change the width of the sidebar?

I’d like my banners to be larger but they are restricted by the width of the saidebar.

Thanks

Ben

Hello Ben,

sure, with a few css, it will be changed. please open style-custom.css and add this code in there :

#content.eight.columns{
width:66.64%;
}
#sidebar.four.columns{
width:33.32%;
}

you can change the width from there.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Thanks for that. Just left you a 5* review too!

Thanks a lot Ben :) that means a lot to us :)

Hi guys,

Can you help?

On computer and iPad the sidebar is visible but on mobile the space is the but the content isn’t.

http://www.rowingforfitness.com/rowing-machine-benefits/

Can you help?

Thanks

Ben

Hello Ben,

we have checked your website and clicking some page link in your website. we dont see any issue in the menu. we can see it at the top of the page. have you by any chance fix the issue?

Best Regards,

Novaro Studio

Hi Guy’s,

Sorry for the late reply on this.

I’m still having the same issues – I’ve taken some screenshots to show you.

The menu on the home page is there; http://www.rowingforfitness.com/wp-content/uploads/2015/05/IMG_0142.png But is isn’t there on any internal pages: http://www.rowingforfitness.com/wp-content/uploads/2015/05/IMG_0143.png Also, please scroll right to the bottom of the page: http://www.rowingforfitness.com

You can see underneath my footer, to the right of my copyright text are 4 links. Sitemap,FAQ, Career, Contact.

I have no idea why they are there and I can’t find a way to remove them.

Can you help?

Thanks

Ben

Hello Ben,

ok, could you kindly provide us your temporary wp-admin access? we will try to check this issue. perhaps there is some javascript issue on certain pages.

for more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

LauraVe

LauraVe Purchased

Hi,

First of all, awesome theme. Glad I bought it. How could I get rid of the trinity logo in front of my URL in the address bar of my browser?

Thanks, Laura

Hello Laura,

im afraid you cannot choose to show any. do you want us to create it for you? we can do that. you can give us your logo or any image that you want to use. and we will create it for you.

Best Regards,

Novaro Studio

LauraVe

LauraVe Purchased

Thanks for your quick reply!

I’ll check what we’ll do and will come back to you if needed.

Regards, Laura

Sure Laura,

please let us know if you need anything.

Best Regards,

Novaro Studio

LauraVe

LauraVe Purchased

Hi,

I used one of your templates, the feature/product list, in the Visual Composer, to make a list of clients with logo’s on top of every description.

However, I seem not able to perfectly align all logo’s and descriptions in the different columns. Already, I’ve tried to enter the same image size for each image (logo), but that does not seem to solve my problem. Could you perhaps tell me a way in which I could align all logo’s and descriptions in the 3 columns with one another?

Thanks, Laura

Hello Laura,

Could you kindly provide us your temporary website link? we will try to check how you set it first.

if you wish to talk more privately, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

LauraVe

LauraVe Purchased

Hi there,

When finalising my site, I still had a few questions:

- How can I add links to the buttons on my revolution slider? Also, the slider and especially the buttons on it are not correctly shown on a smartphone. It does not seem to be responsive.

- Normally, the currently shown page is highlighted in my theme color in the top header navigation. For one of my pages, this is not the case. How can I solve this?

- I have a few testimonials, in the testimonial information I would like to add for instance one or two extra lines with: a function title, company title, a date, etc. Can I add extra lines there?

- I do not succeed in aligning my logo’s for the brand slider on my homepage. Do I need to upload all images in the same size?

- I do not seem to be able to change the permalinks. I have changed the permalink settings to “post name”: http://www.mywebsite.be/sample-post/ but they are all like http://www.mywebsite.be/sample-post-3-2/ (and I am unable to remove the numbering :)

Thank you so much in advance for your support. Always very appreciated!

Regards, Laura

Hello Laura,

we will try to answer your questions :

1. perhaps for the button in the slider, you can use an image instead of an html or text. it will be responsive. you can also put a link in the image.

2. we need to check how you set the menu first though. could you kindly provide us your temporary wp-admin access if you dont mind? we will try to check it.

3. unfortunately, the theme cant do that. it will take some customization to do that.

4. yes, the brand images need to be uploaded at the same size.

5. have you, by any chance have the same name page? or perhaps the same portfolio slug with your page slug? it could be it. please kindly try to make sure that you dont have the same name page twice.

Hope this information help you Laura. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

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