219 comments found

Hello, great theme, we’ve had our site up for about a month, but today some letters are missing using google fonts. Usually first letters and then random ones with in a word. At first I thought it was google, but I visited some sites that use the same google font we do and they are fine. It was only happening in Firefox and IE as of now. Chrome worked fine. I can’t show you the site because I had to fix it with some safe web fonts but I can send a screenshot as needed.

novarostudio

Hello adataops,

Thanks a lot for your kind words :). sure could you provide us your screenshot? we will try to check it.

For more private talk, please send us an email from our profile page : http://themeforest.net/user/novarostudio/ .

Best Regards,

Novaro Studio

Default-user

Very strange, the problem seemed to have fixed itself. I checked out staging server today and all is well. Any word was missing first letters or random letters within. Do you think it has to do with the google api? The only thing is we checked out a few other sites with the same font and they did not have issues.

novarostudio

Hello addataops,

it could be the google api, but we’re not really sure ourselves. however, please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

uboweja Purchased

Hi NovaroStudio,

I have purchased this theme and have a requirement.

As per the approval from my client, I need to have the left navigation(Version 4) only on the homepage whereas all the internal pages will have the top navigation (version 1). How can i do that? Please suggest.

novarostudio

Hello uboweja,

ohh i see, ok, first of all, please go to APPEARANCE >> THEME OPTIONS. and then click “Style Settings” in there. change the Website Layout in there tobe “Version 1”.

after that, please edit your homepage. and then add a customfield called : site_layout. and then put “nvrlayout4” in the site_layout value.

if you dont see the customfield box, please click “Screen Options” at the top and then tick the “customfield” checkbox in there.

Hope this information help you uboweja. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi NovaroStudio,

First, love the theme. Great work!

I just have a quick question, I hope it’s simple.

I am using a sidebar on my blog page, and I like that, but I would like to remove it from a “Category” blog page (the page that displays all posts within a category). Is this possible?

novarostudio

Hello dotrooster,

Thanks a lot for your kind words :) unfortunately, we’re really sorry…it seems it will take some customization to do that. because the “category” blog page will have a sidebar by default.

however, please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

jtaira Purchased

Hi. I want to added row and input background image. I just want to show this image using “Row type section”. How do I change hight of it??? Original setting is tow narrow. I want to change hight of this section.

novarostudio

Hello jtaira,

ohh i see, actually you can change a padding of the row section to make the height more wider. please try to edit your row and then put : 40px 0px in the Padding textbox.

Hope this information help you jtaira. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

jtaira Purchased

About copyright section. How can I make black bar into white bar ? And also I tried put copy right section on right side. But “text-algin” didn’t work. Would you help me ?

novarostudio

Hello jtaira,

ohh sure, ok, please open style-custom.css and add this code in there :
#outerfooter {background-color: #252525;}
you can change the background color from there. and to change the position of the copyright, please add this code in the style-custom.css :
#footer .copyright{float:right;}

Hope this information help you jtaira. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user
jtaira Purchased

you are great !!! Thank you so much.

jtaira Purchased

I’m using table. But valign=”middle” tag is not working. Would you tell me why ?

novarostudio

hello jtaira,

are you sure? because we have tried something like this and it works :

  <table>
  <tbody>
  <tr>
  <th>Header 1</th>
  <th>Header 2</th>
  <th>Header 3</th>
  </tr>
  <tr style="height:400px;">
  <td valign="middle">Division 1</td>
  <td valign="middle">Division 2</td>
  <td valign="middle">Division 3</td>
  </tr>
  </tbody>
  </table>
  

could you provide us the link to your table page? we will try to check it.

Best Regards,

Novaro Studio

Default-user
jtaira Purchased

Would you try to do it in

? is working.
novarostudio

Sure, could you provide us your temporary wp-admin access? we will try to do it in your website. We have tried in our demo and it works fine.

For more private talk, please send us an email from our profile page : http://themeforest.net/user/novarostudio/.

Best Regards,

Novaro Studio

One more question. I’m not sure what I’m doing wrong here.

How do I get a featured image in an image post, to resize to the height of the containing div? My image is currently being cropped and I’d like the entire image to fit in the box.

Thanks so much!

novarostudio

Hello dotrooster,

ohh i see, yes actually we have set the featured image in blog post with some image size. to change that, please open engine/theme-init.php and go to line around : 16. you will see :

add_image_size( 'blog-post-image', 700, 394, true ); // Blog Image

change that into :

add_image_size( 'blog-post-image', 700, 9999, true ); // Blog Image

after that, please regenerate the thumbnail or upload your image again. but we strongly advice you to use regenerate thumbnail plugin ( https://wordpress.org/plugins/regenerate-thumbnails/ ).

Hope this information help you dotrooster. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hey! How do I get the key personnel widget to center for one particular member of staff (the chairman and owner). I tried the below but the chairman still sits left…

[people cat=”chairman-2” col=”2” showposts=”1” align=”center”]

[people cat=”key-personnel” col=”4” showposts=”4”]

Thanks!

Default-user

Hmmm… I now have this code in the page

[people cat=”chairman-2” col=”1” showposts=”1”]

[people cat=”key-personnel” col=”4” showposts=”4”]

& have added the code above to style-custom.css and saved but it is still left aligning…

Any ideas?

novarostudio

Hello Chunkyfrog,

could you provide us the link to your website? i think we need to check how you set it. or maybe you can try to clear your browser’s cache. sometimes the cache holds the changes.

Best Regards,

Novaro Studio

Default-user

I have private messaged you

uboweja Purchased

Hi,

I need help on few issues. We have made a website on the following link http://www.bytesbrick.com/app-test/tmt

1) Is there a way by which i can disable the background image in Ipad and mobile version of my website. I need to replace the image with the Yellow background for iPad and Mobile

2) How can i made the color of the header Black…For example on the following page ( http://www.bytesbrick.com/app-test/tmt/about-us/ ), we need to make the color of the text “ABOUT US” in black. Please tell us a solution using which all this text becomes black for all the pages

3) The logo on all the pages having top navigation comes very small whereas its fine on the homepage where the navigation is in left. How can we increase the size of the logo on the pages with top navigation

You are requested to provide the answers to these issues at the earliest.

novarostudio

Hello uboweja,

1. do you mean the background i the title area? sure you can, please open style-custom.css and add this code in there :

@media only screen and (max-width: 980px) {
#outertop{
background-image:none;
background-color:yellow;
}
}

2. ok, please open style-custom.css and add this code in there :

#afterheader .pagetitle{color:#000;}

3. please open style-custom.css again and add this code in there :

div.logoimg img{height:25px;}

you can change the height in there to change the logo’s height.

4. ohh i see, actually we’re using a Uber menu plugin to get a menu like that. please kindly download it from here : http://wpmegamenu.com/

Hope this information help you uboweja. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Default-user
uboweja Purchased

Hello,

Thank you for your prompt response. Still there are some issues.

1) Not done – Basically I complete want to hide the Steel rod on my page and show only the Yellow Color. If needed we can give you the access 2) Done Thanks 3) Done Thanks

novarostudio

Hello uboweja,

ohh i see, ok, please try this :

open style-custom.css and add this code in there :

@media only screen and (max-width: 980px) {
#outertop{
background-image:none !important;
background-color:yellow;
}
}

Hope this information help you uboweja. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

hi there, 2 things. i am still having trouble linking a page to my slider image. also i dont if im doing this wrong or ive totally forgotten but i have created a new slide in the revolution slider and i cant get it to work? does it only allow 3 slides?

thanks in advance

novarostudio

Hello matthewwardsmith,

ohh i see, ok, please try to edit one of your slides. and you will see “Enable Link” in there. please change it to “Enable” and then put your own link in “Slide Link” textbox. Anyway, the revolution slider is not limited to 3 slide. you can add it as much as you want. probably, there is something wrong when you create a new slide.

could you kindly provide us your temporary wp-admin access? we will try to check how you set it.

Best Regards,

Novaro Studio

mrhocs Purchased

I don’t understand. I imported the demo content and it does have not have ANY pages or posts??? I have nothing to go off of – especially for the different home pages. Please advise. Did you include the incorrect demo content file in your theme files? Is there a new demo file you can email me?

Thanks

mrhocs
mrhocs Purchased

Nevermind. I figured it out. For anyone with this problem, make sure you don’t check the Download and Import Attachments.

novarostudio

Hello mrhocs,

its good that you already solve the problem. Please dont hesitate to contact us again if you still have any questions.

Note : actually you need to check the Download and Import Attachment checkbox when you import at first. but after two times it still doesnt import properly, you can uncheck the checkbox.

Best Regards,

Novaro Studio

Hi novarostudio,

I have a quick question.

I inserted an “image gallery” slider to one my my pages using visual composer, but the “auto rotate slides” option to set the timing between slides doesn’t seem to work. No matter what I change it to, the images rotate extremely quickly.

Thanks for your help.

novarostudio

Hello dotrooster,

could you provide us your website link? we will try to check your website. or maybe you can go to APPEARANCE >> THEME OPTIONS. and click “Slider Settings” tab in there. please change the “slider interval” settings in there to a higher value.

Hope this information help you dotrooster. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Adie27 Purchased

hi why when i install i just get 3 homepage 1 and 2 gone

novarostudio

Hello Adie27,

are you sure? could you provide us your temporary wp-admin access? we will try to check it.

or you can try to import the xml again and please uncheck the “Download and Import file attachment”

For more private talk, please send us an email from our profile page : http://themeforest.net/user/novarostudio/

Hope this information help you Adie27. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

derek1983 Purchased

Envato just released a security notice regarding Revolution Slider which comes along with this theme. A few weeks ago you informed me that the theme was not completely compatible with the latest version of Revolution Slide because I tried to install it but the full width page would not work properly. Given that they are telling us to update Revolution Slider right away, are you going to fix the theme so it functions properly with the latest, secure, version of Revolution Slider?

novarostudio

Hello Derek1983,

Yes, we have uploaded an update yesterday. please kindly download the latest version of trinity theme. you will get the latest version of revolution slider as well.

Hope This information help you derek1983. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi guys!

Is it possible to disable that the meny scrolls down with the page when you scroll down, like a disable that the meny is always on the top of the page if you scroll down alot.

Do you understand what I mean?

thanx!

novarostudio

Hello Chris,

so you dont want to activate the sticky menu when you scroll down the page?

ok, please try this : open style-custom.css and add this code in there :

#outerheaderclone, #outerheader.sticky{position:static;}

Hope this information help you Chris. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

amelie613 Purchased

How do I left align toggles? see bottom of http://www.universalcorewellnesscenter.com/?page_id=50

Thanks

novarostudio

Hello amelie613,

ohh i see, ok, please try this, open style-custom.css and add this code in there :

h2.trigger{text-align:left;}

the trigger become left, because you put a text-align:center in h2.

Hope this information help you amelie613. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

jtaira Purchased

About Tabs. I want to use smaller font. How can I change it ?

novarostudio

Hello jtaira,

ohh ok, please open style-custom.css and add this code in there :

ul.tabs li{font-size:16px; height:43px; line-height:43px;}

change the font size in there to make the text on tabs smaller.

Hope this information help you jtaira. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

jtaira Purchased

I’m writing blogs in two different categories. I want to show one category only on blog page or top page. How can I do it ? Currently both categories show up.

novarostudio

Hello jtaira,

no you cant do that. you need to create two separate menu items for those blog categories. the Blog page will show all of the latest post items.

Hope this information help you jtaira. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello,

I have one problem with the Sub-navigation.

I am using layout-4 with the navigation bar on the left side of the page.

When I click e.g. Portfolio link, the sub navigation appears but it floats to the complete left and i could not be able to click on it because it just disappears when I move my cursor over it.

How can I fix this so that It work like in your demo?

Thank you

Yadav

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