2336 comments found

Funnypix Purchased
Hello, I have some issues about my website : http://julied4.myhostpoint.ch/wordpress/ In the page « maternité » under « tarifs », i have a fatal error and he puts two times my page ?? I don’t know what to do ?? And I have also another question : I want my button « Tarifs » Not clicable but it still possible and i came to a « about blank » page ?? Thank you for your help.
cosmothemes

Hi,

probably you have added a page in the template, then the template attached to another page. Also both pages have comment enabled, and it throws the error. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could have a look. Thanks.

RReeve Purchased

Hi,

Apologies for having to ask but I cannot find the answer in the forum.

Can you tell me the custom CSS snippet for altering the font family and size of the “headings” (Settings>Typography) please?

Thank you.

cosmothemes

Hi,

headers are all over the pages, and might have different stlyles depending of the page. If you’re asking only about the styled added by that options, please see this snippet: http://codepen.io/anon/pen/EHAKJ

Cheers!

Default-user
RReeve Purchased

Hi,

Brilliant! That’s exactly what I was after thank you.I missed off !important so this has solved it thanks!

Hi. Does this theme support html? For example I see that you don’t have any pricing tables, but I could create those in the page team members (which I don’t need) if allowed.

cosmothemes

Hi,

of course it supports it – you can add HTML in any post, page, sidebar widget or template element. Also you can re-design our Table shortcode, by adding your custom CSS classes http://i.imgur.com/xJKGQdt.png

Cheers!

Default-user

Excellent!

simpta Purchased

Hello there!

I have some qestions:

1. How can i disable twitter and facebook buttons in the gallery? For example see here: http://demo.cosmothemes.com/tripod-colored/gallery/sly-gallery-with-slideshow/#prettyPhoto Preview one foto and you will see the twitter and facebook button.

2. When i make a page, the title is not on the same line with the logo. Here is ok: http://demo.cosmothemes.com/tripod-colored/theme-options/contact-us/ What i am doing wrong? Or, can i delete the title?

3. How is this page made? http://tabea-aimee.ch/about-me/ With testimonials? If so, how can i put on left side the photo an on the other side the text?

Many thanks!

cosmothemes

Hello,

Let’s go thru them:

1) You can try to disable the social buttons from Pretty Photo (if that you meant) by opening /js/functions.js, and searching for “Photo Settings”. that’s around line 1337. Delete the “social_tools” property lines (the are 2 of them, couple of lines below ). More customization features for the Pretty Photo can be found here http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/documentation/

2) Please share a link to your page, so we could take a look. To hide title in one single page you can add next CSS snippet in content’s page here http://i.imgur.com/YBPp3a0.png

Please pay attention, “text” tab should be selected.

CSS snippet: http://codepen.io/anon/pen/KIwpk.

3) That looks like a testimonial, at least by the HTML Dom. Now, if you’ll just create a testimonial with featured image and text http://i.imgur.com/WjFdax4.png , then add it to the template builder http://i.imgur.com/1iW5Zd6.png , it will look like that http://i.imgur.com/FbgpUA1.png . To make the image half the container, probably they edited /lib/php/main.php file, by changing the number of columns http://codepen.io/anon/pen/lzmKg

Now it should look like that http://i.imgur.com/N2sdLzY.png

Image was cropped 340×340, so we need it larger now. For this, above the classes you just edited, find:

$img_url = aq_resize( $img_url1, get_aqua_size($size), get_aqua_size($size, ‘height’), true, true); //crop img

This should be edited in:

$img_url = aq_resize( $img_url1, 720, 720, true, true); //crop img

Now the image is cleaner: http://i.imgur.com/P0oHk0C.png

Good luck with your customizations and do not forget to rate our theme! Cheers!

Hello,

I just have one more question. I’m trying to format the text better when resizing the browser screen or when on smartphone/tablet. I know to use the media query ie: @media only screen and (min-device-width : 768px), etc.. but when adding this to the custom CSS section and/or the editor css stylesheet it doesn’t work. I even added <meta name=”viewport” content=”width=device-width” /> to the header.php in the editor.

Is it possible you can shed some insight on this issue? Thanks!

cosmothemes

Hello,

well, we should see your CSS-es into the page, to be more exactly in what the cause could be. Try to use more selectors http://codepen.io/anon/pen/qaFjr also see the syntax too.

Usually you can easily do that by copying the used selectors from browser’s inspector, and just use them into the Custom CSS box – and that 100% works. If there are less selectors, of course it will fail ( here is an inception http://i.imgur.com/BYmvEZD.png) . Note that the @media queries will let browsers to “parse” that code, not necessarily give more priority to that snippet. So make sure your queries are enough longer to have more priority, and if possible be read the last.

Best wishes, Nick

RReeve Purchased

w

Hello, i use Wordpress with the Tripod Theme.

I must delete the Wordpress skript from my webspace. After that a will install Wordpress again. Can i install also the Tripod Theme again?

How can i update from version 1.8 to Version 3.3?

Thanks for your help tom

cosmothemes

Hello,

you can download the latest version of Tripod from Themeforest, Downloads section. Of course you can re-install it on your server, sure.

Cheers!

davo1979 Purchased

Hi, where can I download the latest version and how do I update on wordpress… thanks.

Default-user
davo1979 Purchased

Hi thanks for that, you did some changes to my website like all content centred etc, will all of those adjustments be lost ?

cosmothemes

Any changes made in the code will be lost, so you should consider keeping those files. If changes were made only into the Custom CSS / settings – nothing will be lost. Unfortunately we do not keep track of client’s changes, sorry.

Hi, Been using the theme for a year now and so far really like it. Couple of things are bothering me that i’d like to change.

I have latest post tiles on my homepage that darken when you hover over them and show the categories. I would like to have the images whiten and add my own custom text instead of the categories. How would I do this?

Thanks in advance Lee

Default-user

Ok I get you…..Is there a way to show the recent post thumbnails in both GRID and THUMBNAIL? I would like the view of thumbnail but still retain the excert from the grid view.

Default-user

It seems you can only have one without the other.

Hi, thanks for the updates and support. I have a problem in the mobile view when I set the 3 column portfolio like this: https://developers.google.com/speed/pagespeed/insights/?url=emmanueleciancaglini.it&tab=mobile

The theme fits on 4 columns (instead of 3) without change to mobile view.

Thanks in advance

www.emmanueleciancaglini.it

cosmothemes

Hi,

indeed, very strange. Have you modified something, or have you tried disabling your plugins?

You can try to fix this by adding this into the Custom CSS box: http://codepen.io/anon/pen/GlJCc . But I guess you should first consider deactivating your plugins, finding the case of this. Thanks.

bornnaked Purchased

Hi there,

Thank for the great theme. I’ve been using it for a while now but all of a sudden I am not able anymore to upload new images or folders to my NextGEN Gallery. Nothing has changed but the buttons are dead and I get the message that my browser doesn’t have Flash, Silverlight, HTML5, or HTML4 support. But it has. Could you help me out here? I’m not sure what I am missing!

Thanks in advance, Hester

cosmothemes

Hi Hester,

although we’re not too savvy in NextGen Gallery plugin, please open a ticket at https://cosmothemes.zendesk.com/home , with an admin account, so we could have a look. Have you tried, by the way, changing temporarily to a different theme, to test it? Also try deactivating the rest of the plugins. I am not sure, but I think we tested NextGen gallery some long time ago, and it had issues right from the start, as it conflicted with our Gallery custom posts. But I could be wrong, or they made some updates after that, not sure.

Best wishes, Nick

bornnaked
bornnaked Purchased

Thanks Nick, I’ll open a ticket there and try deactivating the rest of the plugins to test it.

pre sale question: is there a way to improve/change the lightbox on mobile devices? the prettyphoto looks reaaaaaaaaaaallly bad on mobiles (tested on samsung s5)

cosmothemes

Yeah, probably at first it was disabled but added back for mosaic, as mosaic view has cropped images. Sorry, for now mosaic view can’t have other lightbox styles, but I’ll make some notes, thanks.

Default-user

ok i will look forward to it, will it require time for the “fix” ?

cosmothemes

Yes, it will require ;)

Hello, after someone writes a comment and clicks the “Add Comment” button, it takes you to an error page that says Problem Loading page http://capturedbymatt.com/wp-comments-post.php . I haven’t updated or changed anything in the template. I have also submitted a request on CosmoThemes. #5263

cosmothemes

Thank you for posting the ticket – someone from our support team will submit a response in short. Thanks.

pre sales question, i really like this theme for my client but she wants some functionality that i’m hoping we can build in somehow or is already here.

The client wants to create password protected galleries so each of her clients can view their proof’s. do you have that as part of the theme?.

Do you have functionality where the client can comment on each photo in the gallery? (i.e. i want this picture, but can you blur out the background)

cosmothemes

Hi,

thank you for taking into consideration our theme. All our galleries have password protection option http://demo.cosmothemes.com/tripod-colored/gallery/nullam-ullamcorper-venenatis-dui-ac-posuere/ although images can’t have comments. That was not designed, sorry.

This is a beautiful theme as an “end result” in the browser. Your will be mesmerized by the Demo. But this theme is an absolute nightmare to manage within WordPress. It is a convoluted mess with no resolution in site. I want my $58.00 back immediately for this disaster of a theme. Seriously, were the developers even remotely considering how evened a seasoned WordPress Developer would be able to traverse the Admin of this theme? The PDF documentation delivers nothing further but more fuel to the fire of confusion. My advice is to stay clear of this away from this rip off.

cosmothemes

I agree that the Template Builder can be, at a first sight, a little bit cumbersome, but as far as you get used with it (and putting along the documentation, video tutorials, forum help and the support team, usually people get used with it) you’ll find how awesome and effective the backend is. You can basically build anything with it, so we’re very sorry that you felt so confused. Please let us know how we can help you, building your site (please contact us with any question either here on the forum, either by opening a ticket at https://cosmothemes.zendesk.com/home ). We’ll answer as soon as possible with real solutions. Let’s work together. Anyway, if you want just to give up, please proceed to the money-back step by contacting Envato at https://help.market.envato.com/hc/en-us/articles/202821460 . Once again apologies for not liking the product.

Best wishes, Nick

Can I use the calendar for clients to choose a date they want to book instead of my days available??

cosmothemes

Unfortunately the calendar is not included in the theme code – it’s something optional based on a plugin that we styled: https://wordpress.org/plugins/availability/

Try to search for a different plugin, that will include this feature. Thanks.

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