2278 comments found

hi great looking theme- is it compatible with woocommmerce?

Thanks,

Renee

cosmothemes

Hi Renee,

thank you for your nice words. It is compatible only with WooCommerce v 2.0.9 and older versions. Thanks.

cory1848 Purchased

Revolution Slide was deleted from my hosting company due to vulnerabilities. Do we get an update? Now? What is the update on this? What is the latest version supplied with this theme?

cosmothemes

Hello,

the vulnerabilities were fixed silently some time ago – if you have downloaded the last Tripod – it has the latest RevSlider, so you should be good to go. Thank you.

Hi,

I upgraded to Wordpress 4.0 but your tripod theme is not compatible with the new wordpress update. Can you please help asap or do you have any indication when it will be compatible. Images on my site no longer load fully : www.paololoraso.com

Thanks

Default-user

Sorry – just to add – I am using the latest 3.3 version of Tripod

cosmothemes

Hi,

except some 404 errors caused by Disable Right Click plugin, I do not see any issues – you site’s images are loaded on our end http://i.imgur.com/k1wYNZ0.jpg also http://i.imgur.com/0jSTdLi.jpg

Please note that our demo site is also running on WP 4.0 , and Tripod is fully compatible with the latest WP version. Thank you.

Hi! The slider of the featured images that appears at the top of “gallery posts”... Is there any way to have that show on my homepage?

Thanks

cosmothemes

Hi,

unfortunately not – for now you can add just a sly gallery on frontpage. But that would require to disable all other content blocks. Thanks.

PS: try to use Revolution slider – you can do nice things with it.

oktikart Purchased

I replied to my support ticket #4901 as I would like my website look good on mobile devices and smaller screen sizes like 12” and below laptops. Right now if you view it on a small screen like a laptop or iPad layout elements don’t get scaled automatically with the page width. Thank you

cosmothemes

Please add any note into the ticket, and we’ll answer as soon as possible. Thanks.

Default-user
oktikart Purchased

Thank you for your support, I appreciate it. Just wanted to let you know I posted a comment on the support ticket.

cosmothemes

You’re welcome – please note that the ticketing system is automatically updating, no need to update here too ;)

Have a great weekend!

Thank you very much in best and quick help on my problem with Tripod Themes , Thank you Radu Brega (CosmoThemes),

cosmothemes

You’re welcome! Please do not forget to rate our theme! We wish you a very great day!

ll4js Purchased

Tried to install theme Wordpress 4.0 but failed – “missing style.css”??

cosmothemes

That’s probably because you’re not installing it correctly. Please see this tutorial https://cosmothemes.zendesk.com/entries/24047718-How-to-install-the-theme-Can-not-install-the-theme-missing-style-css

Try to be sure that you’re uploading the installable_theme zip, not the full_archive. Thanks.

Hello I have reached your template this morning, thanks i don’t understand how to create this kind of page : http://demo.cosmothemes.com/tripod-colored/gallery/sed-dapibus-egestas-lacus-tempor-acus-metus/ I added the dymmy content and i haven’t find this url too thanks

Default-user

it’s ok i found it thanks

irmahoney Purchased

Hello, I bought this theme more than six months ago and now’s the time to get my website rolling, so….I’m ashamed to ask, but don’t you have some other documentation , something like “Instructions for dummies”? Because everytime I gather myself and try to get this done and try reading the PDF file, my brain starts swinging. :-) I really only managed to install the demo version, put my logo on and the copyright information in the footer. Thank you! Oana

cosmothemes

Hi Oana,

unfortunately we do not have a different PDF, but we have a lot of tutorials here https://cosmothemes.zendesk.com/forums/22153596-Tips-Tricks , as well you can anytime ask us for help by opening a ticket here https://cosmothemes.zendesk.com/home . As a time-saving option you can hire us to build you site at support@cosmothemes.com ;)

Cheers!

oktikart Purchased

Great theme and the support is really helpful I highly recommend it

cosmothemes

Thank you very much and please do not forget to rate our theme! Have a great weekend!

Hi.

I tried to do my best checking the old commments, but I really didn´t find what I´m looking for. Is there any option to have a search bar on the top of this theme? Is there another option to make searches (not from sidebar widget)? Best regards, Luiz.

cosmothemes

Hi Luiz,

you can easily add a searchbar from the Template Builder http://i.imgur.com/XWTGNJg.png . The approach of adding elements would be this one https://cosmothemes.zendesk.com/entries/24098883-Video-tutorial-creating-a-Tripod-front-page-like-in-demo

Cheers!

rfollett Purchased

Currently running Tripod 3.2 on WP 3.9.2 , will it be ok to upgrade to WP 4.0?

Default-user
rfollett Purchased

Thanks, worked as you said. I just had to goto appearence menu and select main menu again and all looks ok. Now I will update to WP 4.0. Thank you

Default-user
rfollett Purchased

Now on WP 4.0 and all working fine. Thanks

cosmothemes

We’re glad to hear this ;)

crigeller Purchased

How can I make the “overview” button on the gallery post page link to a the portfolio overview instead of an archive page?

cosmothemes

Unfortunately you can’t customize that except from the code. Try to open /tripod/single-gallery-content.php and search/edit these lines: http://pastebin.com/ZneqyUGh

Cheers!

Default-user
crigeller Purchased

The pastebin seems to be removed. Any tips what to replace the lines with?

cosmothemes

God, I hate pastebin. And I’m logged in, not pasting like a guest… I’ll never use it again. Here is a codepen http://codepen.io/anon/pen/ayIwf

SUPPORT NOT RESPOND!

I am awaiting response from support since the day 08/08, I directed the email 3 times and no contact. Disappointed!

cosmothemes

Felipe, please note that we did not received any emails from you. Also, although we do respond to all our emails on time, we do not quite do support on emails. Any question should be posted here, on Themeforest’s forum, or most perfectly on our support Ticketing System, by “Submitting a request” https://cosmothemes.zendesk.com/home . Please do not take it the wrong way, as we are always glad to respond to all our customer’s questions. Thank you and once again we do apologize for this misunderstanding.

Default-user

My call was opened yes! Since August 07. Number called: 4693.

And no solution or response has been my problem.

I know that here is not the correct place, but I’m waiting more than a month and it was unprofessional on your part.

WANT JUST A RESPONSE TO MY CALL NOW OPEN.

cosmothemes

I’ll have a look immediately, thank you for pointing that out.

iamzuno Purchased

Received an email from Envato about the vulnerabilities with the Revolution Slider 4.0 and that it should be v4.2. Will you be releasing an updated theme?

cosmothemes

Yes, we are aware about the vulnerability from a long time ago, and the last versions of Tripod contain already the update. Tripod 3.3 (actual version) contains RevSlider v.4.5, so you should just update the theme, and accordingly, the bundled slider.

Cheers!

Default-user
iamzuno Purchased

Updated, thanks :)

hello i have just purchased the theme and love it.

i am just wondering how to change the menu color? I want it to be dark grey so it matches my logo… And then white writing for menu items of course. can you help?

thank you!

cosmothemes

Hello,

if you’re about the menu background, try to edit the menu row in the Template Builder http://i.imgur.com/WxDfY5n.png then edit the row background color http://i.imgur.com/VVIkfjI.png

If you’re about the menu link color, please see this article https://cosmothemes.zendesk.com/entries/25546562-Disable-meta-information-in-grid-list-thumbnail-view-For-Tripod-OTHER-STYLINGS-TOO

Cheers!

seomartin Purchased

can i turn off responsive on mobile?

seomartin
seomartin Purchased

many thanks for your quick reply :)

I added alt tags to featured images in my non-clickable mosaic gallery on my front page…however, I am still missing alt tags. Is there something in the mosaic gallery that blocks the alt tag from being seen on the featured image? Or is there a way I can make my alt tags on those images show up in the HTML coding?

www.emoorephotography.com

Thanks for your help!

-Lizzie

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