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Wordpress wants me to update to version 4.5, does this theme support this version?
It surely does. Feel free to update, just make sure you always backup your files and database prior any changes. Just to make sure
I have tripod 3.2 – how can i update to current version without losing anything?
Here’s a link with a few methods: https://cosmothemes.zendesk.com/entries/24038176-How-to-update-the-theme
Hi there, after WP update, it seems posts dont save. I write and save, and at page reload the content is not there. I changed to text view on the editor and it saved.
Could there be some problem? Greets!
Is it possible to have the same look on the gallery category page, as I have on my mainpage?
Without the thumbnails moving, without the spaces between them and without the page title.
I thought it was possible but i can’t find how anymore.
Category page: https://www.lauraderoeck.com/gallery-category/weddings/
Could you please open a ticket at https://cosmothemes.zendesk.com/home
with the credentials to a temporary admin account?
We will help you with the settings.
Wordpress made an update a week ago or so and I updated my theme aswell. But now I can’t ad photos or text to my blogpost. What can be wrong? I try adding old photos that have worked before but no luck there.
Please open a ticket at https://cosmothemes.zendesk.com/home
with the credentials to a temporary admin account so we could help you.
Hi, after an update to WP 4.5.1 the page text in the control panel isn’t visible. When i click on the ‘text’ version i do get to see the text. My firbug console gives me “Uncaught TypeError: c.on(...).autocomplete(...).autocomplete is not a function ”. I already installed latest version of the theme. When i change the theme in WP to a default theme, the text is visible in the control panel.
Please open a ticket at https://cosmothemes.zendesk.com/home with the credentials to a temporary admin account so we could help you.
Hi, I cannot open the widgets anymore. What to do?
Please open up a support ticket at https://cosmothemes.zendesk.com/anonymous_requests/new
Also, please update your support subscription. Navigate to ThemeForest Download section and click the “Renew Support” link: http://i.imgur.com/KMjlEZQ.png
The header is loading after the page content… which is causing the header, when it loads, to cover up part of the content… I need the content to load under the header, always… Also, on the mobile, the header starts and stop and as I scroll, it scrolls down the page covering content… please help
Why are my questions completely overlooked, you replied to others that have posted after me…. The header is having an issue, I need a reply please or refund me.
I would like to use the team page as a table page for prices. I want to remove the hover effect, so that no image comes up and I can highlight the text if I wish. I also want the height of the table to work with more content, right not it’s just the size of the image and the rest is hidden. Can you help me please..
unless you have table coding we can use for prices…
Another option for the team members, when hovered over, a picture, but instead of local icons, I can put a click here or more info button so they can get more info about that type of photo shoot…..
Hello please can you help me with this problem. In the main menu the size of site is okay like this http://imgur.com/I33ij7x , when i click other categories the size of site changed to this: http://imgur.com/SwH7X21. Please can you help me what to do?
Hi, we’d love to answer your request but we need to make sure you purchased the theme first. So please, address your question via our support ticketing system and don’t forget to include your license code.
In this version of the theme the ‘country’ field isn’t working again during checkout on small devices. Nick already fixed this last year. Can you give me the code to fix this because we are losing orders everyday bacause of this issue.
Could you point to the ticket you were addressing this issue last year?
Hi, I renewed my support yesterday. Can you please solve this issue asap. Thank you.
Hi, does anyone know the usual wait time for support responses? Been almost a week with no update on a ticket.
I have replied to your latest request.
I really love your template but i only have one question! Can I have only one photo (like fullscreen) for the home page? The mosaic really does not work for me! Thank you!
And is it possible that you can pin me a picture of that kind of page, just so i can see how it turns out?
You can use the slideshow functionality for this. It is shipped with the theme. Select full-screen option and upload a big-enough image for it. Then use the slideshow shortcode inside a page to generate your desired page.
Here’s the demo: http://demo.cosmothemes.com/tripod-fixed/full-height-slider/
Pre-Buy questions I really like your theme but I have some questions:
1- Is it possible to have in the mail the list of galleries? 2- Once one gallery is clicked, I’d like to see all the photos in that gallery and been able to share the single photo on the social networks.. is it possible?
1. I am not sure I completely understand your request. Could you please reformulate it?
2. There are a lot of plugins that will perform this request: https://www.sourcewp.com/wordpress-image-sharing-social-media-plugins/ Most of them are free.
I just ended up not using the sticky header… and the problem is not happening now, but you might want to look into that.
Since the last update the theme breaks the page/entry content view (not the html). I know that my support has expired but I’ve deactivated all the plugins and still the same. In addition, when I switch to other themes it works again.
Please update the theme.
I would like to use table within the site for pricing, but it doesn’t appear this template has that set up. I thought since I do not need to team page, I could use these as tables but I have a couple problems. First, I don’t want to use the image effect so when they hover, there will be no images. Second, I need the tables to increase in height so I can put more information.
Does this theme support video also?
thanks in advance
Hi, you can add videos to gallery with no problems whatsoever
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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