2317 comments found

oktikart Purchased
Can you please let me know how to format my blog page to look like this? http://demo.cosmothemes.com/tripod-fixed/blog/blog-with-medium-thumbs-list-view/ I’m really struggling to make it look like your demo. I tried different options for page, template and layout but no luck. I went to pages and set the BLOG page Page Builder to “Blog medium list view” then edited the Tripod> Templates > Blog medium by adding new elemet- latest posts with med thumb, but it still shows as Large list view. It looks like the template “Blog medium” doesn’t control the BLOG page to which is assigned. Please help
Default-user
nlozovan Author Team

Hi,

please try to see this tutorial https://cosmothemes.zendesk.com/entries/25770781-Creating-a-Blog-Page-with-the-Template-Builder

When selecting the View type, select List view, medium size, then Pagination. Cheers!

Default-user
oktikart Purchased

that did work thank you, it turned out BLOG page had to be deleted then created again that’s it!

Default-user
nlozovan Author Team

Glad you made it – and thank you for sharing!

theladyk Purchased

Hello! I absolutely love this theme but Im running into the problem that on my mobile device the photos arent loading. Any ideas to trouble shoot this? The photos work from my computer but don’t load on my mobile device! www.theladyk.com Thanks again!

Best, Kristi

Default-user
nlozovan Author Team

Hi Kristi,

we have browsed your site on a couple of mobile devices, but had no issues at all. What phone and browser are you using? Can you try to a different browser? Thanks

Hello!

I have one problem with the featured images of the blog post. I select de images that are horizontal, because I’m using this view: http://www.junoandhera.com/blog/ but when you are in one post, you see the thumbnails of the other posts and the image looks distorsioned . Is there any were where I can assign a different image for this images that are square, so it dosent take the horizontal ones and prevent this from happening?. If not how can I do it to make the similar post image as the one you show in the demo?

thanks a lot!

Default-user
nlozovan Author Team

Hello there!

we do apologize for the weekend delay. Your issue is a common one: please try to use bigger images. For example, your images should be at least 720×720px by default. Why by default? Because you can change these values in here http://i.imgur.com/UrnLG31.png . For example your images are quite smaller in height http://www.junoandhera.com/wp-content/uploads/2014/10/EleniCristoph_blog-e1412613670809.jpg

For more questions or assistance on this matter please open a ticket at https://cosmothemes.zendesk.com/home . Have a great week!

Default-user
aizeaarce Purchased

Hi! It’s a great monday now,thank you!! I was getting crazy about it.. Have a great week you too!!

Hi Guys,

Great Theme, but got this problem where the contetnt of the pages I created are not showing up at all,

Any suggestions

Default-user
nlozovan Author Team

Hi there!

we need to take a look at your site’s backend – probably there’s a misconfiguration with the Default row in the template you’re using for your pages. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll answer in short. Have a great week!

Nick

I see there is an extra space(not too sure it’s padding or margin) between the content and footer. Can that be removed using css?

Default-user
nlozovan Author Team

Please give us a link to your page, so we could take a look. Thanks!

Hey!

Is there a way of getting the [quote] shortcode to output properly in the Testimonial template?

Also the hyperlink colour is in the same as the body text – Which is no good! :)

Stu Edwards Photography – Testimonials

Thank you!

Default-user
nlozovan Author Team

Hi there!

Thank you for reporting – a small rendering function probably was missed due the development process. Please open tripod/lib/php/ directory and replace the main.php file with this one: http://goo.gl/n8sT2m . You should have something like this now: http://i.imgur.com/36plxy9.png

Best wishes, NIck

Default-user

Thanks for the reply Nick – I uploaded that code via FTP, still doesn’t work. The [quote] tag is still visible.

Any ideas?

Cheers

cosmothemes

That’s strange… try to delete any cache on your server, and make sure you’re adding the file in the right /tripod/ folder. If still nothing – please open a ticket at https://cosmothemes.zendesk.com/home with an admin account – and ask for me. I’ll take a look at your files once again. Cheers!

Nick

brieraj Purchased

Hi, I get a 404 error when I click about the user of this gallery (the name of the artist on the right)

https://esglaiart.com/gallery/javier-benitez/

Where can i set up the friendly url? If I go to users I can´t edit that. Or if I go to permalinks, neither.

Thanks Bernat

cosmothemes

Hi Bernat,

try to go in Permalinks and press Save changes button. That should fix the error. Also, you might try to check if any template is selected here http://i.imgur.com/vO6tpSZ.png . You should have a valid template, with a valid Default row, selected. If still nothing, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll gladly have a look. Thanks.

Default-user
brieraj Purchased

after 5 days I didn´t get this sorted yet. I opened a ticket (#5173) and gave you the access. No response.

Please can you help me? Or let me know how I can remove the author link from that page.

cosmothemes

I do apologize for the delay, hope will never happen again. Going into it right now.

Best wishes, Nick

CRobson Purchased

Is there a form/contact plugin that you recommend? I tried contact form 7 and it works, just doesn’t like this theme as well as others I have tried. I am looking for something beyond what is included with the theme.

Thanks.

cosmothemes

Hi,

that’s strange – Contact Form 7 was working some time ago… you can try Ninja forms http://ninjaforms.com/ . Try to google for some plugins that will achieve your requirements. Thanks.

lauracm Purchased

Hi!! I bought your theme for the second time for a new client and in this case I cannot upload media files :S The message that appears is this: Error HTTP. Could you help me, please? Thank you so much!

cosmothemes

Hi,

probably it’s a local server issue, but we would need to take a look. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account. Thanks.

daby1907 Purchased

Hi! I keep getting a large number of spam comments on my blog posts. It started some time ago, now I get at least 40-50 a day. How can I solve this problem??

cosmothemes

Hi,

please try to search for a plugin that handles with comment spam. Unfortunately this is beyond our theme capabilities. Thank you.

Hi, is it possible insert the navigation on the attachments page for attachments (in this case photos) in the same category? It would be a good thing that the visitors who come to the photo’s permalink could navigate between the attachments of the same gallery category or view the thumb of relative gallery. For example this is the current situation: http://www.emmanueleciancaglini.it/gallery/verona-fiorentina-campionato-calcio/verona-fiorentina-seriea-calcio-fotografo-sportivo-13/

I’ve manually added a link to the gallery but the best thing would be to have the ability to browse the attachments or to view the gallery thumb.

Finally, is it possible to resize the photos on the attachments page? (for example: http://www.emmanueleciancaglini.it/gallery/verona-fiorentina-campionato-calcio/verona-fiorentina-seriea-calcio-fotografo-sportivo-11/ )
Thanks in advance

cosmothemes

Hi,

we have never thought about this – we designed a bunch of galleries as custom posts or post formats – why not using them? Unfortunately by default Wordpress does not offer categories for attachments. Also the attachment page is not pretty designed for view. Thank you.

Hello :) I have a problem with the layout for pages only, it is jammed on “two left sidebar” and it’s impossible to select the “full width”... I think it’s a bug because I don’t have problems with other layouts and templates.

Thank you for your answer.

cosmothemes

Hello,

please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and a link to your site, so we could have a look at your installation’s backend. Thank you in advance.

igianni84 Purchased

I don’t understand why your template stretched all my image in home page: http://www.gedymartone.it

Why?

cosmothemes

That’s because animation on hover is enabled – images are zoomed in to make animation possible. Try to disable it from here http://i.imgur.com/iSVWzXs.png

Cheers!

Default-user
igianni84 Purchased

The problem is the same as you can see at gedymartone.it… I think that I need to fit the image in the square… How do I do?

Hello,

When accessing the website on mobile or tablet, I notice there is a small white box on the top right that jumps you to the top of the page. Can you tell me how to remove this? Thanks!

Default-user

That is correct. I would like it removed because I am replacing it with a widget that shows the phone number. See here: http://handynasty.net/ucity/

Default-user

It doesn’t appear on desktop, but on mobile, you can visibly see that the widget in the top-right is on top of the arrow icon. I would like the arrow removed.

cosmothemes

Try to use this custom CSS: http://pastebin.com/QC56hvc8

Please note that if you hide this icon, you won’t be able to hide/show footer in galleries, on mobile devices.

Cheers!

How do I or can I delete FB comment on blog posts? With regular WP comments I can control by approving but what about Facebook comments. Thanks!

cosmothemes

Try this option from Settings http://i.imgur.com/AIsf4Oj.png

Cheers!

hi ! i’ve a problem to display featured in home page. I’ve this message “We apologize but this page, post or resource does not exist or can not be found. Perhaps it is necessary to change the call method to this page, post or resource.” Look on http://www.responsabilite-societale.fr/

thanks for your help

cosmothemes

Hi,

please make sure you have featured posts. Also, please make sure you’re posting the question on the right forum (that’s not Tripod theme) and not in last please make sure you’re using your right account, from which you have purchased the theme, for any support questions. Thank you!

oktikart Purchased

Hi I would like to add a gallery post type however when I select post format as Gallery, upload images under the selection and publish the post my images are not showing, text is still there. Please let me know if there’s anything I’m doing wrong. Thank you!

cosmothemes

Hi,

please tell us where are you trying to add the gallery. Also, please follow this tutorial on how correctly a gallery should be set up. Thanks.

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