2289 comments found

Hello,

I purchased tripod few day ago. I have problem with gallery : - The loading time is really slow - The resolution of gallery cannot adapt with difference screen.

Could you help me please ?

Thanks My site is over here: http://www.photos-mariages.org/?gallery=best-of-2013
cosmothemes

Hello,

we see JS issues on that gallery – please try to disable your plugins one by one, as there are a lot of non-Tripod scripts loaded, and some of them may interfere. If that’s not the case, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could have a look. Thanks.

radula Purchased

Hi, I seem to be having issue on the gallery pages using mosaic layout. For some reason gaps are appearing between images. Can you help me with this asap please. See link: http://radkahorvath.com/

Thanks

cosmothemes

Hi,

please give us more details, like what browser are you using, and what device (Desktop or mobile). Here is what we can see on our end http://i.imgur.com/zyD2p5x.jpg – that seems to be the right view.

Cheers!

Hi, I’m very satisfied with this theme, the only thing is the mobile version. In Ipad it works great, but most of my visits come from mobile (specifically iphones) and the cropped image of my site looks terrible, where can I change that crop? Thank you!

cosmothemes

Hi,

we’re very glad that you’re satisfied with our theme – we are trying so much to meet all the requests!

Please give us more details on the issue – which page is, more exactly, with the above issues? Thanks.

Hi, I am using gallery grid view and it is howing only 12 items but i have 30. How to show all please ?

cosmothemes

Hi,

try to locate the template you’re using for that page, and change the pagination settings http://i.imgur.com/AcPgwaG.png

If you have issues finding the right template, please post a ticket at https://cosmothemes.zendesk.com/home with a link to your site and an admin account – and we’ll gladly look into that.

Also, you might find useful these tuts: https://cosmothemes.zendesk.com/entries/25770781-Creating-a-Blog-Page-with-the-Template-Builder and https://cosmothemes.zendesk.com/entries/24098883-Video-tutorial-creating-a-Tripod-front-page-like-in-demo

Cheers!

farrah99 Purchased

Hiya I know I have not updated to the latest version of Tripod, but this problem occurred out of no where and hoping you can help me figure it out, as it was not there before. no clicking to go to next page on blog (pagination) i get “503 Service Unavailable The server is temporarily busy, try again later!”

I have spoken to hosting provider and they do not know what the problem is, could you shed any light on it for me? Thanks

cosmothemes

Hi,

please open a ticket at https://cosmothemes.zendesk.com/home with an admin and would be great an FTP account too. Thanks.

Default-user
farrah99 Purchased

Hiya, Thanks, but I tried as a test to update the plugin’s and that seemed to have magically fixed it. Odd as nothing has changed on the site since I made it in March. If you want any info re plugin’s let me know. Thanks for quick response :) Have a good weekend!

cosmothemes

Glad you made it! Hope you had a good weekend too! Cheers!

Great theme! But when I need to scroll down, the background image and social icons disappear from the header. Is there a simple way to fix this? Any help would be much appreciated.

cosmothemes

Hi,

please give us a link to your site, so we could take a look. Thank you!

Question regarding the like system:

Ioveing the theme, I have a project in mind for it coming up, but I have a question regarding the like system.

With the demo, you could “like” galleries, is it possible to add “like” buttons to individual photographs? Then run a report/search for the most liked photographs per gallery.

The thought being, to allow customers to allow friends and family to like their favourite photos, making it easier to narrow down what photos to use in wedding books, wall art etc.

cosmothemes

Hi,

unfortunately Tripod theme does not have such options, but we really like the idea. I’ll note that for our future debates, maybe we’ll add something similar.

Good luck with your project!

Hey there! Just in the process of setting up my site: Stu Edwards Photography

Loving the theme, but struggling with a few things…

I’d like the text I write to display when I view a gallery on a mobile device. Currently ‘mosaic’ displays the text at the top, but the ‘mosaic’ part of the gallery is all squashed. Is there a way of having this text show, as it’s pretty important. It’s the same in ‘Classic’

Cheers! Stu

cosmothemes

Hi Stu,

it’s pretty complicated, for some galleries, to display the text for mobiles. We’ll try, for the next updates, to make some improvements, at least for the mosaic. Thanks.

Hi there… The title “Blog Page” appears at the top of my blog (I did not use this title, just appeared…). I was able to hide titles for all other pages but can’t find options for this one. See page:

http://amyfoodstyling.com/?page_id=31

Can you provide instruction as to how to get rid of that title?

Tx Erin

Thanks

cosmothemes

Hi Erin,

try to add this CSS into the Custom CSS block: http://codepen.io/anon/pen/nIcyx

Best wishes, Nick

Default-user

Thanks – that didn’t work, but I did go into index.php and altered line 14, simply took out “Blog Page” and left the brackets empty. That seems to have worked. Happy with the page overall but I might suggest a “preview” option directly from the Templates builder. Spent a lot of time going back and forth trying to get elements right…

Cheers!

Erin

cosmothemes

Hi Erin,

can you please insert in the Custom CSS settings the CSS I gave you, so I could test a little bit? That’s weird that it’s not working – it should work.

I would not really recommend editing the theme files, as you’ll have headaches on updates. You can use a Child theme instead.

Cheers!

Nick

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