This author will respond to buyers' questions and provides limited support through their own support system.
We answer all questions that are posted on our items, and we provide top notch support for everyone except for the weekends when we may take a day or two to reply!
1. We really, really, really take a lot of time to build documentations, our documentations are big, thorough and made in such fashion that everyone understands! So before asking a question, please do take the time to read the documentation carefully!
2. All our Mobile Items are Phonegap / Cordova Build Ready! You must convert the item to a an application yourself, as we only provide support for the item as is on ThemeForest not for Mobile Apps. If you plan on building an app for any online app store, you must purchase an extended license!
3. If you purchased one of our mobile templates or themes and you’d like to redirect your main site to the mobile page, we offer our buyers a mobile redirect script! You can get the script by requesting it on our Support Page
4. If you require support for WordPress themes, please send a message using this form, the message will be directed to our WordPress developer! He’ll get in touch with you shortly and help you out!
5. Difference between a template and a theme. In our portfolio, templates cost between 7$ and 10$ , WordPress themes cost between 25$ and 30$. Attention! Templates cannot be added to WordPress without prior conversion! Envato will not offer a refund if you purchase the wrong one! Please check carefully before purchase!
Support is provided only to buyers who rate the item 5 stars! As a stock item, the price is already 1% of a custom item, so support is free as long as your rating is 5 stars!