Support for Troller Mobile Retina | WordPress Version


Enabled supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Does this item require a separate install?

Yes, it does!

The gallery doesn’t work in WebApp mode, what’s wrong?

The gallery works properly on all devices! You cannot use the gallery in WebApp mode, due to a bug that’s coming from Apple! They have limited the use of multiple JavaScript functions, and a gallery requires two functions deployed at the same time and a frame! Sadly, this issue will be resolved once Apple fixes their software! Again, the gallery does work fine when browsing the page! The only issue appears when using it in WebApp mode!

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy