209 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Any workarounds for the IE7 problem with the <section> blocks?

cmsmasters

Thank you for using our theme.

Unfortunately TryMee is not supposed to be compatible with IE7 .
Here is a list of compatible browsers (available before purchase): http://screencast.com/t/qvzjdCLXELk
Sorry.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Can you please send links to the images used on the slider? I just love them!

cmsmasters

Here they are:
- a smiling business woman
- a smiling man
- a young business man smiling
Generally we used images by Yuri_Arcurs.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,
I liked your work very much.
I was just checking the template demo in various browsers and found out that in IE7 and IE8 the browser shows horizontal scroll bar. Also, in IE9 it doesn’t display the background color. I wanted to purchase this theme, but i am not assured whether the issues would be resolved. As, all your responses says to raise a ticket on your support forum. But without the purchase code, its not possible to register to your support forum. Hope this is issue is solved.
Awaiting your response.

Regards, Nayan

cmsmasters

Dear Nayan, thanks for your interest.

As you can see here, this template is incompatible to IE7 .
Can you, please, make screenshots for us? It works fine on our end in IE8 and IE9 . Have you tried to turn off a Toolbar in the top of the page?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Quick support, thorough, well crafted theme.

cmsmasters

Thank you. We’re glad you enjoy using our theme :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Can you tell my why the divider lines above and below the breadcrumbs will not show up like they do on the demo site: http://trymee.cmsmasters.net/index.php/about/

Thanks.

cmsmasters

Hi. Thanks for purchasing TryMee.

These lines should appear if breadcrumbs are active, if they are not – dividers won’t be shown.
So if you haven’t disabled breadcrumbs, have no plugins active or haven’t changed theme code, but the lines are hidden, please, submit a personal support ticket here, provide your web site link, wp-admin and FTP data so we could study your issue deeply.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Please tell me how to switch the Portfolio thumbnails from landscape to portrait aspect? (The portfolio is for Books.)

Also how to control the size of thumbnail displayed in the Portfolio?

Many thanks

cmsmasters

Dear Patrick, unfortunately there’s no option to change/control thumbnails in this theme. Sorry.

Default-user

Hi, can you at least point me to which php or js file controls the thumbnails on the portfolio page? Then I might be able to work it out.

Thanks

cmsmasters

Unfortunately it’s very hard to implement this, nearly impossible. And we can’t give you any hints – this would take too much time. We don’t provide instructions on such deep customization. I’m very sorry.

But good news is you can create PNG images for covers, which have wider transparent background – your thumbnails will be relatively small, but images will stay without cropping. It’s the only way you can handle this issue.

Hope this trick will be helpful.

Best regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello

I am just wondering if I would be able to put a Simple Lead capture form.. Name, Email, Phone, Submit .. in the text area of the slider on the home page using Contact form 7 or something similar?

Thank you

cmsmasters

Hello.

You can use our Form Builder or Contact Form 7 to add forms to the content or widget. But it’s impossible to use it in the slide’s capture.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Everyone i shows loves the template great job!!!!

I have a few questions

1.) Is the theme optimized for lower screen sizes I noticed that the css bunches together on lower screen sizes in all browsers? Is there a minimum screen size?

2.) In the widget section: CMSMS Contact Information – Is there a place to modify (view location details) that displays on the live site?

Thanks for the great looking theme

cmsmasters

Thanks for purchasing TryMee and for your kind words.

1. 400, 540, 768 are typical sizes for this theme. You may make screenshots and submit a support ticket so we could try to help you, as now it’s barely possible to help having no wp-admin details and link to your website itself.

2. You can edit details here in Appearance>Widgets: http://screencast.com/t/QHUukzDO

Please, note:
All support is given through our Support Forums or you can submit a personal support ticket. We’ll get back to you asap.
There’s a detailed documentation in the theme archive. You can easily elaborate your site after studying our “How to”. It’s the index.html file in the \DOCS\ folder.
Open it with your browser.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
vezek Purchased

Hi

I have a problem with the Google Map shortcode, the map only comes in one size (like your website sample).

Apparently the shortcode should accept a width/height parameter but it does not seem to change anything if I set a size on it.

Can you help? Thanks

cmsmasters

Yes, Vezek, we will help you. Just submit a personal support ticket with your wp-admin and FTP credentials and specify the preferred height of Googlemap area. We’ll get back to you asap. :)

Default-user
vezek Purchased

Thanks for your reply but is it another way to do it instead of submitting my server/wp credentials? I may as well use another Gmap plugin but I am sure this problem can be fixed differently?

The height/width parameters are not accepted in the shortcode and and the only ref in the main CSS does not do anything.

cmsmasters

The most convenient way is submit a ticket, the process is not that simple to describe – we’d rather do it ourselves.
Don’t worry, we will keep your data in secret and won’t touch another files at your server. We really care of your privacy policy.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
luciano Purchased

my text title it’s more longer than your so text overwrite menu. How can i modify it? Thanks

cmsmasters

There’s no way to overcome overlapping if you have long menu items or have too much of them. You may use submenus or smaller font size.

I hope I got you and the answer regards your issue, otherwise you can submit a personal support ticket and describe your issue in details, use screenshots, provide wp-admin and FTP data so we could try to find a solution.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’ve installed the theme and I was wondering how to set the width of the site and all pages. I rather have it at 1000px… also, can I set the width of the slider? it’s defaulting to width: 940px.

thx

cmsmasters

Thank you for using our theme. Unfortunately there’s no way to change neither website, nor slider width. This theme can adopt to different screens, but its layout can’t be wider than default one.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Sweden

1. What file contains the reference to the Facebook like button? As for now the button langauge is en_US. I’d like to change the Facebook like button language to sv_SE on the individual post page.

2. Is there an easy way to change the folder name for the theme folder containing trymee to something different? For example, if adjusting this theme to a client I dont want the trymee name to be visible in the source code. Can I just change the foldername or do I need to update some database reference as well?

cmsmasters

Hi, thanks for purchasing TryMee.

1. Please, find these two files:
trymee/theme/pages/project.php
trymee/single.php
Here is the line you need:
js.src = '//connect.facebook.net/en_US/all.js#xfbml=1';

2. One has no right to remove our authorship/brand, unless he have bought an Extended License ($2250). You may read more about it here: http://themeforest.net/wiki/support/legal-terms/licensing-terms/

Default-user

1. Ok, thanks. 2. True, missed that one and won’t remove it.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
mboratto Purchased

Please i want tho change the height of the slider to fit a 296px image, instead 500px. How i do that? i have changed the value sliderHeight:296 on js/jquery.cmsmsResponsiveSlider.min.js but it did not work. Still a big blank space below the slider. What i do to remove this blank space?

cmsmasters

Hi, mboratto. It can be done by editing style.css

appearance -> editor (style.css is opened by default)

.cmsms_slider_parent, #slider { border-radius: 4px 4px 0 0; height: 0; overflow: hidden; padding-bottom: 45%; position: relative; width: 100%; }

You should edit this parameter: padding-bottom: 45%;

Lowering the value causes lowering the height of the slider.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Sweden

Hi, I’m using version 1.2.1 downloaded today. Two issues.

1. I can’t figure out how to get those small arrows to show for a menu item if it contains sub-menu items. I’ve configured a menu with sub menu items but the arrows won’t appear.

2. After updating to 1.2.1 my colored boxes doesn’t display correctly. See image https://dl.dropbox.com/u/22182623/trymee.png

cmsmasters

Hi, thank you for using our product.

1. Please go to Appearance – Menus and switch on the Screen Options. In Show advanced menu properties tick “CSS Classes”.
Then by editing any field of menu (for example, “Home”) click a triangle on the right of “Custom” or “Page”.
Type “drop” in a row CSS Classes (optional).

Please see the screenshot: http://screencast.com/t/3OYw1VfIOrpz

2. Can’t say why it happens. Please, submit a personal support ticket and provide your wp-admin and FTP data so we could figure out the reason.

Thanks.

Default-user

1. Thanks.

2. Adding float:left; to .widget_colored {display:table-cell;float:left;} streched out the colored boxes again to its full width of 1160 px.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
daveyob Purchased

Hello,

I cant seem to find the shortcode for the Lightbox….Please help.

Thanks, Michael

cmsmasters

Hi, thanks for using TryMee.

To enable Lightbox for some image, please, enter “prettyphoto” and image title to the image advanced settings (edit each image manually) as shown on the screenshot: http://screencast.com/t/KiP6vjJcRn2

  • Brazil
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items

How to remove entry title of the portfolio itens in homepage? Thanks,

Como apagar o título dos itens de portfólio na página principal? Obrigado,

cmsmasters

Oh, I’m sorry, but I haven’t understood your question. Can you, please, submit a personal support ticket and provide screenshots? Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
tony9199 Purchased

I get this error when installing the them:

Parse error: syntax error, unexpected $end, expecting ‘)’ in /home/content/56/8446656/html/wp-content/themes/trymee/theme/administrator/tinymce/video/editor_plugin_register.php on line 36

Any solutions?

cmsmasters

Hi, Tony.
Have you followed our instructions on theme installation? Have you disabled plugins before installing?
Most likely it’s about your server. Please, create a personal support ticket and provide your FTP and wp-admin data so we could study your issue.

Here is a support forum thread about installation issues, just in case:
http://forums.cmsmasters.net/showthread.php?561-FAQ-Installation-issues-amp-Demo-Content

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Ireland

hey guys,

great theme! love it! could I ask a couple of questions please. How do I adjust the navigation when you enter more menu items, the spacing is too far apart for my site. Also I put images into the pages but they are not resizing on ipads correctly? If you could come back to me, that’d be great, Thanks!

cmsmasters

Hi, thanks for purchasing our product! All support is given through our Support Forums or you can submit a personal support ticket.

You need to edit style.css. Initially set the right margin
# navigation> li> a {padding: 10px 45px 10px 20px;}
(45px is actual right padding)
In the maximum resolution it increases to
# navigation> li> a {padding-right: 60px;}
And so on.
Just find the resolution for which you’d like to change menu padding in
# navigation> li> a, and change the padding-right parameter to preferred one.

To avoid overlapping on iPad, please, set for all images CSS class fullwidth (Advanced image settings). And you might need to delete the image Height parameter in from all images.
http://screencast.com/t/9fpEt4G6pUd7
cmsmasters

For further assistance, please, submit a personal support ticket here, as providing help via comments is beyond our support policy.

  • Bought between 10 and 49 items
  • Chile
  • Has been a member for 3-4 years
cubico Purchased

Hello cmsmasters, thank you for the theme it is very good, but I am having a problem. It is very slow. To load the pages and when I am employed at the admin also. That solution exists? Thank you

cmsmasters

It’s hard to name the reason so far.
Everything depends on your server parameters. Problem may be caused by large distance to your hosting and by your browser/system. Also server firewall can slow down process as we have some external links right in our admin panel – you may get to know if there’s some restriction.

TryMee functionality is pretty wide, so it surely takes some time to load, but shouldn’t take too long of course.

For further assistance, please, submit a personal support ticket here, as providing help via comments is beyond our support policy. Don’t forget to provide your FTP and wp-admin details so we could study the issue deeply.

Thanks.

cubico
cubico Purchased

Thank you very much … with the proposed solution, the truth walks more rapid than before. I would delight that you were warning when you have ready any improvement related to this topic since because I like much your work!

Regards.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
tsamba3 Purchased

hi sorry for my bad english

i have one question how to turn on auto slider with timer .. on porfolio page (slider format) ?

thanks

cmsmasters

Hi. Thanks for using our theme.

We would like to draw your attention to the following points:
There’s a detailed documentation in the theme archive. You can easily elaborate your site after studying our “How to”. Open index.html file (the \DOCS\ folder of your archive) with your browser.

All support is given through our Support Forums or you can create a personal support ticket in case of need. The cmsmasters support center works Monday to Friday.

I’m sorry, but I don’t understand which slider you mean. Can you, please, submit a ticket and provide screenshots? Thanks.

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