An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by MedioWorks

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from MedioWorks:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Can i stream videos in theme?

This template (like most HTML theme), are not capable of online video streaming, just video pasted only be used as the examples in (YouTube, Vimeo, etc). Database connection is not the final specification, it is a HTML version!

How can i connect with database?

This template is not properly configured to connect to a dynamic database script. For more information about connecting to the database can be found here:

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.