An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by pezflash
Additional information from pezflash:
If you have any doubt or problem installing/customizating this file, please, contact me through my profile form, i’ll be replying by email as soon as possible. http://themeforest.net/user/pezflash
For simple feedback messages, you can write down on the comments tab (above) directly.
If for some reason you are not satisfied with this product, please contact me to talk about before giving a bad rating. I’ll be glad to help you out on any issue you may have.
> Standard free support includes:
- Answering questions about the template and its features
- Answering questions about small basic changes over the current code
- Fixing bugs and reported issues / updates
> Standard free support doesn’t include:
- Customization and installation services
- Deep support for third party plug-ins
- Sending original sample images
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Won a Competition
- Elite Author
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Referred between 200 and 499 users
- Author was Featured
- Author has had an Item Featured
- Author had a Free File of the Month
- Has been a member for 4-5 years
- Beta Tester
- Envato Studio (Microlancer) Beta Tester
- Bought between 50 and 99 items
|Created||26 March 13|
|Last Update||26 March 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|ThemeForest Files Included||Layered PSD, PHP Files, HTML Files, CSS Files, JS Files|
|Tags||Minimal Layout, architect, clean template, creative, designer, minimal, photographer template, scroll, studio, tablet, type, typeface, typography|