662 comments found

Hi, the shopping cart icon at the top right of my website is completely missing. My website is NOT in catalog mode and when I go to /cart I can see items in the cart. It’s just the icon at the top right which is missing. How can I get this back? Thanks

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

rinkung Purchased

Woocommerce search for non-default language does not work. This issue has been raised by my people for long time. So far, it has not been solved yet. I submitted the ticket but the support was not so helpful. I think it is the theme bug and you team should pay attention to fix it.

Sara_p

Please provie me your ticket id so i can check, thanks.

Default-user
rinkung Purchased

Ticket 49845, somehow, the support updated the status to closed by himself despite the fact that the issue has not been solved. Honestly, many people are facing the same problem and they leave questions in the yith forum. Till now, they have not received any help

Sara_p

Ticket is automatically closed by the system after 4 days without a reply, we not closed the ticket.

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