650 comments found

Presale question- Has the new user registration issue been fixed??

Sara_p

We fixed all the issues reported from our customers in the last updates :)

Can you update to the latest version of WooCommerce already? why does it take so long….

Sara_p

Because Woo Commerce released a lot of updates in the last month and each time we need to check/fix/avoid compatibility issues and send an update for all our themes. Believe me, is a truly hard and boring job :)

Hello, is it possible to do something like this on the site when scrolling down? if so, how can I do it: http://i.imgur.com/Yp3vk50.png?1

Sara_p

I’m sorry, i not understand what do you mean exactly, can you explain me better what do you need? thanks

How do I remove the entire comment section from the theme and how do you remove specific categories from the Filterable portfolio??

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

Hi,

I start to work with your theme about 6 months ago, and first of all i “disabled” the Header Sidebar but i don’t remember how i did.

Now my Header Sidebar is “disable” and i would enable it.

Could you please tell me how can I enable my Header Sidebar?

Thank You NL

Sara_p

Is not possible to disable the header sidebar, be sure this sidebar is not empty in Appearance > widgets :)

How do i get the button for on the bottom of the page labeled “send message” to actually be linked to a contact form that’s pops open to another screen? because it only takes me to the top of my page

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

hbit Purchased

Sara,

When do you release an update of this theme to support the latest version of Woocommerce?

Sara_p

Actually we not found issues updating the woo commerce plugin, and a lot of customers already updated. Anyway i suggest you to update in a test installation and let us know if you will find any issue. thanks

Hi.

Please show the optimal dimensions of pictures for slider and products. What size are the pictures you use in demosite?

Sara_p

Using firefox you can click with the right button of the mouse and “view image” to view the images size, for example http://it.tinypic.com/r/ehjgag/8

hello, a couple of questions, one is it going to be a new update to support woo commerce 3.3.7 and how can I fix a bug on the simple product view, the left sidebar doesn’t show up on the left side instead show up at the bottom of the product description. thanks in advance

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

pre-sale question??

what fonts is that use for the logo? and can we use it

Sara_p

Is the Southern Aire font, is free but not available on Tyrion (is not a google font). You can download it here:

http://www.dafont.com/it/southern-aire.font
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