599 comments found

rene_lo Purchased

Hi, i buy the theme is compatible whit WooCommerce 2.2.8? because show me that update to the most current version. Thanks.

Sara_p

Not yet, we are currently working on updates of our themes, at the moment tyrion is compatible with woo commerce 2.2.6 ;)

Hi,

I’m trying to get some sentense translated to french. Per exemple, the BACK TO TOP button, the ‘no product in cart’ and many others.

How can I get this translated ? Which file I need to modify ?

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

can you recommend what plugin for WooCommerce that doesn’t have conflict with this theme ?? Sara_p

Sara_p

I don’t understand the question :( Which plugin do you need exactly?

How long until the update?

Sara_p

We just sent it, i think few hours it will be available :)

kebiro Purchased

Ho inviato una segnalazione 4 giorni fa sul vostro forum e non mi avete ancora risposto, che succede?

Default-user
kebiro Purchased

47096

Default-user
kebiro Purchased

l’id è #47096

Sara_p

Risposto!

Hi, First of all congratulation for a great theme. It covers everything which we want for our store.

I have only one issue that is my Register form is different then the Register form of your demo site (I am talking about login-register form on front-end for customers).

In your demo site Register form, the fields are Username, Email, Password and Re-enter Password.

Where as in my Register form only two fields are showing Email and Password and when i provide email and password and click register button then nothing happens and page refresh without doing anything.

Please guide me how to fix this issue.

Thanks

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi

Not receiving support response to my problem.

No registration page works

My online store does not work for this problem.

URGENT HELP

Sara_p

Do you already opened a ticket in our support desk? if yes please provide me asap your id. thanks

Default-user

Yes, twice (English and Spanish)

My name is Nannyuski and my id # 47602 and # 47717

I need urgent response please

Thank you

Sara_p

Replied.

Hi, no real big issue, just irritating. Having gone through and changed all the colours etc in the nav menu, and every single option I can find going… The colour of the arrows on the Nav Menu remain the same original red. Is there something I’m missing? Literally not a single red option left in the options area? See link below for screen shot.

http://grab.by/Cm6g
Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi,

I have problems with the registration in my web.

http://www.mitryl.eu/

Please is very important to fix it, because the web was opened the last Monday.

Thank you.

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hello! I’m working with your theme a friend had purchased and I have just realised that when a customer tries to register nothing happens. No user is created and their details are not added to the user list. Please check it out so you can see the issue http://www.thetopstore.co.uk/ What could be the problem? Thanks so much in advance.

PD (Is there any other having this same problem?)

Sara_p

We fixed this issue in the last update, be sure you have the last version of Tyrion and of Woo Commerce ;)

Hello, I bought this theme about 3 months ago. There’s some troubles… hope you can help me to solve them…

1) The products of my product page and homepage, I set as 4 products per line, but it only show 3 and the rest one just move to the next line. It’s not because of the resolution of my monitor.. I don’t know how to change it back. Please tell me how to do it….. http://www.elegocareer.com/wp-content/uploads/2014/11/Screenshot-2014-11-30-05.25.33.jpg

2) I cant find where to turn off “quick view” and spinning thumbnail… There’s no such option of my woocommerce setting… Please help me to find it… http://www.elegocareer.com/wp-content/uploads/2014/11/Screenshot-2014-11-30-05.26.03.jpg

Thank you so so much…........!!!

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

I wondering if you have any styling in place for the login and registration pages and they look like the standard wordpress styling. Also, can you use social login for the registration page? Thanks

Sara_p
I don’t think this is a wordpress registration page: http://demo.yithemes.com/tyrion/my-account/

anyway you can use a plugin to add a social login in this page,

Hello, Love this theme. After updating to the lastest Wordpress OS and importing data from from my old website to my new website I am getting the following error. It is affecting the slideshow and the headers of the site. How may I fix this: Warning: Cannot modify header information – headers already sent by (output started at /home/womentun/public_html/bonprixelectromenagers.com/wp-content/themes/tyrion/core/yit/Message.php:103) in /home/womentun/public_html/bonprixelectromenagers.com/wp-includes/option.php on line 750

Warning: Cannot modify header information – headers already sent by (output started at /home/womentun/public_html/bonprixelectromenagers.com/wp-content/themes/tyrion/core/yit/Message.php:103) in /home/womentun/public_html/bonprixelectromenagers.com/wp-includes/option.php on line 751

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

lootciano

is it possible to address my issue? I attempted to make a ticket and it did not work. my issue still remains.

Sara_p

Please provide me your ticket id, i will ask to my developer to check it. Please note here in Italy today is an holy day ;) thanks

HI A pre-sale question.

I need this theme to be use with https://premium.wpmudev.org/project/e-commerce/ They says : ” MarketPress will work just fine with any theme that respects WordPress coding standards: http://codex.wordpress.org/WordPress_Coding_Standards

So let me know if this theme is coded using wordpress coding standard or not? Should I get and use it?

Sara_p

Yes, the theme is coded using wordpress coding standard (themeforest not approve a theme not coded with this standard ;) )

Hi there is 1 small thing that bugs me about Tyrion. Other than this small issue it’s a solid theme.

Why can’t I insert images from my library when creating a new portfolio. It doesn’t show the insert into post button.

I’m using version 1.1.0

Thanks :)

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

hi my friends , i buy this theme today ,i activate in your website with the code , i want to see the videos how to install the theme , and i want to get the demo content please , and i don’t know how to get a ticket from your webside can you help me please .

Sara_p
If you are active in our support desk you can find the videotutorials here: http://support.yithemes.com/entries/30754066-Tyrion-Video-Tutorials Here we explain how to import the sample data files: http://support.yithemes.com/entries/29555057-How-to-import-sample-data-in-Tyrion and you can open a ticket in this page: http://support.yithemes.com/

clicking on “submit a new ticket”.

hi my friends , i install the woocommerce plugin , i unzip the tyrion tyrion-flexible-parallax-ecommerce-theme like you say and i got the tyrion theme when i install the theme in wordpress , it’s fail and wordpress ask me if i want to retry the installation , i try 4 times but it’s don’t work , my wordress is a wordpress 4.0.1 , please can you help me , how i can make it work , i am very worried. i take a ticket this morning but i have not yet a response

Sara_p

Maybe you have some upload limits. Can you try to upload the tyrion folder (not the zip) using an ftp software?

i want to import demo data i try it don’t work , i read the documentation but when i try it don’t work , i am completly lost , can you help me please to install it , i submitted a ticket but i have not answer .

Sara_p

Please provide me your ticket id so i can ask to my developers to check. thanks

leadingv Purchased

Hello,

When i install this theme, my all site stopps working. I just seewhite blank screen. Please advise. Thanks

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

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