440 comments found

eric468 Purchased

Same problem here as vpviva has/had. Just created a ticket for it.

fuelthemes

Thanks we will reply to tickets during weekdays.

nfxdd Purchased

Hi there. Lately the #change-password link in the “my account” page does nothing, click the link, no password field appears, no window opens nothing. Updated with the latest, but still nothing. Any idea?

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

is this theme still available? you can try place an order as gues on demo version. would get wrong msg on order preview page any update for this?

fuelthemes

Hi kancan, yes we regularly update the theme. However we do not update your demo page :)

Default-user

I mean your demo page.preview version. Try to place an order on preview version

fuelthemes

Thanks, that was already fixed, so I updated the demo page :)

Hi,

Installed Theme, Plugins and tried to add Demo content via both options Theme option and xml inport.. and nothing… No demo pages (come but are blank) And no demo products..

Pleae note: i have used this theme before at previous version for another client, and worked like a charm and very fast and easy….

This time – Just does not work..

Please advise. Thanx

Default-user

Hi again, thanx for your reply, but please note, i had already done this, and read through all other comments, prior to bothering you.

Default-user

so to be clear, i still cant get this done.. (so strange as i have used this before for another client, and not problem.. actually made their whole site in one sitting cos this template to easy and awesome..

fuelthemes

Hi paul, the demo import is totally server related. You can test this by using the default Tools -> Import -> Wordpress and selecting the uberstore-wp/inc/democontent/demo-content.xml file. Probably the server connection times out before pulling all content.

Hi

Firstly – this is a great theme I really like a lot of the features, and being from an “Elite” developer – this is why I bought it! My site is setup ready to go live – but I can’t.

I don’t normally post comments but I have to say I’m really frustrated in how long it is taking to resolve an ongoing issue (2 weeks plus) that I have with the shipping address on checkout not working correctly. #372727

I can’t believe I’m the only one with this issue (unless everyone is using flat rate or free shipping!). Basically I’m using official WooThemes Table Rate shipping extension so I can charge different shipping based on if a shipping address is submitted (fairly standard for an ecommerce site).

The problem is at checkout, when a shipping address (that is different to billing address) is posted – the shipping address postcode is being overwritten by the billing address postcode – so the shipping calculations are wrong. You can see this if you actually echo out ”$_POST” in “review-order.php” – look for s_postcode value. Its always the same as b_postcode.

I’ve been back to WooThemes, even tried different themes (which work correctly), posted a number of screenshots etc and the conclusion is there is an issue with Uberstore theme (woocommerce templates).

To be fair, the developer has replied back – we’ve tried a few things but nothing seems to fix what I think is an essential feature of an e-commerce site.

I am actually getting rather embarrassed now whenever my client asks hows it going. Do I really have to start again with another theme and spend weeks getting that looking right?. I hope not.

Like I said great theme, I just want to finish this site and hopefully use this theme on other projects but how can I. I don’t want to cause any offence – just frustrated in how long this issue is taking to resolve.

Look forward to your reply – Thanks

fuelthemes

Didn’t want to leave this un-replied, I already replied to your support ticket.

Default-user

As you are aware – its still not fixed imho so I’ve had to switch to a different theme

sashwhy Purchased

I need to change the “Portfolio” slug to something else. How can I change it?

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

What kind of file does the downloadable product support? ZIP FILE?

And how do the customer get the file: a link shows up after purchase?

Default-user

thanks, very helpful. but it doesn’t say the type of file it supports: pdf’s or zip files or jpeg images????

fuelthemes

AFAIK, it supports any file you can upload to WordPress.

Hello,

I purchase this item yesterday. I’ve been trying to set up my site although, I get this error: Call to undefined function putRevSlider() in /home/content/p3pnexwpnas10_data01/67/2557367/html/wp-content/themes/uberstore-wp/header.php on line 393

Can someone help me ? Thanks!

fuelthemes

Please Install Revolution Slider and other necessary plugins from Appearance -> Install Plugins.

Default-user

thanks so much

Saikoh Purchased

Hi, does this theme support Dutch language already? I really love this theme, but i really need that language to open op the shop… Hope you can help.

fuelthemes

Sorry, you need to translate the theme phrases yourself.

jfn99 Purchased
the Home Page title is showing twice on the title bar, even on the demo site http://uberstore.fuelthemes.net How do I fix that?
fuelthemes

Thanks, this will be fixed on the next update.

jfn99 Purchased

Hi, what’s the purpose of this file? /inc/sharrre.php

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

Hi there,

I have some problems with a plugin. The plugin isnt loading JS & CSS. Also contacted developer of plugin but he asked me to also ask you.

http://lm.onlyfortesting.nl/webshops/north-america/ is my page. Cubeportfolio is the plugin. Do you have any idea why the files arend loaded?

Thanks!

fuelthemes

Hi Mike, there are no errors on that page at the moment and no CSS or JS file is added by the plugin. I cannot help you further since plugin compatibility is out of the scope of our support.

Hi, You mentioned that “Hi Everyone, we just submitted the 1.6.0 update. With this update, you will get color variations that change the image.” This was 9 months ago. I’m customising a client’s site and they have purchase version 2.1.1 but the images still won’t change on product variation selection from a dropdown. What am I doing wrong? Each variation has its own image. why are they not changing as in your demo: http://uberstore.fuelthemes.net/shop/t-shirts/the-simpliest-t-shirt/ ?

fuelthemes

Please read the documentation and update to the latest version.

Hello, the theme is not updated to new version of woocommerce, is giving error :( which the forecast for the theme update

agenciazare

that wonder, or be looking forward to it … thanks

agenciazare

the update promotida for the weekend is not ready yet? the theme is giving eroo for new version of woocommerce. theme outdated. :(

fuelthemes

We are uploading the update right now :)

jfn99 Purchased

How do I disable the product image slide or fade on home and category pages or everywhere products are listed. I only see the option of choosing between Fade and Slide, but I want to only display the featured image of the product, even when there are more images.

multiple images increase the loading time of the overall page. so I want to cut the image load to 1 image per product, specially on the home page.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

jfn99
jfn99 Purchased

Hi I have figured it out thanks, however I opened a ticked regarding other matter I have, related to loading performance. thanks.

jfn99 Purchased

Where can I find the log of files changed for UPDATE 2.2.2

fuelthemes

The item page will be updated today.

Saikoh Purchased

Maybe a silly question, but how do i change the font size of the regular – body – text on the page? Ive been going through the theme options – customization, but when i change font size for body text, it changes scaling on the site, but not the actual font size. Very strange. Hope you can help.

fuelthemes

Hi Saikoh, please update your theme.

Default-user
Saikoh Purchased

do i lose anything from the theme i made thusfar when i update?

Default-user
Saikoh Purchased

Where do i find the latest update? ive downloaded the file from this site, but its the same version is i already had: 7009376 I do see in my notifications that a new release was added somewhere on April 28. Where to find that one? thanks in advance!

Olá Amigos, exportei uma planilha do woocommerce e os campos que vinheram estão difíceis de compreender, consegue me explicar cada campo? mandei uma outra mensagem tambem por email mas sem resposta.

No aguardo obrigado

fuelthemes

Hi vitorcarv15, I do not speak Spanish :(

amreis Purchased

Ola, Quero saber a descrição em português do layout para importação de produtos. Parent ID Parent SKU Product ID Product SKU Product Name Slug Permalink Product URL Description Excerpt Product Published Product Modified Type Visibility Featured Virtual Downloadable Price Sale Price Sale Price Dates From Sale Price Dates To Weight Weight Unit Height Height Unit Width Width Unit Length Length Unit Category Tag Featured Image Product Gallery Tax Status Tax Class Shipping Class Download File Name Download File URL Path Download Limit Download Expiry Download Type Manage Stock Quantity Stock Status Allow Backorders Sold Individually Up-Sells Cross-Sells External URL Button Text Purchase Note Product Status Enable Reviews Sort Order

fuelthemes

Hi there, please post in English.

amreis Purchased

Hello, I import my products through CSV (Excel) I want to know the description of each field layout to import products. type, size, description, etc.

Below the fields

Parent ID Parent SKU Product ID Product SKU Product Name Slug Permalink Product URL Description Excerpt Product Published Product Modified Type Visibility Featured Virtual Downloadable Price Sale Price Sale Price Dates From Sale Price Dates To Weight Weight Unit Height Height Unit Width Width Unit Length Length Unit Category Tag Featured Image Product Gallery Tax Status Tax Class Shipping Class Download File Name Download File URL Path Download Limit Download Expiry Download Type Manage Stock Quantity Stock Status Allow Backorders Sold Individually Up-Sells Cross-Sells External URL Button Text Purchase Note Product Status Enable Reviews Sort Order

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