312 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Why can I not check out on my clients website? http://citycloset.org/ We need to get this corrected ASAP.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ant,

i really like your way of coding. very clean. this theme is professional. But i found a bug: When a product have additionally variable like size, only the sale price will be displayed and not the crossed out old price. Is it a generally bug? have you a solution?

greetings

Benjamin

fuelthemes

Hi Benjamin, thanks for the kind words. That bug is actually a feature of the theme and can easily be removed. Please open a support ticket at http://fuelthemes.ticksy.com/ and we’ll be happy to help.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States
andremkt Purchased

what is the page name/link for register customers?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys,

we have the same problem as Stormy1978 (no checkout possible) and we allready send in 2 tickets during the last 5 weeks – you wrote that you answer during 24-48 h – so why don’t you????? ... We wrote even an mail at Ant – nobody is replying – Please help we need to sart the webshop asap!

fuelthemes

Hi Rebel, sorry about the late reply. Because its a plugin compatibility issue, we de-prioritize it among other tickets.

Default-user

Hi again, but can you help us to solve the plugin compatibility? We need the webshop working asap!

fuelthemes

Actually, replied to your support ticket just now.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, we’re having some issues with the theme. First it started out as not being able to save Custom CSS within a page’s Visual Composer area. Then we noticed that several plugins refuse to deactivate or activate…unless we turn off the Uberstore theme. Would greatly appreciate some help, we’re unable to do anything with our site until this happens.

Thanks.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having issues with a blank checkout page as well. I have downloaded the most recent theme and tried uploading to have errors re-installing the latest version of the theme…

Please help ASAP, our deadline fast approaches and we need the checkout to work.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

Default-user

Just did. We need this up-and-running ASAP

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States
andremkt Purchased

hi…i want to have a register page separated of MY ACCOUNT PAGE. How can i do it???

fuelthemes

Hi andremkt, thats not a feature of the theme at the moment. The theme uses the built-in WooCommerce registration pages.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cu64 Purchased

Hi

On my products page, the main image does not appear in Safari, only the thumbnails appear (and appear to be hyperlinked but nothing happens when you click on them) anything I can do to resolve this issue?

http://www.studio-cu64.co.uk/?product=herschel-little-america-backpack-in-black-2

Thanks, Sarah

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
jurand Purchased

Hi, thank You for the template. It is great.

I'm still working on the look, to fit my needs so I don't checked everything but it seems I have found a bug. If I use Visual Editors "Post element", the featured thumbnails have an "on hover effect" that is transparent in Firefox but gray in Google Chrome. It does not look good. Where can I change that? I would like it inversely. First normal and then "on hover" transparent.

Thank You jurand

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You should update your demo. After updating from version 1.5.2 to 2.0 the width of boxed version is smaller. I spent a lot of time customizing my design only to have it go down the drain because you changed the theme’s original framework to zurb, or perhaps it could be a visual composer update (?) Which by the way is not my favorite and does not support text separator titles and displays ugly php code on your page wherever you placed it before the update…

fuelthemes

Hi there, our demo is already updated to the latest version (you can check the source code). There must be some other thing affecting your layouts. Please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

Could you help me to shorten the excerpt length on category archive pages, as at the moment they seem to print the whole blog articles. I’m not sure where the code is being outputted from as there’s no archive or category page in the theme it seems

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years
davco Purchased

Hello, one question please, i need to increase the size of icon when i used styled header tab on visual composer (recommanded 20px but i need much bigger) Can you help me for that ?

Regards David

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

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