316 comments found

Visual composer is not updated? it just displays a link to code canyon

Default-user

it says “Update package not available.”

fuelthemes

You ‘ll get new versions of plugins with theme updates.

echt Purchased

I have an outdated review-order.php

review-order.php version 2.1.0 is out of date. The core version is 2.1.8,

I believe this is the reason why the ‘order & payment’ step in checkout process shows a blank display. Am i right in saying this?

My website: http://www.echt-sportswear.com/

fuelthemes

Please use the latest version of the theme. This was fixed on latest update.

Default-user
echt Purchased

How do I update the theme without deleting existing changes to the website?

fuelthemes

Please check the changelog on item description tab and only upload the changed files.

Just bought and about to install but i wasn’t sure if the ‘inc’ folder needs to removed or left and if the woocommerce folder needs to be cut and pasted into plugin folder. Your instructions are not clear.

fuelthemes

Hi gfoulkes, please upload the theme folder as is to wp-content/themes folder.

Guys could I just get my refund? This is ridiculous. From the moment I uploaded my theme my site was down for more than 10 hours! I couldn’t even access the ADMIN!

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/ we rarely check item comments for support requests.

Before I purchase this theme, I have a couple of questions:

1. Are there options to include product variations, such as T-shirt size, color, etc.? I only see quantity options for each product so just want to make sure.

2. Are the shipping options flexible for each product?

Thanks!

fuelthemes

1.,2. Yes these are all possible and are features of WooCommerce.

zoca Purchased

Im getting “review-order.php version 2.1.0 is out of date. The core version is 2.1.8, ” How do i update?? It doesnt show updating theme anywhere.

Also Visual composer is not updated?? How do i update this plugin??

fuelthemes

No it wont, just reupload all theme files.

Default-user
zoca Purchased

Visual composer just release 4.1.3 yesterday. When can we expect to get an update

fuelthemes

You can download the theme update today.

echt Purchased

Hi,

I would like to make the original price visible along with the sale price. So this means I would like the original price to be crossed out and the sale price on the right of this.

I am using variations, and only single products allow the original price to be crossed out and shown.

Is there any way to do this?

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

Hi,

Is it possible to use the “shop page” without the buying features, I’d like to use it as a portfolio page with the left-sided menu to filter the elements.

Thanks :)

fuelthemes

Hi yonatm, thats not a built-in feature at the moment, but can be achieved using some free plugins that remove e-commerce funtionality from WooCommerce.

Hi there, I am interesting in buying this theme. Does the template support multiple currency? For example if I am shopping from the Uk then I can select UK Pounds, if I am shopping from the USA then I can choose to display US$?

Thanks for your help.

fuelthemes

Yes, thats a feature of WooCommerce

Hi there,

Where in the theme can you change the subheader that displays the checkout, wishlist and login? There is no option for this. Want to change to another link to a specific page.

Cheers, Patrick

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

I’ve installed the most recent version of your theme and have Visual Composer Version 4.1.3 installed but the Frontend Editor button is missing and the clone row button throws this error:

ReferenceError: vcvc_guid is not defined
fuelthemes

Hi there, front end editor is disabled on purpose. Please use the backend functionality.

Hi, I have the latest version of Uberstore installed together with the latest versions of Wordpress and Woocommerce. The problem I have was highlighted over 2 weeks ago (to which the response was ‘wait for it’) that I expected would be resolved in the latest Uberstore release.

When I have products with NO STOCK showing in the shop page, clicking on the ‘Read More’ button leads to the single product page BUT it also causes a flash message to appear saying the item could not be added to cart. This is erroneous behavior.

PLEASE rectify it and let me know through this thread. Your support forum has been rather unresponsive as well.

fuelthemes

Please wait for a response on the support forum as we dont provide support on item comments.

As @tin_soldier has stated his problem I have the same issue.

Latest version installed under 3.9.1 and the clone option doesn’t work. The console reports:

ReferenceError: vcvc_guid is not defined

Please help :)

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

aeterno Purchased

hello, is there a way to display portfolio categories as thumbnail. similar to how the portfolio items are being shown.

for example having a page with 3 or 4 thumbs for each category, and when clicking on one it sends you to a ajax portfolio page with its own sub-categories.

cheers.

great theme.

fuelthemes

Hi aeterno, thats not possible at the moment.

Default-user
aeterno Purchased

hello, thnx for the response. another question.

in the shop, the first thumb image showing before you roll over is the first “product gallery” image instead instead, i would like to know if its possible to make it the “Product Image”.

I would like the first image showing as a thumbnail in the shop page the same that is present first on the single product page.

for example. if you’re showing the front of a shirt in the thumb, roll over and slides to the back of the shirt. but when setting the images to do that, the first picture in the single product page is the back of the shirt.

let me know.

cheers.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

zufo Purchased

I’ve submitted a ticket a couple of days ago and haven’t received a reply. I’m having problems integrating your site with Woocommerce. I am able to achieve the desired results with the default 2014 theme, ie having the shopping cart transition to the checkout to allow completion of the sale, but your theme hangs on the checkout page and does not allow for the completion of the sale. I have exhausted all other possibilities and have concluded it is your theme. Can you suggest a fix? I can’t be the only one who has come up with this as you do advertise your theme to be compatible with Woocommerce.

thank you

Default-user
zufo Purchased

i updated an hour ago to the most recent one i can find.. 1.4.2 – no luck, same result. I have been in contact with your support site where I have uploaded screenshots of the functionality of Woocommerce working on the default theme 2014 but not working on your most recent theme version with the exact same settings.

Default-user
zufo Purchased

thank you for the update. I neglected to clear my cache before trying again.. it works. Now the theme is great. :)

fuelthemes

Glad you sorted it out zufo, don’t forget to rate the theme ;)

zoca Purchased

Need help with Calculate Shipping. With this theme its not calculating the shipping. When i enter Postal Code(Canada) or Zip Code(USA) it just reloads. I have try this with the default theme and it works. It will calculate the postal code/zip i enter.

fuelthemes

Replied to your support ticket ;)

Hi Ant,

Is there any update about the gallery images? It’s the last thing I need to sort out before we can publish the site so would really appreciate your help. I sent you the details on the support page.

Cheers,

Rob

fuelthemes

Replied to your support ticket ;)

Hello!

I’m considering to buy your theme for a new project. I’d like to know whether you recommend it for an international e-commerce+website, available in 3 different languages (language switcher/widget option and things like that), possibly 3 different currencies, and different options for shipping. Also, I’d like good compatibility with SEO (seo all-in-one plugin) and piwik analytics.

I understand it’s based in woocommerce and also it supports WPML, but I’d like your personal opinion.

I will be grateful for any help you can provide.

fuelthemes

Yes those are all possible if you have the WPML plugin.

Default-user

Thank you. Two more questions: where does the theme put the language switcher/widget? I can’t see in the demo. Is it possible to change all the colors of the theme (panel options)? Or they are fixed?

fuelthemes

WPML gives you a code where you can place it anywhere on the template files. YOu can change colors of theme theme :)

ksgboy Purchased

I bought your theme but i can’t find visual builder. Can anyone helpe me find it?

fuelthemes

Please go to Appearance -> Install Plugins

I updated, and now I get….

Fatal error: Call to undefined function vc_disable_frontend() in /home/content/##/####/html/#######t/wp-content/themes/uberstore-wp/inc/visualcomposer.php on line 8

fuelthemes

Hi there, you need to update the visual composer as well :)

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