299 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
roldys Purchased

Having some issues uploading this to WP, fresh WP install, WC installed, I downloaded theme, unzipped file and went to upload uberstore wp zip and I keep getting “are you sure you want to do this?” error from WP I was able to upload the uberstore wp child zip just fine but it won’t allow me to upload the main file.

fuelthemes

Hi there, that is relates to your server settings. Probably the zip file is too big. You can upload with a FTP software or contact your hosting to change server settings.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years

Hi, Nice theme!

Can the simple product page include a right sidebar? Is the font used in the demo included in the theme?

Regards

fuelthemes

The fonts are included and can be changed from the theme options. You cannot use a sidebar on product pages.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Why do I keep getting this? Is this where I’m registering the theme?

fuelthemes

Hi there, what are you getting? Please open a support ticket at http://fuelthemes.ticksy.com/ with more information :)

Default-user

Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.

fuelthemes

Fuelthemes owns the license for the RS, so you don’t need to activate the plugin, however you can use the plugin freely.

Default-user

So, I can’t ever get that notice to go away then?

Default-user

and it wants one for visual composer…

fuelthemes

Click on dismiss :)

Default-user

And then click it every time the page loads?

Default-user

Because I am smart enough to click dismiss. But it comes back on the next page.

Default-user

and apparently the same thing for the visual composer? Because it says there is a new version but I can’t update because it doesn’t show that I bought it.

fuelthemes

I am not sure about them, I think it could be something about your cookies. Since its not theme related, you can also get support from plugin authors about that.

Default-user

Except YOU bundled them in the theme. So shouldn’t that rest on you?

Default-user

And now the composer won’t even work. Every component I try and add gives me this “Warning: require_once(/home/content/96/6595396/html/13thElement/wp-admin/includes/ajax-actions.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/96/6595396/html/13thElement/wp-admin/admin-ajax.php on line 33”

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/ as we do not use item pages for support.

Default-user

Why? You just completely blew off my ticket.

Default-user

I’m doing my third clean install of wordpress and this theme. It doesn’t work this time and I want my money back.

fuelthemes

Its not a theme error, you need to talk to your hosting about PHP settings. Its a WordPress error.

fuelthemes

You can also try the VC developer (WPBakery) support site: http://wpbakery.freshdesk.com/ However, I am pretty sure they are going to say the same thing.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello I need help. I keep getting this error message when i try to install the slider “Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.” and I left a ticket also. I’m also having a problem with the site looking like the demo site.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/ if you haven’t already.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, This is a pre-purchase question : Is it possible to have a smaller slider on the homepage within the theme (height and width) ? If so, it is a paramater change, or a CSS change? Thanks in advance for your reply!

fuelthemes

Hi there, we are using revolution slider, so you can have any width or height. More info here: http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

Default-user

That is cool, thanks! I have another question, this time related to the visual composer : is it possible to add some banners in the right size of the slider? (thanks as well for your very quick reply, I appreciate)

fuelthemes

Yes that is possible :)

Default-user

great, thanks again :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

can we add category sidebar on homepage ???

fuelthemes

Yes you can assign any sidebar to homepage.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Abi_b Purchased

Hello, thanks for this theme.

I’m having problems with the image slider on the portfolio page. I have created a gallery and added images, but they are not appearing in the image slider on the portfolio item. I have checked the source code, and the images are inserted but don’t seem to have an image source.

Also on product pages I’m using Linked Products so I can specify individually, this makes Related Products redundant. Am I able to hide or even specify Related Products myself and then lose Linked Products?

I have emailed you supporting links to look at.

Thanks again!

Abi

fuelthemes

Hi Abi, please use http://fuelthemes.ticksy.com/ for support requests as we do not look at item comments that often.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Mexico

Hi!, amazing theme! Is there a preconfigured option to make the header fixed for the scroll down? Finally, in your demo page for product variation http://themes.fuelthemes.net/uberstore/shop/skirts/pencil-skirt-with-biker-zip-pockets/ We can see price change over the selections but not the product image, so would this (images) can change with every variation (color, gender, etc)? Thanks in advance.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good day!

Really enjoy your theme and would like to recieve some information prior buing:

1. Dont get it from previous question. Is there a preconfigured option to make the header menu fixed for the scroll down?

2. Is it possible to change size of pictures (to make it square for example) in options?

3. Is it possible to have quantity near the product in sidebar menu (like it is at Brands – American Apparel (2))

4. Is it possible to have filter for sidebar for defined category. For example, i clicked in menu “American Apparel” and only items of this brand will be shown in shop sidebar.

Thank you in advance for your answers!

fuelthemes

1) Thats not possible at the moment.
2) Yes you can change product image sizes from WooCommerce settings.
3) Yes that is possible.
4) Yes that is possible.

Have a nice day, Ant

Default-user

thank you for answer! hope you will implement fixed menu in future

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi,

On your Version 3 Home page, just below the Handbags section, are four counters, Customers, Houses Served, Transactions, and Feedbacks. Is this a plugin or a Theme function? Can the icons be switched with something else?

Thanks,

AP

fuelthemes

Yes this is a theme function, you can change icons, colors, text and time it takes to get to the final time.

  • Elite Author
  • Has been a member for 5-6 years
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a Free File of the Month
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
+1 more

One of our buyer’s website got accepted to Zurb ’s gallery! Check it out here:

http://zurb.com/responsive/site/212-negative-space-as-medium
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

In the footer there are sociamledia icons on the demo website. I can not find these in the Widgets? How to set socialmedia icons in the footer?

fuelthemes

Hi grafiboom, please use http://fuelthemes.ticksy.com/ for your support requests.
Have a nice day, Ant

  • Elite Author
  • Has been a member for 5-6 years
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a Free File of the Month
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
+1 more

To all buyers having problems with slider imports, please use the attached file here: http://cl.ly/2S171o1O1q0h

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Nigeria

How does one edit the Subfooter?

fuelthemes

You can change its colors and select its options from Appearance -> Theme Options.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

For some reason I had the woocommerce pages twice. And everything was set up for the example.com/cart-2 pages. I deleted those and kept the ‘real’ ones. Ever since Im not able to use the woocommerce menu because it keeps sending me to non existing pages.

Hope you have the answer.

http://renee.justfortesting.nl

Thanks!

fuelthemes

Hi Mike, you need to navigate to WooCommerce -> Settings -> Checkout and select the new pages for cart, checkout, etc. Have a nice day, Ant

Default-user

Hi, I am familiar with these setting and already changed it there. I think it was in my cache or something, somehow it was ok the next day.

Do have other question: I’d like to have a dropdown below my wish list just like my cart, except for: - quantity - subtotal price - view bag and checkout

Is this easy to manage?

Thanks again

fuelthemes

I think that would require advanced customizations. Please open a support ticket, but its likely that you’ll need a professional to custom code a solution for you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I would like translate “select options” button in your theme. But I dont find it in included .po file. Can You tell me, where I change it? Thx for your time. :)

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

When logged in there is a WordPress menu bar across the top of the pages (the account dashboard). It seems like everything that can be changed here, can also be changed from within the theme itself?

Can this bar be removed? Particularly all the WP stuff.

Thanks

fuelthemes

Yes, it can easily be removed via a simple code :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-Purchase Question: Will Uberstore’s header style be updated to support more styles like: 1) center logo + menu underneath AND / OR 2) split menu with logo in between ( http://lykkeligsomliten.no/ )?

If not, is the css capable of being adjusted to do so? Thanks so much for a great theme. If these options are added / possible will definitely be purchasing theme ASAP! :)

fuelthemes

Hi there, we don’t have the option available, but I know that one of our customers already did that :)

Default-user

1) do you have the customers link? 2) will you be adding more header styles at least an exquisite theme header style in near future? 3) update soon to make banner and featured blog post images clickable?

BUGS: 1) will you fix the home version 4 (grid style) bug where images and text load bundled in center when first visiting page? 2) all images across site seem to load slower than other themes, can this be fixed? 3) footer version 2 creates a very large end content / top footer gap on mobile.

fuelthemes

1) Searched for it but couldn’t find it, but its very easy to do and we can provide the changes.
2) Thinking about it ;)
3) There are clickable banner options. However blog post images will remain same.

4) We ‘ll look into that thanks.
5) I think we are pretty fast and thats more server and image size related.
6) Fixed on the last update :)

Have a nice weekend, Ant

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello

1) Website is working fine on desktop http://www.wcsdedesign.com/motogear but when i view it on mobile or iPad there is a gap between best seller and footer on every page.

2) Also on contact us page i added my store name in google map “ausmotogeat” but still i m getting pin of uberstore can u tell me how do i remove it

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com Surely, we can help you :)

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

does any of the product compare plugins work with this your theme please. Either from woocommerce or yith

fuelthemes

Hi frank, we never checked. Anything you would like to recommend?

fuelthemes

Thanks Frank, we’ll check it out and consider it as a feature for next release

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