299 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there include the demo contents in this theme?

fuelthemes

Yes demo content is included :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi – I left some support tickets 2 days ago and still haven’t received a response. Please let me know what I should do:) Thank you for your time! Monica

fuelthemes

Hi Weiland, we are working on it :)

Default-user

thank you:))

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States

hi, quick question… how can I remove the ADD TO CART option? Just would like to use it as a catalog with all the other functions thx

fuelthemes

Hi there please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States

one more questions… there are few images that didnt load after all the installation, images like the > to go to the next product image or the social media icons… thx

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
Crispy Purchased

Hi Fuel,

Got the site up and running here – http://www.weargentlemen.com/ (love it)! the only slight issue I’m having is on mobile the main image slider isn’t responding well, see how the text is getting cut off? If you could let me know how to fix this would be great.

Thanks, Chris

fuelthemes

Hi Crispy, please open a support ticket at http://fuelthemes.ticksy.com/

  • Has been a member for 0-1 years

Hi,

I want to purchase this theme regular license. Please give me details. I want to first install it on test domain and also on localhost. will this possible. Reply me soon.

fuelthemes

Yes that’s possible.

Default-user

I have submitted ticket but i didn’t get any response yet. I have just payment in paypal that is of gbp currency. I need to purchase it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’ve recently updated my Woocommerce to version 2.1.8 however I’m getting this message: “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

It also stated “review-order.php version 2.1.0 is out of date. The core version is 2.1.8” under the templates.

I tried to fix it but I can’t seem to do so. Kindly assist. Thanks!

fuelthemes

Hi there, we are uploading a fix today :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi In my cart page it’s not possible to remove the item in any case. I need to relaod the entire page, and sometimes it doesn’t work too ! any solution?

Default-user

ok i find the solution , . You must not install any cache plugin.

fuelthemes

You should reset your cache when you make changes ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do I remove the responsive aspect of the theme? I’d like the regular full sized website to load during mobile.

fuelthemes

Hi obertor, thats not possible.

  • Has been a member for 0-1 years

I am not able to purchase this theme. My paypal account is of GBP currency. Is this issue

fuelthemes

Hi rubab, please open a support ticket at http://support.envato.com/

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years

When are you updating the release today for WooCommerce? I am getting this error: “review-order.php version 2.1.0 is out of date. The core version is 2.1.8” under the templates.”

Thanks!

fuelthemes

Hi philip, its uploaded and awaiting approval. You should get an email once approved.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

The “share” options aren’t showing up on my website. Why would that be?

http://www.threadedcanvas.com/
Default-user

The problem only occurs when I add the “singleproduct” woocommerce shortcode into my home page

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years
ncase Purchased

I’m currently trying to translate your theme into Danish, but some text elements seem impossible to translate. I’m using Codestyling Localization plugin.

It seems that there is a translation conflict between woocommerce and your theme, so that they overwrite my changes, when I save one of them, and then make changes to the other.

What do you recommend, when translating?

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years
ncase Purchased

And what font are you using for the titles?

fuelthemes

Hi ncase, Playfair Display is the font.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello guys ! I’d love to have a header with a centered logo. I tried to do this myself but failed. Would it be possible for you to tell me which CSS part to change and what to put to have a center logo and the menu underneath, a bit like http://theretailer.getbowtied.com/demo/?header_style=centered Unless it is going to be a new feature in the next update ? Cheers.

fuelthemes

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States

hi, any of the images are loading… I already sent a ticket days ago… Images like the icons, arrows etc

fuelthemes

Thanks for opening a support ticket, please wait for our reply.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do I change the url structure of images to pull from the secure url instead of the regular url.

IE: https://www.mysite.com/logo.png instead of http://www.mysite.com/logolpng

Themes should automatically draw from either secure or insecure depending on which is accessed

Thanks

fuelthemes

Hi obertor, we are not using any hardcoded links. So make sure that you have configured your WordPress to run entirely in SSL.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

I noticed recovery emails are not working just as the ‘register with username’. i dont get the username field. I switched back to default theme and everything seems to work perfectly. Also it is not one of the plugins. Disabled them all. Please have a look and I hope you can see why this occurs.

Thanks in advance.

Mike

*Edit: also opened support ticket

fuelthemes

Thanks mike,will reply asap.

Default-user

Hi, was wondering if you had time to take a look at this?

fuelthemes

Replied to your ticket.

Default-user

Hi, i opened ticket over a week ago, got one reply but didnt solve my problem. Didnt hear from you since. Could you please look at it. Ive been waiting for a week to get this error solved. Thanks

fuelthemes

Hi mike, we reply back in order we receive the tickets. So please wait :)

Default-user

:-) Understand that. Problem is your support guy told me to update WC theme files to solve it, which I did but doesnt help and now he says it is WC error, but im quite sure it isnt because i set everything back to default and everything works fine. Really hope you can look at it, i also gave my login details

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Hey guys the theme looks awesome!

I had a few questions, does this theme support those backgrounds that are a video loop instead of image?

Also, where do the emails go to? Is mailchimp integrated?

fuelthemes

Hi carlos, we do have video background support: http://themes.fuelthemes.net/uberstore/home-version-7/

Emails are collected inside a file.

Default-user

Thanks guys I’m sold! :)

  • Bought between 100 and 499 items
  • France
  • Has been a member for 7-8 years
guidum Purchased

ticket #202110 opened more than a week ago please have a look at it !

fuelthemes

Hi guidum, replying to support tickets at the moment.

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