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Is there include the demo contents in this theme?
Yes demo content is included
Hi – I left some support tickets 2 days ago and still haven’t received a response. Please let me know what I should do:)
Thank you for your time!
Hi Weiland, we are working on it
hi, quick question… how can I remove the ADD TO CART option? Just would like to use it as a catalog with all the other functions
Hi there please open a support ticket at http://fuelthemes.ticksy.com/
one more questions… there are few images that didnt load after all the installation, images like the > to go to the next product image or the social media icons… thx
Hi there, please open a support ticket at http://fuelthemes.ticksy.com/
Got the site up and running here – http://www.weargentlemen.com/ (love it)! the only slight issue I’m having is on mobile the main image slider isn’t responding well, see how the text is getting cut off? If you could let me know how to fix this would be great.
Hi Crispy, please open a support ticket at http://fuelthemes.ticksy.com/
I want to purchase this theme regular license.
Please give me details. I want to first install it on test domain and also on localhost. will this possible.
Reply me soon.
Yes that’s possible.
I have submitted ticket but i didn’t get any response yet. I have just payment in paypal that is of gbp currency. I need to purchase it.
I’ve recently updated my Woocommerce to version 2.1.8 however I’m getting this message: “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”
It also stated “review-order.php version 2.1.0 is out of date. The core version is 2.1.8” under the templates.
I tried to fix it but I can’t seem to do so. Kindly assist. Thanks!
Hi there, we are uploading a fix today
In my cart page it’s not possible to remove the item in any case.
I need to relaod the entire page, and sometimes it doesn’t work too !
ok i find the solution , . You must not install any cache plugin.
You should reset your cache when you make changes
How do I remove the responsive aspect of the theme? I’d like the regular full sized website to load during mobile.
Hi obertor, thats not possible.
I am not able to purchase this theme. My paypal account is of GBP currency. Is this issue
Hi rubab, please open a support ticket at http://support.envato.com/
When are you updating the release today for WooCommerce? I am getting this error: “review-order.php version 2.1.0 is out of date. The core version is 2.1.8” under the templates.”
Hi philip, its uploaded and awaiting approval. You should get an email once approved.
The “share” options aren’t showing up on my website. Why would that be?
The problem only occurs when I add the “singleproduct” woocommerce shortcode into my home page
I’m currently trying to translate your theme into Danish, but some text elements seem impossible to translate. I’m using Codestyling Localization plugin.
It seems that there is a translation conflict between woocommerce and your theme, so that they overwrite my changes, when I save one of them, and then make changes to the other.
What do you recommend, when translating?
I would suggest using this plugin: http://wordpress.org/plugins/codestyling-localization/
And what font are you using for the titles?
Hi ncase, Playfair Display is the font.
Hello guys ! I’d love to have a header with a centered logo. I tried to do this myself but failed. Would it be possible for you to tell me which CSS part to change and what to put to have a center logo and the menu underneath, a bit like http://theretailer.getbowtied.com/demo/?header_style=centered
Unless it is going to be a new feature in the next update ?
hi, any of the images are loading… I already sent a ticket days ago…
Images like the icons, arrows etc
Thanks for opening a support ticket, please wait for our reply.
How do I change the url structure of images to pull from the secure url instead of the regular url.
IE: https://www.mysite.com/logo.png instead of http://www.mysite.com/logolpng
Themes should automatically draw from either secure or insecure depending on which is accessed
Hi obertor, we are not using any hardcoded links. So make sure that you have configured your WordPress to run entirely in SSL.
I noticed recovery emails are not working just as the ‘register with username’. i dont get the username field. I switched back to default theme and everything seems to work perfectly. Also it is not one of the plugins. Disabled them all. Please have a look and I hope you can see why this occurs.
Thanks in advance.
*Edit: also opened support ticket
Thanks mike,will reply asap.
Hi, was wondering if you had time to take a look at this?
Replied to your ticket.
Hi, i opened ticket over a week ago, got one reply but didnt solve my problem. Didnt hear from you since. Could you please look at it. Ive been waiting for a week to get this error solved. Thanks
Hi mike, we reply back in order we receive the tickets. So please wait
Understand that. Problem is your support guy told me to update WC theme files to solve it, which I did but doesnt help and now he says it is WC error, but im quite sure it isnt because i set everything back to default and everything works fine. Really hope you can look at it, i also gave my login details
Hey guys the theme looks awesome!
I had a few questions, does this theme support those backgrounds that are a video loop instead of image?
Also, where do the emails go to? Is mailchimp integrated?
Hi carlos, we do have video background support: http://themes.fuelthemes.net/uberstore/home-version-7/
Emails are collected inside a file.
Thanks guys I’m sold!
ticket #202110 opened more than a week ago
please have a look at it !
Hi guidum, replying to support tickets at the moment.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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