I’ve been using U-Design on site with a child theme (no mods to header.php) for months without any problem but all of a sudden the mobile menu has disappeared? Is this a common problem on U-Design? Is there an easy fix?
no, there is no such problem that I’m aware of, certainly nobody else has reported similar issue so this must be isolated to your specific setup. For us to be able to help you out with this I will ask you to post your question to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
My theme support has conveniently expired – there was no issue during the initial support period, then conveniently,after support expiry , this issue started occuring
OK, email me then and I’ll see how I can help out. You can send me an email through my Profile page.
BTW, if you had purchased the theme prior to Sept. 1st, 2015 then your support status should be “Grandfathered” in the support forum and you should be able to post questions like regular Members, for that though you’d still need to sign into the forum by clicking the green button “Sign in with Envato”: http://dreamthemedesign.com/u-design-support/
On further investigation, the error is Uncaught Error: Syntax error, unrecognized expression: a[href=#top]
And from what I can see, it’s a problem with your theme: https://wordpress.org/support/topic/wordpress-45-uncaught-error-syntax-error-unrecognized-expression-ahref
looks like you need to update your theme, if you read the theme’s Changelog I released an update recently for WordPress 4.5+ compatibility which takes care of that exact issue.
Ok, done. thanks for that. Sorry, I thought expiry meant no access to updates as well but I can see I have the latest version available for download.
yeah, updating the theme is not affected by support expiration, you should always be able to update
In my temp site for a client here (http://server.imaclientserver.com/~cehac24/wpdev) the nav bar/menu crosses over the logo once the screen hits a littler over 1000px.
Is there some CSS I can use to make the menu go to mobile design once it hits 1000px?
Let me know – thanks!
Nvm, posted on your support forum
Great, thanks, see you in the forum then
I just received an email from themeforest announcing the latest update, but it still shows the last version from May. Is there really an update?
Should be up now: http://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
I would appreciate a theme option to hide the slogan, but still be visible to search engines (I consider the tagline to be an important branding tool), e.g.:
/* Hide tagline from logo area */
Currently, I have to manually edit style.css to add this with every update.
this can easily be achieved with CSS, you have to understand that there are literary hundreds of little options like this that can be added but at what cost?? I would like to keep the theme clean and to the point with only really necessary options, otherwise it becomes options overload which is never good and overwhelming to the user. Things that can easily be taken care of with little CSS there’s no point to have an option for, that’s what “child” themes are for.
Additionally, the tag line plays no significance for SEO from mark-up perspective because it’s not a Heading (eg. H1 or H2 tag for example), it’s just a simple “div”. So feel free to move it else where with a different tag if you’d like. You can also hide it with “text-indent” CSS property.
Hi, we would like to know if there is a license for the usage of multiple websites which we manage ourselves? We are looking for a website of which the structure remains the same, however the language and the domain name change per website.
Please email me to discuss this further. You can send me an email through my Profile page.
Hi AndonDesign, we are willing to buy this theme, but we need a fixed Global Width of 1600px. Your manual says 1200px is the maximum. Can you simply adjust this to 1600px? Or does it require custom coding?
I must have missed to update that in the documentation, Yes, you can do 1600px width. Just go with what you can actually do when you play with the theme’s options, you can set that width from the theme’s “Layout Options”, and I normally provide option specific info besides the option of what the limits are.
For future reference please post your questions to the theme’s support forum: http://dreamthemedesign.com/u-design-support/ It’s the place designated for that.
This question was asked many time I suppose but…how do we import the demo?
Please refer to this post in the support forum: http://dreamthemedesign.com/u-design-support/discussion/22852/optional-demo-content
Just Updated theme for a client don’t want to pay for support for something so simple, I know how to use Wordpress. Why are posts not showing up on the blog page? It’s driving me fucking crazy. Page is selected as Posts page in Settings > Reading and Template is set to “blog” in page settings? It worked when I built the site!
It works when I switch to another theme
SOLVED: I left Posts page as -SELECT- in Settings > Reading
Yes, that was it, that’s exactly what you had to do, I have that documented in the theme’s documentation. Glad you sorted it out
Hello, i managing client wp site with this theme installed, since a few days after having update WP all the backend function are frozen meaning that cant make any changes, can u help please? thanks Emanuele
can you have your client register with the theme’s support forum and give you access through that account so you could post your support question there, the link to the forum is: http://dreamthemedesign.com/u-design-support/
Otherwise, a couple of quick things you could try is make sure your U-Design theme is updated to the latest release which is v2.10.3 and if that doesn’t help then you most likely have a third party plugin causing a conflict of sorts so to rule this out you’ll have to disable all plugins (except the ones required by the theme) and then test it again. If it works then start enabling the plugins one by one and do a test in between until you find the culprit. Don’t forget to clear the caching too if you have any caching plugins installed.
I bought this theme two years ago, but my Api key apparently doesn´t work anymore, What should I do?
Please re-post your request within the theme support forums – which contains over 20,000 support threads that we have already resolved.
For your convenience, the direct link to the forums is: http://dreamthemedesign.com/u-design-support/
If possible, please start a new support thread so all of the team can help you out.
I think if this theme can integration VC plugin?it will be perfect
Visual Composer is already integrated with the theme.
Fresh install of wordpress and fresh install of newest version of u-design and all recommended theme plugins installed but the right sidebar content (1/3) is being pushed under (2/3) content.
Thanks for posting in the support forum
Are you guys WooCommerce 2.6 compatible yet?
Yes, we are. Although WooCommerce 2.6 seams to be very buggy, just in the first few hours after release there were over 200 reported issues on the WooComm forums, so I think they are still working through those, they already released 2.6.1 and I believe 2.6.2 will be out soon with more bug fixes, so sometimes it’s best to wait out a few days until they iron out all bugs after a major release.
I am a print designer attempting my first site via WordPress. I purchased Udesign yesterday based on product description (“a powerful and user friendly theme. It could be used by people with no programming experience as well as advanced developers”). I expected to be able to jump right in; but after install I’m finding I don’t know where to begin. Can I email a PDF of my design and could you advise where to begin?
Please post your reqest in the support forum where our support specialists can help you out and answer all your questions. For your convenience here’s a direct link to the forum: http://dreamthemedesign.com/u-design-support/
In general a good place to start is the theme’s documentation, you could also import the full demo site if you’d like, also available through the support forums.
Thank you. Where do I find the theme’s documentation?
You were supposed to unzip the initial zip file you downloaded after purchase onto your hard drive and then inside you would find Documentation folder, go into that folder and open the “index.html” file. You will also find ‘u-design.zip’ file in there as well which is the actual theme.
Keep in mind that this is a WordPress theme so some basic knowledge of WordPress is expected from you. If you’ve never used WordPress before it’s probably best to get started with some basic stuff on WordPress, there are tons of free tutorials online for that. We also put together a thread in the support forum with a bunch of useful links to tutorials: http://dreamthemedesign.com/u-design-support/discussion/1559/new-to-wordpress-check-this-post
Thank you for the great theme!
Could you please tell me how you created ‘homepage 5’ in your preview. For example the ‘Welcome to U-Design banner’, wich shortcode or widget did you use.
I was wondering that the same about the three round images beneath the ‘banner’.
Thank you in advance
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
I’d like to buy your theme but i’d to know if you can install it too ?
thx to your answer
Thank you for your interest.
We don’t offer theme installation services, this is something you need to learn to do on your own especially if you’re going to be maintaining you site, but we could certainly help you out should you have any questions or problems installong the theme. Just make sure to post your questions in the theme’s support forum so our support specialists can help you out.
you do not offer paid service to install the theme? a package ?
I believe Envato does offer it, so when you purchase a theme you will see an offer to hire an Envato Studio freelancer to install the theme for you, but like I said its better if you learned how to do it.
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