For anyone with support related question(s), please post your question(s) to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE
I just bought u-design for Wordpress and tried installing it via Bluehost, who I am using to host my website. It could not install it and I received the following error message:
“Unpacking the package…Installing the theme…The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.”
I spoke with customer Support at Bluehost who told me I need to contact customer support of the them to have this resolved. Thank you
thank you for choosing “U-Design”!
Does this theme support Woo Commerce shopping plug in?
yes it does, if you end up purchasing the theme please email me and I’ll give you further instructions how to setup with WC. You can send me an email through my Profile page.
Hi, thanks for the theme.
We have uploaded it twice now to try and get the;
(1) Upload image to work (we have been adding url from media library as a workaround)
(2) Cycle 3 Slider to work. We added an image, used the sizes as recommended, but only one image shows up, no other, it’s like the java script or whatever code you use for the slider is no where, any ideas?
Thank you for choosing the “U-Design” theme!
Please post any support related questions to the theme’s support forum.
You can subscribe to the Support Forum HERE .
I posted this on the support forum, but I’m not getting any responses (although other queries that came after mine are being answered):
My portfolio thumbnails are not working.
- I am building the site on a local server before uploading to a hosted site.
- I have looked at the other discussions on the forum, and was not able to change the permission of the cache folder (possible due to the site being on a local server?).
- I have updated the Timthumb script as well using the Vulnerability Scanner plugin.
- I tried using the portfolio_item_thumb custom field, but this also does not solve the problem
- The image shows up perfectly in the lightbox when I click on the broken thumbnail.
Please advise – and note that I am a beginner with HTML /CSS knowledge but no PHP skills.
Thanks in advance!
I just checked and it looks like Chris has already replied to your question. We answer all questions, so be patient, we’ll get to it, the order in which questions are posted doesn’t necessarily mean they’ll be answered in that same order, some questions need more research.
I have been purchasing a lot of themes and let me just share my experience with the U-Design Theme as a client.
When you purchase the U-Design you don’t just purchase one of the most flexible and documented theme you can have for just 50$.
You receive an outstanding support that you can never experience anywhere else. The level of support is a gold mine. I bought this theme one year ago and each time I have any development issue,question, I instantly get the solution with eye catching images, professionalism, pedagogy and patience, any day of the week and H24 !
I’ve been a novice at the beginning and I learned almost everything about web development and WordPress with these guys really!
I just want to thank them and can’t stop recommending to buy this theme…
Thank you HitchB for the great feedback, makes me very happy to hear that your experience with the theme and support has been so positive and that you were able to learn so much as a result.
U-Design was the first theme I have implemented using Wordpress for a site. It is very easy to use, full of features and very very flexible. For a first time Wordpress publisher it could not have been an easier process. The support bye the dreamthemedesign guys andon and ChrisB is superb I can see using this theme many times in the future.
Thanks for the feedback ldhweb, glad you like the theme!!
Hello, quick question concerning the theme. What type of page template should the home page be set as? I tried default template, but it is pulling the sidebar widget for pages and seems to be overriding at least two of the widgetized areas.
Never mind, my fault. I neglected to truly read the documentation. I’m used to static home pages and failed to see that you need the most recent posts setting to have a widgetized homepage.
Glad you had it sorted out.
P.S. For future reference, please post any support related questions to the theme’s support forum. You can subscribe to the Support Forum HERE
My hosting company told me today that there is a spam mailer under
Is this a normal php you guys use or do you reckon this is a spam.
it looks like you haven’t updated you theme in a long time, the theme has an update notification system built in, you were supposed to act on it when it let you know that there was a new update. It is important to stay on top of things with theme update, not all but some updates are security updates. Please email me and I’ll send you further information on how to update your theme. You can send me an email through my Profile page
I updated my U-Design and I can no longer collapse or open the menu boxes in the admin settings and really need to update some things.
does this theme support rtl?
not out of the box
what does it mean ? does it support rtl ?
it means you have to do it yourself. I have seen some implementations but those people did it themselves, the theme doesn’t come with it by default.
How do I insert a high resolution image into the header? I have a retina display and I want the image to be a high resolution image, but when I insert it the the image is not scaled to the dimensions I specify.
I can’t get into the Forum because I’m getting the error “Invalid Envato Username”. Can you please assist? I wrote you private email through your Themeforest Profile with my Purchase code. Thanks.
I believe we resolved this over email.
Is this a responsive theme or will it render well on a tablet or smartphone?
Thank you for your interest in the theme!
The theme works and looks great in all popular mobiles. Just give it a try.
I’m looking into making the theme “responsive” but for the moment I don’t have any firm future date to give you. Alternatively, there are services like http://www.dudamobile.com/ and plugins like WPTouch that will give you a mobile version of any WordPress theme/site, so if that was of your concern there’s always a way around it.
hi my friend i really love your U-Design WordPress Theme
are there html/css version ineed it SOO MUCH if there any way to give it to me please send me any way to communicate
thanks for your interest, but “U-Design” is ONLY offered as a WordPress theme.
I have a request for a function to the Theme.
I would like an option to “add other sites” when I list the latest posts on my blog. I.e. a function that add posts from one or more sites together with the posts from my site.
Let’s say I run five sites, with one site being the “parent”. The other sites have been created to “support” the main site, but are focusing on specific solutions/problems and function more as a resource site. But, sometimes the posts are interesting to “reuse” in the main site, so therefore I would like the option to choose which posts to add (category) and include them in my latest post overview. Whenever the visitor clicks on an external post, a new tab opens up and the visitor can read it without going “off site”.
Does this make sense?
Hi, will this theme work with a forum added to it? Also can parts of the site be set up for access by members only….maybe with an appropriate plugin? Thanks
both forum and membership would be implemented with third party plugins so some tweaking my be required on your part to get the look and feel the same with the theme.
Also, what are the main differences between this theme and your pure vision theme? Thanks.
you may email me and I’ll give you more info on this. You can send me an email through my Profile page.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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