For anyone with support related question(s), please post them to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE
I recently started working at a local business as their web developer. I took over for someone who is using your website. I hope that you may answer my question, though I don’t have the purchased icon next to my name. If you check our the website, I’m sure you can see this website was built years ago by someone who purchased your theme.
When I logged into wordpress, it said there were a ton of updates. I ran all the updates. However, now the front slider will not work. They are using the Cycle 3 option, with 4 slides. It is stuck on the first slide and there is a play and pause button, but those will not work either. Additionally, if I click the image, it links to a page within the website that it has no business linking to. Hmm. If you could please help out I would greatly appreciate it.
I see you recovered your ThemeForest account info!
I was able to recover the original designer’s themeforest information. This is mcarafa09 posting. I’ll copy-paste the question again.
I see you posted to the forum already
I currently have U-Design version 1.6.0 installed. I also just posted this question to your official support forum. I apologize, I did not see that before.
I checked and you’ve been taken care of in the forum already.
Thanks for your continued great work and support with this theme!
Thank you JennC for the feedback, this site looks amazing, great job!!
Also, thank you for sharing it.
Hi Im looking to purchase this theme and had a few questions before i clicked the buy button. Im fairly new to wordpress and get the impression this is the template thats going to allow me to fully customize my site without coding knowledge.
I would like to know … Is this template fully customizable?
If so what programs are needed ? I like to use illistrator and photoshop.
Im looking to create a news/magazine website with featured news headers etc…
The current wordpress theme im using doesnt even allow me to upload my .png logo.
Also to ad banners and other graphic content to this template… Does the theme already come with an advertisment rotator ?
Thank you for your time!
Hi Jonathan and thank you for your interest in the “U-Design” theme.
I’ve have seen many, many people that are new to WordPress manage great with the theme, and so is the feedback I get. If you would like to come up with very graphically rich site, create your own slider images, etc, you definitely need to know how to work with Photoshop or whatever image editing software you’re accustomed to. That’s one thing the theme cannot give you, you need to come up and provide the graphics, images and content. The theme is merely a tool which allows you to place those graphics and images with your content.
Also this being a WordPress theme requires you to have at least some basic knowledge of WordPress, I have set up a section in the theme’s support forum with various resources, like some great video tutorials on how to WordPress, so you’ll have access to those.
What do you mean by “fully customizable”? You can check out the Showcase to see what others have been able to achieve: http://dreamthemedesign.com/themes/u-design/showcase/
If you stick to the theme’s default features then you don’t need any coding but if you require some customizations done then you will need most likely to apply custom CSS/XHTML/JS, PHP, etc, it all depends on what you’re trying to achieve.
The theme offers the WP125 plugin for ads but you could certainly find and install additional ones, I’m sure there are many to choose from for WordPress.
Thank you for your reply and the time you have taken to do so.
I think i might have asked that question wrong
To upload new graphics to the theme, example background, headers etc… Do the graphics have to be uploaded to my ftp server or can i change them into the them directly?
I see, no you don’t need to use FTP, the theme will provide you with a way to upload and assign background images on per section basis. For example in the theme’s shop demo I did it entirely by using the theme’s defaults, so all the background images you see were uploaded through the theme’s admin backend: http://idesignmywebsite.com/u-design-shop/
I’ve been using this theme for about 10 months and LOVE IT! I seem to find some new function in it nearly every week! My question is, will there be any Parallax scrolling features added to it in newer versions? Or is there a Parallax plugin available for it?
glad you LOVE the theme
To your question, generally I try to implement frequently requested features, I’m not familiar with those Parallax scrolling features that you’re referring to and I’m not sure whether there’s a plugin available or not, you might want to check it out.
Also, don’t forget to join the theme’s own support forum, it’s packed with useful information to help you setup your theme. You can subscribe to the Support Forum HERE.
OK. I’ll keep playing with it. In the mean time, please take a look at some of the available Parallax themes on Themeforest. There are some nice ones, but I think Udesign would be the king of themes if it had Parallax scrolling… it has so much more to offer than the other themes I’ve tested. Thanks again.
I purchased the theme! It seems awesome. Ive uploaded it to wordpress. And as i started making modifications decided to save and check out what my site was starting to look like and … Nothing had changed i was still seeing the original U design theme. My background and logo werent changed and all my text was the same, as well as menus, I did save changes to every action i performed…
I was just wondering if there was any reason for this and how to i fix it please?
OH and btw after clicking send on this message ill also sign up to the support forum.
Have a great evening and thanks again for your replies.
since you signed up to the support forum let’s move this discussion there, please post your question there.
I want to express my heartfelt gratitude to the guys at U-Design. They continually go above and beyond – helping me with all kinds of things – some advanced and some that a complete noob should know. They always offer the same care and attention no matter how small a thing I ask. And they are so fast too. I’ve never experienced such professional, quick and quite frankly blinding customer service. I used to work in customer service and know how challenging it can be.
These guys rock – the template is amazing as it is, the service is what makes it so… well words cannot describe my gratitude… but what is beyond world class? Galaxy Class? Perhaps sounds a little too Star Trekkie? Well, why not? Let’s go with – These guys are galaxy class!
Thanks you Artikai for your feedback, glad you like the theme and support, we try really hard Appreciate your comment.
Hi! Udesign looks like a really interesting theme and I’m that close to buying a license. But, as I was playing around with the demo on a Windows 8 Asus tablet I noticed I cannot get the drop-down menus to stay open when touching them.
The menu will stay open for as long as I have the finger on it, but disappears as soon as I lift the finger off again to select a menu item.
I’m guessing this is due to how IE10 handles (fails to handle) hover on a touch-screen interface… But, do you have any plans to fix the menus up to be compatible with Win8/IE10/Metro/touch-screen?
Thanks marius1980, I wasn’t aware there was a problem with my theme’s menu, it’s all standard and properly applied CSS, HTML, JS, it’s based on the Superfish famous menu. I did a quick research and looks like Microsoft needs to fix this, many people are complaining to have that issue with many websites. I don’t have that particular Asus tablet to test it but next time I hit a store I’ll check it, here’s one discussion I found on this issue: http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/what-has-happened-to-internet-explorer-10-using/2f6131a5-3e89-4377-99a2-218019562db9
Thanks for the quick response! Yes, looks like an IE10/Touch-specific issue. Google Chrome on the same device handles the menus OK.
Did some more looking… Here’s a work-around that uses the aria-haspopup property, if you’re interested. http://msdn.microsoft.com/en-us/library/ie/jj583807(v=vs.85).aspx
Looks like MS have been ignoring this issue since late last year, and rather than fixing IE10 they’re pushing this solution.
Thanks for sharing your finding..
No problem! Just bought the theme… Looking good so far! Will have fun exploring the option and building my site.
Great, glad you like it, as you probably already know, if you have any issues or questions feel free to post to the theme’s support forum. You can subscribe to the Support Forum HERE
After installation I did not get any ‘Revolution Slider’ option. how can I change / build my front page slider ?
Thank you for choosing the “U-Design” theme!
Please post any support related questions to the theme’s support forum.
You can subscribe to the Support Forum HERE.
Good morning. I’m looking at purchasing your theme. Do you provide the dummy pages as part of the upload? Thanks
Good morning. If you mean demo site content, yes I do offer an XML import with instructions in the theme’s support forum.
I got few bugs using your theme.
Changing the language of Wordpress, (WPLANG), admin panel become no longer accessible.
Then when I install Gravity forms, it does not work. I tried using another theme and it works so it does not come from my server, but from your theme.
There are no issues with translations and the theme, there are hundreds if not thousands using the theme on multilingual sites, so there must be something you did wrong.
I am sorry but if the plugin GF works with others themes, and does not with yours. It has to come from your theme and not for something I did wrong. Too easy to say that !
Then, in the portfolio section, get the image is activated and I do not have any portfolio thumbnails.
Have a look !
Thanks for helping me instead of saying me I did things wrong.
Might come from my server and the file timthumb.php. Got errors messages as Failed to load resource: the server responded with a status of 400 (Bad Request) .
By continuing to post your support questions here you won’t get any support from me here, this area is for pre-sale questions only, I already told you where we provide support so please post there if you want to get help like everyone else!
Will your theme meet the new guidelines?
The theme already meets most of these requirements as it is, for the ones that need more tweaking I’ll implement with time. Those requirements will take effect for newly submitted themes within a few weeks, and for already exiting themes there will be a much longer period allowed to adopt. If you need more info here’s the original announcement thread on the ThemeForest support forum: http://themeforest.net/forums/thread/announcement-wordpress-theme-submission-requirements/102320?page=1
P.S. For future reference, please post any support related questions to the theme’s support forum. You can subscribe to the Support Forum HERE
Hi First, I am new to WP and dont know much about web dev. I’m thinking to buy this but have few questions. I need following features. Please suggest does your theme provide this features or plugins which can work to achieve this feature.
1) Responsive : Should work on mobile and tablets too 2) E Commerce : User can select plan, signup and pay directly 3) Video : I can add videos to my site 4) Forums : should have forums to ask question & answer 5) FB/Google Login : User can login with FB or Google ID 6) SEO and Other analytical tools 7) MultiLang support etc
waiting fro your reply….
thanks for the interest.
To your questions:
1 ) Yes
2 ) Yes, compatible with WooCommerce WordPress plugin
3 ) Yes, done natively through WordPress and the theme where applicable (ie. sliders)
4 ) There are many forum plugins that you could use, I cannot make any recommendations right now as it’s been a while for me to use one but many should work fine
5 ) This is more of a WordPress related question and not so much theme specific functionality. I would imagine there are WP plugin that will allow you to have that
6 ) Yes, some is offered through the theme, but for more extensive SEO tweaking you’ll need to use a WordPress plugins, there are some fantastic ones that I can recommend to you
7 ) Yes, for multilingual site you’ll need a third party plugin to facilitate the actual translations, however whatever is required by the theme to work with these plugins is covered. I can recommend you some translation plugins for WordPress as well.
Thanks, You made my decision easy
Hello I wanted to know if the Sample.XML data file included file from your theme thank you in advance
Hi, yes it is, actually it’s not in the theme but I have to posted in the support forum.
can we use theme on another wordpress blog?
if you would like to use the theme on another website or Blog then you would need to purchase another license, it’s one license per site.
I bought your theme, but don’t know how to establish a website like this theme, could you please advise, thank you.
sorry forgot to say this theme is for our B2B website, for showing our products. thanks.
plz i want to know if u offer any customization on your template ? i can sell ur template in my city, but i need u to tweak it according to my customer’s needs (logo, colors and layout changing) – plz let me know ASAP – thank you very much
Thanks for the interest.
I don’t do customizations, however if you need some help with that I have setup a section in the theme’s support forum called “Hire a Freelancer” where you could hire someone that knows my theme well to give you a hand with those customizations. Usually a few people show interest in that.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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