3396 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Thank you for your quick response and valuable information!

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post your question(s) to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
motorula Purchased

I think the questions everyone is thinking about are like, - is it easy to work with? - is it stabil? - how much freedom do i have in creating my own wishes? - i am a beginner, do i have to worry about getting things done all by myself?

I bought this theme after doing a small comparison between this and some other themes. - First it is really easy to work with, all features in one place and very easy to get a overview - Second i did not see any wrong things or bugs so far, it seems to run very smooth - as far as i saw you do have a lot of freedom creating your own brand site, colors, logo, header, footer, background even fonts are very easy to change. the skilled ones can even access the code… - i am a beginner…. i did 3 smaller wordpress sites (all with free themes btw) and it was always like not thaaat perfect or easy to work with…. had a lot of things to fix and stuff. And i have to say i always hated everything computer based but now i was forced to deal with…

This theme even gave me some very basic html skills and i improved my knowledge 1000% or something. Now from time to time i really understand all that stuff and start to like things… :)

I´m sure there are other very good themes out there but for me this one worked well. 50 Dollars is ok in my opinion, because it safed me some time (compared to my projects from the past) and theres a good support community where i found answers to my questions just by searching.

Thank you for this good working theme and keep up the good work.

internq7

motorula thank you so much for the honest review of the theme!! :)
Glad you like the theme and that it was able to help you learn and improve your HTML stills.. ;)

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Russian Federation
mishka48 Purchased

Hi Internq7,
I just want to congratulate you with the coming New Year, and to wish you and your family luck and success.
Thank you for the patience with which you helped me to create my first website.
I want to emphasize that the support was provided during one hour directly by email, and I get answers within a few minutes after I sent my questions.
This theme and support are really the best on Themeforest.
Excuse my poor English

Very Kind Regards

internq7

Hi mishka48,

Thank you for the wishes! I would like to wish you and your family a very successful 2013 as well!! :)

All the best!

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
tfarzalo Purchased

I am having problems getting the blog page to work. What is even odder is that when I choose the “blog” template for the blog page the Homepage Column 1-4 widget areas show up on it… I cannot seem to get the posts to show up on blog page either… I did choose the page from the settings as well…

link: www.thunderlightmedia.com

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

hello, can you tell me if your theme is responsive or not ? thank u.

internq7

Hi, no, it’s not.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Rafael72 Purchased

Hi, internq7

I left a message (BLOG POST AND HOME DUPLICATE) on the forum a few hours ago, but I have not received a response.

I await a solution.

Thank you.

internq7

Hi Rafael72,

I had answered to your question hours before you even posted here, you should have checked my reply before posting: http://dreamthemedesign.com/u-design-support/discussion/comment/42938#Comment_42938
Maybe you should enable email notifications so that you receive an email letting you know when someone responds to your question in the forum.

Anyhow, our response time is under 6hrs, in you case it was under 2hrs, we don’t provide live-chat support.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kris10hu1 Purchased

Hello,

I can not upload this theme to wp please help,

Thanks,

internq7

Hi,

please have a look at the info here: http://themeforest.net/item/udesign-wordpress-theme/253220/faqs

If you still have issues email me directly and I’ll give you a hand sort this out.
You can send me an email through my Profile page.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

2 Questions:

1. I would like to have a text link that opens up a shadow box youtube video.

2. What is recommended for creating forms on pages other then the Contact Us Page.

I would use the support forum but my customer purchased directly.

internq7

Hi,

I don’t do support in this area, just pre-sale questions. So, I would ask you to have your client register with the support forum, they should be able to do that HERE. Then you can post there on their behalf.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

There are on vacation until the end of next week. I was hoping to resolve this issue before then, but I understand your need to validate ownership.

internq7

Please email me. You can send me an email through my Profile page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Pre-sale questions please: Can I upload my own fonts? Can I play music? What about individual music on each portfolio page? (I don’t want the same music to play on my baby section as my men’s section of photos). Can I change the colors/fonts/backgrounds in each section? Is there an easy photo sort and drag feature within the portfolios? Can I bulk upload photos? Right click protect? Can I have a full-screen slideshow on my opening page (no margins). Also, in the portfolio pages, is it possible to open the photos full-screen with a slider or arrows? (right now they open up fairly small). Thanks!

internq7

Hi,

this theme offers over 500 fonts to choose from, but no, you can’t upload your own fonts through the theme’s options page. You could do it of course with custom code. The background images and colors the theme offers are on per section basis and not on per page basis. You can’t have bulk photo upload for the general Portfolio, only for Gallery mode and also no full screen slideshow. For the right-click protect which doesn’t really give you much protection, if someone wants to get your images they still can all they need to do is disable JavaScript and they will have right-click again, so this type of right-click “protection” you can get with third party plugins. Please review the theme’s demo site, everything that the theme can do has been demonstrated there.

Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hi internq7

This looks like a great theme! Congrats on over 20K!

Pre-purchase question.

Is it easy to use a different slider than the ones you provide with this theme and also maintain the homepage feature layout options?

Thank you

Mike

internq7

Hi Mike,

good question. Yes, it’s easy, there are many users of the theme that use third party sliders, most come as plugins and offer shortcode to insert an instance of the slider, which makes it easy to do with “U-Design” given it’s home page is widgetized. If you end up buying the theme and need more info just let me know then and I’ll give you further instructions.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Segus1992 Purchased

Hey,

Bought the theme recently and I am thus far very happy with it. I encountered an issue, however, that I don’t really know how to fix; when I search for something, that word is highlighted in a color that makes the word itself unreadable. Not a major issue, I’m just wondering what I have to do to fix it.

Great theme otherwise!

internq7

Hi Segus1992,

I can certainly help you with that, but I’ll ask you to post any support related questions to the theme’s support forum. This area here for pre-sale questions only.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a tutorial on how to install this theme on wordpress after I purchase this? Please reply thank you!

internq7

Hi,

install of WordPress themes is very straight forward, you should be able to install it following the theme’s documentation and if you do have any issues you can contact me and also review the information here: http://themeforest.net/item/udesign-wordpress-theme/253220/faqs

Regards

iSaganiCPA

Okay, I’m going to buy now :) thanks!

iSaganiCPA

I purchased WordPress Pro Bundle but I cannot see the Install Theme button the Appearance, how can I install this theme now?

internq7

What is this “WordPress Pro Bundle”, I’ve never heard of it. Please be advised that the support we provide here is ONLY limited to the “U-Design” theme. I don’t see that you have purchased “U-Design” yet.

Once you purchase the theme please post any support related questions to the theme’s support forum. You can subscribe to the Support Forum HERE

Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
gd0g Purchased

Has your attitude towards making this theme as responsive changed YET? Its only a matter of time…......

internq7

Yes, I’m looking into making the theme “responsive” but for the moment I don’t have any firm future date to give you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
foz333 Purchased

Hi, firstly thanks for the great theme, I’m just setting up and populating site now. I have noticed that when i add a portfolio and pull in all images the first image in the portfolio always shows a lot smaller than the others. Hopefully just something quick that i am missing. http://www.fawcett.co.nf/sketchup/ If you try one of the galleries there you should see what i mean.

Thanks in advance

internq7

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years

Pre-purchase questions

1] Is it possible to replace the slider in the home page with a single static image?

2] Do I have an option to disable the social icons and telephone number on the top?

3] When modifying background colors where the navigation menu is placed, is there an option to match the background color of the main menu to the sub-menu?

Thank you.

Anna

internq7

Hi Anna,

thank you for your interest in the “U-Design” theme.

1] Yes, you can, for that I would recommend you “Cycle 1” slider, because when you just provide one slide/image then it stays still like a static image.
2] Yes
3] Actually the main menu doesn’t have any specific background, it’s part of the top area of the theme, so you can always assign any background you’d like to the top area and thus give the top menu a background or give it a “boxed” look, it’s flexible that way.

Regards

amlozyk

Thanks for your support internq7.

Just one more thing about the top menu. I have studied this theme very carefully, read some comments and view the showcase. I noticed that some were able to have menu items right across 960 px (width of the theme) and under the logo. Will this happen if I keep adding menu items, or I have to do something to CSS? I know my client may ask me for that option.

Secondly, in one of the comments you mentioned UberMenu. What is your opinion ie will it work with your theme. I am just paranoid if wordpress updates let say to 3.6 and there may be a conflict between all three (theme, wp, and the plugin).

Thanks again.

Anna :)

internq7

well if you only have few items then they won’t span the full width but you could easily increase the spacing b/n items with custom CSS, the theme gives you the option to align the menu left or right.

Regarding the UberMenu, I have received a lot of positive feed back from multiple users that it works, you could even see it in some of the Showcase examples implemented. UberMenu is a big project and it will not be abandoned any time soon I would think. :)

Regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello! I bought and am using your theme, but images for the backgrounds just dont seem to show up!? Can you help? I have checked all of the back and it is all there, the images are uploaded, but not too sure what to do? myhealthandbody.co.uk Rick

internq7

Hi Rick,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

Is the theme compatible with iPhone & iPad? Can I build a web site entirely in french, without programming?

Thanks!

internq7

Hi,

depends what you mean by compatible. Why don’ you test the demo site in iPad or iPhone and you’ll see if you like how it works: http://idesignmywebsite.com/u-design/

For the French, yes, there are many people building sites in various languages with this theme.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

is there any importable content?

internq7

yes, I have provided XML import file with instructions in the support forum, it’s on of the “sticky” threads on there.

Regards

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