3388 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does it support retina resolutions?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mundi75 Purchased

Bought it and love it :) one of the best theme I have bought. Just think I´m blind how do I enable the social links in the header?

Regards Mundi

internq7

Hi mundi75,

Thank you for choosing the “U-Design” theme! Happy to hear that you love the theme!! :)

Please post any support related questions to the theme’s support forum. I have a thread designated to the Social Media icons setup, it’s one of the “sticky” posts there you won’t miss it, and you can’t find it just post your question there and we’ll help you out.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars

good idea! very nice :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mobiledj Purchased

im unable able to edit the widget area. can you help?

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Portugal

Hi

It seems that your theme is quite popular. Nice work. Nowadays it is mandatory for a theme to be responsive. Is your theme responsive? We cant buy if it is not responsive. Please reply. Thanks

internq7

yeah, it might be now for new themes, but not when I released the theme initially back in June 2011… ;)
It’s a lot easier to create a new theme responsive as opposed to one that’s already being used on 26,000+ installations, so that needs to be handled with care.

The theme works and looks great in all popular mobiles.
I’m looking into making the theme “responsive” soon but for the moment I don’t have any firm future date to give you. Alternatively, there are services like http://www.dudamobile.com/ and plugins like WPTouch that will give you a mobile version of any WordPress theme/site, so if that was of your concern there’s always a way around it.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Anisa Purchased

I have spent hours searching online reviews, wasting money, feeling disappointed, confusion and frustration. It ended here because the U Design WordPress theme is Utterly Awesome U Design has active and friendly support over on the UDesign forum and it is creatively, fresh and solidly built! Super Super Super

internq7

Thanks Anisa for the kind words and feedback, much appreciated. Happy you like the theme and support services we provide. :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good Morning Internq7, I use this theme since 1 year, I have new version . Now I would use the sortable Portfolio, but I not understand her use. I have one page “portfolio”, and three categories, but I dont see in my page for example: Categories: Show All Art Close-ups Commercial Nature

How should I do?

Thanks very much… Fabio

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Turkey

I want to buy this theme but I need to know something before buying the theme :

Is there an option for : widget area + slider + widget area

I need a homepage that I can place a left menu + a slider + a right menu ??

internq7

Hi,

thanks for the interest, please email me and I’ll send you a Widget map of the home page so you can visually understand how the home page set up. You can send me an email through my Profile page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

One pre – purchased question. Do I get the images from the demo with the demo content import and can I use them for my commercial project. I didn’t find any info about that.

Thank you!

internq7

Hi Rick4,

I do provide an XML import of the demo site but without the images because of copyright restrictions, but I can give you the websites where I got them from if you want to get those images or similar ones from there yourself. It’s much cheaper to purchase images for single site license use than extended license.

Regards

Default-user

Hi,

I asked another author and he say the opposite : GoodLayers AUTHOR 54 minutes ago Hi, Well, yes, it’s kind like being uploaded from our host to your host. But the purpose of that is just for customer to easily config the site(because there can work on something like demo site) But when you’re launching your site, you must change those image first or buy a license for those image. Well, this is not actually a distribution. If I include all images in theme package, that’s a distribution. But this seems like you click ‘save image as…’ from demo site… Hope this makes clear

Obviously it is legal, so Is there any chance to get the images with the demo import? I will buy the licenses for sure. It si simply more convenient ti get them with the theme. It’s kind of strange that the authors are not aware what can annd cannot be done :)

Regards: Rich

internq7

what other authors do is their business, I try to stay legal and do not distribute those images, so no, I do not provide the demo images. The actual image HTML is still in the content so you can still see where the images are located, you just need to replace the bogus image link with a valid one, which is not a big deal it takes 2 seconds to upload an image.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

tried to purchase and the purchase link didn’t work

internq7

try again, must be a temporary glitch with the ThemeForest website, not sure. If you continue to have issues with this you may contact ThemeForest support staff as they handle issues related to this website: http://support.envato.com/index.php?/Tickets/Submit or twitter (much faster): https://twitter.com/envato_support

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’ve used the theme for a client in the past and I liked it. I just have a question before I buy it now. Is it possible to to use the “homepage before content” on multiple pages besides just the home page. I wasnt sure if it’s something fairly easy to modify if I buy. Thanks

internq7

Hi,

it is not that difficult to achieve it, just email me with your request after you purchase the theme and I’ll give you further instructions.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fashcam Purchased

Hello Anton,

I’ve written to you in the forum and gotten no response. I had bought U Design some time ago and i’ve now returned to it because of some of the upgrades. I’m having challenge uploading my logo and the background images?? The settings are as you’ve prescribed in the forum – re files and folders – so no problem at the host. Still my logo and background images are not showing up. This is a problem. I’m able to upload post images no problem. Thanks!

internq7

Hi fashcam,

If you just posted your question in the forum within a few hours, someone will get to you, we have response time under 6hrs… :)
We don’t use this area here for support, only pre-sale questions, so please be patient and someone will get to you in the forum.

Regards
BTW, I can’t fine any new posts by you in the forum, not sure where you posted it. If you don’t get an answer for whatever reason within 6hrs, email me or post again in the forum. You can send me an email through my Profile page

Default-user
fashcam Purchased

It was more than 6 hours ago. I’ve sifted through the forum and there’s no info on my problem. Simply put, I cannot upload my logo, nor background images. A few people in the for seemed to have experienced the same issue.

Default-user
fashcam Purchased

The challenge I’m having is posted in the forum. Look for fashcam. Thanks!

internq7

nope, I don’t see it, which forum are you posting to? The “U-Design” Support Forum is located HERE

Default-user
fashcam Purchased

LOL – just checked…it’s there. make sure you’re spelling my user name correctly – fashcam. Here are the messages i’ve posted there…

Hi Anton.

Great theme, bought it some time ago – now back to it as you’ve added some features I’ve been hunting for. Trying to upload my logo as well as some background images now. Nothing is working?? I can change the custom colours ok. Even your logo seems to be too far up the page – fashcam.com.

Also is it possible to have embedded videos show up as Featured Images on Blog pages and on the Home page as recent posts?

Finally, I’d like to adjust the spacing between the post heading and the excerpt in the recents on the home page – where do I do that?

Cheers! March 17 Comment

...

Also Anton,

I’m looking to adjust some of the CSS. Please let me know where would be best. Thanks!! March 17

....

Anton,

I’ve now checked the permission at the host ”...it works if you have all folder set as “755” and individual files as “644”... ” Everything is set as you’ve prescribed. Still I cannot upload my logo and background images – could you please advise.

Also re my CSS question – need to know which CSS file it’ll be safe to make the changes on. Unsure which is the child theme.

fashcam.com – Thanks! March 18

internq7

Please email me, You can send me an email through my Profile page

internq7

FOLLOW UP: it turned out fashcam had wrongfully posted their question under their Profile in the forum and that’s not where questions are posted, so that explained why no one ever got to it. All good now!! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

What a wonderful theme. It’s brilliant and easy to use as is the documentation. I hope I can do it justice. I am a newbie to all of this and learning as I go. Your theme is the easiest I’ve tried so far. Thank you Leslie

internq7

Thank you Leslie for your feedback, glad you like the theme and you found it easy to use… :)

cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
comawhite Purchased

Hi,

I would like to have a full width page on all other pages(e.g. About Us, Contact Us,etc…) same as the Homepage.

I want to use the Revolution Slider (full width) on each page.

How do I go about that ?>

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

Default-user
comawhite Purchased

Posted on your support forum under this subject:- Revolution Slider (fullwidth-same as homepage On all pages)

internq7

Thank you

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

Is it possible to get a Full Screen clean slider like http://www.beatfacehoney.com/index.php and any kind of background imagery under some paged text like http://www.beatfacehoney.com/portfolio.php PLZ?! ha (sorry don’t know if or how long forum would take to answer) LUV the Theme! if not, where could I find the code for http://dreamthemedesign.com/themes/u-design/ THNKS!

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

(and I logged in and searched forum and couldn’t find either answer)

internq7

please stick to the forum for support, we use this area only for pre-sale questions.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I am trying to use Google Web Fonts, which support the symbols of the language I use, it’s UTF-8 supported, the font support all the symbols nicely in http://www.google.com/webfonts

Let take those fonts for example:

Englebert, Titillium Web, Cuprum and many more.

And try to preview this text:

http://oi45.tinypic.com/23w4tba.jpg

All the symbols are displayed nicely, but when I select those exact fonts in the theme options – I don’t see those symbols displayed correctly, they are replace with default/ugly symbols from default font.

What is the problem?

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • France
  • Has been a member for 4-5 years

Hi, are you able to inform me about Web Content Accessibility Guidelines (WACG) and this theme, please? I need to make a wp site fully compatible for the disable according to WCAG 2.0 Thank you

internq7

Please email me to discuss. You can send me an email through my Profile page

Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

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