3512 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Love your theme,

Can I achieve this based on your theme?

Click the image in http://i.imgur.com/FAVzrXv.png, go to http://i.imgur.com/scfsMsO.png. Click the Model number, go to http://i.imgur.com/zmDQnKG.png. And also http://i.imgur.com/XWYrPC5.png, http://i.imgur.com/AFQcnuH.png.

Please advise if it’s available and how.

Best regards

internq7

Hi Shawn,

glad you love the theme! :)

If you’d like, please email me so we could discuss this in more detail as it might take longer than just one reply. Feel free to email me through my Profile page.

Thanks

Default-user

thanks. just sent. Please check your mailbox.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

I was just checking your theme option screenshot – is there any way to white labeling those options? (not having the Udesign label)

thanks.

internq7

Hi,

I have instructions in the support forum about “white” labeling the theme, it’s done manually, just need to change the string in a couple of places.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gedeth Purchased

Help! I can’t subscribe to the support forum.

I can’t find the Item Purchase Code. There is not License Certificate link in my downloads section, the screenshot is different from what I get.

internq7

Hi,

yes, it’s the “License Certificate & Purchase Code” option you need to select to obtain the purchase code which you need to register in the forum. If you continue to have hard time with this email me and I’ll set up your account. You can send me an email through my Profile page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Indonesia

Hi internq7, I’ve seen on the showcase of website that using u design. One of them is suitable with our concept. But after i checked it in google chorome, it turned out that that website isn’t responsive. Here’s the website www.lynseydyer.com If I want to use u-design theme like that, will it be responsive or not? Thank

internq7

Hi,

thanks for your interest.

The responsive feature is optional and not everyone is choosing to have it on their website, it very well might be the case with the website you’re referring to that they chose not to go the responsive way, that doesn’t however stop you from doing it, BUT you’ll have to go with one of the other sliders that the theme offers that supports responsive, for example Revolution slider.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does your U-Design WordPress come with a slider that I can add youtube videos, and I can set the first video on the slider to autoplay when the homepage loads? Also, does this theme look like the demo once I install it, then I just need to build the rest out the way I want?

internq7

Hi,

you could use the Revolution slider which the theme offers. It does offer YouTube support and you could have it to auto play upon loading.

When you install the theme it doesn’t look like the demo, you start with a clean slate and you need to add you own content to WordPress. If you want some of the demo content I offer an XML import in the support forum.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hi internq7, I want to have 3 column website. How to set sidebar left AND right for all pages/posts/products? (I’m using woocommerce plugin). Thanks.

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I Think I have found the holy Grail. However I Must Ask The Question Before i press that Purchase Button. Is This Theme Fully Compatible With The latest Versions of Buddy Press & WooCommerce? I Have A Radio Station Called Social Info Radi Dot Com. Please Let me Know if I Can Use This Plugin To Design A Site WHich looks Almost Like My Current Theme, but With The Buddy Press And Woocommerce Features? I really Hope I Have Found The Theme Which Answers All My Questions here as i have been searching High And Low

internq7

Hi coachdarren,

thanks for your interest in my theme.

Yes the theme is compatible with the latest WooCommerce and BuddyPress. You could certainly use the theme to design a site with similar look maybe not 100% exactly but you should be able to get it pretty close.

Regards

  • Malaysia
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I just want to ask if I want to update the themes version, what should I need to backup plus will my settings will become default?

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,I am about to purchase this theme, I wonder it this theme supports any page builder plug-in.

internq7

Hi,

not sure, I haven’t tested any, but you don’t really need it, the theme is easy enough to use as it is.

Regards

  • Has been a member for 0-1 years

Hi! When I press “purchase” and then press “Buy with Prepaid Credit” i can only choose such sums as 40, 50, 60. But the cost of this theme is 55$. So how can I deposit 55$?

internq7

Hi,

You most likely need to deposit over the amount to be able to have enough for one purchase, I’m not actually sure how that works, please refer to ThemeForest staff for help on that:
- https://twitter.com/envato_support
- http://support.envato.com/index.php?/Tickets/Submit
They should be able to help you out :)

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, before buying I wanted to know if is RTL ready, since you say is fully compatible with WPML.

Tkx in advance.

Renan

internq7

Hi,

WPML supports RTL feature assuming the theme offers it. No, the theme doesn’t support RTL, although I’ve seen some implementations but those were done manually I guess.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I just bought your theme. Looks good thanks, however i just realised it does not come with instructions on how to setup buddypress/bbpress ive searched all over the documentation, but it does not seem to have that instructions anywhere….

internq7

Please post your question about BuddyPress in the support forum and we’ll give you further instructions here, thanks :)

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
DoNock Purchased

Dear internq7, i bought theme i wish to say that i’m happy. But i met 2 issues

1. i cant understand how does work slider - i install photos but it cut half of foto (( and just 1 type of slider work , i cant create same positive as u have in demo here ( i spent 2 days damn hard (()

2. LOGO! i don’t have designer and i don’t have logo, but i cant launch site without company name. I want just put my company name and it should shown as logo just WORD . but as i can see theme don’t have such possibilities ? My previous theme in themeforest allow to do that for 1 minut..

Could you assist?

Default-user
DoNock Purchased

i saw you have forum but to join it i should somehow “apply” it is too long, could you answer here?

internq7

Hi,

Sorry, the forum is for everybody we don’t make exceptions. If you have any questions please post them there, if you have trouble registering in the forum let me know. You can send me an email through my Profile page.

Regards

Default-user
DoNock Purchased

i followed your rule, but nothing gonna change. No official response. So why did you ask to register on forum then?

http://dreamthemedesign.com/u-design-support/discussion/comment/74124
internq7

what do you mean “no official response..”??? You got a response on October 18th by Jon (one of our staff) the same day you posted most likely within a few hours!!!

Default-user
DoNock Purchased

by official support i mean someone who support theme. Yes he got the answer , very friendly i’d like him. But the answer is absolutely not relevant to my question.

If you could not help, it is better say, sorry but i dont know how to help you.. And i stop ask – simple

My question is: How could i replace Logo with Company Name “word” not picture.

Default-user
DoNock Purchased

i get the answer that is not possible to do this simple action.. :**(( nice

Default-user
DoNock Purchased

I tryid to create simple logo in photoshop online.. it does not work.. okey i will hire freelancer later, but for now i need to go to live with site how to remove “uDesign” logo? for now i have 2 options 1. upload own image (it is hell) 2. remove my image but when i removed my img site show by default uDesign img.

I cant ask on forum you delete all my topics for unknown reason. Could you help here?

internq7

Hi,

Just email me and specify the text you would like to use for your logo and I’ll try to set it up for you. You can send me an email through my Profile page.

Regards

Default-user
DoNock Purchased

message has been sent

Default-user
DoNock Purchased

and thank you for trying help me

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
echenhz Purchased

“Stay-On-Top” hot to set? i have choose “Fix the main navigation bar to stay on top of the page once header has been scrolled past.” but it is nothing. please help me. thank you very much

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, How can I increase more space on page, i need a google ad 728×90. If i reduce the side bar space in game get more space on content side. Thanks

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Do you have a xml export file for the demo? Like all posts, pages, slides, settings, etc?? Trying to get familiar with the theme. I have the latest version theme

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi,

I’ve a problem with Woocommerce Version 2.0.17 In admin section Woocommerce I can’t see the page add product and add category. Why?

Do u have a solution about this problem ? It’s important. Thanks for your support.

Luca

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

internq7

actually, now that I think about it, the version 2.0.17 was just released: http://wordpress.org/plugins/woocommerce/changelog/

for any issues with the actual WooCommerce plugin please refer to the WooCommerce support, we only support the integration part with the theme and not the actual WooCommerce. :)

I just double checked on my installation and I don’t have any issues with the category and add product options.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I’m thinking of buying this theme but would like to know beforehand, is the slider re sizable, I don’t mean responsive but re sizable in length and width ?

Thank you

internq7

Hi,

thanks for the interest.

Yes, the revolution slider is fully re-sizable, you can set your own width and height :)

Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items
by
by
by
by
by
by