3391 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

I need help with figuring out how to add the social icons. I see the widget area but how do you get the icons in there??

internq7

Hi,

Thank you for choosing the “U-Design” theme!

The answer to your question is here: http://dreamthemedesign.com/u-design-support/discussion/45/social-icons-in-top-area-social-media-widget-area

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Has been a member for 0-1 years

Hi,

is there an extended license or something like that? Thx, berndbott

internq7

Hi,

please email me to discuss further. You can send me an email through my Profile page.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

The revolution sldier plugin won’t install- says invalid header. Any help?

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I purchased your theme a long time ago via a different profile…it is currently version 1.4.2….up until 2 days ago the site was fine….now it is showing this error message

Warning: require_once(/home/trattori/public_html/wp-includes/theme-compat/rss.php) [function.require-once]: failed to open stream: No such file or directory in /home/trattori/public_html/wp-includes/theme.php on line 1115

Fatal error: require_once() [function.require]: Failed opening required ’/home/trattori/public_html/wp-includes/theme-compat/rss.php’ (include_path=’.:/usr/lib/php’) in /home/trattori/public_html/wp-includes/theme.php on line 1115

The site in question is www.trattorianorton.com.au

I have spoken with the host and it only seems to be happening on certain servers….i have made other sites with your theme and they are all fine….yet the ones that are one certain server are giving this error message and not showing any content only the framework….any ideas would be greatly appreciated …..

internq7

Hi,

version 1.4.2 is really outdated, it was released back in Dec. 2011. There has been a big security update in version 1.7.0. so you definitely need to update your theme. The most current version is 2.1.0.

I would suggest first to update the theme to the latest version and if you still have this issue then post to the support forum. For future reference please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

Default-user

could you please provide me with access to the theme update…i have forgotten my last passwords etc to the old account that i used to purchase the theme….any chance?

internq7

For all account related issues, please turn to ThemeForest staff, they should be able to help you recover your account, you can submit a support ticket here: http://support.envato.com/index.php?/Tickets/Submit

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Have asked this on the support forum but I’m not really finding a solution so far.

My site: viateddington.co.uk

Is there any way I can make my custom background image(s) either resize correctly or not appear for iPad? As when viewing in Landscape mode on iPad it’s not resizing and it looks awful.

I need a solution where it’ll either resize or the images are just removed completely when viewing on iPad.

Cheers

internq7

please stick to the support forum, I just reviewed the thread there and responded. This area here is not for support and no one will assist you here, so please keep your responses and questions to the forum.

Thanks

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have a presale question.

I wanted to know if the social icons we can see on top right corner of the homepage are easily inserted by a widget that already exists or if I need to find the little icon image in the psd file and then build it by myself using a text widget and html?

Kind regards

Chrys

internq7

Hi Chrys,

thanks for the interest in the “U-Design” theme.

Actually, the way I’ve setup these icons is for maximum freedom and flexibility. The actual images of the social icons come with the theme and I’ve provided the HTML code for people to simply insert into a “Text” widget. There is a Widget area in that top right corner of the theme. Also, I have provided the PSD with the icon design in case you feel like modifying them. Also you can modify the HTML code any way you see fit.

Regards

  • Bangladesh
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have some queries. 1. How can I set febicon? 2. Is any option to fecilitate visitors to download documents/files.? (like: CM Download Manager : http://wordpress.org/plugins/cm-download-manager)

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

Hi,

Great theme! can you provide the sample/dummy data? I don’t see it included in the package I downloaded.

internq7

yes, that’s it, you’ll have to register with the forum to be able to download attachments. You can subscribe to the Support Forum HERE.

Cheers,
Andon

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
nickcfu Purchased

Hi, I have create my website local with Xampp. Now I have transfer all the files & database… and now… ALL the setting regarding the theme has gone !!! Why ??

Default-user
nickcfu Purchased

I found that using the “WP Migrate DB” will transfer all the settings.

internq7

Perfect, thanks. Yeah, there are many backup plugins that will do the trick. I have a thread in the forum talking about various of ways to migrate/clone a WP site, this one here: http://dreamthemedesign.com/u-design-support/discussion/347/migrating-your-wordpress-site-along-with-u-design

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

I’m finding this theme very slow. I run a VPS server and my other themes launch fine. I deactivated/activated plugins 1 by 1 and found the issue was with Revolution Slider. Homepage takes 15+ sec to load for 5 slides (still using dummy data w/ no images). I notice the demo theme works fine on your server. Any ideas?

internq7

Hi,

my demo is also on VPS and is lightning fast: http://dreamthemedesign.com/themes/u-design/

If you want us to look into this further, please re-post your question to the forum, this area here is not for support. You can subscribe to the Support Forum HERE.

Regards

  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States

Hi there, your theme is great but is it possible to be on HTML4. Your Doctype is confusing me when I close the ThemeForest head bar.

Thanks

internq7

Hi,

the theme’s “Doctype” actually is “XHTML 1.0 Transitional”.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
fision Purchased

Hello, where do I find .xml file or something similar so I can import demo theme/setup like seen here on envato. Thank you

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

You’ll find the XML file in the forum as well, it’s listed as one of the sticky posts there.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Do you have an admin demo with login or screenshots of how the theme customization options?

thanks

internq7

Hi,

no demo, but there is a screenshot under “Screenshots”: http://0.s3.envato.com/files/54607476/Screenshots/02_OptionsPage.jpg

This screenshot is a bit outdated, doesn’t show the latest version of the theme, but you’ll get an idea. There have been more features added since.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi, great theme. One question: it is possible to make boxed the layout? thank you

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Yes, it is possible. Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I bought your theme today and I really like it. But I have a question. In the live preview; below the slider, you’ve got 4 home page columns. I can find them in the Widget area in Wordpress. But how can I manage the same look as you have at the demo/preview? I would like the same design: Title, picture in the icon, some describing words -> links to a product-category page.

Could you please help me?

Many thanks!

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
dunn123 Purchased

Hi I have had your theme for a while. Posted a support question for the first time. Answered really quickly and the answer sorted my question in seconds.

Excellent theme, excellent support!!!

internq7

Glad we were able to assist you dunn123, thanks for the feedback! :)

Please do not hesitate to post again should you require any additional assistance in the future.

Regards,
Andon

  • Has been a member for 0-1 years

Hi,

Im interested in buying this theme, it looks really great. However, before purchasing it I have a question. I’m going to make my site multilingual and I want to make sure that everything what is text I can change into another language when users will change the language. I already had with some other themes that text in the content can be changed but in the header or slider it’s not possible. So is this theme suitaqble for multilingual sites and does it comes with this kind of plugin? Thanks.

internq7

Hi,

thanks for your interest.

Yes, the theme is fully multilingual and translation-ready. Already comes with a few language translations you can see the list in the theme’s Description page. As for the sliders, the most popular slider “Revolution” slider that comes with the theme can be setup to be toggled with the language, some of the other sliders will have some limitations, so I would recommend you go with the revolution slider if you decide to get the theme.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
toby19 Purchased

Hi

I love the theme but I was wondering if on the homepage slider its possible to have the video take up the full expanse of the slider wrapper?

Thanks

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

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