3526 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have tried to register on your support forum and I am getting an error message station it does not recognise my envato username, even though i have copied and pasted the actual username of coachdarren on your support site. I simply need a couple of questions asked. Can you please answer my question here or failing that please email me at deecos002@hotmail.com

internq7

Thanks for letting me know, I’ll email you in a minute with your forum credentials.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m really interested in your theme. I’m looking specifically for a responsive 3 column (left and right sidebar, content center) wordpress blog theme that will allow me to have the content shown first on phone editions with the sidebars afterwards. Before I purchase, is this something your theme can do? Thanks so much!

internq7

Hi SomeOddGirl,

this is a single sidebar theme, you can have the sidebar either left or right positioned and the content will always be served first (before the sidebar) for better SEO regardless of the position of the sidebar. I might add two sidebars in a future release but for now there hasn’t been much demand for it.

Regards

Default-user

Thanks so much for answering!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear ,I am going to buy this theme and my first time to use WooCommerce, Is this theme http://idesignmywebsite.com/u-design-shop/ installed with this theme or should I pay for it? another question in WooCommerce theme suported RTL (Arabic language)?

regards :)

internq7

Hi,

thank you for your interest in the “U-Design” theme.

What you see in the “TeaTime” demo site is the “U-Design” theme with WooCommerce plugin. WooCommerce is a free third party plugin, I just made sure my theme is compatible with it. As for RTL, it should be fine.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi guys, I am using your theme for years and I love it. How can I add a horizontal banner that will fit the website width that must be located just above the footer?

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

What is the best way to update to the newest version without losing the settings on my u-Design options panel. The last time I updated, I lost all of my sliders, logo and other things.

Erik

internq7

Hi Erik,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hey There. I’m needing an additional ‘mini menu’ at the very top of the site. It doesn’t appear there is anything built in so I will probably look around at few plugins. Do you have any favorites? thx

internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Having problems with upload…getting error message:

Fatal error: Call to undefined function wp_enqueue_media() in /home/capital/public_html/wp-content/themes/u-design/udesign_options_page.php on line 384

Posted to your forum, but i thought i would post it here as well because i need to have this started today. My username in the forum is the same as it is here.

resolve this as soon as you can. i need to start it today..i have worked on over 100 wordpress themes and never had this error message before!!!

internq7

Hi,

Thank you for choosing the “U-Design” theme!

I have already replied to your post in the forum :)

See you in the forums.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Spain
jmgc Purchased

I purchased this item and have used it locally to learn all its features and is magnificent. Now while since installing the same on the final site and I fail to activate the revolution Slider. Could tell me I would have to do to fix the activation Thanks

internq7

Hi,

Thank you for choosing the “U-Design” theme and I’m glad you like it :)

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Has been a member for 0-1 years

hi i hope you are doing good.. I will be very thankful to you if you could tell me how make box layout in U DESIGN theme?? just like that one in SHOP demo.. i have gone through all general option plus demo sites and every single option but found nothing .. UREGENTLY NEED UR GUIDANCE SIR ! stay blessed :)
yusuf kazmi

internq7

Hi,

Regarding any support related questions, please post to the theme’s support forum, we don’t use this area here for support just the forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards,
Andon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I ended up on this page via a link from WP EasyCart. (http://www.wpeasycart.com/ecommerce-themes/) Does this theme U-Design include a theme for EasyCart? I couldn’t find any reference to it in the product descriptions or comments. I did find reference to WooCommerce, integration, though, so I’m wondering if EasyCart has outdated info on their site.

internq7

Hi,

I don’t support any of the EasyCart stuff, so you’ll have to turn for support to them.

Yes, I provide WooCommerce support for the theme as advertised here on ThemeForest.

Regards

Default-user

Thanks for the quick response! I understand you don’t support their functionality, but does this theme include a theme for EasyCart?

internq7

no, it doesn’t.

Regards

  • Has been a member for 0-1 years

I really like the theme. there is one big change I recommend. Please please please replace all get_bloginfo() with get_stylesheet_directory() and/or get_stylesheet_directory_uri() instead. Having to edit core theme files is getting crazy. started with just trying to change default thumb then menu arrows now it seems like every image I need to change has to be done either via css or changing theme. this will improve upon any childtheme created if file isn’t in child it will find it in parent. thanks

internq7

Cool, thanks

For future reference, if you need to discuss anything technical or support related about the theme please post your requests to the theme’s support forum. You can subscribe to the Support Forum HERE

  • Has been a member for 0-1 years

Hello again

This is a two part comment/question I was looking at the demo site and comparing it to get the code. Just by reading get the code and the source of the demo, get the code does not do what it says it will…look like the demo. for example in home page one, there is a background that extends the whole width of the page and there are css changes that should be done to get that effect. Also the content itself in get the code must be very old because even the wording is html, does not match. Just wanted to point this out incase updating get the code was overlooked and so those expecting to just copy paste and get the same look aren’t confused and thinking they messed up.

Now the problem. I recently took over as webmaster for a non profit org using this theme. We are all volunteers that come and go so finding out who originally purchased this theme has been a challenge. the problem is most of the site images are on google drive and they are using those to add to the site. When using the recent post widget with thumbnails the thumbnails do not show up and instead is img src=getimagesize_error_common. Unless I turn off image cropping the images from g-drive will not work. But turning that off is not ideal either, the thumbs are very tiny and zoom feature causes a pixeled effect on all the images on the page till zoom stops or not hovering. Besides adding all the images on drive to the site, any ideas on a fix for this. anyway any ideas appreciated.

internq7

The theme’s main demo no longer has “Get the Code” page, you need to refer to the theme’s Documentation to get to it, it’s a different demo site which I’ve updated recently. Anyhow, I’ve tested the code and it does what it says based on the instructions there.

Regarding the licensing, the organization itself should buy their own license and not depend on a particular web master, because as you mentioned, if the turn around if people is high, how would they update the theme over time. I do release a new version (sometimes with security updates) once every 1-2 months. Also, I would like not to mislead others that this area here is for support so I would like to stick to the plan and keep it to the forum.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I tried several times to signup for support with no luck any ideas. My question is- No images are showing up in the slider.

internq7

Hi,

please email me and I’ll set you up. You can send me an email through my Profile page.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I purchased 4 licenses of this theme. I tries to upgrade the theme using the Envato update plug in. The theme disappeared and gave me the error “Cheating”.

I am not cheating. I purchased multiple license. I already used to plugin to update one of our sites. I can not upload the theme anymore. The website is down. Please help.

internq7

Hi @Clodrosome, don’t worry about that “Cheatin’ message..” it doesn’t accuse you of anything, it’s a standard WordPress message related to user authentication when doing certain tasks like installing plugin for example.

Please post your request about your struggle with the update and we’ll give you a hand there :)

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
shah147 Purchased

Hi

how do you center the logo, tagline and menu

I have enable responsive and don’t want to affect anything else, just the desktop design

cheers http://the409.co.uk/
internq7

Hi,

Thank you for choosing the “U-Design” theme!

Please post any support related questions to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I didnt realize I would have to buy the only slider that actually will work well with mobile….

internq7

Hi,

everything is included with the theme, you don’t need to buy any of the sliders. If you’re talking about Revolution Slider, you’re probably confused by the message it gives you to update it, that’s because it’s a third party slider and that section of it has been designed for people who have purchased the slider individually and not with a theme. Since you have acquired the slider through my theme, you will depend on the theme for updates of the slider so you can ignore that section.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I didnt realize I would have to buy the only slider that actually worked well with mobile….

internq7

Please see my response to you in previous comment.

For future reference, please post any support related questions to the theme’s support forum. You can subscribe to the Support Forum HERE

Regards

Default-user

nevermind my bad

Default-user

I didnt mean to double post either.

internq7

no problem :)

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 200 and 499 users
  • Has been a member for 4-5 years
  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items

Hi all,

For anyone with support related question(s), please post them to the theme’s support forum.

In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.

You can subscribe to the Support Forum HERE.

Regards,
Andon

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