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427 comments found.

Hello, Can you tell me where I can find the code that outputs the [carousel] shortcode. I am trying to change the default text of “our clients”

I can’t where the coding is for that shortcode. thanks!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can change it from the file wp-content/themes/ultimate/framework/theme_shortcodes/theme.php line no: 62

Regards., DesignThemes Support.

Hi, I bought “Ultimate” last week. I’m creating the homepage and I need to place the address widget on the footer…but the widget is not included in the package – at least in my package-...any advice? Thank you in advance! BTW, The theme is great!

I got it!!! Thank you!

Hi.,

OK, Thank you.

Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

Hello, can you tell me if there is an easy way to do full width on the home page and fixed width for all other pages?

Hi.,

Sorry we do not have that option in our theme.

Regards., DesignThemes Support.

Dear:         My name is Leonardo Grabow and have a client who has bought his Ultimate Wordpress template. The problem we are having is that it requires the WooCommerce plugin, and this version 2.3.11 of early June, said blank screen when installed and activated. I saw that information indicates that the template was updated in early May, and is compatible with WooCommerce 2.0.x.

I could tell if a new version of the template or how to solve this problem? The web is http://zakx.lomart.mx/ with Wordpress see. 4.2.2

Of course, I am available and await your prompt response. Thank you very much Leonardo Grabow

Hi.,

We have not updated our theme with latest woocommerce version. We will update the theme in our future versions.

Regards., DesignThemes Support.

Hi, Thanks for your request. You can tell me with what version of Woocommerce it´s compatibility Ultimate 3.4 ?

You can confirmed what yesterday update this themes and it´s correct with Woocommerce 2.3.11? You can update data for “compatibility” on this page .

The last update i saw 5 May 15 and now I can see 25 June 15.

Thanks.for all Leonardo Grabow Buenos Aires – Argentina

Hi.,

We have checked compatibility upto WooCommerce 2.1.7. The update which was released in 25 june was for a vulnerability issue in prettyphoto and it was a urgent fix. We will update it to latest woocommerce in our next version.

Regards., DesignThemes Support.

icu2

icu2 Purchased

Fatal error: Cannot use object of type WP_Error as array in /home/pro8831/public_html/wp-content/themes/ultimate/framework/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 344

I have read on the Envato forum that their API is not working adn I cant access the wp dashboard. Is there a workaround or a solution for this problem?

Thanks, icu2

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

It is issue with the envato API. Once the API issue is resolved by them, the issue will be resolved. Please check after some time.

Hi. I just installed the 3.4.1 update in a development environment and I have two questions that I hope you’ll help with.

First, I don’t see an option for the Nivo slider. Was it removed from the theme in some version between 2.0.1 and 3.4.1?

Secondly, when showing pages as calls-to-action in columns on the main page they are truncated mid-word. Is there a way to create an excerpt that displays a predefined length of the page and ends prior to the start of the last word?

Many thanks!

rsriram

rsriram Author Team

Hi!.,

1) Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

2) Let us know the page link where you have the issue.

Regards., DesignThemes Support.

golfland

golfland Purchased

Is the isotope.js file only used in the sorting of the portfolio. It’s causing a bunch of errors and I want to take it out. What all is it used to do with the theme.

rsriram

rsriram Author Team

Hi.,

It is just used with the portfolio items. You can remove it if you want.

Regards., DesignThemes Support.

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