372 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
computeq Purchased

I’ve got two questions;

1. Can I get some assistance with activating a new translation (nl_NL *.po & *.mo files are ready but I can’t get them to work)

2. Is it possible to have posts in the same carousel function displayed as portfolio items “[carousel_portfolio categories=”28,29,34”/]”

designthemes

1. Please send us your new translation files by using the right bottom form located at, http://themeforest.net/user/designthemes We will check them once and will let you know the possibilities then. If it’s simple means we can do this for no cost itself, or else we would charge for this when it may take some time instead.

2. It is not possible and you can’t have posts using in the same carousel function, as shown for portfolio items. You can possibly use that carousel for portfolios only.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have just purchased this theme. I am a new bee and your theme is very easy to use, congrats for such a great work. I have 2 questions-

1. HOW CAN I ADD MORE SLIDES FOR SLIDERS 2. IS THERE ANY WAY OF SHOWING HEADER LOGO AND HEADER TEXT TOGETHER. 3. WHAT’s THE PREFERRED SIZE OF HEADER LOGO. HOW CAN I FIX THE SIZE TO A STATIC SIZE SO AS WHATEVER SIZE MY LOGO IMAGE IS, THE THEMES ADJUSTS IT

designthemes

1.Kindly refer the following video manuals for slider settings, which will help you know the way of adding new more slides and so on.

http://youtu.be/cuxF_NwKtTA http://youtu.be/2z4HVnwUFY0 http://youtu.be/o0w3kTgeedY
2.Right now, there is no way and we haven’t included any option to show your logo and header text together. But if you need to show in that manner, you can add the logo with tagline as an image.
3.The preferred size (maximum height) of the logo should be 65px. To adjust the logo size, you have to add the below CSS in your style.css.
logo img { max-height:65px; }
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
blueethos Purchased

I have purchased the them and all seems to be good so far except being able to save page and post content? Anything that I try to save in the visual or the classic editor on pages and posts, seems to auto save only, but not publish. I have this problem when trying to add new content to pages that were part of the dummy content, any ideas?

designthemes

Kindly give us your Website URL with Wordpress login credentials through the right bottom form located at, http://themeforest.net/user/designthemes

We will check and let you know once we resolved this issue. But before that, try checking once again by deactivating all your plugins (sometimes the malfunctions on plugins may cause these issues).

Also please check using the same functions by activating another theme if any. If the problem exists, there is no more issues in our theme (our side).

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ramond Purchased

How do I delete the time, date, and categories stamp from the post pages? I am using the posts for a different reason than the blog.

designthemes
You can hide them by using the following CSS properties in your style.css,
.post-title .date { display:none; }
.blog-post .post-details { display:none; }
.blog-post .post-content { margin:10px 0px 0px; }
If you need those elements in the future, you can get them back just by removing these newly added CSS lines.
Default-user
ramond Purchased

Thank you. Comment section and posted by is still showing however. Here is a link: http://www.francismyles.com/product/the-order-of-melchizedek/

designthemes

Here you can find another easy way to disable those time, date and categories stamp from the post pages using our Buddha Panel.

1.Please go to wp-admin -> Dashboard -> Ultimate -> Integration tab.
2.Now you need to choose “Post” from 3 tabs given above.
3.Thereby you can disable author, comments & etc., from “Post Meta Options”

http://d.pr/i/LeEt

You can also take a look at the screenshot attached from the above link for the better understanding.

  • Belgium
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Semprisbe Purchased

Hello Designthemes,

Is send you my FTP 4 weeks ago, but still no solution for this problem….

Which widget are you using for the contact details in the theme’s live preview here? Have you added it to the theme as i suggested?

designthemes

Hi Semprisbe,

We really sorry for the delay. What the problem is we can’t access your Wordpress backend, when we tried logging-in with the details you’ve provided.
So here we going to suggest you some simple steps to make it setup on your own.

1.Please go to wp-admin -> Dashboard.
2.Now find and choose ‘Widgets” from “Appearance”
3.There you will have a page filled with the set of widgets that are in use.
4.In right side, you can see the widget called “Address” under “Footer-column-1”
Find the screenshot attachement given in this below link, for the better understanding,

http://d.pr/i/LlM6
Hope you’ve got the right solution now as you needed. Still if you have any issues means, kindly get back to us immediately.

Thanks.

Default-user
Semprisbe Purchased

Hello,

Thanks for the reply.

But there’s no Adress-widget in my theme-download.

Did you tweek it later? Maybe i should download it again and reinstall?

Greetings

designthemes

No, we have already included the “Address” widget from the beginning. Whatsoever, let’s see how is it come to work after the re-installation with the newly updated version as you asked.

Kindly check once by re-installing our theme with the latest version downloaded from Themeforest.

Default-user
Semprisbe Purchased

Hello Designthemes,

I downloaded the theme again from Themeforest and reinstalled it. But still no Adress-widget included.

Quick solution please.

Greetings

designthemes

We have used Text widget to add “Address” (or Contact details) into the Footer column widgets.

So you can find and get this simply by adding the corresponding shortcode into the Text widget as shown below.

http://d.pr/i/7pD6

-> Go to wp-admin / Dashboard / Appearance / Widgets.

-> Drag & Drop the “Text widget” under the specific widget area which you would like to use. (Eg. Footer Column-1)

-> And copy the shortcode given below into that “Text widget”, then save it as “Address”.
[address email="designthemes@somemail.com" phone= "2145 - 007 - 1566" fax="2145 - 007 - 1566 " skype="designthemes" ]
<p>
No 45, Season Street, <br />
Livingstone LA, <br />
Inc - 4502 <br />
</p>
[/address]
-> Now, you will have the “Address” widget in your Footer Column-1 widget area.
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hello, I have problems with your theme, I can not access the admin panel I get the following error, Fatal error: Cannot use object of type WP_Error as array in /usr/home/domain.com/web/wp-content/themes/ultimate/framework/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 344

Please ask as swiftly as I can not update the site

designthemes

You can avoid these kinds of problems simply by updating with our latest version of Ultimate theme.

So please visit us back to download the newer version of theme again and re-install it to replace your issues.

Note: If you made any changes with the existing theme means, it will be safe to have a backup of your theme anyway.

designthemes

Still if you have any problems in accessing wp-admin, even after updating with the newer version means,

-> Go to “framework/include.php” from your theme directory and open it.

-> Please find the below line from your “include.php” file, add_action(‘admin_init’, ‘on_admin_init’);

-> Then re-write it by adding ’#’ in the beginning as shown below, #add_action(‘admin_init’, ‘on_admin_init’);

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
jadeslair Purchased

hi, I have been using the them since it first came out for wordpress. I did not make any changes today but i get this error when trying to log in to the admin: Fatal error: Cannot use object of type WP_Error as array in /public_html/wp-content/themes/ultimate/framework/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 344

designthemes

It seems that you are using the older version of our theme. Now it’s time to get the update for your theme, and you will not have anymore issues then with it.

Kindly update to the new version simply by downloading our theme again from Themeforest, and re-install the updated theme version to replace the older version.

designthemes

Still if you have any problems in accessing wp-admin, even after updating with the newer version means,

-> Go to “framework/include.php” from your theme directory and open it.

-> Please find the below line from your “include.php” file, add_action(‘admin_init’, ‘on_admin_init’);

-> Then re-write it as below simply by adding ’#’ in the beginning, #add_action(‘admin_init’, ‘on_admin_init’);

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Ultimate was working fine on my Wordpress installation, then yesterday after logging into wp-login.php all I got was a blank page, no access to Wordpress admin dashboard, etc. I tried removing plugins, reinstalling Wordpress, reuploading the theme Ultimate. Each time I activate Ultimate now, however, I get the blank white page. https://my.bluehost.com/cgi/help/571

Anyone perhaps have similar problems?

designthemes

You can also try updating with the latest version of our theme, to avoid these kinds of issues anymore.

Still if you have any problems in accessing wp-admin, even after updating with the newer version means,

-> Go to “framework/include.php” from your theme directory and open it.

-> Please find the below line from your “include.php” file, add_action(‘admin_init’, ‘on_admin_init’);

-> Then re-write it as below simply by adding ’#’ in the beginning, #add_action(‘admin_init’, ‘on_admin_init’);

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I have a prepurchase question I would like to run by you. Is it possible to stack multiple widgets within the same widget box/frame? I had assumed that this was a default capability with all themes but have run into problems to this end with a recently purchased theme and would like to avoid the same here. Thanks, Matt

designthemes

Yes, you can possibly use (stack) multiple widgets in a same widget box/frame as default in this theme.

Thanks for your interest on our theme, and we really expect your purchase soon !

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
laterales Purchased

Thanks for a fantastic theme.

I sent an email a few weeks back but you may not have got it. I have a couple of questions:

How do I exclude pages from the footer menu?

What’s the shortcode for the ‘Ultimate is a Multi Purpose Responsive Template With Clean Design’ box you have on the homepage?

How do I set up the portfolio items in three columns like you have? I can only get two, one under one another.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ramond Purchased

I am just about done with my client’s site but I discovered an issue with the pages. They all have a stray ’?>’ at the top of every page and I have no idea where to correct it. I have taken apart the header page as well and the index pages to find this and had no luck. Could this be the result of a conflict from some of the advice and code you gave me earlier? the link is http://www.francismyles.com

designthemes

It may happens because of the mistakes you’ve made with your .php source files during the customization process.

You might forgot or missed out to close this ’?>’ tag in any .php code sections, while editing your source codes or working on your source files.

Still if you have any troubles in finding or fixing it means, mail us your login credentials through the right bottom form located at, http://themeforest.net/user/designthemes We will take care and help you resolve it ASAP

Default-user
ramond Purchased

E-mailed you my credentials

designthemes

Please send the username and pwd of site authentication. Please see the screenshot http://d.pr/i/ciHk

designthemes

Thanks for sending us your website credentials!

We have fixed the issue by removing the stray ’?>’ from your website.

So you can check it out to see the changes now.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
ryanburt Purchased

I am having an issue with the shop integration… I can’t get the sidebar to show on the left or right it seems to be placing the widgets at the bottom of the page under the item. Any help is appreciated

designthemes

Hereby using these following steps, you can get the sidebar as needed.
a).Go to wp-admin -> Dashboard -> Ultimate -> Speciality Pages,
b).Change the “Archives Layout” there to “Left Sidebar” (or) “Right Sidebar”
c).Save all and reload your front-end now to see the changes.

Hope you’ve got the working sidebar now. If you cause any issues yet, please get us back immediately with your website login credentials.
Kindly use the right bottom form at http://themeforest.net/user/designthemes to mail us your credentials.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cjbayon Purchased

Hello, Need to change “OUR CLIENTS” on the carousel to another term. What page, file or template can I find that in? I looked all over.

also need to copy the right & left footer (Address & Contact form) is there instructions to get the little characters before the info? And which contact plugin do you use? Thanks

designthemes
1.Find the shortcode we used for “Our Clients” jCarousel in our theme as below,
[carousel title="Our Clients"]
[/carousel]

Hereby changing the title attribute value in this shortcode, you can set any other terms instead of “Our Clients” as your preference.

2.And we have used Text widgets to add Address, Contact form into the Footer column widget areas. So you can find and copy them all from accessing wp-admin -> Dashboard -> Appearance -> Widgets.
-> Use “Text widget” and copy the shortcode as below in Footer column-1, to get your widget for “Address”
[address email="designthemes@somemail.com" phone= "2145 - 007 - 1566" fax="2145 - 007 - 1566 " skype="designthemes" ]
<p>
No 45, Season Street, <br />
Livingstone LA, <br />
Inc - 4502 <br />
</p>
[/address]
-> [contant_form_1/] is the shortcode for footer contact form, which you have to place in the Text widget below your Footer column-4 widget area.
Default-user
cjbayon Purchased

carousel question answered and working! Is there a mini facebook item instead of skype? I tried facebook=”facebookname”, but that didn’t work. Is there anyway to edit the wording in the [contant_form_1/] file? Which file is it?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cjbayon Purchased

Hello, I apologize for all the questions. I am trying to answer them myself first. SIDE NAVIGATION MENU. How do I set that up on a page? I don’t see how to do that. Also, I am not getting any voice on your youtube instructional videos… Is there supposed to be? It would be more helpful.

designthemes

Hi here is a roundup for your questions with answers

Q. Is there anyway to edit the wording in the [contant_form_1/] file? Which file is it?

A. Please go to “framework/theme_shortcodes/contactform.php”, and find [contant_form_1/] to edit the wording in it.

Q. How do I set up the “SIDE NAVIGATION MENU” on a page?

A. Step 1 : You have to create a (parent) page first, and assign “Feature Template” as its page template.

Step 2 : Then add the Child pages for the above created page, and of-course “Feature Template” should be the page template for those pages.

Look at the screenshot attached in the following link for the better understanding, http://d.pr/i/Azl2.

Q. Can I do multiple portfolios per website or can I just do one per website?

A. Yes, you can possibly create multiple portfolio pages with this Ultimate Wordpress theme.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cjbayon Purchased

Hello again, problem with slider images not showing up! Here is an example. Added images several ways. Is there something else I need to do?

  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I think all my issues are just around the portfolio section. The Slider is showing two of the same images, I only have one selected in the media settings. Also, When I add a video, the slider will keep rotating when the video is playing. Is there a way to change this slider or fix these issues? Thanks for the great support

designthemes

1. Please use updated version for the duplicate image issue in slider.

2. Please share your website url for the video issue

TheDevinMiller

I sent you an email.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Purchased theme… We are using this with Woocommerce. Will you please let me know how to remove the blue circle with the word “Sale” from the product images? Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cjbayon Purchased

hello designthemes, figured out the slider images issue. Can you answer the side nav question as soon as you can. Can I do multiple portfolios per website or can I just do one per website? Thanks, Charlie

designthemes

You can create multiple portfolio pages with Ultimate theme. How to create Side Nav page like http://wedesignthemes.com/themes/ultimate/features/unlimited-shortcodes/

Step 1 : You have to create a page and asign “Feature Template” as its page template.
Step 2 : And Create Child pages for the above page, child pages template should be “Feature Template”.

Please refer http://d.pr/i/Azl2

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

In addition to my last question, I am having another problem with shop integration. All of the product pages are showing in “right sidebar” layout. I tried what you suggested to user ryanburt above (changed Archives Layout on specialty pages) – but this did not work. Thanks for your time.

designthemes

Thanks for purchasing our theme ! And we can’t find anything as you stated, in our demo theme product images.

So if you provide any references, that will be much helpful for us to find them anyway.

Or simply provide your site credentials (URL, login details) using the right bottom form located at, http://themeforest.net/user/designthemes

Default-user
On your demo shop page, see right sidebar: http://wedesignthemes.com/themes/ultimate/shop/ On your demo product page, see right sidebar: http://wedesignthemes.com/themes/ultimate/product/wusthof-ikon-9-piece-knife-block-set/

What I want is no sidebar on these pages, but when I go to the Shop page and select “no sidebar”, the theme ignores this setting. As mentioned before, I have also tried changing the setting for Archives layout on specialty pages, but this didn’t work either.

designthemes

Please send us your site credentials (URL, login details) using the right bottom form located at, http://themeforest.net/user/designthemes

We will check and help you get resolve for both the issues from product images and no-sidebar product pages.

designthemes

You can be able to find the contact form only when you are logged in.

So please try checking our page once again by logging into Themeforest,

http://themeforest.net/user/designthemes
Default-user

Just sent you email.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello

I am getting this when I go to update the menu.

Warning: Invalid argument supplied for foreach() in /home/dnillc/public_html/wp-admin/includes/menu.php on line 18

Warning: Invalid argument supplied for foreach() in /home/dnillc/public_html/wp-admin/includes/menu.php on line 67

Fatal error: [] operator not supported for strings in /home/dnillc/public_html/wp-admin/includes/plugin.php on line 916

Please help.

Thanks

by
by
by
by
by
by