8537 comments found

sosnazzy Purchased

Hello,

Is it possible to grey out the rest of the page when the menu is hovered over?

Example: www.johnlewis.com

infortis

Hello,

Unfortunately there is no such feature out of the box.

Kind regards

Do you have any official website for support?

infortis

Hello,

We don’t have, support tickets can be sent via this contact form.

Kind regards

riyaaaz Purchased

Do you know why this is happening? This happens occasionally when slider changes in firefox browser, OS X yosemete.

http://monosnap.com/image/me1eVwDwlL1hcx8BgEFMPqCUzh5zLb
infortis

Hello,

Must be a browser issue (e.g. browser doesn’t fully support CSS transitions, quite common) or some conflict between browser and slider plugin.

Kind regards

akent64 Purchased

Is there a way of making certain subcategories in the navigation dropdown span across 2 columns instead of just 1? My category is too long

Thanks

infortis

Hello,

Unfortunately there is no such feature but we’re planning to implement something similar in the future updates.

Kind regards

Hi There,

Upgraded and now getting Error:

Fatal error: Class ‘Infortis_Ultimo_Helper_Header’ not found in /home/thistore/public_html/app/Mage.php on line 547

Warning: include(/home/thistore/public_html/includes/src/Mage.php) [function.include]: failed to open stream: No such file or directory in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Warning: include() [function.include]: Failed opening ’/home/thistore/public_html/includes/src/Mage.php’ for inclusion (include_path=’/home/thistore/public_html/includes/src:.:/usr/lib/php:/usr/local/lib/php’) in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Fatal error: Class ‘Mage’ not found in /home/thistore/public_html/includes/src/Mage_Core_functions.php on line 244

Warning: include(/home/thistore/public_html/includes/src/Mage.php) [function.include]: failed to open stream: No such file or directory in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Warning: include() [function.include]: Failed opening ’/home/thistore/public_html/includes/src/Mage.php’ for inclusion (include_path=’/home/thistore/public_html/includes/src:.:/usr/lib/php:/usr/local/lib/php’) in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Fatal error: Class ‘Mage’ not found in /home/thistore/public_html/includes/src/Mage_Core_Model_Resource_Session.php on line 108

Cheers, Joe

JosephGourvenec

Hi so how do I fix it please?

Do I re index and run compilation?

Cheers joe

infortis

Install theme update and then recompile (System > Tools > Compilation), flush Magento cache and clear browser’s cache.

JosephGourvenec

Perfect thank you

Sorry if this is covered somewhere, but I cant seem to find it – Please link if known an update/upgrade guide for this theme with magento for me

I need to upgrade magento to latest 1.9.0.0 to 1.9.0.1 and Update Ultimo to latest

Where is the upgrade/update guide? Which order should the update be done? etc

thank you!

Default-user

I have my website store design and function perfectly working and want to preserve all current settings, when doing the upgrade, will I have to re-design ? Will the update preserve all the settings?

Thanks again.

infortis

Hello,

Theme upgrade will not change any of your admin settings/products/categories etc.

When you decide to upgrade, first upgrade Magento and make sure all works fine. Entire Magento installation/upgrade procedures can be found here: http://www.magentocommerce.com/knowledge-base/entry/ce18-and-ee113-install-upgrade

When you’re upgrading Magento, it’s good to test the entire procedure on a test environment first (you can create a copy of your live store) before you upgrade the actual site.

Kind regards

Hi,

I bought this theme about a year or so ago. The navigation on the Smart Phone isnt working.

Is there a support person to help?

Thanks.

infortis

Hello,

Please contact our support via the contact form for assistance http://themeforest.net/item/ultimo-fluid-responsive-magento-theme/3231798/support#contact and provide more details about the issue and your current configuration.

Kind regards

xaminha Purchased

hello. when it disables the responsive layout the theme displays an error. the footer disappears all links and appear a sign in the upper right corner.

image host image host

infortis

Hello,

Please see instructions in the user guide chapter 9.2 Disable responsive layout. See how to remove collapsible elements from the footer static blocks.

Kind regards

ericfox83 Purchased

Good morning, I’m currently using 1.10.3, In system > configuration > theme design > font, I noticed google font Libre Baskerville is not available in the dropdown, is that font available in 1.11 or will it be available in a future release?

infortis

Hello,

If it’s not on the list, we will add it in update.

Kind regards

infortis

Hello,

Please note that W3C validator should only be treated as a useful guide, modern features can cause all sorts of false “errors” and warnings to be spit out, especially because CSS hacks like filter:alpha(opacity=100) and browser vendor prefixes. Try to run the same validation for www.google.com.

E.g.: missing attribute “src” – you will see dozens of this if lazy loading for images is enabled.

Kind regards

usakoi Purchased

Hi

I recently updated my dev site to ultimo 1.11.1. everything was working good I installed it on my working site. On the working site the cart and compare buttons don’t work. Neither do the social icon images and maybe a few others. I tried to use firebug on my dev site to see where the sprite image might be but I caan not find it this way. I searched this message board and the user guide but I still can’t see what I might have done wrong. I did flush the cache. I also reinstalled the theme and also tried to reinstall the social icon block block_footer_primary_bottom_left but none of these worked. Sorry for the trouble but can you help me? http://usakoi.com/media/themeforest/cart_button.png http://usakoi.com/media/themeforest/social_icons.png

Thank you Mark

Default-user
usakoi Purchased

Hi I kept looking into the missing image and I noticed if I enter https: and my website address I can see the images but not for http:. I should be able to figure it out but I still can’t find it? Thanks for any help. Also the sticky menu is pretty awesome. Mark

infortis

Hello,

It looks like this is a problem with server configuration described in this comment:

http://themeforest.net/item/ultimo-fluid-responsive-magento-theme/3231798/comments?page=382#comment_7762025

Kind regards

Default-user
usakoi Purchased

I did make the changes according to the other comment and they did work. Thank you for pointing me to it. Mark

idjewelry Purchased

Hello there.

We already have magento installed on our system, but still want to upload the demo store with all images and items exactly as demo store 5. Please advice.

p.s I have just tried to upload the database “demo_database_ultimo_1.11.1” into the current database of a fresh magento installation but we got errors in “PHPmyadmin”.

please advice how to upload just the database of demostore 5.

infortis

Hello,

Ultimo’s demo database needs to be installed prior to Magento (the same as you do when installing Magento’s original sample database).

Kind regards

When viewing account area and category descriptions etc on mobile galaxy s4 there is no left or right margin. The text goes up to the edges of the screen.

Any quick fix for this?

infortis

Hello,

We’ll check that, thanks for notice.

Kind regards

wescode Purchased
How can I add a block with image sprite having css code between block_footer_row2 and block_footer_payment? OR with css between block_footer_row2 and block_footer_payment? [Ultimo Theme] – :stress:
infortis

Hello,

You can arrange your content inside footer blocks according to your needs, you have full control over those blocks.

Please disable all static blocks with ID block_footer_column[x] and block_footer_row2_column[x] (where [x] is a number from 1 to 6) and leave only one enabled, e.g. this one: block_footer_column1

It’s important to keep enabled this option: System > Configuration > Theme Settings > Footer > Automatic Column Width Calculation. Thanks to that, your block block_footer_column1 will be stretched to full available width.

Now, inside block_footer_column1 organize your content in any way you like using built-in grid classes, e.g.:

<div class="grid-container">
   <div class="grid12-3">Column1...</div>
   <div class="grid12-2">Column2...</div>
   <div class="grid12-2">Column3...</div>
   <div class="grid12-2">Column4...</div>
   <div class="grid12-3">Column5...</div>
</div>

More info about grid can be found in the user guide: 6.4 Grid system

Another option is just to customize the template file which is responsible for the footer. To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details: http://vimeo.com/1067069

Kind regards

Hello,

just installed this theme. Everything went smooth so far. I have one issue though. Out logo will show up on a large screen, but when reduced to mobile phone size the stock image “upload your logo” shows up. Is there there a differend image for mobile screen size? I didn’t find it in the docs. Regards

infortis

Hello,

Please note that in Magento 1.9 you can configure additional logo for mobile view.

Place your two logo files in skin/frontend/<ThemeName>/default/images/ and specify the path to both logos in the Magento Admin Panel:

  • Click System > Configuration > GENERAL > Design.
  • In the right pane, click Header to expand it.
  • In the Logo Image Src field, enter the path of your primary logo. For example: images/logo.png.
  • In the Small Logo Image Src field, enter the path of your logo for small viewports. For example: images/logo_small.png.
  • In the top right corner of the page, click Save Config.
  • Flush the cache: click System > Configuration > Cache Management. At the top of the page, click Flush Magento Cache.

Kind regards

Hello i’ve a big problem on product page with configurable products and swatches (new feature on magento 1.9.1.0) Cannot see colour and size swatches. on product page i can see only image with thumbnail on the bottom, no others blocks. If i try to disable Configurable Swatches, everything is ok but with dropdown menu on configurable color and material. How can i do for resolve this big issue? look at this http://s28.postimg.org/vcqrqg4ml/Schermata_2015_01_28_alle_13_00_50.png

p.s. i’ve already updated ultimo latest version, 1.11.1

infortis

Hello,

Assuming that your Magento works correctly and was upgraded correctly (if you upgraded to 1.9.1.0 from previous versions) then this issue indicates incorrect (or incomplete) theme installation. Most likely not all files were uploaded or you have some custom modifications which override original code (e.g. in theme’s local.xml). Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Swatches work correctly with Ultimo, please see examples in the live demo: http://ultimo.infortis-themes.com/demo2/default/dress7.html


Kind regards

sadekali Purchased

Needlman – there is another option to add logo for mobile site it’s smaller

Great work with the ultimo theme guys. is the theme compatible with the swatches to how on the product grid page?

thanks

infortis

Hello,

ultimo is fully compatible with Magento configurable swatches, please see example in our demo:

http://ultimo.infortis-themes.com/demo2/sixth/women.html


Kind regards

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