Discussion on Ultimo - Fluid Responsive Magento Theme

7957 comments found


An introduction to support on ThemeForest

Dear customers,

In case of any problems, before sending a support request please check the “Ultimo User Guide.pdf”. All theme features and options are described in documentation, we highly recommend reading it first (if you use search function in your PDF reader it will only take you a few seconds to find anything you need).

Our support includes theme bug fixes and any theme feature related issues which may arise. Please make sure you take a look at the available resources before submitting a support request.

Unfortunately we do not offer support for custom modifications, custom HTML/CSS implementation, third-party extensions or general Magento/programming inquiries.

If you have questions about Magento itself, please refer to the following websites, almost every detail of Magento configuration was discussed there so you can find answers for most of your questions:

Best regards,
InfortisThemes

Hi. I’m about to buy your theme but need to know if any of the magento blog extensions are compatible?

If so, which one do you recommend?

Thanks

infortis

Hello,

This theme can work with any extension which was correctly integrated with Magento. Generally we don’t test third-party extensions since there are thousands of available extensions for Magento, but for blog you can try nice and free blog extension by aheadWorks.

Kind regards

rup_ghai Purchased

Hi,

How can I change the size of the Product Name on the Product View ? Is there anything in the Magento Admin theme settings that will allow this as I have not been able to find anything.

I have also tried changing the CSS but it is not working.

.product-view .product-shop { float:left; }
.product-view .product-shop .product-name { margin:0 0 1.6666em; /20px/ }
.product-view .product-shop .product-name h1 { margin:0; }
.product-view .product-shop .ratings-table { margin:15px 0 5px; }

Could you please help

Thanks

infortis

Hello,

Dozens of elements can be edited through the admin panel, but of course not all. There are no settings for product name size, you need to use CSS to change it. For example:

.product-view .product-name h1 {
   font-size: 50px;
}

When you want to make some non-standard design changes (for which you can’t find settings in theme admin panel), you can enable additional CSS file custom.css in which you can override or extend the default styles of the theme. For more details about theme customization please refer to the user guide, chapters 5. Customization and 5.1.2 Override default CSS styles.

Don’t forget to clear the cache after making changes.

Kind regards

Default-user
rup_ghai Purchased

You guys are stars – thanks

Ryssen86 Purchased

Hi!

I just purchased Addthis http://www.magentocommerce.com/magento-connect/addthis.html for my store, but it dosen’t show in my store. How do I solve this?

infortis

Hello,

To integrate extension with a theme other than Magneto’s “default” theme you need to install it in theme’s directories (instead of “default” theme’s directories). Please refer to chapter 2.3 Third-party extensions in the user guide for more details about third-party extensions.

Kind regards

Hi,

I recently updated to the latest version of Ultimo and since then my bundle products are displaying the ‘Price as Configured’ as £0.00 – these bundles have a default option and can only be one price. Before the update they were displaying with the correct price. I’ve seen that this was a problem in earlier versions of Ultimo but not sure how I can solve it now? I’m running Magento version 1.9.0.1 and I have installed the patch files.

Thanks

infortis

Hello,

Price calculation is not theme related. Earlier problems were related to javascript issue and were fixed long time ago, this feature works correctly since then, also in the latest version. Your issue may indicate incorrect (or incomplete) installation, please make sure you installed correctly and all files were uploaded. Please refer to the “Troubleshooting” chapter in the user guide, to check the list of possible sources of problems in chapter 14.1.1. Also, reindex Magento and clear the cache. Other than that, this issue may be caused by some custom modifications or extensions which overrides default code.

Kind regards

I want to add a space after $ sign. This theme is currently displaying prices like $99.75, in stead of this i would like to display like $ 99.75. Please, how me by guiding how to do so?

infortis

Hello,

This is Magneto’s default and the display depends on language settings (e.g. currency will be displayed in a different way if you select other languages) and is not theme related.

To change the display you would need to customize Magento.

Kind regards

Alldo Purchased

Dear Infortis!

We have a extension taking care of all our snippets. Is it possible to disable the new rich snippets implementation in the backend?

Thanks,

infortis

Hello,

You can disable it in System > Configuration > Ultimo > Theme Settings. Please contact our support via the contact form for assistance (we’re now adding some new options to our rich snippets so if it’s not a problem please send us a link to your site so that we can see what are possible conflicts with other popular extensions which add snippets).

Kind regards

tbk125 Purchased

Can you recommend any designers/developers to help customize this theme?

infortis

Hello,

Unfortunately we don’t have anyone to recommend.

Kind regards

svaldesm Purchased

Hello,

I would like to add a static block just below the header, that’s visible always (CMS or products), ideally for running campaigns and reminding clients of the different offers and promotions we are having. You can see an example here: http://www.babytuto.com/productos/juguetes-bolsas-para-guardar-juguetes,porta-juguete,3026?bt_f=recommended That ad will follow you wherever you go on that site.

Is it possible in Ultimo? As far as the guide says, there’s no block on the header (that would be ideal).

Thanks again for the great support,

infortis

Hello,

To add custom static blocks to different areas (and also to selected pages) you can use the tool under CMS > Widgets. For example:

For example, try to add custom static block to the area called “Preface”.

Kind regards

Hi guys! I just want to know if I can translate it, at least the main parts to Brazilian Portuguese?

infortis

Hello,

This theme can work with any language installed in your Magento. You can download translations (they are in CSV format so they can be easily edited) from Magento website, or language packages from Magento Connect: http://www.magentocommerce.com/magento-connect/customer-experience/internationalization-localization.html


Kind regards

fcaunes Purchased

Hello On my store using fine ultimo theme since Mai, I have a Css custom block on the product page at the right I want to know if it is possible to have another custom css block for only a few special product ?

Regards

infortis

Hello,

Unfortunately there is no such feature in Magento, static blocks are assigned to store views, but not to selected products.

To add custom static blocks to selected products you can use the tool under CMS > Widgets. For example, add custom static block to the area named “Product View Extra Hint”.

Kind regards

Hi, is good for SEO to have a lot of h2 headlines for every product at category view? seobility claims that after installing your theme. How can I change this? Thanks

infortis

Hello,

This is Magento’s default. To replace h2 with some other tag (e.g. h3, h4 etc.) you can edit this file: app\design\frontend\ultimo\default\template\catalog\product\list.phtml

Kind regards

kayliekipe Purchased

I can’t seem to make the entry field for coupon codes show up in my cart. Any ideas?

infortis

Hello,

Unfortunately this is Magento’s functionality not related to the theme. You may find some more details in Magento documentation or on forums such as magento.stackexchange.com More references can be found in our theme user guide: chapter Help & Support

Kind regards

Default-user

Yes, I’m aware that coupon codes are Magento functionality. What I mean is that coupon codes work perfectly fine in terms of displaying an entry field in my old theme and the stock theme, but then when I apply this theme the entry field for coupon codes disappears. That tells me this theme did not include this field in the cart layout. Can you confirm if this is correct or not?

Thanks!

infortis

We didn’t make any modifications related to this feature in our theme and all default Magento blocks are displayed on the cart page (as you can check in the live demo). Coupons block just works out of the box. So you must have some custom modifications or extensions that causes this problem.

bellatsach Purchased

Can I reduce the size of the header? Thank you.

infortis

Hello,

If you disable the static blocks which are displayed in the top of the header (refer to the user guide 6.2 Built-in CMS blocks—> Header) and if you use smaller logo, then the header will be automatically smaller.

Kind regards

ynazir Purchased

Is it possible to have a mega menu style navigation bar in the left column? The menu bar that appears right now is a bit standard looking and i was wondering if it could be replaced with a mega menu style one?

Default-user
ynazir Purchased

The main reason for my query is that at the moment, all of my categories sit nice and perfect on the top menu bar. But since im expanding product inventory, it requires new categories to be created and when i add more of them, they drop down to a second level on the top menu which doesnt looks nice at all. Is there way to make all of them fit in one line? You can have a look at the attached image related to the issue that i am having

infortis

Hello,

We’re planning to add this feature but for now the sidebar menu can be a simple accordion list, just like in the demo here: http://ultimo.infortis-themes.com/demo/default/fashion.html

If you want to have all items inside the horizontal menu in one line, you would need to reduce the font size (in Theme Design > Main Menu) and make the category names shorter.

Kind regards

siemed Purchased

Hi,

I recently updated the template to the latest version, looks great! Thank you for the continues updates.

I have one question/problem. It looks like it only shows the second picture on mouse over for the first couple of products. When I navigate down in the category, the second pictures does not show anymore on mouse over.

Is this a local problem or a bug in the template version? If local, any idea what could cause this behaviour?

infortis

Hello,

There is no limitation for this feature, it can work for all products, so this must be something on your end. Please make sure you have it configured properly (refer to the user guide 7.2 Category View) and then reindex magento and flush the cache.

Best regards

Hi Infortis,

I am struggling with a problem based on the search page. When the search bare is used, the result will be shown on a result page. Right? but this page is blank. When i do this on your demo store, a little information box tells you nothing has found or u see the found products. I dont have all of that. Just a blank page.

I think for some reason, he can not find the catalogsearch.xml page. I have found the xml file and lost what to do next. Do i have to put this in a subtheme folder so its safe for upgrades? Is this Magento only material? I hope u can point me in the right direction. I have spend 4 hours so far trying to solve this.

infortis

Hello,

Unfortunately I don’t know what causes this issue in your store, but this is not theme related, this is Magento’s core functionality and it wasn’t modified in our theme. You may find some more details in Magento documentation or on forums such as http://magento.stackexchange.com/questions?sort=newest

Best regards

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