Discussion on Ultimo - Fluid Responsive Magento Theme

7263 comments found

  • Has been a member for 0-1 years

I have a Ultimo Theme of Themeforest…However when I click my product in the catalog and go to product detail page ,I cannot see my Product image.. Please help me..

Rajiv

infortis

Hello,

1. For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

2. This issue is not theme related, theme doesn’t control product image upload and configuration. Please make sure you selected which image is your main image (for product page).

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
antec2 Purchased

Hi,

I get a 404 error on the System->Configuration->Ultimo (1.9.3)->Ultimo settings page.

So I can not change any of these settings now.

I’m logged in as an administrator and also tried to logout and relogin. Didn’t work. I tried to disable all third-part plugins, flush the cache, disable compilation mode, re-upload the theme. So it’s not likely to be caused by any other thing than the theme itself.

Could you please help me with this?

Thank you in advance.

infortis

Hello,

Please log out, clear the cache by deleting folder var/cache/, and then log in again. If this doesn’t help, then it indicates incorrect installation or some other errors in your Magento. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Please contact our support via the contact form on our profile page http://themeforest.net/user/infortis for further assistance.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jpcs Purchased

hi, my ultimo is showing to rows of description help please

Default-user
jpcs Purchased

on product page it is sorry

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