Discussion on Ultimo - Fluid Responsive Magento Theme

6120 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, we’re using Magento version 1.5.1.0. The specification for this theme says it is compatible with this version. Will ALL features of this theme work as seen in the “live demo”?

Thanks,

Ati2

infortis

Hello,

Yes, it is compatible with 1.5.1.0. But we highly recommend to upgrade Magneto to latest version.

Please note that the Quick Start package (a copy of our demo with sample database and all the products, categories etc.) which is included with the theme is based on Magento 1.8.1.0.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
silveira Purchased

Hello, I am using the 1.6 version on my store and have done a number of adjustments before installing the SSL on the store. I am about to do it now and would like to know the potential pitfalls and how to prepare for that process correctly. Looking forward to your comments. Thanks.

infortis

Hello,

We don’t know about any potential problems, Ultimo is prepared to work with secure URLs. Installing the SSL is not theme related so we’re unable to advise on this.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
webmoment Purchased

Infortis, I would like to insert a home icon in the menu. Can you teach us how to do it? Or can you tell us the page in documentation explaining how to do it? Thanks

infortis

Hello,

Please check this chapter:

13.4.2 Drop-down Main Menu

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have added the following to the block_product_secondary_bottom CMS block.
{{block type=”Mage_Catalog_Block_Product_View_Attributes” block_id=”1” template=”catalog/product/list/related_tabbed.phtml”}}
That block is now successfully showing related products, The problem I am having is that the “arrow” buttons that scroll thru the products do not function. The “arrow” buttons in the regular Related block work fine, and if I disable that block (block_product_replace_related) then the “arrow” button in the block_product_secondary_bottom then do work properly. Can you offer a suggestion that might make the “arrow” buttons in the first block work?
Thank you for your help.

infortis

Hello,

I’m sorry but I don’t quite understand what you want to achieve so it’s hard to advise, please clarify your question a little bit. Related products can be displayed in this place using theme admin options, why do you add it via the block shortcode?

Kind regards

Default-user

I made a mistake, The above is an old one I tried. I can’t remember if it worked or not. What I currently have in the block is this:
{{block type=”catalog/product_list_related” name=”catalog.product.related” before=”-” template=”catalog/product/list/related_tabbed.phtml”}}
I don’t think this matters. The question is the same. How can I make the slider buttons work?
Thanks

Default-user

I haven’t upgraded to the latest version. That is the reason I’m using the block shortcode. After searching the comments, it seams that if there are more than one related products blocks then only one of the sliders will function. That seems to be what I’m experiencing. Is this a hard fast rule, or is there anything that I can do so that both sliders will function?
Thanks for your response.

infortis

If there are two the same sliders, then they will not work correctly. We didn’t prepare it to work like this because you usually want only one slider with related products.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello support, If I set Ultimo Zoom settings like this:

Zoom—>General “Image Width After Zooming“ 1600 “Image Height After Zooming“ 1600

Zoom—>Image Size “Main Image Width“ size 464

Now, if I upload as a main product picture for the article „test“, a 500kb sized jpg (1600px x 1600px), my question is: when opening the article „test” on the product page – without zooming- , will the full 500kb of the main image be loaded immediately, or will it initially load only the 464px part (which is probably much smaller in kb)? I don’t know, whether I could make myself clear, find it hard to explain myself. Thanks in advance for your reply! Mario

infortis

Hello,

Magento will not use the 500kb, Magento automatically compresses the image during the upload process and displays compressed version.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
johnny703 Purchased

Is it possible to edit New and Sale product Labels? Ours seems all screwed up where can I edit them in photoshop?

Default-user

Can I add product_count for brands slider? we have a lot of brands/vendors and don’t want to display all of them on homepage..

infortis

Hello,

1. Product labels are not images, this is pure HTML and CSS. If they are not displayed correctly, then please reinstall the theme and remove all your custom CSS which may be related to this element.

2. In the latest version Ultimo 1.7.0 there were many improvements in the Brands module. Now you can specify the list of brands which will be displayed in the brand slider. You can have multiple sliders and each can display completely different set of brands.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
WRC Purchased

Hi, Great template. We are using a Google Font (Monserrat) but its rendering really badly on PC browsers – both Firefox and Chrome. Fine on Safari on a Mac. Is this something you have experienced and is there a fix you can recommend? Thanks

infortis

Hello,

This is known issue with fonts, not related to theme nor Magento. You may find some workarounds for this but there is no real fix.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

If you want to remove the product image background that magento adds to product images you can add ->keepFrame(FALSE) to your media.phtml file. Is there an option to do this in the admin or how could I do this in the theme? I need to remove the white border that’s added to my images when I keep the aspect ratio on my images.

infortis

Hello,

Function which gets images can be found in this file if you want to modify it: app\code\local\Infortis\Infortis\Helper\Image.php

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I would like to help with creating a filter status item (in stock, out of stock) in the category page layer. Pay for it.

Thank you.

infortis

Hello,

Thank you but unfortunately we don’t offer such services, this is standard feature of Magento, not theme related.

You can create custom attributes for products, and you can configure each attribute to be displayed in Layered Navigation: “Use in Layered Navigation” field in Catalog > Attributes > Manage Attributes > [select attribute]. More details can be found in Magento documentation :

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bwern Purchased

After installing the most recent version, my products with custom options do not display all options and appear to display them “funny” – some just to the right of the price, some below product as usual).

Setting the design to ‘default’ shows all custom options correctly (but looks like garbage, hence our purchase of this theme!)

I’ve cleared caches, resaved all settings, reinstalled the theme files, restarted the server—no luck.

Any idea how to correct this? Or roll back to the previous version?

This is 1.7.0 on Magento 1.7.0.2.

infortis

Hello,

Position of the options box and “Add to cart” button can be changed, it is Magento’s default feature (it’s not from our theme). To change it, you need to go to the product edit page in the admin panel, open Design tab and change the value of: Display Product Options In field.

Kind regards

Default-user
bwern Purchased

It’s less the formatting/position than the fact that big sections of the custom options are not showing up at all, but they show up when the theme is change to default. After some more research, it appears to be related to file upload and text boxes only; other custom option types display out fine.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • India

Hi,

Yesterday I have puchased the theme and installed it. After, activating this theme webpage get blank page even theme configuration in the backend get 404 not found.

Kindly help or please reinstall this this theme with all demo themes properly again for me.

Thnx, Vivek D.

infortis

Hello,

If you have 404 in the backend, then you need to log out and log in after installation, and clear the cache.

If it doesn’t help, this indicates incorrect installation. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Kind regards

Default-user

Hi, I am a newbie and not a technical guy. I would really appreciate if you can reinstall the theme with all demo layouts properly for me. Please provide me mail address so I can forward you login credentials.

Default-user

Have gone through as per your instructions but nothing happens. Also, theme is installed as per your documentation only. But still nothing is working out.

Please request you to reinstall the theme for me, as I dont have much technical knowledge. Kindly do the needful at the earliest.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 0-1 years
daumling Purchased

Hi again,

sorry to bother you again. Two months ago, I asked for a minor change:

The CVV field in the payment options during checkout does not fit 4-digit CVVs (Amex). Could you, please, alter the style in skin/frontend/ultimo/css/styles.css to:

.sp-methods input.cvv { width:4em !important; }

I just installed version 1.7 (thank you for the new features!), and I had to alter the style manually.

Could you, please, change the width of that style from 3em to 4em? 3em is a little too small even for 3-digit CVVs.

Thank you! Michael

infortis

Hello,

Sorry, we totally forgot about it. Sure, we will change this in next update. Thank you very much for your time.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
SJCATONA Purchased

Hi,

I have installed Ultimo 1.7.0 on Magento 1.8.1. The default theme works well. I tried to create a custom sub-theme for customization, but the files under the sub-theme are never applied. The sub-theme path is the following. /app/design/frontend/ultimo/unified And I set the Configuration > Design > Themes > Default field to unified. However it’s not working. I tried template path hints and it always loads files from default directory.

Package&theme fallback is the same between any themes, isn’t it? Is there any particular thing to do with Ultimo?

Thanks, Filip

infortis

Hello,

Creating sub-themes is not theme-specific, it works the same in every theme and it is Magento’s core functionality (we didn’t create system of themes and sub-themes, it is part of Magento). Creating sub-themes is quite complex topic, so for more info please refer to the official site:

For more details about theme customization you can check chapter
5. Customization in the user guide.

Important info: if you’re using custom sub-theme, don’t copy folder skin/frontend/<ThemeName>/default/css/_config/ to your sub-theme, that folder should stay in the default theme. Otherwise it will override all your theme configuration from the admin panel.

And if you need to make some small changes in a selected CSS file, just override that CSS in your custom.css (see details in the user guide). No need to override entire file. Otherwise upgrading the theme in your store will require a lot of work from you.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
royleeuw Purchased

Hi,

I have just installed this template on a clean magento 1.8.1 system and afterwards have installed an imagecreator module to show 360 degrees photos. (created with packshotcreator)

However the 360 photos are not shown on the product page. Is there any way to override the default photo view mechanism and show the 360 image in the base? When i use the default magento template this module works without a problem.

Thanks!

Kind regards, Roy

infortis

Hello,

Because only the “default” Magento theme is compatible with all third-party extensions, because all extensions are designed to work with it. But authors of the extension should provide detailed instruction about how to integrate the extension with custom themes, since nobody uses “default” theme, everybody uses custom themes.

Please refer to chapter 2.3 Third-party extensions in the user guide for more details about third-party extensions.

Unfortunately we’re unable to guarantee that third-party extensions will work “out of the box” with our theme. This is extension author’s responsibility. Each extension modifies theme/Magento functionality, so it would be better to ask about details authors of that extension, they will know better how the extension works and what elements of themes it overrides.

Kind regards

Default-user
royleeuw Purchased

Hi i have managed to get it to work by placing the ultimo theme under the default folder and changed this in the settings as well. Now the 360 view is working with the template. I also had to change the order in the app directory to make this work.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I purchase the theme yesterday and followed all the steps disbling everything mentioned in the user guide. I installed the theme files as per the user guide, filezilla won’t unzip files so I had to unzip and upload them in ftp that way. Unfortunately in doing so I receive the following error: Parse error: syntax error, unexpected ’”Mage_Ultimo_Helper_Data”’ (T_CONSTANT_ENCAPSED_STRING) in /home/mydomain/public_html/mydomain.com/app/Mage.php on line 547

I don’t understand what has happened. This message displays on the website and on the admin so I can’t login to my admin now either. I’ve checked the user guide and most of it seems to indicate compilation mode or cache wasn’t disabled but I definitely did and now I cant log back in to check it. I’ve deleted the files from ftp but I still get the same error and reuploaded but the same thing again and tried to delete var/cache too but no joy

:( please help

infortis

Hello,

It indicates incorrect installation, most likely missing files. Also make sure you disabled Magento Compilation mode before installation. Please upload all files again to your server. Refer to the “Troubleshooting” chapter in the user guide to check full list of possible sources of problems in chapter 14.1.1.

Filezilla doesn’t unzip files, your server needs to have this ability. Please upload Theme.zip and ask your sever admin to unzip it for you inside magento root folder.

You can also upload files which are already unzipped (you can unzip on your local computer) but please note that files can get broken if you send them via FTP in large numbers without zipping. So it is highly recommended to upload zipped files.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • India

Have gone through as per your instructions but nothing happens. Also, theme is installed as per your documentation only. But still nothing is working out.

Please request you to reinstall the theme for me, as I dont have much technical knowledge. Kindly do the needful at the earliest.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • India

plz see this what i am doing wrong ? my content body changed in full width.

so its crating lots of view issuei home page .rest of pages are fine.

http://www.dbrnaturaloils.com

plz help what i have to do >

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hray Purchased

I would like to have something similar to the category sidebar menu show horizontally instead of vertically. For example, after clicking on a category from the main top menu, the category page would show as usual but under the category name would be a second horizontal menu with the subcategories. Is this possible?

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I want to disable the back-to-top function but I can’t find the correct line of code. I’ve searched using previous comments about the same subject. I’m using Ultimo 1.6.1. Can you please give me a hint how to do this?

Thanks in advance

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I need to remove the footer-top. i have disable in in System > Configuration > Ultimo > Settings > Default Magento blocks, i disable all static blocks but i have the same problem…a little spate on footer…i give you a link to explain better, i put the part that i need to remove in Acid Green Color.

Thank you zoo much 4 support!

by
by
by
by
by
by