Discussion on Ultimo - Fluid Responsive Magento Theme

7280 comments found

  • Has been a member for 0-1 years

I have a Ultimo Theme of Themeforest…However when I click my product in the catalog and go to product detail page ,I cannot see my Product image.. Please help me..

Rajiv

infortis

Hello,

1. For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

2. This issue is not theme related, theme doesn’t control product image upload and configuration. Please make sure you selected which image is your main image (for product page).

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
antec2 Purchased

Hi,

I get a 404 error on the System->Configuration->Ultimo (1.9.3)->Ultimo settings page.

So I can not change any of these settings now.

I’m logged in as an administrator and also tried to logout and relogin. Didn’t work. I tried to disable all third-part plugins, flush the cache, disable compilation mode, re-upload the theme. So it’s not likely to be caused by any other thing than the theme itself.

Could you please help me with this?

Thank you in advance.

infortis

Hello,

Please log out, clear the cache by deleting folder var/cache/, and then log in again. If this doesn’t help, then it indicates incorrect installation or some other errors in your Magento. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Please contact our support via the contact form on our profile page http://themeforest.net/user/infortis for further assistance.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jpcs Purchased

hi, my ultimo is showing to rows of description help please

Default-user
jpcs Purchased

on product page it is sorry

Default-user
jpcs Purchased

how do I get refund

infortis

Hello,

Please post a link to your site, I am afraid I can’t just guess what could be wrong, I’m not sure what you mean by “showing to rows of description”. This theme displays the product description just like in our live demo: http://ultimo.infortis-themes.com/demo/default/phone5.html If it looks different on your site, then it can be caused by some extensions which you may have.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
figueira Purchased
Congrats folks on such a great work. I am trying to move the related products box to the top of the same column (on the product page). See image link below. http://marcosfigueira.com/sample.jpg

Can you please point out to the correct file to edit? Any help would be greatly appreciated. I am using Magento 1.9.

infortis

Hello,

You don’t need to edit files to do this. Position of the related products block can be changed through theme admin panel under

System > Configuration > Ultimo > Theme Settings > Product Page

Use “Position of Related Products” field. There 3 options available, use the first one:

  • Top of the Secondary Column (below brand logo)
  • Bottom of the Secondary Column
  • At the side of the tabs

Kind regards

figueira

Thanks a bunch guys. There are SO many options that one can configure… :-) GREAT THEME!!!! Rated you guys 5 Stars.

infortis

Thank you very much.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
reddog4955 Purchased

Hello, I am having trouble getting the drop down menu to work with Ultimo on this site: http://store2.divarockerglam.com/ The category with sub-categories to display in dropdown is FURNITURE. When I check with Firebug and Console opens, it shows error messages: TypeError: MegaMenu.bar.accordion is not a function TypeError: owl.owlCarousel is not a function I installed the theme on an existing site so curious if I did something wrong with the installation Thanks for any help

infortis

Hello,

Please set this option:
System > Configuration > Menu > General > “Main Menu Mode”
to “Drop-down/Mobile”.

There was JavaScript error if that option was set to “Drop-down” (so when the mobile version of the menu was not enabled). This bug was fixed in version 1.9.3.

Kind regards

Default-user
reddog4955 Purchased

Hello, it was actually already set to Drop-Down/Mobile. I tried changing to Dropdown, then back to Drop-Down/Mobile and still having the issue

infortis

You have jQuery conflict: jQuery is loaded twice (the second is from some extension) /js/auguria/sliders/jquery-1.7.2.min.js and that causes JavaScript errors.

Default-user
reddog4955 Purchased

Great! That worked. Thanks again for the help!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
njhadmin Purchased

Hi There, Thanks for the all the works. I have a problem about product info tabs position, when there’s no related products and right side bar is present, it stays under main image. Please see the link, https://nyjewelryhouse.com/necklace-sets/n837.html Please see the link, https://nyjewelryhouse.com/necklace-sets/omn00462-tqbk.html

But if there is one or two related products, the product info tabs flow to right side.

I like to have the tabs always stay under main image. Is there a solution for this problem? Thank you in advance,

Best Regards, Jesse

infortis

Hello,

Please add this CSS in your custom.css file:

.product-view .box-tabs {
clear: both;
}

This will fix it.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
itoonline Purchased

Hi,

Is there a manual for the complete removal of the ultimo theme?

Regards, Marco.

infortis

Hello,

This theme adds some category attributes, they are displayed in the “Menu” tab in Category Management. Attributes can be deleted from the database, their identifiers start with umm_ You can delete the attributes directly from the eav_attribute table in the database. After that you just need to delete the theme files from your Magento and enable some other theme.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ctroyp Purchased

Hi, I am having trouble getting the Manufacturer text box to NOT show on the manufacturer page. The Manufacturer logo is showing up fine, but how can I make the Manufacturer text box disappear from the main product page?

infortis

Hello,

What exactly do you mean by “manufacturer page”? If you mean the attributes inside the tab named “Additional Info” on product page, then “Additional Info” tab automatically displays product attributes. You can enable/disable each attribute’s visibility on product page with _Visible on Product View Page on Front-end_ field in _Catalog > Attributes > Manage Attributes > [select attribute]_. If no attribute will be set as “Visible…” the tab will not be displayed

Kind regards

Default-user
ctroyp Purchased

I meant on the Product Page…sorry! Also, i am referring specifically to the “Manufacturer” text box the is just below the product price and just above the “Add to Cart” button.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
web-ec Purchased

Hi, order confirmation emails are not being sent in my site, it’s not a configuration issue because password recovery emails are being sent. Could this be related to the theme? Also, PayPal Pro does not work while PayPal standard works. Could you please check? Thank you

infortis

Hello,

Emails are not related to themes in any way, this is Magento’s functionality, please refer to Magento documentation for details, for example: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide . More references can be found in our user guide:
Help & Support

Kind regards

  • Has been a member for 0-1 years

I am trying to install the social login extension from Lite(From Magento Connect) ..However I can see the facebook login icons in my core theme..I cannot see them when i use Ultimo..

  • Has been a member for 0-1 years

Kindly suggest any available social connect extension available compatible with Ultimo theme.

infortis

Hello,

No extensions are needed, all you need is http://www.addthis.com/ widget.

For support please kindly use the account which was used to buy the theme on ThemeForest.

Kind regards

Default-user

I did not find the Social Login widget in that…

infortis

You didn’t mention login in your initial post. If you’re asking about social login extensions, then unfortunately I don’t have any to recommend, but there are many on Magento Connect.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Netherlands
Feggel Purchased

Hi,

I have a problem with the theme one my homepage.

I followed the documentation in displaying the slider using the shortcode and below that three banners with the grid element.

However when I switch to my different store using the country selector, the banners below the slider are pulled up towards the slider. This only happens on the first slide. When the slider moves to the second slide, the banners are pushed down again.

This doesn’t happen on the Dutch store, while the code is the same.

You can check it out here: www.notitieboekjes.nl

Then select Belgie from the country selector. I’m using chrome, but it also happens in firefox.

Thanks

infortis

Hello,

I’m sorry but I’m not sure what is the issue, I don’t see anything. Also, I don’t see any store switcher to compare notitieboekjes.nl with the other store. Please provide more info.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Netherlands
HRR1337 Purchased

Hi there,

Cant translate ‘special price’. (product / category)

- cant find them in translate.csv - cant translate it via front-end.

Where can I change that text?

Thanks!

infortis

Hello,

“Special Price” is Magento attribute so you can change it in attribute settings.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Static Block “Category above collection” and “Category below collection”

How can I display the content based on the category?

For example, if I want to display the “featured product” of that category, what can I do?

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ali4104 Purchased

Hi Guys, are you aware of a advanced product review extension and or a Captcha Extension for the product review which is compatible with Ultimo. I purchased one made by Ahead Works and was notified that it is not compatible with Ultimo because Ultimo doesn’t use the standard Magento code for Product Reviews.

  • Has been a member for 0-1 years

Hi all,

Using v1.70.

Seems to have a problem with IE9. Parts of the header and footer get chopped off.

Lots of blocks are missing. works fine in up to date Firefox, Chrome, IE, Safari.

Noticed these line in local.xml >>> TODO?: <!- CSS for IE ->

<action method=”addCssIe”><css>css/styles-ie.css</css></action> <action method=”addItem”><type>skin_css</type><name>css/styles-ie7.css</name><params/><if>lte IE 7</if></action> <action method=”addItem”><type>skin_css</type><name>css/styles-ie8.css</name><params/><if>lte IE 8</if></action>

<!—TODO

<action method=”addItem”><type>skin_css</type><name>css/styles-lte-ie7.css</name><params/><if>lte IE 7</if></action>

<action method=”addItem”><type>skin_css</type><name>css/styles-lte-ie8.css</name><params/><if>lte IE 8</if></action>

<action method=”addItem”><type>skin_css</type><name>css/styles-lte-ie9.css</name><params/><if>lte IE 9</if></action> Thanks for any help!

-->
infortis

Hello,

Theme is fully compatible with IE9 (and older versions) so there is some issue on your end.

If you require support, please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi i am ultimo purchased user,

subject :- Including top links(login/logout sign up under Account as dropdown select values)

I want to add login signup and login/out options inside account i.e account as dropdown menu where login , sign up and login/logout should be inside Account dropdown. Can please somebody guide me how to do this.. I tried but is default . .. Please help.. such that it should not affect the functionality . . . ..

regards
Pradeep

infortis

Hello,

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Please note that Magento customization is beyond the scope of our support.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I’m trying to adjust the colors but am coming up against some issues with the background on the product page combining with the background for the footer. I detailed this here understandinge it has some screen caps to demonstrate.

  • Has been a member for 0-1 years

i am unable to buy magento using payment options you have provided is there any other of buying it,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Sir.. plz provide the quick start package with latest ultimo theme..

Best Regards

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