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Hello, is our website, we selling dance costumes, recently, we find there are some problem, on home page, has these following code,

{{block type=”ultimo/product_list_featured” template=”catalog/product/list_featured_slider.phtml” category_id=”11” product_count=”12” breakpoints=”[0, 1], [320, 2], [480, 3], [768, 4], [960, 5], [1280, 6]” pagination=”1” centered=”1” hide_button=”1” block_name=”Our Featured Products”}}

{{block type=”ultimo/product_list_featured” template=”catalog/product/list_featured_slider.phtml” category_id=”12” product_count=”8” breakpoints=”[0, 1], [320, 2], [480, 3], [768, 2], [960, 2], [1280, 3]” timeout=”4000” centered=”1” size=”size-s” hide_button=”0” block_name=”Recommended Tops”}} {{block type=”ultimo/product_list_featured” template=”catalog/product/list_featured_slider.phtml” category_id=”13” product_count=”8” breakpoints=”[0, 1], [320, 2], [480, 3], [768, 2], [960, 2], [1280, 3]” timeout=”4000” centered=”1” size=”size-s” hide_button=”0” block_name=”Recommended Pants”}}

but it not working now, “Our Featured Products”,”Recommended Tops”,”Recommended Pants”do not shows on home page, but it did working in past days before, could you please give us some advice? Thanks.


It seems that you upgraded Magento to or installed patch SUPEE-6788. In that case you just need to upgrade Ultimo theme to version 1.15.4 which is compatible with Magento and with the patch.

Using older Ultimo with newest Magento or patch SUPEE-6788 will make the product sliders disappear.

You shouldn’t upgrade Magento (nor install patches) before you make sure all your themes and extensions are compatible with new version of Magento.

To install the latest Ultimo 1.15.4, please re-download the theme from your account and follow the installation instructions in the Update Guide PDF.

Kind regards

Hi, many thanks for your kindly reply, we will try to upgrade ultimo now. But confusing is we did not upgrade Magento by manual, how to stop it upgrade automatic, many thanks.

It depends on your hosting. Many providers updates Magento automatically which isn’t very good practice.

Does anyone know a good Question and Answer extension that will work with this theme? One this is responsive like this theme? Also, any good review extensions that are responsive and will work with this theme?


Unfortunately we don’t have any extensions to recommend – generally we don’t test third-party extensions because there are thousands of available Magento extensions.

We have used Demo Theme 5 as the base theme to customize our store, however we noticed that there is a lot of empty white space left at right and left side of the main section. How do we reduce those empty spaces and make it similar to Demo Store 3? Do we need to change the CSS file for that?


We’re sorry for delay. We’ve replied to your ticket sent via the contact form. Please send all tickets via the contact form.

I’m not sure which space you meant. If you mean general width of the page, then you can change it in admin panel under Theme Layout tab.

You can also import theme configuration settings (colors, font, page width etc.) from any of the demo stores. Please check this chapter in the user guide for more details:
1.5 After installation—> 3. Import configuration settings (optional)

Kind regards


RonX91 Purchased

Is this theme going to be updated for Magento 2.0?


Yes, definitely. We’re now working on the new version. We don’t have any ETA yet, new Magento has been just released.

Kind regards


So having a few issues with your theme. It all works well and looks good HOWEVER in the system.log there is FIRSTLY this:

2015-11-24T11:20:33+00:00 ERR (3): Warning: Illegal offset type in app/code/core/Mage/Page/Block/Html/Head.php on line 177

and the SECONDLY trying to identify any issues a custom script that we have was run and showed the following issues related to the theme:

2015-11-24T11:18:13+00:00 DEBUG (7): Time: 2015-11-24T11:18:13+00:00 2015-11-24T11:18:13+00:00 DEBUG (7): ---- Loading whitelists ------------------------------------------- 2015-11-24T11:18:13+00:00 DEBUG (7): ---- Searching config for bad routers ----------------------------- 2015-11-24T11:18:13+00:00 DEBUG (7): Found affected module: Infortis_Infortis 2015-11-24T11:18:13+00:00 DEBUG (7): Found route tag 'infortis'. Original route XML: <infortis> <use>admin</use> <args> <module>Infortis_Infortis</module> <frontName>infortis</frontName> </args> </infortis> 2015-11-24T11:18:13+00:00 DEBUG (7): To be replaced with: <adminhtml> <args> <modules> <infortis before="Mage_Adminhtml">Infortis_Infortis_Adminhtml</infortis> </modules> </args> </adminhtml> 2015-11-24T11:18:13+00:00 DEBUG (7): ---- Moving controllers for bad routers to avoid conflicts -------- 2015-11-24T11:18:13+00:00 DEBUG (7): ERROR: app/code/local/Infortis/Infortis/controllers/Adminhtml does not exist! This module's admin routes must be corrected manually. 2015-11-24T11:18:13+00:00 DEBUG (7): ---- Searching files for bad routes ------------------------------- 2015-11-24T11:18:30+00:00 DEBUG (7): ---- Searching for whitelist problems ----------------------------- 2015-11-24T11:18:30+00:00 DEBUG (7): Blocks that are not whitelisted: 2015-11-24T11:18:30+00:00 DEBUG (7): ---- Summary ------------------------------------------------------ 2015-11-24T11:18:30+00:00 DEBUG (7): Affected Modules:/app/code/local/Infortis/Infortis 2015-11-24T11:18:30+00:00 DEBUG (7): Affected Files:app/code/local/Infortis/Infortis/etc/config.xml 2015-11-24T11:18:30+00:00 DEBUG (7): Issues: /app/code/local/Infortis/Infortis/controllers/Adminhtml does not exist! This module's admin routes must be corrected manually.

Seems like there is an outstanding issue with admin routing that needs to be addressed!

Its on a fresh install of magento on our local dev box with the latest version of the theme 1.15.4 AND just to make sure also uploaded the patch files. However still have the above 2 issues….

Can you provide a fix for this ASAP??

Kind Regards


1. It’s just a warning in the log, not an error, it points to a core file app/code/core/Mage/Page/Block/Html/Head.php, not to any theme files. Theme was well tested and we’ve never encounter any warning like this. It seems that you have some conflicts with custom extensions or some custom modifications that are causing this warning. You can also test the theme in a completely clean fresh Magento installation, all will work fine. The problem is specific to your Magento instance.

2. It’s all fine with routing. The code in app/code/local/Infortis/Infortis/etc/config.xml is commented out, as you can check. So your script is giving you a false alarm. : )

Please contact our support if you require further assistance: contact form

Kind regards


Thanks for reply.

IF you look at my last comments the theme is on a fresh magento install with NO customisations and extensions and produces that error…

Any release dates for magento 2?

Hi There,

We’re trying to get our site to go up to 1680 width but it will not go past 1280px.

Responsive Layout = Enabled Maximum Page Width = 1680 Px

I have 1920×1080 resolution on my screens too

I even measured the width and still 1280 px.

Cheers, Joe

when can we expect a magento 2 version?

Hello, our dance costumes website is, there are 3 rows per page on product category, we think 3 is to less, could you please tell us how to setting so that row count can reach more? Thanks in advance!

how to remove add your tags section in the product details page? thanks.

Hello, i would like to have on product page collapsed collateral data, but review should be a stacked block with a button to go to the review form. Instead, i got the complete review form. How to get the review block with button to write a review?

When it be able to Work on magento 2?