8526 comments found

sosnazzy Purchased

Hello,

Is it possible to grey out the rest of the page when the menu is hovered over?

Example: www.johnlewis.com

infortis

Hello,

Unfortunately there is no such feature out of the box.

Kind regards

Do you have any official website for support?

infortis

Hello,

We don’t have, support tickets can be sent via this contact form.

Kind regards

riyaaaz Purchased

Do you know why this is happening? This happens occasionally when slider changes in firefox browser, OS X yosemete.

http://monosnap.com/image/me1eVwDwlL1hcx8BgEFMPqCUzh5zLb
infortis

Hello,

Must be a browser issue (e.g. browser doesn’t fully support CSS transitions, quite common) or some conflict between browser and slider plugin.

Kind regards

akent64 Purchased

Is there a way of making certain subcategories in the navigation dropdown span across 2 columns instead of just 1? My category is too long

Thanks

infortis

Hello,

Unfortunately there is no such feature but we’re planning to implement something similar in the future updates.

Kind regards

Hi There,

Upgraded and now getting Error:

Fatal error: Class ‘Infortis_Ultimo_Helper_Header’ not found in /home/thistore/public_html/app/Mage.php on line 547

Warning: include(/home/thistore/public_html/includes/src/Mage.php) [function.include]: failed to open stream: No such file or directory in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Warning: include() [function.include]: Failed opening ’/home/thistore/public_html/includes/src/Mage.php’ for inclusion (include_path=’/home/thistore/public_html/includes/src:.:/usr/lib/php:/usr/local/lib/php’) in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Fatal error: Class ‘Mage’ not found in /home/thistore/public_html/includes/src/Mage_Core_functions.php on line 244

Warning: include(/home/thistore/public_html/includes/src/Mage.php) [function.include]: failed to open stream: No such file or directory in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Warning: include() [function.include]: Failed opening ’/home/thistore/public_html/includes/src/Mage.php’ for inclusion (include_path=’/home/thistore/public_html/includes/src:.:/usr/lib/php:/usr/local/lib/php’) in /home/thistore/public_html/includes/src/Varien_Autoload.php on line 93

Fatal error: Class ‘Mage’ not found in /home/thistore/public_html/includes/src/Mage_Core_Model_Resource_Session.php on line 108

Cheers, Joe

JosephGourvenec

Hi so how do I fix it please?

Do I re index and run compilation?

Cheers joe

infortis

Install theme update and then recompile (System > Tools > Compilation), flush Magento cache and clear browser’s cache.

JosephGourvenec

Perfect thank you

Sorry if this is covered somewhere, but I cant seem to find it – Please link if known an update/upgrade guide for this theme with magento for me

I need to upgrade magento to latest 1.9.0.0 to 1.9.0.1 and Update Ultimo to latest

Where is the upgrade/update guide? Which order should the update be done? etc

thank you!

Default-user

I have my website store design and function perfectly working and want to preserve all current settings, when doing the upgrade, will I have to re-design ? Will the update preserve all the settings?

Thanks again.

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