This author's response time can be up to 1 business day.
hello. My shopping cart summary (with a shopping bag icon) is acting strange. If empty, it shows “you have no items in your shopping cart.” when you hover. But if there is something is in it, icon and message disappear completely when you hover.
you kind of have to move around your mouse. You will eventually see a hand with yellow message box, but that is it. it appears again when you move away from the shopping cart icon. Can you please let me know how to fix this? thanks
You must have set colors which are invisible when you hover the mouse over the drop-down (e.g. white text on white background). You can change colors in System > Configuration > Theme Design > Main Menu > Drop-down boxes (save config and flush the cache).
hello. setup was correct black tex on white background, but somehow this problem was happening. I just re-save config and flush the cache and everything is working now. thanks!
actually, the problem started happening again. It seems it only happens in Safari (version 5.1.9) I tested newer safari and did not have this problem….
Clear the browser’s cache. If it sometimes work, and sometimes not then this is some problem with the browser.
I don’t want php files. do you have HTML files for this template?
We only have Magento theme.
Do you know how can we add some more Google Fonts to the current list? I’m missing some and can’t find the file that handles the list to add them.
I found the file, just need to add the name to the array: app/code/local/Infortis/Infortis/Model/System/Config/Source/Design/Font/Family/Google.php
Is it possible to change the category grid view to display as list by default?
Yes, this is standard option of Magento.
how do i increase the number of crossell items on the product page from 4 to 5
“Cross-sell” items are displayed in the cart. On product page you can display “related” or “up-sell” items. How to increase number of “related” is described with details in Ultimo user guide (in chapter about product page).
On the product page, when I use the share this toolbar when I try and post it it is pulling other images before the actual product image. The images that it is pulling is CMS, PDF, a light bulb, then the product image, I need to scroll over till I find the image that I want to use. It is unrealistic to think that the customer will scroll to the correct image before posting this. How is it possible to define for it to use the product image when sharing and to ignore the others? if this is not possible, is it possible to use our logo if it can’t find the product image?
If you’re asking about AddThis toolbar then this is not part of the theme, this is just a third-party widget, I’m sure that more information about it can be found on their website.
Class ‘Mage_Default_Helper_Data’ not found in /public_html/app/Mage.php on line 546
Fresh install 126.96.36.199
I did all standard procedure from the ultimo guide pdf.
I tried 3 times fresh install and still don’t work. Before its was no problem with magento 1.7.2 with 1.5.4.
Could you guys please help me out!
Please check the Troubleshooting chapter in the user guide, point:
14.1.6 Fatal error: Class ‘Mage_Default_Helper_Data’ not found
In short, Magento’s compilation mode was not disabled before theme installation, or theme wasn’t enabled properly, or you didn’t upload all files.
I am having trouble adding multiple translations to the theme.
Once I add a extra “store front”, the design breaks. I dont understand why.
Can you guide me through it?
After you create new store view, go to System > Configuration > Ultimo > Theme Design and click Save Config button. Then go to System > Configuration > Ultimo > Theme Layout and
click Save Config button again.
If you’re using Ultimo 1.4.x or older, you will need to click “Refresh CSS” buttons, as described in the user guide.
Here is from your User Guide:
“This theme introduces a few additional interface character strings. For example “Special
Price” label is replaced with shorter “Now only” label. Strings are located in
file can be used to translate the interface into other languages.”
I think that is simply wrong. My folder does not contain any translate.csv
and it does not take care of my problem – see this testversion of the site. When I pick “Norsk” the site reloads, and breaks. This is what I have been experiencing.
now something actually happend…wait a moment to see if I am the error
Regarding translations: this file is there by default so you probably accidentally deleted it.
I want to make ‘Footer column 4’ static block look like this samepl
but currently my site looks like
How can I setup the sample picture on footer column?
User guide describes how to display social icons: 6.5.3.C Social icons.
To align text vertically (similar to your 1st screenshot), use this HTML:
<a class="feature v-centered-content" href="#">
<span class="icon i-twitter no-bg-color" />
<span class="v-center">Add to Wishlist</span>
We’ll add this snippet to the user guide in the next update.
Hi is the demo contents provided in this template? Tks
In the next update (in a few days) we’re adding sample database containing all the products and settings from the demo for quick start.
Very Well… I will attend this new version. Tks
How can I add a link under the featured slider, I would like to have a link that says “to see more featured products click here”
On the home page you can add any custom HTML so you can create a link to the category which contains those products.
Hello, is teh demo data part of the template or it comes empty?
Great. And will it be possible to download the sample database or o I need to wait until it is complete before I buy?
Yes, after purchase it will be possible to download (any time) all future updates for your store.
I’ve setup a Reoccurring profile for certain products in my store and I’m noticing that the theme isn’t displaying the “reoccurring Profile ” tab like the default Magento theme does. Is there a way I can fix this?
My Reoccurring Product: http://bit.ly/1ad4yue
The tab you see in the default magento theme http://www.magentocommerce.com/knowledge-base/entry/working-with-recurring-profiles/
Also when I add the reoccurring product to my shopping cart, the recurring profile schedule information and the profile start date are suppose to be displayed as part of the shopping cart product description, however it is not.
Did you test it in the “default” theme in your store? I mean: did you switch to the “default” theme to see if recurring profiles works for products in your store? This element wasn’t modified in Ultimo so please make sure you configured everything correctly.
If it’s possible, please contact us via the contact form on our profile page http://themeforest.net/user/infortis and provide access details so we will check this.
Hello, have just downloaded the theme package however it folder for version 1.7 is missing. I do have 1.5, 1.6 and 1.8
Nothing is missing, please read the installation instructions first. If you have 1.7 then install Theme.zip and nothing more.
First off great looking theme! I do have a few questions before I buy.
1) Can you install this theme on a existing Magento site that already is running and has a theme. I would want to switch themes on the backend once I got it looking the way I wanted. If not how would you suggest installing this on a site thats already has a theme and is up and running with sales daily.
2) Of course SEO is very import to keep in mind with a theme. Do you guys have some kind of documentation as far as SEO with this theme?
1. You can install this theme the same as any other Magento theme, so you can also install on running store and switch themes. But in that case you should first create test installation of Magento (e.g. a copy of your store), install the theme there, configure it and make sure you know how to configure everything.
2. Our theme is generally SEO-friendly and support all Magento’s SEO functionalities.
I really like the look of store version 4. How do I get that version to load correctly. I’m trying to get the 3 sample banners to be placed under the slidshow, but can’t seem to figure it out.
In my admin section under CMS > Manage Pages, I have 5 Home pages..? I.E. Home page | ULTIMO Home Page | Ultimo Home Page 2 | Ultimo Home Page 3 | Ultimo Home Page 4…? and they are all enabled Is that correct?
Any help would be appreciated.
After you import sample pages, you only have to activate one home page. If you like demo 4, activate “Ultimo Home Page 4”. Please check the documentation first: 6.1 Home page, it may really help you. Home page configuration is Magento’s core functionality and is not theme-specific so more information can be found in Magneto docs.
I have few questions about the width of the theme, I like the theme to be FULL width.
1) Can I change the width through the admin panel (i.e: 1280, 1360, etc..)?
2) Can I change the padding (the margins) through the admin panel? I just want very few pixels at the left and the right sides of the theme, for me in the current 1280 px demo, it’s somehow boxed, I only want 5 millimeter for the left and right margins, can I achieve this through the admin panel or CSS? Does the documentation show how?
Thank you very much.
2. Colors and other design settings of dozens of elements can be changed through the admin panel, but of course not all. To modify padding you would need to add a few lines of CSS. This is not covered in the documentation (you can imaging hundreds of similar customizations so unfortunately we’re unable to cover all possibilities in the documentation) but this is just simple CSS tweaking.
Thank you for your quick reply !
One more question, when I click add to cart, is there any option I can make to disable the button after the first click until the item is added to the cart so that customers don’t double click add to cart? Is there Ajax?
There are no such features.
Hello, I set up a template for your site for your client, http://soccer.biz.ua/, and that at the moment there is a situation that needs to be done MultiDomains store. Some points I have already corrected. But here are two pieces that I don `t know how to fix it.
1. Link on the logo of another store http://soccer.biz.ua/used, leads to the main page of the first store http://soccer.biz.ua/
2. Code for home page http://soccer.biz.ua/used, is such that the most and the main site http://soccer.biz.ua/, but the output of goods under the slider does not work on http://soccer.biz.ua/used
Multi-store configuration is not related to themes, this is Magento’s core functionality and Ultimo fully support it. You may find more information in Magneto documentation.
Each home page in Magneto can be activated for any number of store views, and each store view can have different home page.
If you have any other questions about Ultimo, please use the account which was used to buy the theme on ThemeForest to request support.
I don’t know if I can put a Request here, love, love, love your work!
I would love to have a landingpage were the sub categories are visible (with category images and description).
But that’s not working as is…
Or is this already possible? Anybody knows?
Unfortunately there is no such feature in Magento out of the box, you would need to find an extension which adds this kind of functionality or create landing pages manually (in this case please see this chapter in the manual for more details 4.5.2 Landing pages).
We will fix it in the upcoming update.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $39