8345 comments found

nopez4you Purchased

Any chance that you could fix this issue for us?

We are selling t-shirts that have a size option. When the user clicks the add to cart button it simply redirects the user to the product detail page without adding the item to the cart or prompting the user to select a shirt size.

This has proven to be a bit confusing to our users because it’s not really clear to them what they need to do next…or if the item has been added to their cart.

What is needed to correct the problem is the same red alert box that appears around the missing option when the user clicks the add to cart button from the product detail page.

Please see these screen captures: http://goo.gl/cFP8pu

It would be even better if a large red alert box appeared above the product (the same style box that appears in green when an item is successfully added to the shopping cart).

Thanks.

infortis
When the user clicks the add to cart button it simply redirects the user to the product detail page without adding the item to the cart or prompting the user to select a shirt size.

Hello,

If product has options, then the user see the message about required options:

This is Magento’s default. I agree that it would be better if the user saw red alert box around the missing option, but since this is Magento’s default behavior we prefer not to modify it to avoid conflicts with third-party extensions (product page and product options are one of the most frequently modified/extended features). Although we’ll take a look into that in the next updates, maybe there will be some simple workaround which doesn’t interfere with Magento’s default javascript.

Kind regards

We want in the subcategories to show the category pictures as it is in your demo 4 in the electronics? how can we do this?

Default-user

the thing is that you do it in your demos…

infortis

Hello,

First, you need to enable “Wide Style” in: System > Configuration > Menu > Style of the main menu

What you can see under categories ‘Fashion’ and ‘Electronics’ in our demos was created using blocks which can be added to each top-level and second-level category. Category blocks are described with details in the user guide: 13.2 Custom Category Blocks

For example, the yellow banner under ‘Electronics’ is a content of the text field “Block Right” in Catalog > Category Management > ‘Electronics’. Please take a look at the screenshots in chapters 13.2.2 and 13.2.3, they show the layout of all custom blocks under top-level and second-level categories.

Kind regards

Yglyacov Purchased

On your manual : 11.3 Clickable images To make the slide image clickable, you can use this HTML as a block content.

Can I have several images with different links ?

infortis

Hello,

You can have as many slides as you need. And you have full control over slide content – in each slide you can have any custom HTML so you can add multiple images with different links.

Kind regards

is there an option to have add to cart on listing view? coz all i could see on the demo is the add to wishlist and compare when i hover the products.

infortis

Hello,

Yes, the “Add to cart” buttons can be visible or hidden.

Kind regards

Default-user

what about in home or cms? it can be shown as well?

infortis

Multiple product sliders can be shown on any CMS page (also on home page), buttons in sliders are optional (can be enabled/disabled per slider). You can also adjust settings such as animation type, speed of animation etc.

steven576 Purchased

..

steven576 Purchased

Hey infortis,

I just updated my website to 1.5.8

But some issue i don’t know how to fix.

Can you check for me please?

my website is bodeal.com

How to delete arrow on the main bar?

please see screenshot below

http://screencast.com/t/xI4xPcTLj0Fp

footer issue

http://screencast.com/t/M6opDejd

And also the mobile version home page looks not good.

Can you fix for me please?

thank you so much

infortis

Hello,

It indicates incorrect upgrade. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Most likely not all new theme files were uploaded to your server or the old files (e.g. inside your custom sub-theme) override the new files. Also, re-save theme settings after upgrade (please see details in the Update Guide).

Kind regards

Yglyacov Purchased

hi, i made some changed with the menu and got this error: Fatal error: Class ‘Mage_Default_Helper_Data’ not found in /home/yglcoil/domains/ygl.co.il/public_html/app/Mage.php on line 546

infortis

Hello,

Most likely you didn’t enable the theme in a correct way which is described in the user guide (chapter about installation). Enable the theme in:
System > Configuration > Design
not in:
System > Design

Kind regards

I just upgraded to the new theme and ran into an issue. My store is bilingual and everything shows up correct on the Menu bar in the English store. However in the Thai store , there is a background image showing up under the Anchor categories in the main menu bar. How do i get rid of this background image.

This is what i need to switch off in the design_thai.css

background-image: url(../../images/infortis/ultra-megamenu/arrow-dropdown.png);

My site is www.myglitzjewels.com

Regards

infortis

Hello,

This isn’t default behavior of the theme so something overrides it in your Magento, e.g.:
- some custom modifications in CSS,
- or not all new theme files were uploaded to your server and you still have some old CSS
- or you didn’t re-save theme settings after upgrade (as it is described in the Update Guide).
- or you didn’t disable Magento’s compilation mode or didn’t flush the cache

Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Kind regards

Hello,

Does your template have a build-in option to show an added PDF datasheet?

infortis

Hello,

Unfortunately there is no such feature in Magento out of the box.

Best regards

Yglyacov Purchased

Can I show delivery cost for every product on product category page and on product page?

infortis

Hello,

Unfortunately there is no such feature in Magento out of the box, you would need to install some extension which adds this kind of functionality for those pages.

Best regards

ircsome Purchased

I have changed the line below (around 165) in /app/design/frontend/ultime/mytheme/template/catalog/product/view.phtml to eliminate the nl2br.

If you leave this function in then you’ll get a whole bunch of <br />s in your short description if you use the tinymce. These <br />s could make your page look badly formatted.

<div class="std"><?php echo $_helper->productAttribute($_product, nl2br($_product->getShortDescription()), 'short_description') ?></div>
infortis

Hello,

This is Magento’s default so we didn’t change it because most of the people already have their short descriptions adjusted to those additional <br />s.

Best regards

Default-user
ircsome Purchased

Understood.

I need to work on this for my site as some descriptions get created by real people who may or may not choose to use the wysiwyg editor. I gotta think there’s lot’s of people out there in a similar situation.

So I think I’m going to try something like …

if description contains html tags { DO NOT use nl2br } else { use nl2br }

Default-user
ircsome Purchased

like this … seems to work ok.

<?php if (preg_match("/<[^<]+>/",($_product->getShortDescription()))) { ?> <?php /* ne remove nl2br when string contains html tags */ ?> <div class="std"><?php echo $_helper->productAttribute($_product, ($_product->getShortDescription()), 'short_description') ?></div> <?php } else { ?> <div class="std"><?php echo $_helper->productAttribute($_product, nl2br($_product->getShortDescription()), 'short_description') ?></div> <?php } ?>

G’day guys,

A client of mine is ultra keen for this website, however they DO NOT sell anything online.

So my question is can I remove all the checkout stuff from the website?

All they want to do is show off their products, but currently they do not want to give option to buy it online. (which might change in the future)

Regards, Steve

infortis

Hello,

The “checkout” functionality can be easily disabled in Magento. And our theme have an option do remove “Add to cart” buttons from category pages and from product sliders. But you may also need some additional minor customization, for example: “Add to cart” button on product page would need to be removed manually (by editing template file of the product page).

Kind regards

Default-user

Thank you for the response.

You say it can be removed from the product page template, but does that involve editing actual code or can it all be done through Wordpress?

Regards, Steve

infortis

You would need to remove it from the code.

Please note that this is a theme for Magento, not for Wordpress.

lgblazz Purchased

For products where it shows the price. If I have a “wholesale” price. How do I get the product to say “Login for wholesale price” under the default set price?

For ex.

Brown Handbag $99 Login for wholesale price

infortis

Hello,

Price management is Magento’s core functionality not related to the theme, please refer to Magento documentation for details, for example: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide . More references can be found in our user guide:
Help & Support

These threads on Magento forum may also be useful:

Best regards

jjbbly Purchased

Hi, I want to edit the check out page, about paypal payment, we mean to add information”Please note the goods will be shipped to your PayPal receiving address only” Please kindly advise how to edit the check out page? Thank you.

infortis

Hello,

Additional information can be placed in the static block which is displayed in the checkout, see the user guide for details: 6.2.8 One page checkout

To change how paypal info is displayed you would need to customize Magento, it is not part of the theme.

Best regards

Yglyacov Purchased

Can I update a new font not included with your theme on admin panel, or should I handle the code ?

infortis

Hello,

To add custom fonts you would need to add those fonts with custom CSS. Enable additional CSS file custom.css in which you can override or extend the default styles of the theme. For more details about theme customization please refer to the user guide, chapter 5.1.2 Override default CSS styles.

Best regards

Yglyacov Purchased

Does this Ultimo supports one page check out ?

infortis

Hello,

One page checkout is Magento’s built-in feature and is fully supported.

Best regards

Hello, short question: How can I activate / add stars in the ratings? I have a rating, but I can only see words in the product detail page.

Thanks

Default-user

I have found info.

infortis

Hello,

You need to create and activate some ratings and then stars can be added to products.

This is Magento’s functionality not related to the theme, please refer to Magento documentation for details, for example: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide . More references can be found in our user guide:
Help & Support

Best regards

Hi, We have some problems with the brands slider. We change the configuration in the brand configuration settings but nothing happens. We want to show only logo of the brand listed in our products but the slider show all the brands of the manufacture attributes. Any advice? http://www.lujocheap.com

Thanks in advance

infortis

Hello,

Please set the “Show All Brands” to “no” and then re-index Magento and flush all caches. Slider will display only those brands, which are currently assigned to your products.

Best regards

Default-user

Hi, We have already made this but nothing happens. Any other idea? Thanks in advance.

infortis

Please kindly contact our support via the contact form on our profile page http://themeforest.net/user/infortis and provide access details to your admin, if possible, so we will check your config.

Hello,

does this theme work on magento 1.4.2 ?

thx

infortis

Hello,

Unfortunately not, only newer: Magento 1.5.x, 1.6.x, 1.7.x, 1.8.x.

Best regards

Default-user

what happens if we install on 1.4.2? it works partially or it does not work at all?

also i had asked a few more queries please respond.

infortis

There may be some incompatibility but I’m unable to tell anything, we didn’t test it with 1.4.2.

We didn’t get other comments from you – have we missed something? If yes please send a link to the comment so we will reply ASAP.

Yglyacov Purchased
? Why do I get this gap between main menu to main section (black square) http://awesomescreenshot.com/00c21olu53
infortis

Hello,

To remove the gaps you can set the menu as “Stretched” in the admin panel: System > Configuration > Ultimo > Theme Design > Main Menu

Best regards

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