infortis supports this item


10607 comments found.


Great theme!

I can’t figure out how to increase the width of the page. Please help… At the moment it’s only 960px and I want it to be at least 1280 px. How do I change it?

I’ve tried flushing everything in the magento cache + clearing browsing history in ie. It is still the same width.

When you change the width and clear the cache you should see the change. So this means that something overrides the theme in your Magento and changes theme’s default behavior:
- third-party extensions,
- some custom modifications,
- custom sub-theme,
- some elements that left from previous theme

Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Thanks, now it works… thumbs up :o)

Hi, please could you advise how I can make the home page slideshow to show on the category page? Best Regards.


That slideshow was designed to be displayed only on home page. In one of the next updates we’re planning to add option to display slideshow on other pages.

Kind regards

Hi, Good day! I would like to ask if we can do this or if there is possible way to do this:

product previewer photo samplelayout.jpg

thank you,


If its okay, could you provide the modified files to do this.


I’m sorry but theme customization is beyond the scope of our support.

When you want to make some non-standard design changes (for which you can’t find settings in theme admin panel), you can do it by adding custom CSS. Enable additional CSS file custom.css in which you can override or extend the default styles of the theme. All the CSS styles placed in this file will not be lost after upgrading the theme in the future. For more details about theme customization please refer to the user guide, chapters 5. Customization and 5.1.2 Override default CSS styles.

To find out which part of CSS you need to extend or override you can use Firebug (add-on for Firefox: and ) or other similar tool.

thank you…


Minor problem logging in on the front end. Running Magento CE 1.8.1 and Ultimo (1.5.8).

When you create an account, your’e automatically logged in = working. When you logout, you can’t login again, flashing screen, reloads, no error messages.

When changing to Modern theme, login works as supposed.

Site to test: [/customer/account/login/] (Ultimo), non english, and (Domains running same install).

Tested with latest Chrome and Firefox on Win7.

Any ideas?


As stated in the theme description current version supports Magento and Magento is not supported yet. So you shouldn’t upgrade your Magneto yet. We’re working on an update right now. please check this comment for more details:

Kind regards

Works perfectly! I did not think a minor update would cause any problems. Thank you for always being here and helping us :)

Magento team just added some improvements in that version, so now all of them have to be implemented in Ultimo to make it fully compatible. Update should be available very soon, we’re working on it.

Hiya Infortis,

Tnx for this great theme. I have one question. On the homepage there is a bottom menu. I have no idea where I can disable this. Can you help me out? Tnx!


If you are referring to “Sitemap | Zoektermen…” then these links are built into Magento. But with Ultimo you can easily disable them (in System > Configuration > Ultimo > Settings > Default Magento blocks) or even replace them with custom content. Please refer to chapter 7.9 Default Magento blocks in the user guide for more details.

Kind regards

Tnx for the quick reply!

I update form 1.2.0 to the last version and my grouped products stop working, grouped product not show the table listing the product titles and prices on the right side column. I managed to reduce the problem to the view.phtml because when I put the code from the previous version of the theme it works but I can not detect where the problem is in the new version. What can I do to resolve this?


Grouped products work without any problems in new version, please check in the demo: So this issue is something on your end, for example you may have some modifications or custom sub-theme which overrides theme’s default code. You can test it in a clean fresh Magento installation, all will work fine. Please refer to the “Troubleshooting” chapter in the user guide to check the list of possible sources of problems in chapter 14.1.1.

Kind regards

Can you use retina ready logo? I uploaded logo@2x.png in skin/frontend/ultimo/default/images, but it doesn’t seem to work


Retina-ready logo support is something that we’re working on right now. :) Quick workaround is to upload logo which is twice that big as your current logo (keep the standard name, without @2x).

Kind regards

On Magento, users are unable to log in. Custom login form does not contain any form_key and there is a form key validation happening in loginPostAction of magento.

There is a fix here:

I’m not sure if this is a new requirement for themes in magento or if it is just a bug. Figured I’d share it with you since it fixed my problem with the theme.

Also, have you been able to look into this:


Current version of Ultimo supports Magento and Magento is not supported yet. We’re working on an update right now. Please check this comment for more details:

Kind regards


How to add a 2nd logo(next to the main logo on the right) having a different link?



When you want to customize a theme in Magento, you can display the name of template file of every block in the front-end by enabling the “Template Path Hints”. This way you can easily check which template files you need to edit to customize specific sections of Magento. Please see this short video tutorial for more details:

Kind regards


I encountered a layout issue on different store view. On the configuration side, all settings from the responsive layout for custom store view was remain checked, in which they used website configuration scope.

Please refer to the attached link to view the issue

Appreciate & Kind Regards.


Hereby the link to the website.

Thank you in advance.

Kind regards.

After creating new store views, please go to System > Configuration > Ultimo > Theme Design, select “Default Config” under Current Configuration Scope in the top left corner of this section of the admin and then click “Save Config” button.

Then go to System > Configuration > Ultimo > Theme Layout and click “Save Config” button again. Then flush all caches and clear your web browser’s cache.

This will rebuild CSS files with design settings for all your store views.

Awesome. Thank you Infortis.

Hi, we are running multi-websites on a single domain, however when we switch to one of our websites the layout of the theme is broken. It seems the CSS is different and it may be using magento’s default theme (‘Account’, ‘Wishlist’ are displaying as ‘My Account’ ‘My Wishlist’) Any idea why this is happening? Thanks for the help.

Double checked the guide and yes the theme is installed correctly (under system >config>design not system->design). It is selected under the specific website & store views aswell…

it looks like design_default.css is not being utilized in the other website view

Theme’s default translation is ‘Account’, ‘Wishlist’. So if one of your websites displays ‘My Account’, ‘My Wishlist’ instead of ‘Account’, ‘Wishlist’, then it means your Magento doesn’t use the translation from the theme. So something overrides Ultimo in your Magento.

As stated in 4.3 How to enable the theme you need to remove all theme overrides from categories, products and CMS pages. There are many places where a theme can be enabled. If you have just installed a fresh copy of Magento, those places will be empty. Otherwise, please take a look at these sections of the admin panel:

  • System > Design
  • Catalog > Manage Categories > [category] > Custom Design > Custom Design
  • Catalog > Manage Products > [product] > Design > Custom Design
  • CMS > Pages > [page] > Design > Custom Theme

All these fields should be left empty, do not select any theme there.

Hello Guys I have a quick question.

On my products page, I have a left side menu. I also have the brands block and block_product_secondary_bottom on the right side, Is there a way to get these to go beneath the menu on the product page only? Making it a true 2 column layout instead of 3?


There are no settings to do this, you would need to customize the template file of the product page.

Kind regards

Would you be able to direct me on how to do this? Or point me in the basic direction?

You can move/add/remove any blocks in Magento using Magento’s standard XML syntax in layout update files but this is a complex subject so we are unable to support it. Here you can find some tutorials and articles about Magento layout XML:

You can also display names of template files of every block in the front-end by enabling the “Template Path Hints”. This way you can easily check which template files you need to edit to customize specific sections of Magento. Please see this short video tutorial for more details:

Pre Purchase Questions

1. Are there settings in this theme to turn off the cart. We want to use this as a catalog only no selling.

2. Can we have products in category view display the short description?

3. Our client has a lot of irregular product pictures. Can your theme force them all to the same size say a 150 px x 150 px?

4. Can we remove all the cart and login from the theme?


1. There are no settings to disable cart, you would need to customize the theme. But you can disable checkout in Magento so that customers are not able to buy anything.

2. Yes, please see example:

3. Yes, all product images can be displayed in the same size. If they have irregular shape the blank space will be filled with white color.

Kind regards


Is there any way to display the latest / featured products randomly in the left/right sidebar vertically? eg. display 2-4 products in the sidebar as a single column.

and are there any way to remove the “compare products” in the sidebar?



There is no such feature (vertical display), but you can display the Featured Products slider in the sidebar (just put it inside a static block) and configure it to show one product at a time.

Kind regards


We have a problem when we try to share a product image on Facebook through Addthis extension ( for example We think is an open graph issue. We insert this code in the head.phtml but it doesn’t work. Any suggest?

Thanks in advance

<?php if (Mage::registry(‘current_product’)) :?> <meta property=”og:site_name” content=””/> <meta property=”og:title” content=”<?php echo $this->getTitle() ?>”/> <meta property=”og:type” content=”product”/> <meta property=”og:url” content=”<?php echo Mage::helper(‘core/url’)->getCurrentUrl() ?>”/> <meta property=”og:image” content=”<?php echo Mage::helper(‘catalog/image’)>init(Mage::registry(‘current_product’), ‘small_image’)>resize(200,200);?>”/> <meta property=”og:description” content=”<?php echo $this->getShort_description() ?>”/> <meta property=”og:description” content=”<?php echo $this->getDescription() ?>”/> <?php endif ?>


AddThis widget is third-party extension, unfortunately we’re unable to provide support for third-party extensions.

Kind regards


Have just reinstalled this theme from scratch again and both times the main menu drops down behind the homepage banner. How do I fix this?

Screenshot below;

Update: It looks as though this problem mostly (or only) occurs in Chrome. IE & FF work fine.


This issue was fixed in version 1.5.2-d, please re-download the theme and perform an upgrade.

If you prefer to fix the issue without upgrading, you can do it manually. Fix is very simple (see Changelog.txt for more details). Add this line:

#nav .level0-wrapper { -webkit-transform: translateZ(0); }

in skin/frontend/ultimo/default/css/infortis/ultra-megamenu/ultra-megamenu.css

And add this line:

#nav ul { -webkit-transform: translateZ(0); }

in skin/frontend/ultimo/default/css/infortis/ultra-megamenu/classic.css

Remember to flush all caches after that.

Kind regards


I want to remove the additional tab in the product page. I tried to remove the code below in file frontend/ultimo/default/layout/local.xml (line 389) but it did not work. Did I miss out something?

<action method=”addTab” translate=”title” module=”catalog”><alias>additional</alias><title>Additional Information</title><block>catalog/product_view_attributes</block><template>catalog/product/view/attributes.phtml</template></action>

Kind regards.


Can I create a sub-theme of Ultimo? If possible, how to achieve that? Meanwhile, I am reading your user guide 5.1.4 Create Custom Sub-theme, but did not found the solution.

Kind regards.


Of course, you can create as many sub-themes as you need in your project.

Creating sub-themes is not theme-specific, it works the same in every theme and it is Magento’s core functionality. Some basic information can be found in theme user guide (please see chapter 5.2 Magento theme customization), more info can be found in Magento documentation.

Kind regards

Managed to create the sub-theme. Thank you.

Hello :)

How can I change individual footer column widths? to a grid12-2, grid12-2, grid12-3 and grid12-3?

Thank you in advance Julian


This can be done inside static blocks. But for support please kindly use the account which was used to buy the theme on ThemeForest. Thank you.

Kind regards

Hello Infortis,

Could you me please say, where is the following static block for this:

I dont find the block. The right block is “block_footer_links2”, but for the left block, I havent no idea.


These links are built into Magento. But with Ultimo you can easily disable them (in System > Configuration > Ultimo > Settings > Default Magento blocks) or even replace them with custom static block (number 1 on the screenshot, block_footer_links.):

Please refer to the chapter 7.9 Default Magento blocks in the user guide for more details.

Kind regards

Hi Infortis,

Is it possible to modify the “Alternate Image” function so it only works when you hover over the product image on the catalog page?

It currently works when you hover over the entire area of the product. I’m installing a color swatch extension, and the hover function is conflicting. I would like to maintain both functions.

Thanks, Keith


That would require some minor modifications in the code.

Kind regards

Do you know where this piece of code is located for modification?

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you.