Discussion on Ultimo - Fluid Responsive Magento Theme

7202 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
I own a problem with full extension page cache: http://www.magentocommerce.com/magento-connect/lesti-fpc.html where the cart is no longer displayed when the active option.
infortis

Hello,

Unfortunately we’re unable to provide support for third-party extensions. Please refer to chapter 2.3 Third-party extensions in the user guide for more details.

If your extension overrides some default elements of the theme, then it would be better to ask about details authors of that extension, they will know better how that extension works and what elements of themes it overrides.

Probably you need to exclude the cart from your cache.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
nuyu Purchased

Hi, how would i go about hiding related products and brand info for responsive layout only??

infortis

Hello,

There are some very useful CSS classes to hide elements below specific screen resolution.

For example, add class hide-below-768 to the HTML element which needs to be hidden if the screen is less than 768 pixels wide:

<div class="hide-below-768">
    This is just a sample text...
</div>

Please refer to the user guide for more details:
6.5.1.A Hide elements for specific screen resolution

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Moiety Purchased

Hi – I found some javascript documents which need some defer parsing of JavaScript. I tested my website with Gtmetrix and there I found this. Any recommendations?

infortis

Hello,

Things like this are related to the structure of Magento. Magento loads javascript in the header, to change it you would need to modify Magento.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am having an issue on the responsive version. It will only display page 1 button and the button for next page on the bottom of my pages. For visitors it then looks like that category only has one page.

I know that this needs to be changes in a css file but I cannot find out where. I have looked at the style.css for the .pages li class but I am unsure of exactly what to change to get it a few more pages at the bottom instead of just Page 1 and the Next buttons.

I would greatly appreciate any help with this.

infortis

Hello,

Please add this CSS to you custom.css file:

.pager .pages li {
   display: block !important;
}

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

1) Am interested in having a sticky nav bar anchored to top of page. Are there any solutions for this that you have seen work properly? That you’d recommend?

2) Since this theme uses jQuery, what elements of the Prototype/Scriptaculous script are not necessary? Would love to speed up page load times.

infortis

Hello,

1. This would require some customization, unfortunately we don’t have any ready solution for that. It’s something that we’re planning to add: http://themeforest.net/item/ultimo-fluid-responsive-magento-theme/3231798#item-description__

2. Prototype/Scriptaculous is part of Magento and shouldn’t be removed.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
huntsim Purchased

Hi,

Is there any way to make it go to the PayPal mobile site when the user is viewing the site on a mobile?

infortis

Hello,

I’m sorry but I’m not sure, this is not theme related, PayPal and other payment settings are not part of the theme.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there, We just upgraded to the latest version and a strange thing happened with the “mini cart”. When you add a simple product to the cart, it shows up in the drop down as being part of the cart in the “Recently Added items”. But, when you add a grouped product to the cart, the drop down in the mini cart says: “You have no items in your shopping cart.” Any ideas?

infortis

Hello,

This may indicate incorrect installation. Please refer to the “Troubleshooting” chapter in the user guide to check the list of possible sources of problems in chapter 14.1.1. If you’re using Magneto 1.8.1.0, remember to install the theme patch for that version of Magento.

Other than that, this is not a theme related issue. Please check your log files in var/log/ (log settings should be enabled in System > Config > Developer) for more information about possible errors.

Kind regards

Default-user

Reinstalled everything fresh. It still doesn’t work. The Mini Cart always shows “You have no items in your shopping cart” when adding grouped products. There is some bug here in the theme. What are we supposed to look for in the log files?

infortis

This works out of the box so most likely you have some errors in your Magento installation or something overrides the theme code in your Magento and changes theme’s default behavior, e.g.:
- third-party extensions,
- some custom modifications,
- custom sub-theme,
- some elements that left from previous theme

Please check all of this and then contact our support via the contact form on our profile page http://themeforest.net/user/infortis if you need assistance.

Default-user

btw, I disabled every single third-party extension. Going to try to reinstall again.

infortis

Disabling extension not always stops the extension: http://inchoo.net/ecommerce/magento/how-to-fully-disable-turn-off-magento-module/

And even if you turn it off completely, extension’s template and layout files can still override: theme’s files or Magento “base” theme’s files.

You can test Ultimo in a clean fresh Magento installation, all will work fine.

Default-user

Sorry, this does not work. Tried everything. Disabled all third party extensions. Reinstalled. did nothing. Deleted old files. Did nothing. There has to be some bug here for grouped products an the mini cart.

infortis

There is no bug, we’ve just checked again to make sure. Grouped products and cart work without problems. The issue is on your side.

Something must override the theme in your installation: you didn’t delete all files of extensions or your extension modified Magento “base” theme files, we’ve seen this scenario dozens of times.

Install the theme in a clean fresh Magento installation, you will see.

Default-user

BTW, we also deleted our custom theme and tried the default out of the box theme. No luck. Nothing works.

Default-user

We’ve deleted everything and reinstalled and it does not work.

infortis

So you have errors in your Magento installation. The best place to search for help in such cases is this website: Magento Stack Exchange

Default-user

I believe there is an error in your upgrade path. That is the bug here. If you upgrade from before 1.5 to future versions there problems with files and it’s not clear you have listed all the files in your upgrade doc that need to be changed. Something in your upgrade path is messed up, if someone is upgrading from prior to 1.5 to the latest edition (and we did read all the docs and followed all the directions, a few times).

Default-user

There are no errors in our installation. We installed it from scratch. There is a problem in your upgrade path.

Default-user

This will serve as a reminder to me: Never upgrade themes in Magento. If ain’t broke, don’t fix it. Upgrading is always a nightmare with these custom themes, even after running this on development servers, staging servers etc. When you go live it never works. Always spend days and tons of money to find the bug. Not worth it.

infortis

There’s nothing wrong in the upgrade path. We don’t list files because you always need to install all files. If you didn’t then it can lead to errors.

Please see the demo, grouped products work without problems: http://ultimo.infortis-themes.com/demo/default/phone9.html
Default-user

I’m sorry, there certainly is a problem in the upgrade path. When we upgrade from 1.6 to 1.7, this works fine. When we upgrade from 1.4 to 1.7 (following your directions of course, for which files to delete from 1.5. onwards when upgrading), it doesn’t work. So there clearly are some files in the new versions (or older versions) that are causing some problems.

Default-user

For anyone else that comes across this problem upon upgrading, let me assure you there is absolutely no solution unless you modify an ultimo file checkout/cart/mini.phtml in your sub theme. The functionality still doesn’t work for us (despite doing complete fresh installs everywhere of literally every single file on the server, nothing showing in the logs), but we commented out some code in the above file and at least the mini cart works for simple products and we have a default view cart for grouped products, so it doesn’t look too bad.

Very mysterious bug here.

infortis

OK so what modifications have you done there? And what versions do you have exactly (theme and Magento because you never stated that clearly)?

Default-user

Magento ver. 1.7.0.2 and theme 1.7.0 – the modification we did is that in the else statement to the if (count($_items)) where the count is zero, we simply added the view cart button again.

What’s strange is that the count at the top the cart is correct, and the cart is correctly calculating the cart totals, but it just won’t show the items in the cart in the drop down. For some strange reason: <?php $_items = $this->getRecentItems(); ?> is returning a zero value if there are only grouped products in the cart. I’ve tried to find out why this might be the case, but cannot see anything in our logs anywhere.

infortis

This clearly shows that you have some errors in your Magento or something still overrides default functionality. Please see the demo, grouped products work without problems: http://ultimo.infortis-themes.com/demo/default/phone9.html

Default-user

I know it works if you don’t upgrade, that’s not the issue. As mentioned, when we upgraded one site from 1.5 to 1.7 (Ultimo version) it worked. But when working off the same exact code base, when we upgraded Ultimo from 1.4 to 1.7 (we deleted every single old Ultimo file in every directory to be safe – we did this 5 times), it doesn’t work. It’s not an issue with our subtheme because we’ve disabled this, and it still doesn’t work. We have never changed anything in Magento Core, and we have the same exact extensions working on both.

It’s simply impossible to figure out what is overriding the default functionality.

infortis

OK, I understand, but I’m repeating this because your comments are misleading for other users. There is no problems with the cart if you make clean installation of the latest version. The issue is in your specific installation.

We’ve made upgrades many times, also other users upgraded (even from older versions than 1.4.x) and nobody reported any problems like this. So you must have overlooked something during the upgrade or you have some modifications which you forgot about.

Please send us the link to your site via contact form on our profile page http://themeforest.net/user/infortis and provide access to admin if it’s possible.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello I want to ask there is a brand logo slider at home page, how can I change the logos?

infortis

Hello,

All the details of the brand slider and entire Brands module are described with details in the user guide:
12. Brands

In the latest version Ultimo 1.7.0 there were many improvements in the Brands module. The most important changes:

  • Added support for language specific symbols (e.g. letters with diacritical marks) and special characters in brand names. These symbols will be properly replaced with letters from latin alphabet to create correct path to a brand image file.
  • You can set custom separators for brand names (in brand image files and in URLs).
  • Brand logo can be a link to: a) quick search results page; b) advanced search results page; c) custom pages (e.g. category view pages, CMS pages, pages created by 3rd-party extensions etc.)
  • You can specify the list of brands which will be displayed in the brand slider. You can have multiple sliders and each can display completely different set of brands.

Kind regards

Default-user

sorry, u didn’t answer my question, this is my website:http://5ivedemo.biz/fam at the bottom of home page, I want to change the logos in the Our Partners. How can I do it?

Default-user

i know where is the logo image folder, but i dont know how to link the new images with the logo slider

infortis

And that block “Our Partners” is a Brand Slider. All the configuration details of brand logo display and brand sliders are described in that chapter of the user guide: 12. Brands

Want to add new brand – follow the instructions in the user guide. Don’t want the old image – then replace it with new image.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years

Hi! We still love your theme. But there is a Question.

Is there a possibility to only show the current root-category (expanded) with all siblings (expanded) and the current category higlighted in the category-sidenav?

We want the accordions to be expanded all the time if it’s not mobile. In mobile view it could be collapsed.

For understanding my question: We have the root categories Shaving and Fashion. I’m in category-view of Shaving > Shave > Shaving Brushes > Wood.

Now my vertnav side should be: Shaving
  • Pre-Shave
    • some sub-category
    • some sub-category
    • some sub-category
  • Shave
    • some sub-category
      • some sub-sub-category
      • some sub-sub-category
      • some sub-sub-category
    • Shaving-Brushes
      • some sub-sub-category
      • Wood
instead of:
  • Shaving
    • Pre-Shave +
    • Shave
      • some sub-category +
      • Shaving-Brushes
        • some sub-sub-category
        • Wood
  • Fashion +

Hope you can help us again.

Regards, Alex

infortis

Hello,

Theme customization is beyond the scope of our support. But you can do it with a little bit of custom CSS:

Show all submenus:

.vertnav-side ul {
    display: block !important;
}

Hide all [+] icons:

.vertnav-side .opener {
    display: none;
}

If you only want this to be applied if it’s not mobile (e.g., if screen width is larger than 960px), then you would need to put this CSS inside
CSS media queries.

You can add that CSS code to the file custom.css in which you can override or extend the default styles of the theme. All the CSS styles placed in this file will not be lost after upgrading the theme in the future. Enable that file in theme admin panel. For more details about theme customization please refer to the user guide, chapter 5. Customization and 5.1.2 Override default CSS styles.

To display all categories, configure your sidebar menu properly (set “Parent Category” to “Root”, set “Maximum Depth” to “0”). All details about available options can be found in the user guide.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, We have upgraded Ultimo theme to version 1.6.1 (magento version 1.8.1.0). After upgrade the Navigation button have disappeared for “New Products” & “Brand Slider” on home page. How can we make them display ? Thanks

infortis

Hello,

There were big changes in sliders in version 1.6, please refer to the Update Guide to see the details.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Dear support,

is there a way to load your left static blocks just on certian categories pages?

Example your left-static-block-category-1 just on categories 1,2,3,4 and your left-static-block-category-2 on categories 5,6,7,8

infortis

Hello,

You can do something like this through CMS > Widgets

E.g.:

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Lybe Purchased

Hi there,

I have a problem with the Mini Cart block (in the header).

The Mini Cart – drop down list – displays products and prices just as expected. PROBLEM: In the main link the items sums up well but the money amount is allways “0,00 kr” / ”$0,00”... Cart (1) 0,00 kr

I heavyly expect it to be a Setting/database related problem (since I have rolled back my filesystem to the state where Magento+Ultimo just got installed).

I have compared files such as mini.phtml with other sites that use Magento+Ultimo where this problem does NOT exist. No diff. though.

echo Mage::helper(‘checkout’)>formatPrice($this>getSubtotal());

I found that this line – in mini.phtml – is what fails me on deliver/display a Subtotal…

I have also disabled all extensions installed that are not standard or ultimo-related.

Any ideas are very much appreciated!

infortis

Hello,

This code is Magento code (you can find the same line in “base” theme), it’s not theme related. So it may indicates some errors in your Magento.

Also, if you’re using Magneto 1.8.1.0, remember to install the theme patch for Magento 1.8.1.0.

Kind regards

Default-user
Lybe Purchased

Well, sorry for confusing, my point about the Mage:helper code was to remove focus from the Magento core code, as I said, I rolled the code back to ‘Factory state’.. And I have compared it against working systems. SUM OF THIS: I do not think it is Magento core related. Do you see my point?

The Magento 1.8.1.0 patch was installed all time so that is not it.

Any other thought about Ultimos prefs?

infortis

That line (it refers to Magento core files) of code gets the subtotal and displays it in the mini-cart. So if you get there 0,00 then it is caused by some issues in Magento. It’s not theme related, this line and the checkout/cart calculations are not part of the theme. Theme just displays what it gets from Magento.

Or maybe you just rolled back your filesystem to the state when the theme patch for magento 1.8.1.0 was not yet installed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Awesome theme but i am really struggling with the browser width in relation to the theme width….

For some reason you can scroll along the X axis as well?

www.uksporthorses.co.uk

HELP PLEASE! :)

infortis

Hello,

It’s caused by the content of your block with 3 small banners for Slideshow. You must have there some incorrect HTML – probably broken by WYSIWYG. You need to disable Magento’s WYSIWYG so that it doesn’t process the code before you start editing the code. Turn it on only when it is needed. Go to System > Configuration > Content Management and set it as Disabled by Default.

Best regards

Default-user

WYSIWYG was disabled…. if i disabled the block would it sort this problem?

infortis

Yes, but you don’t need to disable. Just restore the default content of that block.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kjf1991 Purchased

Hello again,

Is there any possibility of displaying the block custom tab1 and custom tab2 on CMS pages?

Thanks.

infortis

Hello,

Yes, you can insert static block into the page content using Magento widget (there’s a button for widgets above the text content area when you’re editing a CMS page).

Best regards

Default-user
kjf1991 Purchased

Hello.

The thing is that if I embed them as widgets, only the content shows but they donĀ“t work as tabs.

Is there any shortcut like <block …. > that I can paste into the CMS pages to use the tabs exactly the same as in the product pages? Regards.

infortis

No, tabs will not work, there’s no such feature in Magento, I thought you were talking about blocks.

Default-user
kjf1991 Purchased

OK, thanks for the help. Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I am trying to enable additional “store views” for my site, however, I am receiving the following error:

Failed generating CSS file: grid_nz_en.css in /home/slidefin/public_html/skin/frontend/ultimo/default/css/_config/ Message: Failed generating CSS file: layout_nz_en.css in /home/slidefin/public_html/skin/frontend/ultimo/default/css/_config/ Message: Failed generating CSS file: design_nz_en.css in /home/slidefin/public_html/skin/frontend/ultimo/default/css/_config/

I notice that a number of others have also had the same issue with this theme. Do you have a solution to this problem? This a very urgent request as we are taking a site live in 2 days.

To confirm, I can add “websites” and “stores”, but not “store view”. I currently have two websites running, I have previously added a “store view” (around 1 to 2 months ago when I purchased your theme) successfully, so I am unsure why I am now receiving this error.

I really hope you can assist me remedy this error.

Thanks,

Darren

infortis

Hello,

Please refer to the user guide chapter 14.2.2 “Failed generating CSS file”

Kind regards

Default-user

Hi, after reading the other posts that have mentioned the same issue and again trying your provided solution, trying to save an “enable” store view still creates the above error issue.

1) do you know if the others who experienced the same issue resolved the problem; and

2) is there a work around solution (i.e. manually creating the css files by copying an existing one and renaming it to the new “store view”?

Please note that previously I have successfully created a “new store view” and been able to enable it (successfully with two different store views around 1 to 2 months ago).

Sorry but I am getting desperate.

Thanks,

Darren

infortis

1. Yes, all these issues were resolved.

2. Follow the instructions in that chapter, set correct permissions for files and folders. Then after creating new store views, please go to System > Configuration > Ultimo > Theme Design, select “Default Config” under Current Configuration Scope in the top left corner of this section of the admin and then click “Save Config” button.

Then go to System > Configuration > Ultimo > Theme Layout and click “Save Config” button again. Then flush all caches and clear your web browser’s cache.

This will rebuild CSS files with design settings for all your store views.

Default-user

Can you please email me or suggest an expert programmer who has worked with your theme that I could contact to resolve the issue – I am willing to pay for a resolution to this issue.

Many thanks, Darren

infortis

Darren, please contact our support via the contact form on our profile page http://themeforest.net/user/infortis

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I edit/change links or remove the telephone number and the 3 links (All Demos, Features, Buy Me) at the top

Thanks

Default-user

Found it in static blocks, Sorry for the trouble

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mkered Purchased

Hello,

I have used the category block code in my sidebar to display our categories. Two questions:

  1. Is it possible to include an image such as a logo with the categories in this menu? If not, is it possible to add the category name as a css class to each category menu item?
  2. Is it possible to split this single column of categories into two columns?

Thanks for the great theme, hopefully you have a solution.

Thanks,

-Derek

infortis

Hello,

1. Unfortunately there is no such feature.
2. It’s a sidebar block so there is not enough space for two columns. Probably it could be done with CSS but we don’t have any ready solution for that.

Kind regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

My website is http://www.vibranthobbies.com After some recent update,the compare block functionality is lost. The problem is adding compare displays success message but the drop down block is not getting updated.

infortis

Hello,

There were no changes related to “compare” block in last updates. So most likely something overrides the theme code in your Magento and changes theme’s default behavior:
- third-party extensions,
- some custom modifications,
- custom sub-theme,
- some elements that left from previous theme

Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Kind regards

Default-user

I would like to say that I have extensively customized the ultimo theme using the sub theme concept. To name a few, my website has Ajax cart, ajax compare, ajax wishlist, popup login, popup register, popup contact, one step checkout, etc.. All this modifications were done without touching any of the ultimo theme files and hence for the last one year whenever update is released, I updated my site without any problem.

I really appreciate you for the Ultimo theme structure for making this possible.

Any way, this compare problem is not related to theme or my custom modifications. I just followed the instruction given below; http://importantmagento.blogspot.com/2012/05/magento-add-to-compare-not-working.html and emptied the tables, which resolved my problem and my ajax compare is working back. Regards Kumarna
infortis

Thanks for the info, I wasn’t aware that this can break Magento compare.

Regards

  • Has been a member for 0-1 years

will your theme support large catalog (300.000 sku and 1.500 categories)

I meant because of the performance on:

- category page loading time - search loading time - product page loading time

infortis

Hello,

If your Magento is working fast with such big catalog and your server is good then the theme should also work well, there are no restriction in the theme itself. But please note that speed is mostly related to the server and Magento optimization. Things like search performance or product loading time are not related directly to the theme, they are done by Magento core code.

With such big catalog to increase performance you may need to disable some of the theme features which are resource consuming. E.g.: 1. Alternative images for products in category view, 2. Number of products in category in sidebar menu, 3. Decrease the depth of the sidebar menu so that it shows only one or two level of sub-categories (if you show all 1500 categories at once then any theme may fail),

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

My custom block in block_header_nav_dropdown isn’t showing. I’ve ensured the setting is enabled in the theme’s config, and it’s using the default block that came with the theme – but it’s not showing up. How do I get assistance for this? Thx.

infortis

Hello,

You just need to have block with this ID (block_header_nav_dropdown) activated for the store view which you are currently watching. If you don’t see the block, then most likely you didn’t activate it for proper store or you didn’t clear Magento cache.

Kind regards

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