infortis supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

How do I get support for Ultimo?

To send us your questions, please sign in and use this contact form (link) and provide all details about the issue you have. Also, state your version (theme and Magento), send us a link to your site etc.

Ultimo - Magento 1 and Magento 2 theme support


Customization/modification of Magento theme is a large subject and it is beyond the scope of our support.

For more details about theme customization please refer to chapter 5. Customization in the user guide (or 6.6 Theme customization in the previous versions of the user guide).

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy