infortis supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

How do I get support for Ultimo?

To send us your questions, please sign in and use this contact form (link) and provide all details about the issue you have. Also, state your version (theme and Magento), send us a link to your site etc.


Customization/modification of Magento theme is a large subject and it is beyond the scope of our support.

For more details about theme customization please refer to chapter 5. Customization in the user guide (or 6.6 Theme customization in the previous versions of the user guide).

Contact the author

This author provides limited support for this item through email contact form.

Additional information from infortis:

BEFORE YOU POST YOUR QUESTION, please check the included User Guide. You can find there answers for all the frequently asked questions. It was created to help you quickly configure your store, please read it carefully.

Support for our items includes:
  • Providing updates to ensure compatibility with new software versions
  • Fixing bugs and reported issues
  • Responding to problems regarding the item and its features
Item support does not include:
  • Customization and installation services
  • Third-party software and extensions installation
  • Support for Magento: configuration, installation, maintenance etc.