Discussion on Ultra Responsive Multipurpose WordPress Theme

350 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Weird problem – I try to customize my Ultra theme and it almost loads the page, but then pops up a grey box that says “Cheatin’ uh?” – what’s up with that?

WPExplorer

Try updating the theme and WordPress. I haven’t seen that bug/error since WordPress 3.5.

Default-user

clear cache & cookies and it resolved its bad self. :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

I just installed the Ultra theme on my WP 3.8.1 instance. I ran into two problems.

1. When I try to upload I receive the error “Access Denied.” However, I have not run into that error previously when installing themes.

2. When I install the theme using FTP, it shows the theme as available for activation and I activate for the network (I am using multi site WP). However, it does not show for the individual sub blogs as a theme I can activate, even though it shows for as an active network theme. It also says the theme is broken as it lacks a style sheet.

WPExplorer

Sounds like you might have uploaded the entire zip that includes the documentation, sample data and theme.

Make sure to upload only the theme zip. When you go to download the theme you can download the full zip with all that good stuff or just the theme zip, make sure to download the correct one or extract the full zip and locate just the theme zip.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Ok, one quick question on the Portfolio home page or short code function…Can it be set to scroll horizontally rather than stack one after the other? It takes up a lot of real estate that way. I’ve seen the horizontal scroll in one of your other themes, but cant recall which. Maybe it’s a short code setting that I have not found yet. Thanks for the great theme though, we’ve been able to resolve any issues with your help so far. Cheers!

WPExplorer

You mean like a carousel? No this isn’t built-into this specific theme. You could use a 3rd party plugin though for that, there are many out there.

Default-user

Your “Office ” Theme ( http://themeforest.net/item/office-responsive-business-theme/full_screen_preview/1718861 ) does exactly what I need in the “recent work” section on the home page. It would be great if that were an option on all your themes. I searched, but I can find a carousel plugin with a decent rating that will work. Any recommendations?

WPExplorer

My new theme has this ability – http://totaltheme.wpengine.com/base/visual-composer/carousels/

I will likely start adding this composer to my older themes, but at the moment I do not have the time.

Have you checked out this plugin? http://codecanyon.net/item/showbiz-pro-responsive-teaser-wordpress-plugin/4720988

Also there are some free ones out there, did you try any?

Default-user

I tried a few, but no joy. either outdated or just didn’t work. I’ll check out the one you recommended, thanks!

WPExplorer

Good luck!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Just finishing up a client site using the Ultra theme. Really great theme and the client is very pleased: http://www.westpaclogistics.com Two questions: 1. How do I change the color and transparency value of the top menu hover buttons? 2. Is it possible for the top bar (where the phone number and quote button are) to remain stationary while the site scrolls up underneath it? (something the client asked)? Thanks again for all your great work on the theme and your excellent support.
WPExplorer

1. If you want to add a hover you can alter this via CSS.

2. Here is a great js plugin for that which I use in my newer theme “Total” – http://stickyjs.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Once I installed the theme, the link to download the revolution slider did not work. I dug around in the file, but did not see a file that looked like a plugin package. Please advise how I can download this slider.

WPExplorer

Generally that is a server permissions error if it doesn’t let you download automatically. If you unzip the theme though you should find the zip for the slider inside the “plugins” folder so you can upload it the “normal” way.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Great theme! Can the boxed version have a full screen (responsive) image in the background? (not a repeating pattern/image)

Thanks!

WPExplorer

Not by default, you would need to use a 3rd party plugin for this.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a client with version 2.4 of Ultra. What is the current version and will there will be things that will break and/or need fixing if I upgrade? I realize this might be a difficult question given that you don’t what plugins are installed… I will appreciate your best guess. Thanks! Kathy

WPExplorer

Hi Kathy,

The most up to date version is 1.21. Things shouldn’t ever “break” when updating a theme, however, if someone has modified the theme (which should never be done, one should use child themes) then the customizations will be lost when you override the files.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am using Ultra for a site I am developing. After I upgraded to WP 3.9 the shortcodes button in the editor disappeared. Help! I already re-installed the theme and that did not help.

WPExplorer

I just submitted the update for the shortcodes plugin – https://www.youtube.com/watch?v=hpFJk7kTZ34 – WordPress completely changed the way the editor worked, so it had to be completely re-done.

Please send me a private message if you want me to zip it over. You can also just delete it from your site and it should show the notice again that the plugin is recommended so you can re-install it. You could also open the file in your theme at functions/recommend-plugins.php and see the link for the download ;)

Default-user

Deactivated and uninstalled the plugin and then tried to reinstall and got the message “Download Failed. Not Found” :(

WPExplorer

Sorry about that, please try again. Should be fixed now!

Default-user

The link from within WP is still not working. I’ve cleared the cache several times. I downloaded from your site and installed it using the .zip file straight into my WP installation. Now the entire tool bar disappears as well as the content in the Visual Editor, although I can see the content in the Text Editor.

WPExplorer

Ah darn, there does appear to be a small conflict with this particular theme. I just double checked locally.

I will submit the update right now (1.61) if you want send me a private message and I’ll zip over right now for ya ;)

Thanks for letting me know of the error!

WPExplorer

Actually upon much closer look it appears that the actual theme has the bug and it’s a super easy fix in functions/meta/page-meta.php – please send me a private message for the updated file it will fix it right up!

http://cl.ly/image/160Z3V013e3A I’m sure you’re gonna love the updated shortcodes ;)
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi how do I disable to ability to click on a service title or icon which links to each service page?

WPExplorer

You would have to edit content-services.php and remove the link around it – see line 92.

Default-user

I have removed that line but nothing has happened?

WPExplorer

You have to remove that line and the closing link on line 97.

If it’s not doing anything…maybe you are using the shortcode? If so see functions/services-shortcode.php line 215.

A better thing would be to send me a private message (if you are infact using the shortcode) and I can send you an updated theme so you can use a parameter in the shortcode to disable the link ;)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

Please can you tell me what file I need to edit to increase the font size of the services title and body text when displayed as a grid of services.

Thanks

WPExplorer

You shouldn’t be editing any file, instead to make this edit you should add custom CSS to your site either via a child theme or custom CSS plugin.

Example code:

/*increase services title size*/
.services-entry-title { font-size: 18px; }
/*increase services content size*/
.services-entry-details { font-size: 14px; }
Default-user

thanks so much thats great

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having the same issue as webkatdesignbiz with Symple Shortcodes after 3.9 upgrade.I deactivated it, uninstalled it, then reinstalled it using the link under “appearance” > Install plugins, but it did not fix the problem. The shortcode “S” button is still missing from the editor panel. And yes, it is activated.

WPExplorer

If your theme is outdated you might not be downloading the correct version. The fixed version should be 1.6. Is this not the version it is downloading?

If you want just send me a private message and I will zip it over or download it from my site – http://www.wpexplorer.com/symple-shortcodes/

WPExplorer

The theme will also need a small update, I’m submitting the fix now. But send me a private message if you want it zipped over faster!

Default-user

I looked at my original unzip folder and it says Ultra-v1.04. The latest I just downloaded says Ultra-v1.2 ….so where can I find version 1.6? Need it ASAP, client is wiggin’ out. Firefox on a MAC renders a mess.

WPExplorer

No the newest version of the theme is 1.22 but it’s currently in the ThemeForest update queue. 1.6 is the new version of the Symple Shortcodes plugin ;)

I’ve just responded to your email!

Default-user

not sure if you logged in and did anything, but it’s now working. I’m thinking it was earlier today, but I needed to clear the cache., Thanks – great to have short codes again!

Default-user

Oh, and the Mac problem had nothing to do with your theme, it was FF 2.0 running on and old outdated iMac.

WPExplorer

Yes, probably just had to clear the cache ;)

Glad its all working now!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Edits to the category “services” is not saaving. Please can you help.

WPExplorer

Please send me a private message with the site URL and temp admin logins so I can see what might be wrong. Use the contact form on my profile page – http://themeforest.net/user/WPExplorer

Default-user

its ok, i am using a different way to display services now

Default-user

but thank you

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Referred more than 2000 users
  • Bought between 500 and 999 items
  • Has been a member for 4-5 years
  • Exclusive Author
  • United States

Important Update

The Symple Shortcodes will need to be updated to work with WP 3.9 and so will your theme. I’ve submitted the fix and update but it’s currently in the queue (you should receive an email when the update is ready if you are subscribed for notifications). If you need the update sooner just send me a private message and I will email it over!

WPExplorer

Link for the Symple Shortcodes plugin update on the changelog – http://www.wpexplorer.com/changelogs/ultra/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Just installed the theme and the revolution slider won’t install. I get this error message: An error occurred while installing Revolution Slider: Download failed. Forbidden. What do I need to do?

WPExplorer

The forbidden error is a permissions problem. What I suggest is that you extract the theme on your computer and locate the “plugins” folder it should be zipped up in there as revslider.zip.

ps: You should send me a private message for the updated theme and symple shortcodes plugin – I submitted an update but it hasn’t been approved yet by themeforest. You’ll want this for WP 3.9

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I enable the breadcrumbs on inner pages? I don’t see it. Also, how do I get the sidebar menu to l look like the sidebar menu in your theme demo? The title is showing, but no breadcrumbs. www.garagedoormansd.com

Default-user

I figured out the menu issue. Just need to know about the breadcrumbs.

WPExplorer

The theme doesn’t have built-in breadcrumbs, but rather support for the WordPress SEO plugin by Yoast – https://wordpress.org/plugins/wordpress-seo/ – it’s the one I recommend for SEO ;)

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 0-1 years

2day you have published a new update. is there an easy way, to make this theme update in WP? is it updating automatically? or do i need to reinstall the whole theme?

thx 4 your reply :)

WPExplorer

You can download and use the Envato Toolkit Plugin for auto updates – https://github.com/envato/envato-wordpress-toolkit – it’s just a WordPress plugin. Install, activate and add your Envato API key into the plugin settings.

WPExplorer

You don’t ever have to re-install the theme though, you can always override files via FTP.

inselberlin

ok, i got the plugin. thx a lot!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Where can I find the change log to see what has changed in this latest version?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bmccoy Purchased

Hi, can you please give instructions for carrying out the recent upgrade? When I try to do an upgrade based on the full zip or the one inside the Theme folder it fails sue to missing Style Css. When unzip the Theme zip locally, rename the old Theme and upload the new files I lose my customisation.

Default-user
bmccoy Purchased

A reply would be appreciated – I’ve never had a problem updating a free theme.

WPExplorer

Sorry for the delay, I totally missed your comment!

You have a few options:

1. Unzip and override the files via FTP.

2. Use the Envato Toolkit plugin which will allow you to do automatic updates (easiest) – https://github.com/envato/envato-wordpress-toolkit

Again sorry for the delay!

Default-user
bmccoy Purchased

When I unzip the Theme zip locally, rename the active Theme and upload all the new files by FTP I lose my customisation. If you can let me know the required files for the upgrade I will try to upload them only.

I would prefer to get this working before setting up automatic updates as I am afraid the site could revert to the default layout.

WPExplorer

You shouldn’t have to rename anything. Just override the inner files via FTP with the ones already on the server.

Default-user
bmccoy Purchased

The ‘rename’ was just a backup! I uploaded ALL new files by FTP and it overwrote the existing site. Please tell me what are the ‘INNER’ files and I’ll upload these ones only.

WPExplorer

I mean the files inside the theme

Default-user
bmccoy Purchased

That worked. Thanks!

Default-user
bmccoy Purchased

That worked. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to control the count for the number of Testimonials that display (scroll) at the bottom right (not the footer) of the pre-built Home page? It seems to be set for only 4 (recent). The Sidebar widget is working fine and scrolls through all (-1 setting). This widget has its own count and sequence control. I could not find any place for the Home page testimonials control in the Theme Options except for enabling.

WPExplorer

You can change it manually in templates/home-prebuilt.php

I just added a setting to the theme panel though, if you rather I can email you that update, just send me a private message via my profile page.

Default-user

I appreciate the theme panel setting option. Thanks very much!

WPExplorer

ok, will keep an eye out for the email!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi, My upload did not include the Revolution slider plugin. I also do not seem to have a contact page. Any advice? Thanks!

WPExplorer

I’ve double checked and the plugin is included. When you activate the theme you should have seeing a notice at the top of the page to auto install the plugin. If you dismissed this extract the theme on your desktop and you can find the plugin inside the theme’s “plugins” folder.

shezallthat

Thank you, I coulcn’t get it loaded from the dashboard, but an upload from the folder worked. One more question- I don’t seem to have a child theme folder. Where would that be?

shezallthat

Also, I can’t get the slider to show. I put the shortcode as directed. I’m unsure whether a full width slider will show on a homepage with sidebar, which is what I want. What is the slider template for? There is no mention of it in the documentation. Sorry to be a pest. I’m in kind of a hurry.

shezallthat

I’ve got my whole website built, but I’m still waiting for your response regarding the disfunctional slider and the child theme.

WPExplorer
  • When you say “disfunctional slider” I’m not sure what you mean. What’s wrong with it?
  • The slider Template in slider revolution is so you can save certain slider layouts so you can quickly make new sliders with the same style.
shezallthat

I had a plugin conflict with the rev slider, took a while to fix. Sorry, some themes come with a child theme zip, must have got you confused.

WPExplorer

Oh glad you figured our the slider issue!

If you want I can email you a child theme, but it’s basically just a blank folder with a stylesheet ;)

shezallthat

That would be good, because I can’t seem to get mine to work. It says “The parent theme is missing. Please install the “Ultra” parent theme.” So, I don’t have the heading right.

WPExplorer

That’s usually do to the @import – make sure it matches the folder where your parent theme is installed.

If you email me for the child theme be sure to either show me your URL or let me know what your parent theme folder is named (originally it was “ultra” but I changed it to “wpex-ultra” so I’m not sure which you might be using).

shezallthat

I have put up a child theme, it works, but I’m not seeing my style changes. I turned off my caching plugin just in case. Any ideas what I’m doning wrong? I feel so dumb having to ask you. Here’s my style sheet. Thanks!

/* Theme Name: Ultra Child Theme Theme URI: http://after9design.net/ultra-child/ Description: Ultra Child Theme Author: Julia Roh Author URI: http://after9design.net/about/ Template: wpex-ultra Version: 1.22 / @import url(”../wpex-ultra/style.css”);

/ =Theme customization starts here -----------—- */

.sidebar-widget-title span { background: #f4f3e1 !important; padding-right: 15px; }

body.full-layout #top-bar { background: #0db7bd !important; margin-bottom: 10px !important; }

WPExplorer

Awesome!

I see the changes – http://cl.ly/image/1Z3f091T2W0z – probably was just cached for you?

shezallthat

There was an incorrect reference to the style folder in my functions.php. I changed that and everything worked fine. Thanks!

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