92 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

(tried sending a direct email no response ) I have a few questions.

Trying to figure out how edit the start here menu.

1. I would to add or remove menu items
2. how can I change the name of the store and home buttons

also is there a way to allow user to redeem purchases instead of buying (without having to enter any credit or bank info)

I see the coupon feature, is that capable of this function and if so how What we would like to do is conduct product giveaway promos and give users a code to redeem products.

I am also getting a message about WP visual editor product key for upgrades. Do you provide updates or product key since its a huge part of the theme.

Thanks in advance

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

(tried sending a direct email no response ) I have a few questions.

Trying to figure out how edit the start here menu.

1. I would to add or remove menu items
2. how can I change the name of the store and home buttons

also is there a way to allow user to redeem purchases instead of buying (without having to enter any credit or bank info)

I see the coupon feature, is that capable of this function and if so how What we would like to do is conduct product giveaway promos and give users a code to redeem products.

I am also getting a message about WP visual editor product key for upgrades. Do you provide updates or product key since its a huge part of the theme.

Thanks in advance

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello,

A couple questions:

1. Are the fonts customizable 2. In regard to functionality on IE8 – it is possible to turn off certain features so that it will be compatible? I large portion of my viewers are on IE8. 3. Is it possible to add a contact section on the home page?

Thanks, Monika

CapitalH

Hi

1- There are 10 built-in fonts and about 50 google fonts included with this theme which can be changed using theme options panel

2- I do not support IE8 at all on any of my themes, in fact I never even test it on IE8 so can not answer that for sure. It is possible to make any theme IE8 compatible, but it might require a lot of time and effort.

3- Yes you can either use contact form 7 shortcodes or even better since visual composer supports Gravity Forms you can use it along with Visual Composer to easily add your forms anywhere on the page.

Default-user

thank you!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hello is it possible to see screenshots of the page builder? or do you have a video demo on the page builder i could see? thx monika

CapitalH

I have a better idea

You can give it a test drive here:

http://demo.wpbakery.com/vc/wp-login.php?redirect_to=http%3A%2F%2Fdemo.wpbakery.com%2Fvc%2Fwp-admin%2F&reauth=1

The front-end support will be added to the theme very soon.

Default-user

i see. so is your page builder “visual composer”? if so, i can look that up. thanks!

CapitalH

Yes it is Visual Composer I am also adding the Ultimate Addon plugin for visual composer to the next version of the theme.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
romful Purchased

Hi,

I would like to remove the prettyphoto function on my media photo galleries.

Example : [gallery link=”file” ids=”...”]

I am using another plugin prettyphoto and I want to remove the prettyphoto function from the theme.

How can I do it ?

Thanks.

CapitalH

Hi

I have already disabled it and replaced it with a premium jQuery lightbox plugin.

http://ilightbox.net

I have bought this plugin with a commercial license and used it in the theme.

Default-user
romful Purchased

How can I disable it ?

CapitalH

If you want to completely remove the script for the jQuery iLightbox plugin you need to go theme-root/inc/scripts-and-styles.php and remove the line enqueueing the ilightbox plugin Then go to theme-root/js/template.js and remove the lines of code for iLightBox plugin.

No all you need to do is to go theme-root/woocmmerce/single-product and edit product-thumbnails.php and product-image.php to make them work with your new plugin.

Default-user
romful Purchased

Was talking about simple wordpress galeries on blog articles. Gonna try it.

CapitalH
on the template.js file this code
jQuery(document).ready(function($) {"use strict";$('.ilightbox, .gallery-item .gallery-icon a').iLightBox({path:'horizontal'});});

is responsible for the lightbox both on the article galleries and product thumbnails.

removing it will disable both.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
MooMint Purchased

Hello,

How do I remove the rainbow bar from appearing on my phone?

CapitalH

Go to theme-root/inc/header and open up the file for the header style you are using.

Remove this div in it

<div id="stripes" class="show-for-small" />

that’ll do it for you.

Default-user
MooMint Purchased

Found it, thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
vincetan Purchased

Hi,

I’ve added widgets into the ‘Start Here’ section but nothing appears in the site (according to the live demo there should be a home icon, next to the search icon). Is there any settings that i’ve missed?

Hope to hear from you soon. You may send an email to weenee@shockmediastudio.com for further details. Thank you.

Regards, Weenee

CapitalH

Hi

Sorry for answering now, I notice the direct messages and comments after I receive and answer the forum topics. I was wondering if I have answered your questions already somewhere?

Please let me know if yous till need help and please ask your questions on the support forum to get answers more quickly.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

For some reason the site is buggy on my mobile driod device. Things that are weird:

- Logo shows up and then disappears. once the page completely loads. - The Product slider is pushed all the way to the left and is not centered. - There is a colored bar at the top of the screen? (Yellow blue red and green)

Any help would be very appreciated.

Thanks.

Default-user

Also, how do I get my menu to look exactly like yours in the demo. The default looks different than yours. Yours is left justified and mine is forced to be centered. You also have the Home and Search icon right justified on the same line. How can we accomplish this?

CapitalH

Hi

1- Make sure you read this part of the theme docs http://uneboutique.capitalh.ir/docs/pages/retina-logo.html I have made it optional in the next version of the theme to avoid such confusions with the logo on HiRes devices.


2- The colored bar is part of the design on mobile devices. To hide it add this to your styles

#stripes {display:none !important;}

3- The header set to default on the demo is actually header style version 4 on your theme options panel.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I need to deactivate woocommerce until our store launches but I’m getting an error message “WooCommerce Video Product Tab requires WooCommerce to be activated in order to work. Please install and activate WooCommerce first.” when I try to deactivate it? I just want to use the theme without shopping functionality temporarily.

CapitalH

If you get that message it means that you have successfully deactivated woocommerce with no problems. the error message is just telling you that the video tab has stopped working because you have deactivated woocommerce.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

hmm. no. it’s still showing up in active plugins and I’m getting that error message when I try to deactivate. Also, the shopping cart icon is still on the site http://d.pr/i/knEM/mCutPHUG

CapitalH

Sorry for getting back to you a bit late

Please open up functions.php and go to line 150 and set the force activation for woocommerce to false save the file and you can now de-activate woocommerce with no problem.

Default-user

Thanks. I was able to deactivate WooCommerce with the functions.php edit. However, when I did that 2 lines of code are now visible on my homepage. They look like this http://d.pr/i/mpeO/310YK5DF and http://d.pr/i/95fi/30EPDXzu . How do I get rid of those?

CapitalH

Those are the woocommerce shortcodes that after de-activating them now the shortcode itself is shown, will turn back to products listing after re-activating WC

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

Hi, I really like this theme except the hover effect on products.

Is there another effect available ? like a secondary photo of the product ?

Cheers, Flo

CapitalH

Hi

No right now there is no other effect available, I am busy releasing version 2 of the theme with lots of functionalities being added to the theme, I will start making the theme compatible with a plugin that adds support for secondary photo to woocommerce products images.

Thanks for your patience.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a few questions.

1. On the shop page, can we have the shop menu open automatically? It would be so helpful.

2. How do I achieve blog excerpts like your demo site. 3. Product carousel on the homepage shrinks on cell phone view.

Thanks for the support.

CapitalH

1- which shop menu do you mean? the off canvas on the left or the shop options on top of shop pages (the one with all the filters in it)?


2- The blog should be like the demo right out of the box, all you need to do is to publish a post with a certain post format (standard, chat, video, audio etc.) how does yours look like?


3- The carousels are designed responsive to react to different device widths. What is the device you are viewing the carousels on?

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