153 comments found

  • Spain
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

The web in general is very fast but very slow control panel. You’ve encountered this problem?

Thank you!

CapitalH

Are you on local host or a live one? I am trying to make the front end more optimized, I have never had problem on the admin panel.

But I will certainly look into it to see if i can find what might be causing the slow load time for you.

maestroluc

The web is in production on a public web server. It could have been a server problem because today looks faster …

Thanks for the reply!

CapitalH

You are welcome

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hello,

I have a few questions.

1) Is it possible to use text “Add to cart”/Button etc instead of the icon? 2) Is it possible to remove the Wish list completely even from the products? 3) Has this been tested or are there any issues with Woocommerce 2.1.x?

Regards

Scott

CapitalH

Hi

1) it is possible but it will require some customizations in the codes. I have added this to my to do list to add an option for it in the future.

2) to remove the wishlist just disable or remove it’s plugin, that’s it.

3) the demo theme is running on the latest version WooCommerce right now.

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 0-1 years

Hi, I want buy this theme but I want know if the design cart icon can change.

CapitalH

Hi

It can change by customizing the CSS a little bit.

I can guide you through the process. Also if you add a feature request after purchase it will be added in future updates.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 0-1 years

Hi Capital! Hope your feel good? I try to import the content. It seems there is a problem because when I go into WooCommerce products, I see no product. Could you help me please? Note: This is a wordpress network installation.

CapitalH

Hi

The problem could slow server time on my server or yours. Try again later, some times you have to try serval times to make it work.

I have just moved to another country, I am planning on changing my host provider as soon as I settle down. Thank you very much for your patience.

barreoblique

Ok Thank you H :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years
saliino Purchased

Hi, I purchased this theme yesterday (very nice theme), when I upload WooCommerce plugin I can’t hace access to dashboard it gives me “500 internal server error”, what should I do?

Thanks

CapitalH

Hi

This is a server error, mostly caused by php memory limit. Please contact your server provider and ask them to do the necessary changes so that you can upload larger files and files demanding more memory. The changes are in php.ini which should be done by your host.

You can use the appearance -> Install Plugins panel to install plugins automatically. Try that one too.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ghcuk Purchased

Hi,

I’m trying to login to the support forums but the purchase code doesn’t allow me access for some reason.

CapitalH

What is the username you used to register in the forum?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I really like this theme but wonder about one point. When I view a product and have multiple pictures from different angles your demo page doesn’t seem to replace the main picture easily with a different view (it opens in a separate window in a clunky way). Is it possible to change this easily?

CapitalH

Hi

Thanks for your interest in the theme.

There is an option (if you install master slider plugin which comes with the theme) to turn the single product images into a nice touch read slideshow of the product gallery images.

We are also working on the clunkiness issues of the theme in some parts, very soon a very much optimized version of the theme will be released.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! I am interested in purchasing this theme, do you provide custom services at extra pay in case I need to add something or edit CSS etc? Thanks!

CapitalH

Hi

I can help you with theme issues, but to customize the theme codes I would strongly suggest using Envato’s most recent service. There you can find and hire someone with good prices just to customize themes and even write you custom plugins.

http://studio.envato.com/explore/wordpress-customization
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Just purchased the theme. Noticed there isn’t a Portfolio section/page to the theme. Any plans of including in a future update? That would complete this awesome theme!

CapitalH

Hi

Thanks for your purchase, and your interest in Une Boutique theme.

Actually you already can use the Essential Grid Custom Post type as your portfolio section. The only downside to that is that in it’s permalink it contains essential-grid too.

I am planning on adding it to the theme core, but right now the priority is to make make the theme faster and perform better, adding more features to the theme before that will cause the theme to slow down even more. But it is in my to do list.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

we just purchased your theme yesterday, is there a way to add a button on our slider and smoothly scroll to our div contents? some theme has this functionalities.

Default-user

i found an answer using the button to slide below the slider, i just only need help on how to make it smoother on scrolling below, because its too fast. here is the link of our site, and im talking about the explore button scrolling below the slider >> http://pureflowcoco.com/

CapitalH

Hi

The link you have sent does not authorize me.

Here is the link to the docs section teaching you how to create smooth scrolling local links

http://docs.capital-themes.net/knowledgebase/linking-to-a-section-in-a-page-local-anchors/

Did you use this method?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, im having error 500 internal error when im importing the demo content.

and this is the error log

Sat Jul 12 09:30:32 2014 [client 88.182.162.92] File does not exist: /home/pevincom/public_html/pureflowcoco/wp-content/uploads/2014/07/slide-2.jpg, referer: http://pureflowcoco.com/ Sat Jul 12 09:30:20 2014 [client 88.182.162.92] File does not exist: /home/pevincom/public_html/pureflowcoco/404.shtml, referer: http://pureflowcoco.com/

please help me how to resolve it.

Default-user

i added the slide-2.jpg and the error was gone but still i am having internal error 500 with new item on error log Sat Jul 12 10:46:38 2014 [client 124.6.181.218] File does not exist: /home/pevincom/public_html/pureflowcoco/500.shtml, referer: http://www.pureflowcoco.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=e1417836a8

CapitalH

Hi

Please use this new demo content and import it, this is from our new servers.

http://cdn.capital-themes.net/files/demo-content.zip

If this fails too, there must be some limitations on your own server. Please contact your server provider and tell them about this error you get while importing some extern files, they will check your server error log and will change the settings for you.

CapitalH

By the way, to get faster support responses please contact us via support forum. The comments here are checked less frequently.

http://capital-themes.net/forums/forum/une-boutique-theme-support/

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Having an issue with menu showing up on home page. http://bcb.viadsworld.com/

For some odd reason the nav will not show.

also the logo is hidden behind the slider.

Thanks

CapitalH

Hi

Have set a menu as you primary navigation in you wordpress menus manager? Please read this section in the theme’s docs http://docs.capital-themes.net/knowledgebase/menu-locations/
Default-user

Yes I have. The menu shows up on every other page besides home page.

CapitalH

Please use the private message form and send me an access to your wordpress admin to check it for you.

Default-user

Thanks just sent login info.

CapitalH

Thanks for your email, the username and password is not working, I replied your email with more info.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! Bought the theme and I liked it. However, I can’t login to your forum, as I haven’t received just one ‘forgot password’ mail yet..? That’s why I ask my questions here:

1. How can I change the background of the ‘transparent menu’?

2. How can I change the button border style to rounded borders?

3. How can I change the preloader bar color?

4. How can I change the background of the WooCommerce product pages?

Thanks for your support.

CapitalH

Hi

1)

To change the background while it is fully transparent use this code: (add these codes in the custom css field in your theme options panel)
.transparent-header #site-branding {
     background: rgba(0, 0, 0, 0);
}
to change the background for when it is hovered and stucked use this:
//this is for the light text on dark bg
.transparent-header.light-on-dark #site-branding:hover,
.transparent-header.light-on-dark #site-branding.isStuck {
    background: rgba(1, 1, 1, 0.65) !important;
}
// this is for dark text on light bg
.transparent-header.dark-on-light #site-branding:hover,
.transparent-header.dark-on-light #site-branding.isStuck {
    background: rgba(1, 1, 1, 0.65) !important;
}
I will add an option for this to the theme options panel soon.

2) You have an option in your theme options panel -> Buttons tab to change this (the last option) But make sure you copied the code inside the dynamic.css.txt file and pasted it into the dynamic css field in your theme options panel.

3) In the theme-root/js folder open up queryloader2.js in an editor, over the line 4 you can see an option where you can change the bar color for this. To customize it even more take a look at these articles: https://github.com/Gaya/QueryLoader2 and http://www.gayadesign.com/diy/queryloader-preload-your-website-in-style/ (just make sure to keep a back of the changed js file, so that when you update the theme you would not loose your changes. I recommend using child themes instead of changing the core files.

4) To change the products archive (main shop) page use this code (add these codes in the custom css field in your theme options panel)
.post-type-archive-product #page {
background-color: #FAFAFA !important;
}

5) Please use the private message form and tell me what is your username, email address and the new password you want and I will take care of it for you.

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