238 comments found

jodytee Purchased

Hi there,

I’m having some issues with browsing the site on mobiles (iPhone) – the menu is showing but I am unable to click the page links – they show finger contact but don’t link through to the page. It just hangs on the homepage – any ideas?

Thanks in advance!

J.

CapitalH

Hi

Make sure you are using the latest version of the theme which is 2.4.7 If you are already using the latest version send me the link to your site to test it for you.

Default-user
jodytee Purchased

Hi there – PM’d you. J

CapitalH

Hi

Answered your email.

Hi,

This is a pre-purchase question. I am interested in mainly the Shop – Custom Shop Grid 1 feature of the theme. Everything looks great, the only issue that may be of concern is the sorting feature. I am easily able to sort it by one category/tag, but when I select 2 or more, it doesn’t function properly.

Normally, if I select “For Women” & “Sunglasses” it should only show Sunglasses for Women correct? This is from the demo page that it’s not functioning. Can you please clarify if it’ll work and why the demo doesn’t do that.

Thanks.

- Jaronie

CapitalH

Yes of course it is possible. It all depends on how you create your categories.

CapitalH

You are most welcome.

naehelfi Purchased

Hey there. Where can I find the official support site. I only find the account suspended page. I have some problems with importing the Dummy Content since there is a problem with one of the php files in line 180. Did you ever hear about this problem? Mainly it looks like none of the picture didn’t import. Thank you very much for your support.

CapitalH

Hi

We have moved to new servers, with new domain, there is actually a button in the theme’s description page pointing to the docs and the forum. http://capital-themes.net/

No I have not heard of the error. in which php file? You see the dummy data importing depends heavily on server speed and load time speed of the servers on both side, if one of the servers have a crowded time it may fail importing the rest of the files esp when it comes to importing too many images etc

I recommend either importing without images and then manually adding your own images or trying again until you succeed.

Default-user
naehelfi Purchased

Thank you for the fast response.

Hi,

I want to use a hosted font. I believe I was able to add it as a punch font item “font family”. But now, how can I use this font as a part of a class within the Une Boutique wp theme?

Regards,

CapitalH

Hi

It is possible to do so with a couple line of code. The comments section does not allow for complicated forms of codes, please open a topic on the theme’s dedicated forum and they will guide you there.

http://capital-themes.net/forums/forum/une-boutique-theme-support/

Hi,

I want to use a hosted font. I believe I was able to add it as a punch font item “font family”. But now, how can I use this font as a part of a class within the Une Boutique wp theme?

Regards,

Hi,

How can I make the upper left navigation use social media icons like your example in http://themeforest.net/item/une-boutique-ultimate-ecommerce-corporate-theme/full_screen_preview/6647456 eCommerce home 8?

CapitalH

Hi

These are shortcodes, you can find the guide in the theme docs here: http://docs.capital-themes.net/knowledgebase/social-icons-shortcode/
Read the last paragraph too.
Scoorpion Purchased

Hi, i need to help with activation plugin named Ultimate Addons for Visual Composer version 3.3.2. All other plugins are good, but this one shows errors, after try to activation. I am using wordpress 4.0. Have you some idea to repair it? Thank you very much.

Matej

CapitalH

Is visual Composer activated too? This plugin requires Visual Composer.

If you both activated, please use the private message form and send use your admin username password to check it for you.

Default-user
Scoorpion Purchased

OK, and where is please the private message form?

CapitalH
On the bottom right of our profile page on themeforest http://themeforest.net/user/CapitalH
yoakelu Purchased

HI,

Great theme and i’m nearly finished making a site for a spa with it.

I’m having trouble with video backgrounds. YouTube ones don’t move in Chrome and if i use the embed text box it doesn’t work on Firefox. On my millionth attempt now and i’ve tried Vimeo and then i noticed there’s no option to use vimeo for video bg… Screenshot:

https://www.dropbox.com/s/uqtofmb7uqz8fl3/vc-vimeo.png?dl=0

I saw the plugin below for video backgrounds for vc – if i buy it will it work with the theme? It has some overlapping features with ultimate vc addons so i was worried it would break other stuff and be a waste of 9 USD…?

http://codecanyon.net/item/video-parallax-backgrounds-for-visual-composer/7049478

Will it be possible to use visual composer to do video backgrounds with vimeo in Une Boutique soon?

CapitalH

Hi

Have you tried using The Master Slider plugin that comes with the theme? You can use slide/s with embedded video background support which is cross browser and performs much better than the Visual Composer and Ultimate Addons plugin.

Default-user
yoakelu Purchased

Hi – thanks for the quick reply. I was just trying with the rev slider but it doesn’t crop the video to fit a full width background iT’s not really made for that i guess. I’ll try the master slider… Thanks!

Hi,

can you point me to a switch (or a class?) where I can have the Anything Slider, slide vertically instead of horizontal?

Cheers.

CapitalH

Hi

The script that is used for ceeating the anything slider does not support vertical slides.

Default-user

How can I be able to achieve a vertical slider from your theme package?

CapitalH

You can use Rev Slider or Master Slider to create the vertical slides you want and put them anywhere on the page you desire.

Hi,

I bought this theme and it is brilliant. Two things though:

1)If you go to www.oownit.com, and add an item to the cart; when you view the drop down cart, you’ll notice that the round “or” area (in view cart or checkout) is not in the middle. The “or” area is overlapping on the “checkout” area. How can I correct this?

2) Secondly, how can I add contact form to the footer as in your theme?

CapitalH

Hello and thank you

1) Add this to your custom CSS field to fix the issue

.woo-mini-cart-container .widget_shopping_cart_content .buttons a, .widget_shopping_cart .buttons a { width: 50% !important; }

2) Use the Contact Form 7 plugin to create it and then use it’s shortcode and paste it in a text widget.

Default-user

Hi,

Thank you for your quick response. I’ve got the contact form working.

I’m a newbie at this, so I would be grateful if you could direct me step by step where to add that code for the cart. Where would I find the CSS file? In which folder, or how can I access it through wordpress, if possible?

Thanks for your help in advance.

CapitalH

Under appearance -> theme options and on the general tab scroll almost to the bottom, you will find a rather large text area filed labeled as Custom CSS, just paste the code I have given you into that file and save your options.

aky007 Purchased

Hi,

I signup your support pages but it didn’t send password to me.

Please advice. Thanks

CapitalH

Hi

Please use the private message form in our profile page on themeforest and send the username and email address you have used to register on the forum, also send us the password you want to be set (this can be later changed by yourself) and we will take care of it for you.

Hi,

From where do I change the diamond paging element from your Anything Slider, into a circle + outline with hover effects?

Cheers.

CapitalH

Hi

You need to change some CSS to accomplish this task. If you need help with code customization please open a topic on our theme’s dedicated support forum here: http://capital-themes.net/forums/forum/une-boutique-theme-support/

Hi guys, I like the cool social icons in the top left of this page – how do you do this? I.e. what settings do I set in the menu called “Top Bar Left”?

http://uneboutique.capital-themes.net/contact-us/
social_tap

Thanks! Should also note the icon needs to be ‘simple’ and ‘small’ to be collapsible – this was not mentioned in the docs :-)

CapitalH

You are right, I will put it in the docs right away :)

Scoorpion Purchased

Hi, how to get sidebar in shop from right side to left side?

CapitalH

Hi

Please use the shop options in your theme options panel.

Hello, this is a pre-purchase question. Is it possible to hide prices on products until viewer has logged in? So that only account members would have access to purchase? Thank you!

CapitalH

Hi

There is a code in the theme to turn off the add to cart and prices and setting the shop to catalog mode, we can easily modify that code to only display the prices and add to cart buttons for logged in users.

We can help you with that after you purchase the theme. All you need to do is to open a topic on the theme’s dedicated forum.

Hello, I’m having a conflict with the woocommerce “product successfully added to cart” notification (screenshot shown in link below – from demo) that displays when product has been added.

When I deactivate the theme it works fine. I’ve disabled all plugins to see if that was the issue, but the only thing that brings it back is when I change the theme…it worked a day ago it just disappeared this morning…

Just updated all theme & plugin files to the latest versions to see if that helped. Didn’t change anything.

https://www.dropbox.com/s/flfmwc6y58j2l0e/Screenshot%202014-09-30%2006.11.37.jpg?dl=0

CapitalH

Hi

I have tried many things, but I can not get my head around the issue at all, there are so many things that don’t make any sense in your site. I see custom notices, custom messages, the cart page a rather different from the normal shopping cart, I tried disabling the plugins, but I see no changes, I even tried removing the custom template files from your theme, but still no luck.

Have you customized some parts of the theme functions? Or perhaps migrated your products from another server/cms? Any info would helpful for us.

Also have you tried contacting the support team for the premium extra options plugin you have? They might be able to guid us in the right direction.

StickerGenius

Hmm…I didn’t think about the migrating. Yes, we updated the db links when we migrated from dev to live site. Wonder if that caused this issue. Just weird that it works on other themes.

We haven’t customized any parts of the theme/plugins. Only css tweaks. Any suggestions I’d appreciate it. If not, love the theme everything else is wonderful.

CapitalH

Can you try something please?

On a temporary subdomain have a clean installation of the wordpress and the theme, Import the theme options, then start creating normal products, without the extra options plugin, check if everything is normal, then install and activate the extra options plugin and create products the way you did on your live site, test again to see if the conflict comes with the plugin or not.

I am willing to help you resolve the issue as much as I can.

yoakelu Purchased

Hi – is it possible to hide the search button on the main nav menu?

CapitalH

Hi

yes just remove the search widget from the search widget position.

Default-user
yoakelu Purchased

Ah indeed that works! I’d forgotten you can add widgets to the menu.

Thanks for the very quick reply – that’s got to be a new record for Themeforest! :)

CapitalH

You are most welcome :)

Please consider rating our theme on TF if you like. I would really appreciate it.

Hello,

How can I call (if there is a shortcode) the ultimate vc addon – modal box using an image or a text link without adding the modal box addon?

CapitalH

Hi

Sorry didn’t quite understand the question.

by
by
by
by
by
by