455 comments found

As a previous comment I also uploaded the theme folder to my server in the same folder as the stock themes and all I get when I activate is a broken webpage that has some text and a little color but missing the other 90% of the website.

Default-user

I’ve been waiting several days for a response on http://reedwan.ticksy.com as I submitted a ticket the same day as I posted on here.

ridwanreedwan

Hello,

I have replied your ticket,

Regards

Default-user

Still not working.

same mine only the logo and blank menu displayed what happen?

ridwanreedwan

Hello,

Please send a ticket here http://reedwan.ticksy.com. Please give me your site URL and admin account.

Regards

My company has purchased this theme and I have posted two tickets on ticksy but not had any response for 2 days. Why is there no documentation about the “unlimited sidebars” that the theme is supposed to have? I can only find a general sidebar and no way of making different ones for use in different areas of the site.

The facebook widget also doesn’t work, no matter what url I insert – it shows nothing in the frontend.

ridwanreedwan

Hello,

I have replied your ticket. You facebook page is doesn’t work.. please check your ticket.

Thanks

Quick question, do your themes support multisite?

ridwanreedwan

Hello,

Sorry this theme not supported the multisite.

Thanks

Hi ridwanreedman,

I need change de colour of the H1 in the post. The colour is black and I need that que colour will be white.

http://andresturiweb.com/instagram-en-la-web-de-tu-hotel-o-destino/

Thank You

ridwanreedwan

Hello,

Please open the style.css and added this code
.single-title h1 {color:#fff !important;}

Regards

xuaniyo Purchased

Hi there,

I am adapting your theme to retina ready.

Right now I am working with the social media icons, the size are 32×32 but I need the double.

Do you know where I can find them in bigger size?

Thanks.

ridwanreedwan

Hello,

Sorry this theme not supported retina display.

Thanks

Hi, is it possible to edit the colour of the header from white to black?

Also, how do I insert the row of headings above the slider and below the header?

Thanks.

ridwanreedwan

Hello,

Sorry you can’t make the header be dark. To give a title above the slider, you can open the file includes/slider.php and put your own header code ex: <h2>My Title</h2> below this code <!-- Small Slider -->

Thanks

Hi there,

Is it possible to have the search bar in the navigation menu?

Thanks

ridwanreedwan

Hello,

Sorry you can’t do it.

Thanks

Hi Reedwan,

I also submitted a ticket with these questions, but i’m not sure if it submitted correctly, so i’m trying it here as well:

1) My current version is unicorn 1.7, to update to 1.8 is it enough to replace just the style.css and the functions.php with the new ones from your 1.8 version? So I don’t have to replace all other files?

According to your changelog these are all the files which are changed.

==> Version 1.8:
  • Change style.css
  • Change function.php

2) After I’ve done this, can I update to WP 4.0 without any problems?

3) I’m using a child-theme with your Unicorn theme:

The style.css and all php files in the root of the child theme, properly override the files in the parent theme.

But files in subdirectories (child) do not override the files in the same subdirectories in the parent. And I can’t figure out why.

I use: get_template_part(‘includes/blog-style-two’);

parent theme: deephouseamsterdam2 child theme: deephouseamsterdam2-child

And I have this file in the correct folder with the correct name, in the child theme. But it automatically goes to the file in the parent theme.

*The folders in the child have the same chmod permissions.

When I use this, it does work:

get_template_part(’../deephouseamsterdam2-child/includes/blog-style-one’);

But I don’t want to use this, because then I have to change the reference to a file, everytime (and everywhere) if I want to override a file in the parent theme (when it’s in a subfolder).

Thank your for your time.

ridwanreedwan

Hello,

Check your ticket.

Thanks

Default-user

Hi Reedwan, i’m sorry but I really don’t understand your ticketing system. If I click the ‘Click here to sign in and reply to this ticket.’ link in the e-mail it redirects to the frontpage: http://reedwan.ticksy.com/

There is no way I can get to the ticket, not by searching or by clicking through my profile. So I can’t see your answer to my question. I hope it’s a bit longer than ‘I just change little style on newer update. If you don’t have the problem on old version, you can don’t update this theme.’ (This is what I can read in the e-mail). I’ve asked you three different questions… Thank you

Default-user

I just got a e-mail you closed the ticket, but i’m not helped by this yet… Please help me out here. Thanks

Hi there,

I have my video’s in categories, and on the category pages I’d like to remove the title that is overt of the feature image. How do i do that?

Thanks!

Hi there,

So we have our slider set up, however I’d like to make them clickable. Right now when you click on them it opens up to another page with just the image on it.

I want it to click to a specific link. Is that possible?

Thanks!

website is www.shiftcanada.ca

ridwanreedwan

Hello,

Please send a ticket her reedwan.ticksy.com.

Thanks

Hi ridwanreedwan,

I’m having problem searching images in media library search result shows only no media found results on every search even though images are there

I also opened the support on 2/12/2014 can you please reply to my ticket

Thanks

beuk23 Purchased

Hi,

After the update to 1.8 all author pictures are gone under their posts.

Help :P

ridwanreedwan

Hello,

Please send a ticket and give me an admin account.

Thanks

Hi

Purchased your theme.

Please let me know, how can I make the Home page to look similar to what is in the demo.

Regards Sumit

ridwanreedwan

Hello,

Please install the sample xml file. You will see the content like my demo.

Thanks

Hi Reedwan,

Could you please tell me if this theme is compatible with Thrive content builder? I am also waiting for a reply for another ticket about the OptimizePress plugin. Looking forward to hearing from you soon.

;)

ridwanreedwan

Hello,

Sorry this theme is not compatible with OptimizePress Plugin.

Thanks

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