An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by templatin
Frequently Asked Questions
Where can I find the documentation for UniqueShop?
Its path is: ”/Documentation/index.html”.
The documentation includes the following things and that too with screenshots.
- Step-by-step theme installation guide.
- Using other modules and its settings.
Can UniqueShop be customized?
UniqueShop is fully customizable which means you can play in whatever way you like and can have any color, background-color/image of your choice.
If you need any help with customization, feel free to mail me from contact form.
What to do if I get issues (errors/bugs) related to UniqueShop?
Do not panic. Simply send an email from contact form and explain your issue in detail.
The primary colors in the theme are missing even if “UniqueShop Configurator” module is enabled. What should I do?
Go to Back-office > Modules > Modules. Search for “UniqueShop Configurator” module and “Reset” it.
Are the future updates of UniqueShop free of cost?
Yes, of course! The future updates are always FREE.
The updated version can be downloaded from “Downloads” tab in your Themeforest account.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.