286 comments found

btc19100 Purchased

This theme is not very user friendly. I have had 3 different WordPress authors help try and configure the site, and all 3 have said I should ask for a refund.

ait
ait Author

Sorry theme si 3 years old, please understand that standards these days were not by any chance close to todays admin panels. Please have a look at our newest themes or maybe our free theme that can be downloaded from our website. Thanks.

Dear Author,

I have purchased your theme and want to remove the blog element completely. I basically want the website minus the blog; however, if I remove the blog sample, it creates some strange element in the sidebar such as headings and links to nowhere. How can I remove the blog and remove this sidebar entry?

The website is www.surreysquareprimary.co.uk

Your help would be greatly appreciated.

Kind regards

Tony C

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

cl-audio Purchased

Sorry but i forgot my password forum and you dont have a “i forgot my password” link. So let me post my question here. Im instaling this theme and as the PDF shows i need to install 5 plugins previusly before i install the theme. Well the plung “WP CSS Dropdown Menu” it seems the plugin does not exist anymore. What should do? Any ideas. Thanks in advance.

Is this the same than “WordPress CSS Drop-down Menu” ???

Buy the way some of those plugins are way too old. Anyway i will waiting in order to finish the instalation.

ait
ait Author

I’ve reset your password, please check your email now. Thanks.

Is there a way to customize the 404 page? Plugins that overrule the 404 pages of the theme normally have no impact what so ever. Can you tell me what file to edit and what to add or remove? Waiting for you reply. Thanks in advance! Kind regards, Judith

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

is the theme compatible with wordpress 3.8? i want to buy it.

ait
ait Author

Sorry theme is not compatible.

I have purchased and am currently using this theme and I’m looking to upgrade Wordpress to version 3.8.1 Will this break the theme?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

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