286 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there,

I was just wondering if there is a way to hide pages from the menu?

I have created a thank you page for a contact form and if I add this page it adds it into the menu. Is there a way to have this so that it does not show?

Thanks

Tony

ait
ait Author

Hi Tony,

Many thanks for your purchase. We are using “CSS DropDown Menu” plugin there. I had a look into it, but haven’t found any solution to your problem. Maybe It might be worth contacting the author of the plugin, maybe there is some hidden feature ;)

Thanks. Martin

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
silvamir Purchased

Hi There,

If add 2 or more slides to the slide show it cuts off a piece of the pic on the bottom and if I only have one slide it does not? How do I fix this?

ait
ait Author

Hey there,

Thanks for you purchase. Please send me a private message over themeforest, I’ll register you to our support forum. Our support stuff will be happy to help you. They will take at your installation and definitely find a solution ;) There is probably a problem with differe image width or some plugin might has changed something..

Thanks. Martin

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
aadezine Purchased

how do you change the links for the address/phone/email icons that appear atop every page?

also how do you remove text links that appear on side bar as seen here:(they are brown on mine)

http://www.drssalama.com/?page_id=50
ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Just need to know if this theme is supported for Wordpress 3.3 released last week.

ait
ait Author

Universal Business theme hasn’t been tested yet. We’ll test it today.

ait
ait Author

Just checked that, theme is working fine with wp3.3. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there a setting to stop the sliders and display only one static page?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
merchant Purchased

Fail. Ok I’ve installed a lot of themes, usually with ease but this is not at all simple, looks to be for coding pros only. If I was an expert in php, css and html I’d love this one. Can I get a refund?

ait
ait Author

I have created a support account for you, our developers will help you with your issues. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Ferhat55 Purchased

can you create a forum account for me on your site? I have a few questions about this template

ait
ait Author

I just did, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Cannot seem to get this theme to work for me. I’ve created several pages but none of the content is actually showing. Just displays an empty page. Any ideas?

Thanks

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Default-user

Can you please give me a username and password at

http://support.ait-themes.com
ait
ait Author

Please send me a PM over themeforest, I’ll send you username and password. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

To what extent does this theme support multiple, page specific, custom menus? Are there any limitations? Thank you.

ait
ait Author

Theme is using standard Wodpress menu functionality. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, We´ve updated plugins and now we´ve this problem in our web site www.lextic.com ¿Could you tell us how to solve this problem? Thanks

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Canada
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Exclusive Author
surerank Purchased

If you are going to build the thing in widgits make a logo widget.

VERY DISAPPOINTED with this theme but making the best of it.

Documentation does not work as advertised.

Requires a LOT of configuration and even then I still don’t have it looking like the demo.

Not happy at all.

ALSO – if we buy the themes here support them here. DO NOT expect us to register on your site. (Can someone from evanto make this a policy?)

ait
ait Author

Thanks for your message. I’ve created you an account now, please post your support questions there, our developer will be happy to help you. Please understand that we provide theme support only because we want to. It’s not required by any terms. You’re purchasing a low priced product, not a full service. Providing support for 20+ items is impossible via theme discussions that’s we have launched our discussion forum.

surerank
surerank Purchased

The theme is not what you advertise it to be. It is not “Easy to configure” It does not work as advertised. It is not what I purchased.

Support is very simple.

Either provide the “easy to configure theme” you say this is supposed to be or issue a refund.

surerank
surerank Purchased

I bought this theme yesterday because of the following description

“Widgets loaded template with an extremely easy configuration of the homepage, header, footer, sidebar and many others. You can launch a nice an clean customer’s website in no time. Our goal was to create a template that you will be able to use for ANY client you have, no matter if you are creating a car business website, hotel website or website for carpenters :) You can use it for your own company as well. “

I had a “quick” job I wanted to get off my desk quickly and the preview looked good and I wanted something with “easy configuration”.

2 hours into the configuration process I realized the theme is going to be a hard thing to configure.

6 hours into the process I realized I wasn’t going to get the job done with this theme anytime soon as I had followed the steps and had nothing that looked anything like the theme I had purchased.

I followed the steps laid out in the instructions to the letter and got nowhere fast.

I ended up purchasing another theme to get the job done.

Please either provide the theme with “easy configuration” I bought or provide a refund.

  • Canada
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Exclusive Author
surerank Purchased

Ok… I bought an “Easy to configure” theme as it says in your text.

I have now wasted 2 hours of my time trying to get this thing to look ANYTHING like what I bought. NO luck.

The documentation is not 100% accurate and there is FAR too much configuration required to make it look ANYTHING like what I bought.

Please either provide a theme that looks SOMETHING like what I purchased or a refund ASAP .

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I bought this theme a while ago and set it up for a client. I went in today and updated some plugins and now the top menu navigation disappeared! When I add a menu item, it does not work. I need help!!!

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
itgirl Purchased

Helloo, i have just purchased the universal business theme – and tried uploading it but it says there is no style sheet attached so it wouldn’t upload. I paid for this – can you refund me my money or tell me what to do. I tried your forum but don’t know where to register – what do i do – i’ very distressed that i was sold a faulty product. Please advise what do i do.

ait
ait Author

Please unzip the file you have downloaded, there is a folder with actual theme.

I’ve seen your message, please check your email with username & password to our support forum. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, can this theme work with the latest wordpress version?

ait
ait Author

Yes all should be working, we tested it already on our server. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Well I am VERY DISAPPOINTED with the theme at that price. Well, it will take anyone with some knowledge of CSS , html and javascript to be able to make the most of it. Even using a logo I had to use a text editor. one type of slider effect. I thought it was supposed to be a CMS . Improve next time.

ait
ait Author

Theme is 3 years old now, please have a look at our newest themes. These are more user friendly to use. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
boxheadd Purchased

Hi, I’m not sure if this conflicts with licensing terms, but I was wondering if it is possible to install my purchased copy of this theme on a separate wordpress on my website for testing? Please let me know how this can be done. Thank you.

ait
ait Author

Testing copy shouldn’t break any licensing terms, but to be 100% sure please contact Envato Support. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
boxheadd Purchased

Thank you… I am currently having trouble installing the theme on a new wordpress blog for the same client that used this same theme. After uploading the .zip file, wp-admin directs me to a blank page asking “Are you sure you want to do this? Please try again.” And that’s the end of that. No files were installed. Any suggestions/help?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there any way to adjust the preset length of the logo via the widgets or resize it without configuring any CSS , etc.?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

hi my nav bar went missing all of a sudden…can u help me as to why?

http://www.rllandscaping.ca/

thanks :)

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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