Discussion on UniVersum Pro - premium responsive OpenCart theme

692 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

Sir, First Get well soon :)

Second any update on fix of twitter and mobile browsing issue . i am still waiting for your next update
theAlThemist

Hello mastersquall,

the fix will be released later today. I am sorry for the inconvenience.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Adrewx Purchased

Hi Koev,

I found a big bug on IE which should be fix easily.

You can check the visual bug here:

http://img42.imageshack.us/img42/5666/82114105.jpg

I installed your template for 1.5.4 and i have the same problem …. that when i visit your website.

I tried on several versions of IE and each time i see the same problem.

Would you be able to give me the solution?

theAlThemist

Hello Adrewx,

which IE version is this?

  • Bought between 100 and 499 items
  • Finland
  • Has been a member for 2-3 years
gabitech Purchased

Hi Koev – just a quick q.: how to setup the time for the NEW label? Thanks, Gabriel

theAlThemist

Hello Gabriel,

the time could be changed in the theme admin panel. There are several options to choose from.

  • Bought between 100 and 499 items
  • Finland
  • Has been a member for 2-3 years
gabitech Purchased

sorry, please disregard my previous question – found it (I see it is bound to “date added” – maybe would be better to link that to “date available”, this way we have control over and is more accurate? just a thought…)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
baloo13 Purchased

Hi,

is there a french translation for 1.5.5.1?

Koev if you know anything about french translation for your tetmplate please inform me.

be well soon :)

theAlThemist

Hello baloo13,

I am afraid there is no ready translation. You would need to install the standard french language pack and copy and translate the custom theme language files to your new french folder.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hope u are well, or getting better soon:-)

Still loving your theme! I managed to do something though, and the twitter feed disappeared from the “home” page only. Shows on every other page. It just says “Follow us on Twitter!” with alink under Twitter feed on “home”. A bug or have I managed to do something strange?

All the best.

theAlThemist

Hello shalalleman,

I am sorry for the late response. I would need to see the problem live in order to say what could be wrong.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cobling Purchased

hi koev. I installed this skin. but when i installed my local computer, it works. but i installed this skin online, it doesn’t work.

site is csm.taonetworks.com

homepage doesn’t work. but I click in to the macbook item on the page, it show up.

what’s the problem??

theAlThemist

Hello cobling,

it looks like there is some problem with your installation OR server settings.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Turkey
muratt Purchased

” I will never buy a new theme “

theAlThemist

Hello muratt,

I am sorry for your disappointment. Unfortunately my illness was beyond my control.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Koev. This question has been asked several times recently. Can you please give us the admin login for the blue number 3 demo. http://universumtheme.com/universum3/ I have my site setup like this and need to see several of the settings. My site is in limbo until then so please make it urgent. Thank you.

theAlThemist

Hello rakoom2002,

I am going to create a demo user for that installation for you. Just check the admin page in few minutes with user/pass demo/demo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dejavuint Purchased

Hi. How can setup margin of discount area. If product name is 2 line discount ticket come to front of product name.

theAlThemist

Hello dejavuint,

you would need to move the discount area by CSS top: property. You could easily do this in the CSS file OR using the custom CSS field in the theme admin options.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
peja Purchased

Hi Links for compare and wish-list in categories not working! Works in header links only! Also how do I get rid of the “Refined Search listings” but instead show links in the category side menu as sub-categories and sub-sub categories. Also how to use only 2 columns for category products (category menu -right column) and content (products) left. When I resize the category images to smaller it still only shows 3 per row. I want to display more products per row.

thank you

theAlThemist

Hello peja,

just checed and everything works fine for me. Are you using some sort of domain forwarding?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
peja Purchased

Sorry forgot – I am using 1.5.5.1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am really interested in purchasing this theme, but before I do I wonder if its possible to make some small changes, mainly the animated icons that spin on mouseover and the heart shape icons. The business is car tuning and hearts dont really go with the nature of the business lol The other change is the tabs on the product page. I would prefer to have the description on the main page and not in a tab. Is this possible? If these changes can be done I will order straight away.

Thank you

theAlThemist

Hello Japparts,

the icons are just backgrounds image and can be changed to whatever you want.

The tabs structure could also be changed but that would require some manual modification of the product page template.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
peja Purchased

Hi again Search not working either!

thanks

theAlThemist

Hello peja,

I have just checked and search works fine for me.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Dude, come on, whats going on? Ive asked several questions and havent had a single one answered. Its been several days, customer support sucks.

Im having two issues I need resolved ASAP.

1. We need access to the admin panel for http://universumtheme.com/universum3/

2. I installed blog manager but the blog link isnt working. I go to mysite.com/blog and it just goes back to my homepage. Your theme says its blog manager ready. Whats going on.

Please respond to my questions!

theAlThemist

Hello rakoom2002,

which settings for universum3 are interested in?

The blog manager link would work fine when the extension is properly installed and configured. Could please send me an e-mail with link to your store and temporary admin access?

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years
bellababy Purchased

The theme is compatible with mod openstock? I’m having problems, an error occurs when the menu is hidden…
thanks!

theAlThemist

Hello bellababy,

Unfortunately I am not familiar with this extension and don’t know if it’s compatible or not and what the problem could be.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
peja Purchased

Looks to me that this developer disappeared!!!!! I bought 2 of his templates, BIGONE – does not work properly – and the UNIVERSUM PRO (does not work properly). If there is no answer within a day or so – FOR BOTH I WANT MY MONEY BACK!!!!! AND I REPORT HIM!

CHEERS

theAlThemist

Hello peja,

I have already answered you in above comments.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

As my fellow community member above me mentioned. Your lack of response and support is very telling to your attitude towards your products. I am very displeased with your product, mainly because of your support. I have marked my rating for your product as 1 star and will leave it until I see a change in the support and response time. This is truly unacceptable. People buy products here expecting them to work without issue and if they dont, they expect to get prompt, and effective support, both of which you lack. I am now considering submitting a refund request and reporting this issue. Very unprofessional!

theAlThemist

Hello rakoom2002,

I have already answered you in above comments.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Koev was ill, but now I don’t know where he is? Hope feeling better… Koev? Where are you? Hey rakkom & others, just wait some days, and I hope Koev back!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
kiat87 Purchased

Hi, how do I disable mobile view . Would like to view desktop mode on mobile devices kindly assist thank you

theAlThemist

Hello kiat87,

there is a responsive ON/OFF select in the theme options panel.

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