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Sir, First Get well soon
Hello mastersquall,
the fix will be released later today. I am sorry for the inconvenience.
Hi Koev,
I found a big bug on IE which should be fix easily.
You can check the visual bug here:
http://img42.imageshack.us/img42/5666/82114105.jpgI installed your template for 1.5.4 and i have the same problem …. that when i visit your website.
I tried on several versions of IE and each time i see the same problem.
Would you be able to give me the solution?
Hello Adrewx,
which IE version is this?
Hi Koev – just a quick q.: how to setup the time for the NEW label? Thanks, Gabriel
Hello Gabriel,
the time could be changed in the theme admin panel. There are several options to choose from.
sorry, please disregard my previous question – found it (I see it is bound to “date added” – maybe would be better to link that to “date available”, this way we have control over and is more accurate? just a thought…)
Hi,
is there a french translation for 1.5.5.1?
Koev if you know anything about french translation for your tetmplate please inform me.
be well soon
Hello baloo13,
I am afraid there is no ready translation. You would need to install the standard french language pack and copy and translate the custom theme language files to your new french folder.
Hope u are well, or getting better soon:-)
Still loving your theme! I managed to do something though, and the twitter feed disappeared from the “home” page only. Shows on every other page. It just says “Follow us on Twitter!” with alink under Twitter feed on “home”. A bug or have I managed to do something strange?
All the best.
Hello shalalleman,
I am sorry for the late response. I would need to see the problem live in order to say what could be wrong.
hi koev. I installed this skin. but when i installed my local computer, it works. but i installed this skin online, it doesn’t work.
site is csm.taonetworks.com
homepage doesn’t work. but I click in to the macbook item on the page, it show up.
what’s the problem??
Hello cobling,
it looks like there is some problem with your installation OR server settings.
” I will never buy a new theme “
Hello muratt,
I am sorry for your disappointment. Unfortunately my illness was beyond my control.
Koev. This question has been asked several times recently. Can you please give us the admin login for the blue number 3 demo. http://universumtheme.com/universum3/ I have my site setup like this and need to see several of the settings. My site is in limbo until then so please make it urgent. Thank you.
Hello rakoom2002,
I am going to create a demo user for that installation for you. Just check the admin page in few minutes with user/pass demo/demo
Hi. How can setup margin of discount area. If product name is 2 line discount ticket come to front of product name.
Hello dejavuint,
you would need to move the discount area by CSS top: property. You could easily do this in the CSS file OR using the custom CSS field in the theme admin options.
Hi Links for compare and wish-list in categories not working! Works in header links only! Also how do I get rid of the “Refined Search listings” but instead show links in the category side menu as sub-categories and sub-sub categories. Also how to use only 2 columns for category products (category menu -right column) and content (products) left. When I resize the category images to smaller it still only shows 3 per row. I want to display more products per row.
thank you
Hello peja,
just checed and everything works fine for me. Are you using some sort of domain forwarding?
Sorry forgot – I am using 1.5.5.1
Hi,
I am really interested in purchasing this theme, but before I do I wonder if its possible to make some small changes, mainly the animated icons that spin on mouseover and the heart shape icons. The business is car tuning and hearts dont really go with the nature of the business lol The other change is the tabs on the product page. I would prefer to have the description on the main page and not in a tab. Is this possible? If these changes can be done I will order straight away.
Thank you
Hello Japparts,
the icons are just backgrounds image and can be changed to whatever you want.
The tabs structure could also be changed but that would require some manual modification of the product page template.
Hi again Search not working either!
thanks
Hello peja,
I have just checked and search works fine for me.
Dude, come on, whats going on? Ive asked several questions and havent had a single one answered. Its been several days, customer support sucks.
Im having two issues I need resolved ASAP.
1. We need access to the admin panel for http://universumtheme.com/universum3/
2. I installed blog manager but the blog link isnt working. I go to mysite.com/blog and it just goes back to my homepage. Your theme says its blog manager ready. Whats going on.
Please respond to my questions!
Hello rakoom2002,
which settings for universum3 are interested in?
The blog manager link would work fine when the extension is properly installed and configured. Could please send me an e-mail with link to your store and temporary admin access?
The theme is compatible with mod openstock? I’m having problems, an error occurs when the menu is hidden…
thanks!
Hello bellababy,
Unfortunately I am not familiar with this extension and don’t know if it’s compatible or not and what the problem could be.
Looks to me that this developer disappeared!!!!! I bought 2 of his templates, BIGONE – does not work properly – and the UNIVERSUM PRO (does not work properly). If there is no answer within a day or so – FOR BOTH I WANT MY MONEY BACK!!!!! AND I REPORT HIM!
CHEERS
Hello peja,
I have already answered you in above comments.
As my fellow community member above me mentioned. Your lack of response and support is very telling to your attitude towards your products. I am very displeased with your product, mainly because of your support. I have marked my rating for your product as 1 star and will leave it until I see a change in the support and response time. This is truly unacceptable. People buy products here expecting them to work without issue and if they dont, they expect to get prompt, and effective support, both of which you lack. I am now considering submitting a refund request and reporting this issue. Very unprofessional!
Hello rakoom2002,
I have already answered you in above comments.
Koev was ill, but now I don’t know where he is? Hope feeling better… Koev? Where are you? Hey rakkom & others, just wait some days, and I hope Koev back!
Hi, how do I disable mobile view . Would like to view desktop mode on mobile devices kindly assist thank you
Hello kiat87,
there is a responsive ON/OFF select in the theme options panel.