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93 comments found

what changes in new version? RTL support?

smartdatasoft

We have no plane to made universal Rtl

matrixsoft

i frustrated!

is is very simple! just put rtl.css in css theme dir and set classes for rtl

RTL lang is default of prestashop instalation in v1.6 and should be support by developers

also all new themes support that

Default-user

Dear matrixsoft,

All current theme are for prestashop 1.6.Universum was released for prestashop 1.5 version, it is not a new build theme for latest ps1.6ps. We have done some major update work for ps1.6 compatible release. At this moment we have no plan regarding rtl in this product.

Our upcoming themes will support rtl.

Thanks.

Pawel_M Purchased

Is this template is the price filter system – ajax? – Prestashop 1.6

smartdatasoft

Till 1.6 version the ajax price was working fine. Prestashop have changes lots from 1.6 to 1.6.8 in blocklayer module, we are working on 1.6.0.8 compatible of ajax price. Will release soon.

Pawel_M Purchased

Welcome. I bought a template but I have a few problems. I do not know what to do next – if there is any help or forum?

smartdatasoft

Please open ticket on my support system with your problem , back office and ftp access. we will solve your issue in our regular working hours 9am to 7pm GMT+6, support ur : http://smartdatasoft.zendesk.com/

Hi, please is there also the product video? in this template? Thanks

smartdatasoft

What do you mean by product video can you show me

Default-user

video on product page….

smartdatasoft

That you can do by our upcoming module short code

Hi,

Are images included in the theme and are reusables?

Zanksss, Josep

smartdatasoft

Those image are not included in theme package( banner). They are only demo purpose and copyrighted. You need to buy them .

How can I disable mobile theme version? I want to display the same page layout on mobile device as on my desktop.

smartdatasoft

IN your theme admin panel you may have option to disable responsive view.

Default-user

I saw that option but it does nothing. I disabled responsive view, deleted smarty cache, deleted compliled files and disabled http cache on hosting provider side, but still only middle column of page is displayed on my mobile device. Please, have a look at www.diskynaauto.sk

smartdatasoft

Open ticket on support for technical issue we are from GMT +6

Due to the Muslims’ biggest religious festival Eid-Ul-Fitr at our country, our total support team and operational team will be in vacation from 28-07-2014 to 01-08-2014(GMT 6+). During this time; all kind of support and ticketing reply, forum reply, inquiry response and business communication will be postponed. Our operation will resume again at 10:00 AM, 2-08-2014. :)

Display the full title of the product .—> smartdatasoft makes her pay ? incredible !!

smartdatasoft

I am not getting your point. If you have any issue please open a ticket on our support system.

Default-user

Ticket #1259

smartdatasoft

We will take a look your issue at our regular support time. We are from GMT+6

hello, in “catalog mode” the logo disappears and the “menu universum” is aligned incorrectly. Is there a way to fix the problem? Thank you (ps 1.5.6)

smartdatasoft

Please a ticket on our support with site access. Our team will help you.

How can it traduce the counter “days” “hours” “minutes”?

Default-user

How con i translate countdown “days” “minutes etc?”

smartdatasoft

Please open ticket in our support system. Our technical staff will help you

hi, live preview is not working

smartdatasoft

We have change the sever due to that forgot to point the new server demo.

Default-user

ok. waiting for the live demo to working. already bought your demo for opencart, wanna see the demo on presta. THX

smartdatasoft
You can view this custom site live :) http://hipicamoreno.com/ http://everlastonline.nl/ Hope this two is enough demo for you :)

*Vacation notice: * Dear client, Due to national holidays in our country, all of our ticketing and support service will be unavailable from 5/10/2014 to 10/10/2014. During this time, you can open your ticket at https://smartdatasoft.zendesk.com and we will answer you as soon as we are back to station. Hoping, you will consider our apologizes and will keep patience till we are back. We are requesting your`s kind co-operations.

Hola, hace varios dias que envié un mensaje con un problema para mi theme, a dia de hoy no se me ha dado respuesta aun.

Default-user

I understand that the support tab on ThemeForest is for that. I’ll open again in insidencia place.

my posts here are in Spanish and ye understood perfectly.

I do not understand the need to complicate the user’s method of contacting you. But perfect, I have no problems write in English.

smartdatasoft

I do not understand. I just translate by google :)

Default-user

as does 90% of Spanish-speaking people trying to contact you.

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