43 comments found

ilac121 Purchased

Hello, I am having problems with the side bar we have added to pull only items from the portfolio by using corresponding categories. The code we are using is:

menu="Equipment Rental" depth="2" color="default"]/menu [four_fifth_last]

Body Test goes here

But no matter what even though we are using the correct category in the code, all items in the portfolio show up instead of only the ones that are marked for that particular category.

Can you please advise why this is not working? I will gladly give you a log in to the website to see for yourself in a private message. Thank you in advance for your time.

ilac121 Purchased

So I asked for help as you can see 10 days ago on here as well as through the support tab and your site. No response. This is super frustrating as an end user especially when the shortcode that was broken was a plugin you included with your theme to make this part work correctly. I ended up paying someone $75 to help fix this bug due to lack of response from you and your team. Not happy at all with your lack of communication and service. Part of why we buy from themeforest is the support that comes with the themes. You have a very strong rating which is something I took into consideration when choosing this theme as well…unfortunate that we didn’t get any support.

ilac121
ilac121 Purchased

I have deleted your log in to our site as well, not that you used it.

wptitans

When you have send in an email through our profile page you should have been served by now.

Please be aware that we have a new support staff and development team and we’ve been back up with all support since a week now. So please send your request through our profile page and we will help asap.

Hi there!

I need some help. When I made changes in the visual panel (in styling), any change I made, doesn’t appear in front page. Why this happen?

Please, help me!

Thanks.

PD: Sorry about my english, I’m Chilean :)

wptitans

contact through profile , I will send you an updated plugin that shows all shortcodes

Default-user

Hi again,

Where can I change the crop position of the portfolio featured images? Even better, the size of the croped image?

Thanks a lot!

wptitans

Send us an email through our profile page and keep the conversion going through the already established support channels

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