An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by designmonstr

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from designmonstr:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How to permanently change the color of the theme?

Change to preset color that are in theme options:
  • 1. Under css/skins/ you will find about 8 colors. Pick the color you want. ex. red.css
  • 2. Open the page you want to change the color for ex. index.html.
  • 3. add <link rel="stylesheet" href="css/skins/red.css" /> right after <link rel="stylesheet" href="css/style.css" />
  • , you will find this on the top of the page inside <head> tags.
  • 4. Open plugin.css file under /css and replace the color code as well and you should be done.
  • When to contact Envato Support

    Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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