39 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
futec Purchased

hi, how i can take of the last footerinformations (copyright etc…) without delete it in the code ffrom footer.php?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
futec Purchased

how i can sort the order of the portfolio items?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
futec Purchased

how i can change customize the sidebar for portfolio-items?

please i need your help quickly.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Congrats on the new theme, I really love the elements of the top right with the telephone number.

I am so close to buying this, however I would have loved to have seen some slider testomonials text on the front page and possibly in the shortcode generator. This would have been a certain sale for me, I need to keep looking.

Thanks

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 5-6 years

NO SERVICE FOR THIS THEME AT THIS TIME ??!!!!

I asked you a question 11 days ago and no answer, as all the others here after me.

Anyway I have another question.

How to get off the related posts and pages at the end of each page or post.

Please a concrete help and no quick answer that does not help anybody. Your new theme is so otally different coded, that makes customization difficult.

I bought totally four themes from you.

Please make better your SERVICE in answering your customers.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

@ Showkontor – I suggest you read the item description. It can’t be more clear about how you receive support for this theme…http://themeforest.net/item/upscale-wordpress-business-portfolio-theme/241085

I’m surprised you’ve bought so many items and haven’t read the item description…

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Support requests

Hey Everyone! If you have purchased the theme and need help please use the Forum at http://www.kriesi.at/support My support staff will take care of your probelms :)

If you have any presales questions feel free to drop me a mail via my contact form

Cheers! Kriesi

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Theme Update

This theme recently received an update. If you are currently encounering any issues with the theme please re download your purchase from themeforest and update the files mentioned in the versions file that comes with the download ;)

Support Requests

Support for all my themes is available only at the support forum I’ve setup at my website: http://www.kriesi.at/support

The reason I have choosen to use my own forum is quite simple:

Themeforest support threads are not searchable. Since most questions are asked over and over again a searchable forum will make it possible that you dont even need to wait for my response, because its already there. If the answer is not available my support team will take care of you ;)

Pre Sales Questions

Please use this Contact form if you have any pre sale questions: http://themeforest.net/user/Kriesi/#from
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

This is the second theme I have purchased from you and both themes are awesome. Great work! I will always check your portfolio first when I need something new.

  • Australia
  • Bought between 100 and 499 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars

We purchased this for a client.

They stated after we set everything up, that the slider isnt operating correctly.

So we popped onto the admin, and indeed created a slideshow.

Basically what we get , is the slideshow positioned above title and behind header.. no images are displayed, except the alt for the image… which is indeed correct url.

Followed your youtube video, we have done everything seemingly correctly.

Plus when we go back to edit the slideshow, it shows a Film Reel in the thumbnail area .

We selected 2d fade slideshow small.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

hi

I like the theme and it is so elegant.

i have one question i am new to wordpress, i prefer the HTML , can use this theme as HTML ? if yes do you have it as HTML5 ?

one more thing, i am looking to build an Arabic website, will it work for this theme to have Arabic text?

piaf

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Kriesi, I’m a big fan of your work. You are definitely talented. I’ve heard a lot of buzz about “fully responsive” and “responsive” websites that resize themselves to fit iPads, iPhones, etc. Do you plan on designing a theme like Upscale with that capability. If not do you know of a plug in that will work with your theme to provide that capability?

Thanks, Michele

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Support Requests

Hey guys! Due to my vacation I am not able to check the themeforest message boards regularly. Therefore I would recommend to post any support requests in the support forum at htttp://www.kriesi.at/support/

My support staff will take care of your problems while I am gone :) Thanks for your understanding!

Kriesi

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Theme Update

Hey Guys! We have just released a new patch for the theme!

Mai 14th Update: we have updated the framework folder across all of our WordPress Themes for security and new functionality! Go get it now :)

Please re-download the latest set of files from your “Downlaods” page and replace the files mentioned in the version.txt file that comes with the download.

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Referred between 1 and 9 users

Will this theme work with a multi language plugin like qTranslate?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How can you prevent the featured image from appearing at the top of the individual portfolio item page. I want the featured image to appear in teh main portfolio page, but not on the portfolio post itself?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
jaesius Purchased

Is there a way to get the fade slideshow on the homepage? The only ones working for me are the 3d blocks and featured sliding blocks

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 000 and 5 000 dollars

Hello,

I was the first person to buy this template when it first came out on Themeforest, and I really love it. But I have a question: it there any way to put a YouTube link without the template trying to import a lightbox? I want to put a link to my YouTube channel or a YouTube video, but every time the template interprets that there is a video and creates an error (“no image error”). Thanks for your help and have a great evening.

Kriesi

Hey! Not sure where you want to place the link but if you add the class “noLightbox” to the < a> tag no lightbox will be applied :)

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
menkom Purchased

I just got a update notification what are the changlog ? and what version is it ?

Kriesi

Its a small bugfix for the upcoming wordpress 3.9 release that ensures your shortcode editor keeps working :)

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