134 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
pfpedro Purchased

Can u guys tell me what´s the best woocommerce version to use with this theme?

cosmothemes

For now, it’s the 2.0.9 – we can send it to you via email. Please post a request at support@cosmothemes.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, The fonts don’t seem to have any effect when I change them and the styling seems to have dropped off the products. I have disable all plug in etc. Do I need to install an extra plug in for them to work? thanks

cosmothemes

Hi,

please locate the /ushop/functions.php file, and replace it’s content with this one: http://pastebin.com/BBgyCdsE

Now the Google fonts should load alright.

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Any updates on the theme compatiblity with the newest wordpress and woocommerce versions? Thanks.

cosmothemes

We’re still working on it. can you please describe what functionalities are mandatory for you right now, from the new version? Thank you.

Default-user

Currently there are errors displayed during the checkout process related to shipping. Mandatory parts are ordering and checkout. thanks

cosmothemes

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and an FTP account, then pass me here the ticket number. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I need to add a code in the body of all my pages, what is the easiest way to add this code.

cosmothemes

Hi,

what type of code? You can use in the page.php template, if you want to add PHP/HTML, also you can use JS verification for “body .page” selector in /js/functions.js, if you want to add JS.

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Is it possible to have a product category specified in the template builder. I can see post category but not product.

How do I increase the fonts sizes – especially on the widget headers?

Thanks!

Default-user

Sorry one more request, I can’t get the carousel slider / Element behaviour to work for new and featured product in the template area to work.

cosmothemes

Hi,

sorry for the long delay. You can’t add a product category, but you can use the Product category archive page for that, by accessing the category link. The view/template can be modified by going in Layouts and check the template used http://i.imgur.com/bPwGeOK.png then in Templates edit the DEFAULT row in that template. For the slider, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could take a look. Then pass me here the ticket number. Thanks.

Default-user

Regards my second point is there an easy way to disable the fonts setting so I can add a Google font plug in. I would like more control over sizes off the fonts. Thanks

cosmothemes

Hi,

what plugin are you trying to install? The fonts are loaded in /lib/php/includes.class.php file, static function get_latest_google_fonts()

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! When I add a menu’s to the footer they overrun into the next area and bunch up on a mobile. What am I doing wrong?

Cheers

cosmothemes

Hi,

please give us a link to your site, so we could inspect a little bit. Thank you.

Default-user

Can I Email you as you will need log in details. Thanks

Default-user

Actually… taken log in screen off here you go: http://longarmweb.co.uk/bespokeverse/

cosmothemes

Hi,

try to add next CSS into the Custom CSS box:

colophon > div:first-child {min-height: 230px;}

Best regards, Nick

Default-user

That works thank you. Support top notch as usual!

cosmothemes

Alright! Glad you found it useful. Let us know when you have something on your mind!

Default-user

Hi Nick, I’m afraid the menu still over runs on an iPhone. Is there some short code to sort that too? Cheers

cosmothemes

Yeap, sorry for not verifying on mobile – here is the CSS you might need: http://pastebin.com/s64gy0y1

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Malaysia
dreamt2 Purchased

Hi, I using this theme on wordpress 3.8.1, everything work fine but only lookbook nothing show up. Is this theme work on wordpress 3.8.1?

cosmothemes

Ushop is fully compatible with WP 3.8.1. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and a link to your site, so we could take a look at the issue.

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thanks for all your help so far and sorry to be a pain(!) but is it possible to change the font on the product description – increase the size and make it black rather than grey? How do u change the blue colour used for the product ‘more info’ and purchase buttons? Thanks

cosmothemes

Hi,

please give us a link to the pages you want to change the styles – as many options can change the selectors. Thanks.

Default-user
http://longarmweb.co.uk/bespokeverse/shop/double-act-poem-print/

just to make the font black and not grey for the product description. thanks

cosmothemes

Hi,

try to add next CSS into the Custom CSS box: http://pastebin.com/6zW3L7zt

For the buttons: http://pastebin.com/1LiDi0DP

Cheers!

  • Elite Author
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Most Wanted Bounty Winner
  • Referred between 200 and 499 users
  • Sold between 250 000 and 1 000 000 dollars
  • United States

Dear all, if you updated your installations to WordPress 3.9, and you met any strange behaviors, please see this article https://cosmothemes.zendesk.com/entries/27422541-Update-WP-3-9

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
sucben Purchased

Hi,

When woocommerce version 217 will be ready ?

Thanks

cosmothemes

Hi,

unfortunately we can’t say exactly when but I assure you that we’re working on it, as uShop is not the only WooCommerce theme we have. Thee are a lot to changes, and the challenge is pretty tough. Hope soon we’ll move to the latest WooCommerce, sure.

Default-user
sucben Purchased

Thanks a lot !

Default-user
sucben Purchased

Have you got a release date now ?

cosmothemes

Nope, not yet, sorry…

Default-user
sucben Purchased

:-( I hope for october

  • Has been a member for 0-1 years

TO DEVELOPERS 1.HOW DO I ACTIVATE THE LOOKBOOK PORTION TO BE DISPLAYED IN THE MENU, WHERE ON THE DASHBOARD?

2. HOW CAN I HAVE MY MEDIA THAT I UPLOAD at 1280 × 852. UPLOAD? THERE IS AN ERROR WHEN I DO IT. IS THERE A SETTING TO INCREASE THE PICTURES WHEN POSTING (TO THAT SIZE 1280X852) if not HOW DO I CIRCUMVENT THE ERROR AND POST MY PICTURES TO THAT SIZE FOR THE FULL THUMB LENGTH BLOG POST

3.FONTS- WHERE WHEN POSTING CAN I INCREASE SIZE ?

cosmothemes

Hello,

1. To create a Lookbook post, you should use these options http://i.imgur.com/VgNTLBz.png . Then you can add it to the menu http://i.imgur.com/mFRYVrN.png

2. There should be no errors regarding picture uploads, as the theme doesn’t care about the image size. That should be something different. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, a link and a full description about the issue – so we could take a look.

3. Font size can be easily adjusted by adding next CSS into the Custom CSS box: http://pastebin.com/f9P2YD0r

Best wishes, Nick

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I cannot take manual orders from my woocommerce back office, it does not allow me to enter any information or customer notes or comments

Can you help

cosmothemes

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and a full description on how we can check the issue. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Le_Fox Purchased

Product images don’t show on shop page when image is larger than “settings/Image sizes/Grid/thumbnail view – image width”??

cosmothemes

Please open a ticket with an admin account at https://cosmothemes.zendesk.com/home so we could look into it. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Is there some handy short code to change the colour of the roll over colour of the menu text. Currently is red. Also the side arrows on the product gallery images aren’t needed / don’t work. Woo divides the space up to show the amount of images to be displayed… so how can I make the thumbnails the same size so the arrows work. many thanks

Default-user

Sorry ignore my second point about the thumbnails, it is a setting in the plug in. I have another problems though the Woo Wish list plug in doesn’t work with this theme as when I use Twenty Twelve Theme it does work

cosmothemes

Hi,

menu hover color can be changed by adding this CSS into the Custom CSS box: http://pastebin.com/htwU5pAV

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and an FTP account, so we could take a look. Thanks.

by
by
by
by
by
by