129 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
pfpedro Purchased

Can u guys tell me what´s the best woocommerce version to use with this theme?

cosmothemes

For now, it’s the 2.0.9 – we can send it to you via email. Please post a request at support@cosmothemes.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, The fonts don’t seem to have any effect when I change them and the styling seems to have dropped off the products. I have disable all plug in etc. Do I need to install an extra plug in for them to work? thanks

cosmothemes

Hi,

please locate the /ushop/functions.php file, and replace it’s content with this one: http://pastebin.com/BBgyCdsE

Now the Google fonts should load alright.

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
reyndert Purchased

Any updates on the theme compatiblity with the newest wordpress and woocommerce versions? Thanks.

cosmothemes

We’re still working on it. can you please describe what functionalities are mandatory for you right now, from the new version? Thank you.

Default-user
reyndert Purchased

Currently there are errors displayed during the checkout process related to shipping. Mandatory parts are ordering and checkout. thanks

cosmothemes

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and an FTP account, then pass me here the ticket number. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I need to add a code in the body of all my pages, what is the easiest way to add this code.

cosmothemes

Hi,

what type of code? You can use in the page.php template, if you want to add PHP/HTML, also you can use JS verification for “body .page” selector in /js/functions.js, if you want to add JS.

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Is it possible to have a product category specified in the template builder. I can see post category but not product.

How do I increase the fonts sizes – especially on the widget headers?

Thanks!

Default-user

Sorry one more request, I can’t get the carousel slider / Element behaviour to work for new and featured product in the template area to work.

cosmothemes

Hi,

sorry for the long delay. You can’t add a product category, but you can use the Product category archive page for that, by accessing the category link. The view/template can be modified by going in Layouts and check the template used http://i.imgur.com/bPwGeOK.png then in Templates edit the DEFAULT row in that template. For the slider, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could take a look. Then pass me here the ticket number. Thanks.

Default-user

Regards my second point is there an easy way to disable the fonts setting so I can add a Google font plug in. I would like more control over sizes off the fonts. Thanks

cosmothemes

Hi,

what plugin are you trying to install? The fonts are loaded in /lib/php/includes.class.php file, static function get_latest_google_fonts()

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! When I add a menu’s to the footer they overrun into the next area and bunch up on a mobile. What am I doing wrong?

Cheers

cosmothemes

Hi,

please give us a link to your site, so we could inspect a little bit. Thank you.

Default-user

Can I Email you as you will need log in details. Thanks

Default-user

Actually… taken log in screen off here you go: http://longarmweb.co.uk/bespokeverse/

cosmothemes

Hi,

try to add next CSS into the Custom CSS box:

colophon > div:first-child {min-height: 230px;}

Best regards, Nick

Default-user

That works thank you. Support top notch as usual!

cosmothemes

Alright! Glad you found it useful. Let us know when you have something on your mind!

Default-user

Hi Nick, I’m afraid the menu still over runs on an iPhone. Is there some short code to sort that too? Cheers

cosmothemes

Yeap, sorry for not verifying on mobile – here is the CSS you might need: http://pastebin.com/s64gy0y1

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Malaysia
dreamt2 Purchased

Hi, I using this theme on wordpress 3.8.1, everything work fine but only lookbook nothing show up. Is this theme work on wordpress 3.8.1?

cosmothemes

Ushop is fully compatible with WP 3.8.1. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and a link to your site, so we could take a look at the issue.

Best regards, Nick

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thanks for all your help so far and sorry to be a pain(!) but is it possible to change the font on the product description – increase the size and make it black rather than grey? How do u change the blue colour used for the product ‘more info’ and purchase buttons? Thanks

cosmothemes

Hi,

please give us a link to the pages you want to change the styles – as many options can change the selectors. Thanks.

Default-user
http://longarmweb.co.uk/bespokeverse/shop/double-act-poem-print/

just to make the font black and not grey for the product description. thanks

cosmothemes

Hi,

try to add next CSS into the Custom CSS box: http://pastebin.com/6zW3L7zt

For the buttons: http://pastebin.com/1LiDi0DP

Cheers!

  • Elite Author
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Most Wanted Bounty Winner
  • Referred between 200 and 499 users
  • Sold between 250 000 and 1 000 000 dollars
  • United States

Dear all, if you updated your installations to WordPress 3.9, and you met any strange behaviors, please see this article https://cosmothemes.zendesk.com/entries/27422541-Update-WP-3-9

Cheers!

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