An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by HarnishDesign

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from HarnishDesign:

Before anything else make sure to search the forum and the documentation for your problem. It is very likely that your question has already been answered.

Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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