Cubell

Cubell supports this item

Supported

3412 comments found.

jesuznu

jesuznu Purchased

I bought your them bc I got obsessed with the new feature of centered narrow text in your POST WITH PARALLAX FEATURED IMAGE & NO HEADER section. But now that I bought it, the images shrink to the width of the text, not like in the demo page where they go HUGE to the edge of the box. Am I missing something? I’ve tried but they seem to stay inside the same box. Also, how do I set those 4 images like a small gallery you have in the same page? I would truly appreciate if you help me with this. Thanks in advance! LOVE your theme.

jesuznu

jesuznu Purchased

Nevermind. I just figured out the thing with the big images. Apparently they shrink after I set them in a centered position. Once I pick the ‘no align’ they go huge. If you can help me with the set of images between posts, truly appreciated. x

Hey Jesuznu,

Happy to hear you got it sorted out :)

Regarding the gallery, simply install Jetpack and activate the “tiled gallery” module, and then when you go to insert a new gallery you will see different gallery options, including that tiled one used in that post, or square/circle options too.

Hope this helps.

Cubell

Hi,

In the Home page’s grid featured post, the images won’t show: instead there’s only black, with the post title.

Please see: http://www.lowfitment.com/

Thanks!

Hey Mrschillemans,

I’m really sorry but it seems that your Support period has expired. According to Envato’s (Themeforest) changes on 1st of September 2015, you need a valid support package to get support. You can read more about it here:

http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/

So please go to your Themeforest account to extend support and I’ll be able to help. I’m sorry for the inconvenience, but all authors have to follow these guidelines to be fair to the customers who’ve purchased extended support. Thanks for understanding.

Cubell

korbakis

korbakis Purchased

Hi Cubell, thanks for the update. I read in the previous comments that you may release a quick update this week. Mind checking the favicon too? Cause it fails to load more than half the times, although I’ve uploaded it again. Thanks in advance. (www.straightonmusic.com)

(Also, the issue with the most popular articles widget not showing the title is was fixed for me with this update).

Hey Korbakis,

Happy to hear that, glad it helped!

Regarding the favicon, that is 100% controlled by WordPress now and themes aren’t allowed to intervene. You need to go to Appearance -> customize -> site identity to set it up.

Cubell

Hello, we have been using the theme for a while now and for the past day, the site is dead. It has been showing the following error:

Fatal error: Call to undefined function get_plugins() in /home1/jashjaco/public_html/techzei.com/wp-content/themes/valenti/library/extensions/github.php on line 222

Site URL: www.techzei.com

We are unable to access anything including the control panel. Please help us out here. Not sure what to do and the site has to be back up ASAP…..

Hey Superhero619,

Update to the latest update and it should all be working. That error was due to Envato’s official plugin that the theme integrates (Envato recommends themes to do this), but they have fixed it now.

Cubell

Hola Cubell! Estoy intentando escribirte por la zona de soporte pero me dice que mi licencia ha caducado :O!

Hemos visto que el menu secundario no se muestra en dispositivos móviles y queríamos saber como mostrarlo ya que lo utilizamos para el selector de idiomas.

No sabemos si es desde siempre o con alguna actualización pero la verdad es que no nos habíamos dado cuenta y el cliente nos está preguntando.

Como podemos hacer para que aparezca? Gracias!

Hola Pixelade,

Te respondi en privado en FB ya :)

Cubell

Hi, I am having an error of “Your theme does not declare WooCommerce support ”, I am using 1.1.8 version Valenti, please suggest me to solve it?

Hey Messmagazine,

I’m really sorry but it seems that your Support period has expired. According to Envato’s (Themeforest) changes on 1st of September 2015, you need a valid support package to get support. You can read more about it here:

http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/

So please go to your Themeforest account to extend support and I’ll be able to help. I’m sorry for the inconvenience, but all authors have to follow these guidelines to be fair to the customers who’ve purchased extended support. Thanks for understanding.

Cubell

tsurom

tsurom Purchased

Hello Cubell, after updating to Valenti 5.3 teh problem with the ValentiPost Type: Gallery is still not solved. I am not able to upload new gallery Pictures. Didn’t you you fixed it in the current update? Kind regards tsurom

Hi Tusrom,

I’m really sorry but it seems that your Support period has expired. According to Envato’s (Themeforest) changes on 1st of September 2015, you need a valid support package to get support. You can read more about it here:

http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/

So please go to your Themeforest account to extend support and I’ll be able to help. I’m sorry for the inconvenience, but all authors have to follow these guidelines to be fair to the customers who’ve purchased extended support. Thanks for understanding.

?Cubell

II logged into a clients website and they are using Valenti 3.2; Is that compatible with Wordpress 4.5?

You’re welcome :)

Oh BTW I just bought the latest update for Valenti and was wondering RE: API,Keys and Purchase Codes. If I can develop on my server then transfer over to another ?

You definitely can, other theme authors may introduce limitations to this, but with my themes you can use them on a development server and transfer over with no problems. You will only need more licenses if you want to run the theme on multiple real sites at the same time.

hola soy nuevo en esto estoy tratando de poner en mi web el grid: 6 en homepage pero las imagenes no se adaptan al tipo de espacio como puedo solucionar esto ?

Hola Biannel,

Por favor metete a la cuenta que compro una licensia del theme para hacer preguntas de ese tipo :)

Cubell

hola, tengo la plantilla Valenti, pero modifique el home con botones de las reticulas pero en dispositivos moviles, no funcioanan los enlaces, y en en computadora de escritorio, todos los botones que se muestran del lado derecho tampoco funcionan, desde los botones de redes, menus del footer y grids, por favor requiero de su apoyo, mi Item ID: 5888961

Hola,

Puse para que los moderadores editen tu comentario porque incluiste tu purchase code, y eso nunca deberias hacerlo, es 100% personal y nunca deberias hacerlo publico.

Cuando compras un theme aca, y dejas un mensaje aparece un buton que dice “Purchase buyer” por lo tanto se que si lo compraste. :)

Lo otro es que se te expiro el soporte, debido a cambios y nuevas reglas de Envato, autores tienen que enforzarlo, por lo tanto por favor extende tu soporte y ahi te puedo intentar ayudar.

Saludos

sohm

sohm Purchased

Hallo, i have now mobil menu on Android Phone! What can i do?

sohm

sohm Purchased

Sorry the right is “no menu on mobile (android)

Hey Sohm,

Did you set a menu for mobile devices? Check the documentation that comes with the theme to see how to set it up :)

Cubell

leemarr

leemarr Purchased

what’s the cost for renewal of support …

i think i clicked the renew link and it said $43 for 6 months …

if so that’s crazy, that’s over top …

what’s wrong with envato, have they lost their minds …

Cubell

Cubell Author

Hey Leemarr,

The support system and cost is all completely controlled by Envato, and us authors had nothing do to with it. But we have to enforce these rules to ensure all buyers are on a level playing field and make it fair for buyers who have extended support for their themes. There have been some huge discussion threads over it all in the forums, and if you want to say something about it to Envato, I’d recommend you go there and get involved, this is the original launch thread: https://forums.envato.com/t/item-support-policy-and-functionality-launched/3619

Cubell

leemarr

leemarr Purchased

i read the forum and many customers are unhappy …

i believe that much support time is filled with update bugs …

valenti is a pretty pretty good product …

i hope that valenti will be served right when an new update bug appears …

i have to tell you that i’ve been hedging on purchasing 15zine …

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