294 comments found

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
rgoldoni Purchased

Hello, again, when the light version theme is selected there is a but that reduces the size of the logo uploaded, could you please consider fixing that ?

Thanks

UmbrellaStudios

Hi

Will check this and fix it ASAP.

rgoldoni
rgoldoni Purchased

AGAIN! THE ISSUE IS NOT SOLVED! WHEN WILL BE THAT FIXED?

UmbrellaStudios

Hi

We are aware of this and this is queued to be fixed and please be patient.

UmbrellaStudios

Hi

That bug is fixed, please stay tuned and get the update just after Themeforest approves it.

rgoldoni
rgoldoni Purchased

ok, after approved its just download the theme again and install via ftp?

UmbrellaStudios

Yes, exactly.

Just use FTP Binary mode.

Or activate another theme, delete the current one and re-download.

rgoldoni
rgoldoni Purchased

OK THANK YOU

UmbrellaStudios

You’re welcome.

And we’re sorry with the delay, but we wanted to release Valerie with those new Features – Background Image for each pages and Background Video for each pages.

rgoldoni
rgoldoni Purchased

Hello, after the new realease and after we update our themes, now the portolio page is not working anymore, any clicked project goes to a page that does not exist, even if we create a new project. Please we need that fixed ASAP, all our clients are complaining about this issue. Thank you (example: http://webiwebi.com/portifolio/ )

UmbrellaStudios

Hi

Please go to Settings Permalinks and just click save to reflush rewrite rules if that does not work than reply to us again.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi There – great theme, so far so good.

Two questions: 1. Is it possible to just select a static background for each different page? Instead of having it cycle through the background images from the home page. 2. The header logo does not scale to mobile, any suggestion for this?

Thanks so much!

UmbrellaStudios

Hi

1.No it is the same slider for all pages because it is an Ajax site

2.Can you send us an URL to check that ?

Default-user

1. Ok. Is there a way to dismantle the slider all together so I can just apply a background to each custom page type?

2. http://www.malcolmgibb.com/ is the link, MG4321 is the access password. The logo is not happy with resizing, as well as the text within the content box, though the content box does it’s job.

.. and one final question: I’m using the accordion shortcode on the “Services” page, how do I change the h4 background color when it’s selected (I want it to stay blue but it changes to the default yellow, I tried playing around with ’.accordion h4 a:active’ variations)

Thank you very very much :)

UmbrellaStudios

1.You can chose for each page,post,work a custom Background image or Background Video with the latest Valerie 2.0

2.And this is solved with the newest update

As for shortcodes we did not supported branding of them but will include immediately.

Default-user

Excellent – just update and the static background is exactly what I needed. Thanks a bunch, great theme & great support.

UmbrellaStudios

Your welcome anytime, thanks for these kind comments and please Rate the item.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vanny01 Purchased

Hi, I have downloaded your theme and i’m having trouble. When I click to upload the .zip file in wordpress I get this message:

“The uploaded file exceeds the upload_max_filesize directive in php.ini.”

Have i selected the wrong file? Some help here would be much appreciated.

UmbrellaStudios

Hi

No you don’t, the problem is with your server.

Contact your hosting company or try to do that by your self http://www.webhostingzone.org/how-to-increase-upload-max-filesize.html.

Your server is not allowing to upload file of theme size.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mrbob1 Purchased

Thanks for the great support guys. Solved my Video and Audio issues straight away! 5 stars

UmbrellaStudios

Thanks for that kind comment.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Umbrella Studios,

I am having the same issue with the logo not scaling to mobile as JessPetrella – url is http://thebrooklynitesa.com

UmbrellaStudios

Can you post your issue at helpdesk.umbrella.al

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Project and contact pages are not working in IE9.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Disregard my previous message. Updated and working.

UmbrellaStudios

Glad to hear that.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I have a couple of problems , 1st is addressed by conversion-culture / Mobile Version Scaling .. site doesnt look like a site everything is overlapping everything else.

other issue is , when I add more photos to portfolio older posts disappear.

Your help and support is appreciated.

UmbrellaStudios

Can you post this issue at helpdesk.umbrella.al

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kafkafm Purchased
Hi! Very beautiful theme. I can not adjust in any way subject (( Please help me http://polinaparty.ru In what order should it create? The menu is created, but it’s crooked How to make the background image on the home? Why home does not look as beautiful as you have a preview? Thank you very much in advance for your help! Regards, Alex
UmbrellaStudios

Hi Alex

Can you delete the Theme, and install it again from Wordpress Panel.

Or upload it by FTP but chose Binary mode, if that does not fix the problem than send us and e-mail with your Wordpress Logins and we will check this asap.

kafkafm
kafkafm Purchased

Hi! Thank you for your prompt response. Yes, now I will try again to restart the topic. To what address to send data to the administrator?

UmbrellaStudios

You can use the form from our profile – http://themeforest.net/user/UmbrellaStudios

kafkafm
kafkafm Purchased

Thank you very much!!!! I love you!!!!! )))) I’m happy))

UmbrellaStudios

Thank you kafkafm

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, can you help me.. i don’t know how to create a project and works in the menu… see in my site befandlove.com peace…. THanks very much for your help…peace

UmbrellaStudios

Hi

Can you check this URL Again

Default-user

which?

Default-user

www.befandlove.com , i used projets and works with title Danse

UmbrellaStudios

Oo now it is working, i tried without WWW.

Well to create Work items go to Projects on the wordpress panel, and add Posts there.

Than you need to create a new Page and chose “Work” template from the Drop Down on the right.

Default-user

yes i do that , but picture isn’t and when i clic dont have page… so…

UmbrellaStudios

To add an Image – Chose Feature Image – when creating Works.

And don’t forget to make the Slider, you can add the as many Images and Videos you want.

Default-user

ok thanks, i search i works and i say you… peace

UmbrellaStudios

Hahaha thank you.

It would be awesome if you could give Valerie some stars, i bet she deserves them.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
itay-h Purchased

Hey i want to add to my Portfolio section a description to every picture of any project i made. a desctiprion for project’s i made, and i can only upload picture, there is any addon or widget i can use?

UmbrellaStudios

No there is only a place for picture.

To achieve that you will need a Developer, we are able for custom work and our price is 50$/Hour.

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ezyb123 Purchased

Downloaded WP3.5, and installed theme. Went to active – get this message: Parse error: syntax error, unexpected ‘{’ in /home/website3/public_html/studiobroceta/wp-content/themes/valerie/includes/customfields.php on line 1

Any ideas?

UmbrellaStudios

Hi

Can you re-upload the theme with the FTP Client on Binary Mode, or Install the theme from the Wordpress Panel.

ezyb123
ezyb123 Purchased

cannot install theme from Wordpress panel due to 2mb limitation. I uploaded again using binary mode. I still received the error messages until I set the menu. Very strange. Thank you for quick response.

UmbrellaStudios

So is it now fine ?

UmbrellaStudios

As for the menu that is fixed already it is on Update Queue.

ezyb123
ezyb123 Purchased

Fine now thank you

UmbrellaStudios

Glad to hear that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

could you send me, how to create projects in valerie, i don’t understand to make this operation.

peace

UmbrellaStudios

Hi

Go to Works – Add New , and fill its Custom Fields.

Than go to Pages – Add New and chose Works as it’s template.

Default-user

i do that. see in my page www.befandlove.com in Danse no photo and when i clic not page…. so??

UmbrellaStudios

Than you should place there an featured-image for all Work Posts.

UmbrellaStudios

And it seems that you have problems with permalinks – Go to Setting – Permalinks – And just click save as it need to re-flush it rewrite rules.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
tskippe Purchased

Hi! great theme! Just one bug – i cant get the image galleries inside the projects to work on internet explorer, do you have any tips on how i can do this? think it is a “history.pushState” error…?

Thank you!!

UmbrellaStudios

Hi

In which IE Version ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ctearoe Purchased

Any insight into how to upload a custom header and what the dimensions are?

UmbrellaStudios

Hello there,

To be clear, what do you mean with “upload a costum header”? Could you please use the form on our profile, contact us by writting more about your issue.

Thank you, Umbrella

UmbrellaStudios

Or even better if you write us on our helpdesk: http://helpdesk.umbrella.al/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is there anyway to have multiple project sections?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, sorry for many posts but i do that you say… and not photo and not page… i have refresh permalinks… but nothing…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

On the page ” works ” what is parents and which is necessary it to make for for the liason? What permalinks needs it to choose?

UmbrellaStudios

You are free to chose any permalink structure you need.

As for the parent question can you be more specific.

Default-user

i don’t know how to put picture before open project…

UmbrellaStudios

Because there is no custom field with the name “parents” so i can’t imagine what you are trying to achieve.

Default-user

when i go project, i would like that on the square of the project is appearing a picture, where should i put this picture , that then it will appear where all the project are … in backscreen of the title project

UmbrellaStudios

If you mean this picture – http://i.imgur.com/9gYduIE.jpg than you have to set-up Featured Image

Default-user

see my project ” danse ” when you go in there not photo…

www.befandlove.com

UmbrellaStudios

Than as we replied earlier you need to upload a Featured Image for this Post Project.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

Hi I just purchased your template. I haven’t started working on it yet but I have to say, WOW!!! Amazing work!

UmbrellaStudios

Thanks a lot.

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