294 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
itay-h Purchased

hi, i purchesed the Vallery template and i have two problems. 1: the website is not working good in Mobile. 2: not working well at internet explorer

UmbrellaStudios

Hi

We replied to this case on our support forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Why does my theme NOT look like your demo theme? Please dont tell me that the answer is in your “forum.”

UmbrellaStudios

Hi

Well which part of that does not look like ours ?

Default-user

Mainly the “load more” (yellow block) on my front page, how to I use that yellow block constructively. Also, I don’t have arrows (< >) to either side of my front page (which may be due to only having 1 photo, but I had 3 bg photos and it still didnt have the (< >) on either end. Also, How do i get the headlines to ‘transition’ in for each background photos? Why does my Logo in the top left shrink when ‘responsive’ is checked off? Why does my “team” page (when i have 4 ‘team’ members, and have resized my browser so that only 1 or 2 “team” members are displayed in the browser), only arrow (< >) over 1x. I arrow (< >) over to all of my “team” members.

ps. I love the theme, and I wanna make this work!

Kind Regards, Ronnie

UmbrellaStudios

Well we can help you and make the Theme as it is on our Demo and you can check things how they work.

Just send us your Credentials using our contact form.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I purchased the theme on 5th Jan, but I see it has been updated since, with static background images, would I need to purchase it again to have these new features?

Regards,

Rick

UmbrellaStudios

Hi

Not you don’t need to purchase it again at all, just go to Downloads tab from your account and click Download again on Valerie.

Than delete the old theme and install the new one.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 100 and 1 000 dollars

I am thinking of buying this theme. I want a aluminium texture in the menu instead of the black color. Is this easily changed in the css or did you do some special code that no one understands? =)

UmbrellaStudios

So you need to add a texture on menu right ?

Nod19

Yes I need to place a tiled background picture in the menu.

UmbrellaStudios

Well you can edit header.php or you can edit CSS if the curent markup suits your needs.

.header{ background-image: url(“path/to/image”) repeat repeat; }

You can place this on Umbrella-Main-Custom CSS

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
re-vala Purchased

Incredible Template and Team! You guys have provided incredible service and I am super excited to be working on this. Great job! I would also like to add to the previous request that zakweinberg said previously: static background images on the categories pages. I am aware you are working on this update, but wanted to let you know it would be very helpful for me as well! Thank you very much and keep up the great work!

UmbrellaStudios

Hi

This feature is already included, we updated days ago the theme with Static Background on Categories,Tags and Work Categories.

PS : Please consider rating the Theme.

Default-user
re-vala Purchased

Of course! Thank you very much! Great work from you guys…!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m trying to add a background video, I’ve added the link to the video but nothing is appearing on the page. Any ideas?

UmbrellaStudios

Well if you already just placed the URL from youtube or vimeo it should be fine.

Try with this one http://www.youtube.com/watch?v=sdjf5QvQAkM

Default-user

Thanks, I’ve got the video to play but without sound, any ideas?

UmbrellaStudios

You have a custom field “Mute Video” make sure it is not checked.

Default-user

It looks like its a problem with a MAC rather than the site.

One more thing, is there a easy way to make the page title disappear on a page with a background video?

UmbrellaStudios

Only if you remove the title from that page completely.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I purchased this, and installed it, but whenever I view it in action, it is just a blank white page with nothing on it. I tried installing through WP, but ended up having to do so through FTP. No matter if I just try to view it or activate and view it, it is not doing anything, even when I fill all of the options in… something is wrong… am I missing a plugin here or something?

UmbrellaStudios

Hi

Can you send us wordpres and ftp logins uaing the form from our profile and the url please.

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Has been a member for 1-2 years
  • Europe
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users

Note to all buyers.
Some of them had problems with loading CSS, the problem is caused by installing the all Valerie Package which is completely wrong.
You need to install Valerie.zip not the whole package.
Those who rated the theme because of that issue please consider re-rating the theme as the problem was not with the Theme but a tiny mis-understood in package installation

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kouik Purchased

Hi!

How can i disable the jQuery scrollbar ? I didn’t find the JS where scrollbar is generated. I want to try to disable it coz it seems it cause lag problems on pads ( hard to scroll down ).

Thx!

UmbrellaStudios

It is not just jQuery scrollbar it is a CSS Slider, and we do not support customization.

It seems you will need a help from a developer.

Default-user
kouik Purchased

need help from a dev ? Ahah your so funny :) Start by checking your code before giving that kind of useless adivces .. There are so many bugs .. And the code is so wrong .. making browser lags like hell .. Anyway, thanks for the tip for the CSS Slider,i tough it was a jQuery Slider, so i didn’t looked at the CSS files.

Default-user
kouik Purchased

Ok, the scrollbar, is just a skin of 5 CSS lines codes .. Browsers (like Chrome), lags like hell on pages with a background image.. Why ? Because when #slides_overlay contains a background image, #supersized is still visible, so sliders keep running in background, making scroll down lagging on pages. Just add a display:none class to the ul#supersized when a background image is shown make the lag stops. Cheers.

UmbrellaStudios

Kouik we’re really sorry if that sounds rude by our part but we cannot handle each user customization otherwise we will stop selling theme’s there, it is not fear to go and edit each one theme.

And for the Code part can you show us where are you stocked, the browser version or any screenshots that outputs you troubles ?

Default-user
kouik Purchased

This is not a part customization, this error is in your last update, but sorry, i made a mistake while explaining myself, i was talking of the div #overlay_img instead of #slides_overlay.

So when i add a background image to a page, my image is loaded into the #slides_overlay div (as background-image). In the code, the html is placed before. Z-index propreties make #overlay_img appears over the ul#supersized ..

So when we navigate on a page with a background image, the home page slider keeps running behind it creating crazy lags when the slider move while we are scrolling.

I fixed the lag by adding a visibility:none CSS property when a single background image is used for a page, instead of the slider.

cheers!

UmbrellaStudios

Thanks for your feedback but please make sure that supersized loads properly when you go to a page with background image refresh and navigate back on home.

Default-user
kouik Purchased

Yeps, you right, i got a problem on this. The slider was not showing up when getting back to the home page. So i just changed visibility:hidden to opacity:0 So the slider keep running, but images are not displayed, so no more lag. The website i’m building is now almost done. Will be online in a few days. Thanks for the work you’ve done, and even if there are some incomplete things, or some things missing, i actually really like your theme, and i keep 5 stars on it. It covers a lot of functionnalities, but i needed to update many many files. This template stays a good start for developpers but it should be harder for wordpress beginners ;)

Will really stay up to date to your next releases.

Cya!

UmbrellaStudios

Hi

Well we worked today on the slider performance and i think you might be interested on this one.

On pages where are Static Background or Video Background we paused the slider, so it won’t keep sliding images.

You can check the get_background() function here http://pastebin.com/uvWDsBXK

Default-user
kouik Purchased

Hi! Thanks a lot for this update, i already did a lot of change myself in this function, cause i was needed the slider to run only on the homepage. But i think i will use your theme again for some others clients and works, i will for sure follow your updates. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
adepush Purchased

Is it possible to safely unbundle the ACF theme plugin, and use the standard ACF plugin instead?

We note strange effects on the Umbrella menu + options when we comment out the include in functions.php.

Are these the only effects or is it deeper than that?

UmbrellaStudios

Yes you can use the def fault plugin.

Just commend this line : require_once(‘acf/acf-lite.php’); on functions.php and install ACF.

As for those effects we are not aware, so a further more description could help us improving it.

Default-user
adepush Purchased

Your quick response was appreciated.

As for those effects, try it and see! Comment out the line, activate the ACF plugin as normal, refresh the page, and the “Umbrella” menu option changes to “Options” and the options themselves no longer open up in the crafted options page, but as normal ACF output.

Almost certainly it’s to do with using ACF’s register_field_group function to setup the option screens.

We use the latest version of the ACF plugin v3.5.3.1, we note your theme presently ships with slightly older v3.5.0.

We note also the theme ships with acf.php, not acf-lite.php as indicated in your reply above.

UmbrellaStudios

Well the best way is to keep ACF as it is for the moment.

We will include the lite version but we need to be sure with some stuff we customized there.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Erocanti Purchased
Anyone else get this when trying to change Home page text and page title font color? http://d.pr/i/n8kk
UmbrellaStudios

Just Fixed that.

Will update it ASAP.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kouik Purchased

@adepush -> Also tried to update ACF, but developpers made so many changes in ACF file which make an update impossible.

However, it is working, there is just a capabilitiy bug which cause the options pages not appear for custom user roles capabilities. If you use a plugin like User Role Editor, to manage users roles on your website, you will need to edit the file acf.php, line 329, change this:
'capability_type' => 'pages',
to this:
'capability_type' => 'manage_options',

The ‘pages’ capability does not exists. Use manage_options to detect administrator capability.

Cheers.

UmbrellaStudios

Hi

We only changed the directory path’s string as for the ACF functionality we kept it as it where shipped.

Default-user
kouik Purchased
Yeah, i know :) This is an ACF issue, and the bug has been fixed on last versions. But as we cant update the ACF core on your theme, this tip should help people that need to use custom roles. http://support.advancedcustomfields.com/discussion/3404/assign-acf-custom-capabilites/p1 Cheers (and thx for you fast answers & reactivity)
UmbrellaStudios

Your welcome anytime.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

Hi UmbrellaStudios, this is a great theme! But for my website, I need a menu with more than 02 levels, it is possible this theme? How should I proceed?

UmbrellaStudios

Well it does not support Second level menu’s, just submenus.

  • Has been a member for 1-2 years

Good music is the topic, do not tell me who sings it?

UmbrellaStudios

Enya – Only Time

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I need some help with your theme. I was expecting the menu to be as in the demo with some “lorem ipsum” posts. I understand pictures and music were not part of it. But I have an empty page and I am having issues with the “project” section and creating my own menu. Building on something that already exists would be much better than building on an empty space.

UmbrellaStudios

Hi

We can set-up the theme on your server the same as we have on our Demo.

In order to do that please send us an e-mail with your Wordpress Logins using the form from our profile.

Default-user

Hello, please let me know if you received my email with the login for WP. It would be nice if you guys could install the full demo.

I need to change the yellow for boxes with black. Also the scroll bar is yellow/orange, I need it black.

I would like the menu bar to be transparent. Where can I change that?

And please let me know if it’s a better way to include the language flags from wpml in the menu bar. So far, I tried adding the code to the header. But I did notice that others added it as a menu item which looks much better.

Thank you!

UmbrellaStudios

We E-mailed back to you.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom
irishmark Purchased

Just updated the theme on the site and now am getting this error – Parse error: syntax error, unexpected '{' in /home/content/s/j/1/sj1babbage/html/wp-content/themes/valerie/includes/customfields.php on line 1

What’s going on?

UmbrellaStudios

Please switch to binary mode or install it from Admin Panel.

irishmark
irishmark Purchased

That’s quite an unusual request for theming. For many this will not be something they can do. – I.e. switching to binary.

UmbrellaStudios

I meant the ftp client switch to binary mode transfer.

irishmark
irishmark Purchased

Of course – I understand that. Still, It’s a lot to ask users to change their FTP clients mode to upload a theme. This is not standards compliant.

UmbrellaStudios

Hi

Thanks for the feedback and for your patient.

We’re working currently converting the New Line’s mode from Windows to Unix and deploy a proper version.

We’re really sorry about this, and i hope you found a solution until we came up with a version.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
vbizsoft Purchased

Hello UmbrellaStudios,

I installed latest wordpress and your theme imported all the contents works perfect but when i add my slider 1440×900 it dont fit in i purchased this theme because of the slider and if these slides dont appear correct it will be useless for me

Please help me with that i have important slides to display also site is not responsive menu dont change and overlap with logo its all mess

Please also not i have not installed any other plugins etc its a new fresh wordpress+theme

Best Regards,

UmbrellaStudios

Hi

Can you show us any URL while we can check this please.

And we will improve this theme and this is for sure we just need to know where are the problems which we could not face off.

Default-user
vbizsoft Purchased

Dear UmbrellaStudios,

Thanks for your reply.

i cannot show my URL due to privacy please provide me your email address so i can forward you all the details.

Waiting for your reply

Best Regards,

UmbrellaStudios

Hi You can simply use the form from our profile to contact us via email.

Kind regards

Default-user
vbizsoft Purchased

Dear UmbrellaStudios,

Thanks for your message I just sent details to you please check.

Thank you again for your help

Best Regards,

UmbrellaStudios

Hi

We replied to you.

Kind Regards and thank you for your patient

Default-user
vbizsoft Purchased

Hello,

Our graphic design company used your PSD file and adjusted all the elements.

I already shared my dropbox folder with you please check the file and guide me where is the mistake so can fix and setup the website.

Thank you in advance for your help and nice theme.

Best Regards

  • Exclusive Author
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
jmramsay Purchased

Can you tell me the ideal background slider image size? This will help imensley!!!

UmbrellaStudios

To be shown good in most of the devices, we would reccomend to use images with resolution 1680×945 px or higher.

jmramsay
jmramsay Purchased

Thank you so much for the speedy reply. I have rated your theme accordingly.

Would it be possible to move the Call to action text on the main page under the button?

UmbrellaStudios

So you need to place a slider caption under a Button right ?

jmramsay
jmramsay Purchased

I want the background slider text to show up under the call to action button: correct.

UmbrellaStudios
On template-home.php you can find a
<ul class="slides" /> on line 55 .

Within that UL you can see the loop that print slides, to change that order simply change places of the div with class welcome_text with the anchor element.
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hi , i want this theme but i can’t purchase it from theme forest as their payment methods are not applicable in my country ,, isn’t there a way to purchase from your website ???

UmbrellaStudios

Hi

We are really sorry about this but we signed as an exclusive author and it is forbidden by Themeforest to distribute files from any other source which is not Themeforest.

But please give them a chance and contact support and they might help you, tell them that we can accept Paypal payments and we can deposit if that required, so we’re ready to help you purchasing the theme but just ask permission from them as they might punish us.

http://support.envato.com/
Default-user

I’ll give it a try , Thanks a lot :)

UmbrellaStudios

Thank you for your understanding.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

or any other website payment method ??

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