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Hello, first off great theme. I have a question, when I uploaded my background and test the responsive views by resizing the browser window when I get to mobile view the background stops and doesn’t fill the mobile view. When I view the preview on themeforest it works fine. Also, if I have a larger logo I noticed it effects the taglines and makes them hide behind the slider. How can I fix these issues?
Also, I was wondering, could I perhaps get the .psd for the social media icons?
Hi homersaenz,
Please send us a link to your installation so we can see the issue online.
Please use our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
Did you get my message I sent to your email box?
Hi,
i am sorry, did not get any mail from you yet. Did you send it via our Profile Page ?
best regards,
ThemePunch
Hi Homersaenz,
found the mail in our Spam folder! We will have a closer look ASAP !
Cheers from your Team @ ThemePunch!
I am not sure if this is a bug but I changed the footer text once. Now I am changing it again and the original text doesn’t change at all.
Hi webblove,
I see the text in the footer is different “Interested in Personal Training with us? Contact Us” than in the democontent so I guess you did manage it.
BTW cool slider you made there. We like the photos you used, fits the theme perfectly!
Cheers from your Team @ ThemePunch!
Can you send me the file for the IE. bug?
Hi Aventurax,
the newest version is available in the Download Tab of your Envato profile.
Cheers from your Team @ ThemePunch!
Hi,
We have changed a few things, but for the IE8 issue go for the header.php and header_home.php files from the root, and for the screen.php file from the js folder and from the css folder. This should help you with the IE issue already.
Thanks a lot and have a great day,
ThemePunch
Hi, thx 4 the nice theme. How to display a movie in homepage slider (NO youtube, no vimeo video!) for example a “examplemovie.flv” file? Thx a lot and kind regards, maren
Hi Maren,
thanks for the nice words and sorry but you only have the possibility to include Youtube or Vimeo videos.
Cheers from your Team @ ThemePunch!
thx for helping with the site. You guys are great. I have a question again. The website is taking a while to load the background and everything. It is suddenly very slow. Any suggestions on how to make it load faster. I uploaded wp-super cache and nothing changes. Thx
Hi webblove, thanks! We are always glad we can help!
Apart from checking not to use too big (dimensions/resolution) images we have no tip for you
Maybe one of the used plugins cause this sudden behaviour change?
Cheers from your Team @ ThemePunch!
Hello,
I need help because I can not pick up new portfolios.
In setting the theme I created a new portfolio with the name “Toys.”
But when I created a new page and select the new portfolio “toys” to save the page is always saved the protofolio default.
Hi pctudo,
sounds good so far.
Could you send us an account to enter your WordPress backend (Admin account) and a temporarily FTP account to your server so we can check some things live? This would be awesome and will speed up the work on the issue. We promise not to break anything important
Please use our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
Hi again, thx 4 ya answer.
So I have another question. I have changed the BG-color in Valiano Options from Black to Yellow. Looks good for the Homepage-Template. But
for exampleon a Content-Page, the content on top is on black ground (container-head), but the part, which is longer than the container-head is displayed on the yellow background. Doesn´t looks good. I´d like the whole content on a black area (normal;-), and besides the yellow background. Is there a way, to have the whole content on black ground?I hope you understand, what I mean;-)?
kind regards, maren
Hi ellapropella,
Please send us a link to your installation so we can see the issue online.
Please use our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
I’ve been trying to change the text on the subpanel top/foot, I added a test message on the top and somehow the same text still shows and no matter what I type, the text doesn’t change. Is there something on the theme preventing from changing the text?
Hi webblove
just send you an email!
Cheers from your Team @ ThemePunch!
Hi again, my problem is the time;
) So, what about my question? I´ve send you a email 1 day ago and still waiting for ya answer. Otherwise i´ve to stop my projekt and take another theme. What a pitty;( kind regards, mElla, please check your mails (maybe your spam folder too). We answered you already.
We will resend the mail now.
Cheers from your Team @ ThemePunch!
Hi,
Love your theme but new quit new at this and want to as in the 4 row portofolio is it easy to change the size of the thumbs?? like 225 w x 300 h or something like this??? can a newbie do this??
Regards Levt
Hi levtcreative,
since this is responsive design we are bound to the dimensions used and cannot change them easily.
Cheers from your Team @ ThemePunch
Hi I have installed the WPML pluggin to translate… but I can’t use it in differents pages, I want to put it on the header near home taglines. WPML gives me this PHP code: <?php do_action(‘icl_language_selector’); ?> But I don’t know where I got to paste it on the editor… Could you help me? thnks
Hi sigesport,
this is the frontend language selector and you could put whereever you like this to be placed optically. Please send us an email with a screenshot and a cross where you want to put it and we will put it in this space in a custom header version for you.
Please use our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
ok, How can I send you the screenshot?? the url page you send me is a contact page without attachment… I want to put it on header, on the home tagline. How can I do it?
Hello? is anybody here?
Hi, we will put it in at some place in the header we think is appropriate. Please change it to your needs then.
Please send us your email address via our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
Is it possible to add an anchor for an image on the slider on the home page so when someone clicks on it to redirect to another website?
Hi webblove,
not directly but you could build an empty caption of full size and link it.
Cheers from your Team @ ThemePunch!
Hi, How can I can the font for the theme? I see Oswald as the only option. Am I missing someting?
keekee
Hi keekee360,
you can load another Google Font via the backend for the Headlines.
The main body font is arial. If you want to change that just open the css/screen.php file and search for arial in the whole document and replace the parts you want to change to another font.
Cheers from your Team @ ThemePunch
I was curious if anyone would know if I can buy the (themepunch sidebar mini gallery) as a plugin for my other website. Or are yu allowed to pull it out from the Valiano theme. Where can I buy the plugin or how do I get access to it.
Phil
Hi phil2564,
take it! It’s yours
Cheers from your Team @ ThemePunch!
I have an issue with a home page it is fine firefox but on ie8 it displays an X at the left side of the blur effect, when i take it off its ok there is obviously a bug there. Also I can not get the kenburner to work at all, each time i switch it across to kenburner images dissapear. Thanks.
Hi elvisinoz,
Please send us a link to your installation so we can see the issue online.
Please use our email box on our profile page http://www.themeforest.net/user/themepunch#from Thanks!
Cheers from your Team @ ThemePunch!
I sent an email yesterday regarding the slider video embeds loading very very slowly in Internet Explorer. From click to play there is about a 10 second pause where the video area is just black. Any chance you have a recommendation to fix?
Hi,
We already looking for the issue / source of the problem. I just sent you an email as well. As soon as we have the solution / idea why this happens we will let you know.
Thanks again for your comment !
Cheers,
ThemePunch
When do you think you can get back to me with the resolution to the problems I spoke about with the slider. Also how can I modify email template to add different fields?
Thanks.
Hi evisinoz,
as soon as you send us the link to your installation so that we can check it online as we mentioned in our last answer.
Could you please use our ticket system at themepunch.ticksy.com for that data? That would be speed up the process.
The contact form is hard coded. You could use a plugin or give us the fields you would like to see in there and we send you a custom version.
Cheers from your Team @ ThemePunch!
This theme looks awesome!
Thinking of making the purchase, just a couple of questions…
1. Can the background image be customized?
2. Can the mini gallery lightbox be bigger?
3. Will the theme support plugins like SEO Ultimate, Gravity Forms etc?
4. Will the theme support widgets for Facebook, weather plugins etc?
Thanks very much…
Ollie.
Hi Ollie,
1. Yes, in fact the used image is not part of the download but can be easily purchased from the fotolia author (link is in the description).
2. The Lightboxe size is always a mix between the screen resolution and the size of the corresponding pic. See for example the portfolio lightboxes (same function) with a different size than the MiniGallery.
3. We did not use this plugins before but see no reason why.
4. Same as 3.
If you purchase our theme and face problems with #3 and #4 you can always create a ticket at http://themepunch.ticksy.com
Cheers from your Team @ ThemePunch!
Thanks for the reply, 99% sure im going to purchase this theme…
Thanks heaps,
Ollie
I am writing a new post for the “services” written as a blog page, I have a bulleted list but for some reason the bullets do not show. Can you help?
Thx
Hi,
please use our Shortcode example available through the Selectbox over the WP editior or add class=”square” to the “ul” tag.
Cheers from your Team @ ThemePunch!
How do you turn off the comments section on a post? the part that says “leave a reply”.
Thx
Hi,
please click on the “quick edit” in the post overview page in WP. Then uncheck the “Allow Comments” checkbox. You can do this via a bulk action too.
Cheers from your Team @ ThemePunch!