637 comments found

Hello, I have a pre-sales question. Is it possible to hide featured image at post page?

Thank you.

Parallelus

Yes. They are two different controls. In the “Settings > Blog Settings” you have an option for “Single Post: Show Featured Image” to only control the display of the image on the single post, not the blog listings of posts.

Default-user

The more I look at this theme features, the more I think it’s one of the best themes ever. Just a last question before i move on: is it possible to add a topmenu bar to it?

Hello, I´m using the default content and using 1 image on my full screen rev slider at home page, but when I do some Scroll down the page slides to another page (from demo content) called “home page”, how can I define what of my pages comes next when I scroll down in my homepage?

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

wfford53 Purchased

Love the theme. staging.serenityadultday.com

1. I notice other people having problems with the hover color not changing in the ubermenu. I too am experiencing that problem. Is there a fix for it?

2. the contact us page in demo had two columns with contact form on left and contact info on right; however, mine seems to only be a single column. How do I reformat?

3. Contact Us name header is italicized and I want to undo to just regular font.

4. I added footer text to vertical masthead. How do I make it invisible to ipad or format correctly on ipad? It is currently occupying same space as ubermenu on ipad.

5. My revolution slide text changes in different browsers, why, and how to prevent?

Thanks!

Parallelus_Support

We are totally up to date in the Help Center – i.e. as far as we are concerned there are no unanswered posts at this exact moment in time – so if you have posted a question in our Help Center and it has not been replied to please post a link to that unanswered post and we’ll make sure it is answered as soon as possible.

It helps enormously if you start a new topic for each separate issue that you have. Thanks.

Default-user
wfford53 Purchased

Hmm, guess I did it wrong. Reposting now.

Default-user
wfford53 Purchased

And yes, I’m getting help now that I did it right. Thanks again and apologies for the confusion.

keep getting are you sure you want to do this? when trying to upload to wordpress. Why?

Default-user

No, i’m not trying to upload the entire folder, i’m uploading the themes .zip file

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

visinno Purchased

On the smart phone the side bar is next to not below the content making the content area small and the sidebar very small. How do I setup the sidebar? Should it be a static block or page? Where do I put the shortcode? Thanks, Krina

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi,

I can’t find out how to make appear/desappear the left menu (like the original template) while using a fullscreen revolution slider on the home page. Any ideas ?

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

pre-sales question.. i’ve done some testing on the iphone 6 with the theme demo.

problem I noticed is when you view the site with the uber menu at the top of the page, it breaks when trying to scroll the menu vertically. Test it out and you’ll see. here’s one of the pages: http://demo.vellumwp.com/sample-pages/contact-us/

if this can be fixed then I’m interested in the theme. it’s beautiful. I just can’t have issues with mobile displayl

Parallelus

Thanks for reporting this. I’m not seeing it happen but we will investigate it. Thanks!

49ideas Purchased

First – love your stuff!

Two questions, do you have plans for an update on Vellum anytime soon (it’s been awhile)?

And two, I have a new project and am hoping for a new Parallelus theme – are you working on something new? :)

thanks in advance!

Parallelus_Support

We are currently working on a Vellum update but I don’t have an exact date when that update will be finished and published.

Currently we are focussing mainly on our Runway framework, and several new themes for use with Runway.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hello,

Where do I change Copyright?

Thank You in advance!

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

csae2197 Purchased

Hi,

two pro sale questions: 1) Is it possible to post an soundcloud/spotiy audio? 2) Is it poosible to have a category menu like -> http://boostdevelopers.com/inspire/ (with latest, likes, comments, menu)

Thanks in advance!

Parallelus

1. WordPress has core support for SoundCloud, I’m not sure about spotiy audio, never heard of that. I’ve tested SoundCloud and it works well.

2. That would be something you would have to create.

Hello, I have a question before buy this template, Is it possible to open the theme with a video created on after effects? Thanks by advance

Parallelus_Support

I’m sorry, I’m not sure what you mean. Can you explain in more detail exactly what it is you want to do?

Micatuca Purchased

Hello,

when the header (menu, logo socials etc) are on the right hand side, does it become a one page site, or can we create additional pages?

Parallelus_Support
The position of the masthead – i.e. the area that encloses your logo and the navigation menu – does not affect your ability to add more pages and posts to your website.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Default-user
Micatuca Purchased

Ok cheers

Coreweb2 Purchased

I have just bought this theme, but can’t get it uploaded to my dashboard. I’ve tried the installable wordpress file and the theme zip file in ‘all files and documentation’ – neither have uploaded successfully. Could you help me?

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Erpedrito Purchased

Hello, i need receive an information about this theme. Inside this theme there is visual composer include into the price yet and slider revolution? It’s compatible with wordpress 4.1? And last question, with this theme the cost it’s only one time for the theme?(the update in the future are free? – with regular license?) Thank you very much. Pietro

Parallelus_Support

Yes, the Visual Composer and Slider Revolutiion plugins are included in the price of the theme.

Yes, the theme is compatible with WordPress v4.1.

Yes, a regular license entitles you to free theme updates.

GopaM Purchased

Love the theme! I think I was one of the first 10 to purchase and launch. It used to work fine until I had to rebuild my site using a fresh wp 4.0 install. when I activate now it shows a white screen now.

What happened?

btw- I am currently using cPanel on GoDaddy (if that matters).

Thanks again,

Great work! .. but HELP!

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Micatuca Purchased

Hi,

Where can we change the menu hover colour?

Cheers

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

How can I update plugins that come with vellum theme?

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

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