559 comments found

mseals44 Purchased

Can you share a link on how to update the theme without overwriting content? If one exists of course.

Parallelus
We have details on how to do an update on our Help Center. It’s no different than how you update any other WordPress theme and it will not overwrite content because that is stored in the database.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Rocker Purchased

Hi,

I’m lost with how you update the theme, mu client does not know how to.

You stated in a previous post 6 months ago “Yes, the theme can be updated from the WordPress admin. I’m not sure how you mean update from the “dashboard” exactly but the theme is designed for you to turn over control to a client or webmaster and all the the things you see on the demo can be accomplished from the admin.”

I cant see that anywhere, the theme is V 1.3.4.1 so its newer than your comment.

Please advise.

Thank you.

Parallelus

There is a description of how to update from the WordPress admin posted here: http://para.llel.us/support/groups/vellum/forum/topic/regarding-the-latest-version-vellum-1-0-1-february-25-2014/#post-52961

There is also a sticky topic on the Help Center at all times for how to do an update using FTP for each new version.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

How can I have the contact form translated? We use WPML.

Thanks,

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

ecoulin Purchased

Hello,

I’m using again your awesome template for another website!

How can I get the demo content of the “Outdoors” example? It’s would be super cool if it was possible quickly!

Thanks!

Parallelus
We plan to add that as a starter kit but it is not ready yet.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

iraj Purchased

Hello, I have just purchased the theme, and installed it via FTP method because the other way it keeps saying “Are you sure you want to do this?” and I can’t continue. So anyway it is now installed but when I apply a starter kit (I have tried 2 of them) it activates it but it is missing the backgrounds. In your tutorial video when the person demoing it activated a starter kit it included all the backgrounds and looked exactly like it does on your own website. Is something wrong with your latest build and it is not working or are the background not included, or…

Parallelus
Images are not included with the theme.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi, Looks really great this theme! :) I have a couple of pre-order questions about the features: 1. are colors of buttons, main design parts adaptable? 2. pricing tables, what happens after clicking on ‘order now? 3. Is there also a plug in in these theme to really make the order happen? Or do you have a suggestion? 4. I need an event calendar on the website. is there a solution for that by Vellum? 5. I also need a nice big simple field for a newsletter. Is that also in Vellum? Something like a newsletter app? 6. contact form. Is it possible to add drop downs and radio boxes in it?

I hope a lot of yes or other solutions! I’m really enthusiastic about this theme!

Thanks, bye, Agnes

Parallelus

1. Button colors adapt to the options settings in the theme. You can also set button colors in the content directly.

2. The button will do whatever you tell it to do. It accepts a link parameter of your choosing, like a standard button or link.

3. We include support for WooCommerce to sell products. It also works with other ecommerce plugins, not that they’re integrated with the pricing tables but you control that so it won’t need integration.

4. Vellum should work with any event calendar plugin.

5. If you use a plugin for newsletters it should work fine with Vellum. We don’t integrate any newsletter features into the theme.

6. The contact form supports input types of: Text, Textarea, Select, Radio button (set), Checkbox and Hidden. You can always use a plugin like Ninja Forms and it will also work with the theme.

Sorry for the delay getting back to you. I’ve been sick the last couple days and just now catching up on questions and emails.

Hello,

we just bought your theme and we have a problem: The theme is installed on our Server (fresh/blank Wordpress installation) and now your theme suggests to install Plugins ( “This theme requires the following plugins: WPBakery Visual Composer and Revolution Slider.”). Once I go to the page and choose to install all Plugins there is a message which says “You do not have sufficient permissions to access this page.”

When I am trying to install the plugins one by one it doesn’t work at all. It throws me back to the previous menu.

What am I doing wrong?

Greetings

Parallelus
Sorry for the delay. I’ve been a bit sick and just now catching up on questions and emails.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi,

In the Live Demo of this theme, In the Shop page, why are all the pictures so blurred ?

Thanks, Hapcus

Parallelus

We uploaded images that were too small. It’s just our mistake on the content and not a reflection of the theme or WooCommerce plugin capability to show good looking images.

guxinweb Purchased

Seems to be Easy Digital Downloads is not very friendly support, optimized interface didn’t look?

Default-user
guxinweb Purchased
http://demo.vellumwp.com/forums/ How to implement page, I loaded demo or no such appearance!
Default-user
guxinweb Purchased

Translation is almost useless!

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

btagalen Purchased

Trying to sign up for your support forum

it says Log into your ThemeForest account and go to your “Downloads” page. Next to the item find the link “License Certificate”. Open the certificate and find the ID.

There is no option to get the id that way.

Parallelus

Click the “Download” button and select the option for the license. ThemeForest sometimes changes the way things work.

Hello.

I want my homepage has the “Revolution Slider” as this demo: http://demo.vellumwp.com/home-pages/runway/

How to I make this configuration on Revolution Slider?

Thanks!

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi there – is it possible to add banners and ad space on the home page? are there theme widgets for this? thanks

Parallelus

We don’t have any advertising widgets but you can certainly include advertising spaces on the home page if you want to. There are widgets you can get through free plugins to do this. Any location on our theme can be made into a widget ready area.

Hi,

On the business template:

1) is it possible to have masonry blog style on the home page (underneath a full-width pic)? (Or alternatively – make the blog page my homepage but add a full width pic at the top)

2) If not, is it possible to have blog posts on the home page?

Many thanks! Dan

Parallelus

1. Yes, you can do either of these. The blog can be added to any page or you can set any page as the blog in your WordPress settings, including the home page.

2. Yes, by default WordPress wants to put blog posts on your home page. It is the default behavior of the worlds most popular blogging platform, WordPress. ;)

That’s starting to become less known now that people use so much to build websites.

Hi, The “Backend Editor” button has gone missing when I am editing a page!! I need it back, I need your help in figuring out the problem. Thanks.

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi, I’d like to buy this theme but I must see the forums.But I couldn’t find bbpress and buddypress examples on your demo page.How can I test them?

Parallelus

We don’t have a BuddyPress example. You can find bbPress examples here: http://demo.vellumwp.com/forums/

Default-user

Perfect forum.But theme compatible with buddypress right?

Parallelus

Yes, it is compatible with BuddyPress. We do not have any custom styling for it.

Hi,

I am also looking to change the image behind the menu http://linhoo.org.cn/11.jpg

I went to the link you provided to the person who asked this but it did not show how to change the image behind the main menu. If you could please let me know, can’t figure it out.

Thanks

Jamie

Parallelus

We have a tutorial: http://para.llel.us/support/tutorials/background-images-in-ubermenu-submenus/

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Default-user

Hello,

Again…this link DOES NOT show how to change the image behind the menu.

It shows how to change the image behind the sub menu.

Parallelus

Sorry, I didn’t know what you were asking. You want to change the MASTHEAD background. It’s in the theme options, “Appearance > Theme Options” and then look for anything with the name “masthead” in it. Those are the settings.

If you still can’t figure it out. Open a new topic on our Help Center, the only place we offer theme support. Thanks!

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Tanvipaul Purchased

hi, how can i add a social networking icons to the bottom of the menu?

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Good morning Really need OUTDOOR and APP demo content We are a lot to ask this, could you please allow customer to use this marketing pre sale demo. It is on the “advert” demo dummy and not in the sale product, WHY ? Thank you

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi there,

Love the theme. Good work ;-) I’ve got two questions for now;

1. I’m using business demo, but I want to try de navigation menu on the left or right side. Where can I change that?

2. I’ve placed a button on the homepage but it’s align to the left. I want it in the middle or on the right side. Where can I change that?

And I have already created an account on your website, but I couldn’t find the area where I can send my questions to you.

Hope to hear from you as soon as possible.

Thanks!

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