710 comments found

Sechelt Purchased

My verification code is showing as invalid to join the support group please check your email for the details. Many thanks

Parallelus

I just tested the code you sent in the email and it allowed me to join the Vellum group without any trouble. Maybe the Envato API system was experiencing some trouble at the time you tried to join. Please try again. Thanks!

viao Purchased

Hello I am looking for any wordpress expert who seems to have figured out a way to create Structured Data in Vellum. None of the structrured data plugins work and it seems that at this time, Vellum does not support Schema.org structured data.

Due to the same, Google will not show sitelinks below my main text in Google Search and will not show other Schema functionalities.

Tried on wordpress as well but no joy so far. Any help would be appreciated.

https://wordpress.org/support/topic/vellum-wordpress-theme-no-structured-data-support?replies=4
Default-user
viao Purchased

I did try and get support on this on the forum but I am wondering if anyone purchased Vellum theme and was able to work around on the Structured Data issue. There must be some way to code this key feature. On the forums, the response that I got was that “Vellum does not support Structured Data at this time”

Hoping for some miracle here.

Parallelus_Support

Vellum doesn’t contain any specific support for Google’s structured data. I know this feature is on the wish list, but it is not going to happen overnight; in my opinion support for Google’s structured data is not something you should depend on happening any time soon. If you are desperate to have it yesterday, you should consider hiring a professional WordPress developer to help you.

Default-user
viao Purchased

Yes, thats what I am trying to find out a wordpress developer who can get this completed. I understand that it is a cumbersome task as it requires major recoding on this particular Theme but it is what it is and hopefully I will find a Word press Developer who can get this completed without charging the earth.

Again, I do not fault Vellum for this. I should have checked whether this theme supports Schemas and Structured Data prior purchasing and working on the website.

Vellum Support has been excellent so no cribs on that.

Many thanks/

Hi there!

I have a pre-order question. Can I use theme layout builder or Revolution Slider to have full screen background image different for every page?

I would like to use vertical menu on the left, main content on the right and the background image to be displayed across both sections.

Different backgrounds for different pages, i.e. sunrise background for about page and sunset background for contact page. Ideally this would be changing without left menu reloading.

I could probably assign different background images to different pages by CSS alone but it would make client calling me every time he/she would like to change the single image.

Parallelus_Support
We’ve extended the row backgrounds feature so that row backgrounds are full width, i.e. they extend to the left and right extremities of the browser window. The height of a row will be adjusted automatically to accommodate the content of the row, and you can add additional padding to the row if needed. As I said before, you may need to tweak some CSS to get the exact look you describe, but it can definitely be done.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

sebastianf

I can obviously not extend row background beyond row size. And this is the point of my original question. UberMenu on the left like in your demo (http://demo.vellumwp.com/) has its own background – I need them both (vertical UberMenu on the left) and row content (on the right) to share one background image (from left to right edge of screen).

Parallelus_Support

As I said before, we’ve extended the row backgrounds feature so that row backgrounds are full width, i.e. they extend to the left and right extremities of the browser window. Not to the left and right extremities of the content container, to the left and right extremities of the browser window.

So if you have your masthead positioned on the left, the row background will extend underneath that masthead. You can tweak the CSS to make the masthead background transparent, thus enabling the row background to been seen through it.

You can see the kind of thing I am talking about on this page of the demo website: http://demo.vellumwp.com/home-pages/one-page-resort/

That’s not exactly what you want but it illustrates what I am saying about the row backgrounds being full width and how the opacity of the masthead can be tweaked so that row backgrounds can be seen through it.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

I am planning to buy Vellum Theme. Few questions :

1. Can the width of the pages be modified without touching the CSS Code ?

2. I read in one of the comments that Schema functionality is not yet available in this theme? Is it on the horizon or pretty far away ?

3. Do we get the full licensed version of Visual Composer when I buy this theme ? Read somewhere that there have been some problems with the inbuilt Visual Composer and support is not available till the API is available ?

Cheers

Rob

Parallelus_Support

1. Yes.

2. Pretty far away.

3. Yes.

lirli Purchased

help me….

vellum – resort

Click menu , Do not stop at the page top image.

What happens if ?

wordpress v4.0 vellum : v1.4.1

link : http://lirli10.cafe24.com

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hello, I have adopted management of a site from another developer that was built with your theme. Is there a way I can find our Purchase ID / License Certificate to gain access to your support forum? Being new to Vellum I have some questions. Thank you!

Parallelus_Support

Go to your ThemeForest downloads page and click the Download button for the Vellum theme. Select the “License certificate & purchase code (text)” option. That will download the license certificate to your computer. Open that document and you will find the code you need to the right of the “Item Purchase Code:” label.

Default-user

Thank you for replying but I did not download the theme myself. The developer of the company I am contracting with did, so I don’t have it in my downloads. The developer is no longer working with the company and we don’t have access to his account unfortunately. He is not responding to emails.

Parallelus_Support

The only way to get theme updates is to download them from your ThemeForest account. If you can’t gain access to the account which originally purchased the theme, the only other way to get theme updates, and support, will be to purchase the Vellum theme yourself.

zoolt Purchased
Hello, http://example.com/wp-admin/admin.php?page=plugin-installer

Once I have uploaded the unzipped files to the themes folder, I try to instal plugins required but I get redirected from the page: options-general.php?page=plugin-installer&action=install&plugin=

back to wp-admin/admin.php?page=plugin-installer

I have tried it on 2 different WP installations. Why is this happening?

Default-user
zoolt Purchased

WHy not? Every other theme is doing this, why do you need to be special?

Parallelus

Most of the major sellers have their own support forums. It is impossible to manage large scale support in user comments.

Default-user
zoolt Purchased

Requiring buyers to register is NOT AN ANSWER. I should be entitled to have a working product, as ask for help without having to register for your database. More to that, most companies provide support email that creates ticketing system. As it stands right now, I have a theme that seems to be NOT WORKING with the latest version of WP. I have tried it on 2 distinct sites. How can I get it to work, please?

SusanRyan Purchased

Any compatibility issues with WordPress 4.2?

Thanks

Parallelus

Nope. We’ve had no conflicts.

plokamis Purchased

Hello,

i have a question! I dont know why but i uploaded the demo content of spa demo and the smooth scroll is kind of hard lets say! I tried the choppy fix in the theme options but nothing changed while in your demo the scrolling is tottaly smooth!

I have the page under construction so how is it possible for you to check it?

the page is : www.puravidacocktailsbarcelona.com

Thank you in advance!

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Default-user
plokamis Purchased

Ok done! Issue made at the forum!

pilarag Purchased

Hi! I’ve just purchased the Velum Theme, and Revolution Slider is failing when I try to install all the plugins… :( Any help? Thanks,

Pilar.

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

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