damojo

damojo supports this item

Supported

This author's response time can be up to 2 business days.

559 comments found.

jcvikl

jcvikl Purchased

hello i activated subdomains but in forefox we have problem with icons – didnt show properly http://it.grandhotel-rogaska.com/

can yoi help? thx

Hello,

its most likely related to the htaccess file of your server: http://davidwalsh.name/cdn-fonts

Regards, damojo

jcvikl

jcvikl Purchased

bingo! thx a lot!

If I select “update automatically” will I lose any customizations that I’ve made to my theme?

Hi,

only if you have changed the source code like the style.css and the page templates. All settings made through the theme and WP backend will still be available.

In case you are planing to change source code please consider using the standard WP way of using a child theme or at least our Custom CSS box that is included in the theme options. http://velocity.themepunch.com/velodoc/customize-css/index.html

Regards, damojo

  Facebook      Twitter      Support

Hi,small question… in homepage post i see day and month,it’s possible to show also year? let me know

thanks ric

Hi,

under plugins you will find the “velocityVCaddons”. In the velocityVCaddons.php file line 755+ you will find the markup where the dates are added and where you can add the year.

Cheers, damojo

esd3104

esd3104 Purchased

Can you give some more details about the 1.6.4 update that has just been released? Specifically, do the plugin updates address any security risks or is this more of a maintenance release to keep plugins current?

Just trying to understand whether the need to update is urgent or can be done more slowly with more testing first.

Thanks

esd3104

esd3104 Purchased

Thanks – I do check that but it didn’t say anything about the “why” behind the update just updated plugins and files that changed for 1.6.4.

I have tested the install on a test site and found that while the theme updates successfully to 1.6.4, there is no prompt or way to update the plugins. The option under “appearance” to manage the required/suggested plugins doesn’t become available. Is there an issue with the update process?

I could update VC by deleting it and then the the required plugins process became available and the new version installed. I could do the same with RevSlider also but that required a database backup and restore, because deleting the RevSlider plugin and re-installing loses all data on any created sliders. It’s a bit risky having to deal with a database backup/restore to update the RevSlider plugin.

Any other reports of issues getting the plugins to update with 1.6.4 update?

Hello,

the update addresses the low security issue all themes were affected by as stated above.

Does this not show an update text when hovering items? http://screencast.com/t/tW6Bnl8Fz2QV

You can always update all plugins via FTP without loosing any data / sliders.

Regards, damojo

Thanks

No I was not getting that prompt when hovering over “appearance” or when opening the appearance menu item. Happened the same on both my test and production sites.

I had to do what I mentioned above to get VC to update – e.g. delete the plugin and then the “Install Plugins” option like the screen shot became available but only for VC – nothing else. Normally that would show everything like your screen shot – not this time.

For updating the the RevSlider I downloaded from my test site, since I got the update by deleting the plugin and restoring my DB, and then updated via FTP as you suggested.

I just purchased this theme. Is WPBakery Visual Composer included with Velocity? If so, when do you update WPBakery Visual Composer on your end – so I can update on my end? I do not enjoy worrying about Wordpress vulnerabilities. Thank you for your advice.

Hello,

thanks for your purchase.

Visual Composer is included with Velocity.

Not sure what you mean by “on your end” and “on my end”. Its a plugin thats updated for the whole wordpress installation.

As the extended license model of code canyon does not allow for automatic updates with bundled plugins however, you need to manually update the visual composer plugin when new versions come out or purchase a regular license of said plugin so you can activate it.

Hope that clarifies things!

Regards, damojo

I re-downloaded the package and see that the plug-in has been updated. I updated manually and appreciate you SO much! Thank you for helping me clarify what I needed to do. I feel good and safe now. THANK YOU!

Glad to help :)

Have a great weekend,

Damojo

This is to express my gratitude about the excellent customer support I received from the theme author. My client was demanding perfection and requested a modification to the portfolio theme. Damojo kept helping me out with the Javascript until the desired result was achieved. I am so glad I could please my client and I hightly recommend Velocity to all. – Asli Theobald, Graphic Designer & Wordpress Developer

Hello Asli,

thank you very much for the appreciation of our services. We are happy that you are satisfied with velocity!

Good luck with your projects in the future!

Best Regards, Damojo

Hi there,

It seems that the backend editor isn’t working. It shows up for a second and then dissappears.

Your help would be appreciated! Thanks

Hello,

without seeing this issue its hard to tell whats going wrong.

Please submit a ticket our help desk: damojo.ticksy.com and make sure to include login credentials and a description of the problem.

Cheers, damojo

Hello,

How do I add copyright @ vsideas in footer (very bottom of each page)? My website is vsideas.com

Your help would be appreciated! Thanks

Hello,

you can add subfooter text in velocity options -> footer.

Regards, damojo

Thanks so much for your hellp!!!

Hello, I am having trouble with the fonts. I have replaced the velocity options fonts with roboto credentials. Google web font url: http://fonts.googleapis.com/css?family=Roboto:400,100,300,,500,700,900 Font Family: font-family: ‘Roboto’, sans-serif;

The theme is still forcing it to use Open Sans. Please let me know how to make this work.

Thanks.

Hello,

thanks for your comment.

Thats very strange, unfortunately without seeing your installation its hard to help. Please open a ticket at our support desk including a description of the problem: damojo.ticksy.com

Include your login credentials and a description of your problem so our team can take a look.

Regards, damojo

I figured out why. I put “font family” twice. Please seeL Font Family: font-family: ‘Roboto’, sans-serif;

Thanks!!!

Hello,

I thought that was a copy and paste error just above :)

Glad you found it!

Cheers, damojo

Hello,

My slider show without arrow only with e825 or e824 vsideas.com I want the arrow sign instead e825 text.

Your help would be appreciated! Thanks

I am using W3 Total Catche, the template slide have the same problem when I preview the slides plus when I don’t have the catches plugin yet on that time. Is that they don’t have the arrow picture in the file?

Hello,

the arrow is not an image but an icon font.

I can see that the arrow does not recieve the correct css due to the caching plugin (or other modifications I have no influence on).

Could you completely disable all non-theme plugins to rule out the cause?

Regards, damojo

Ok, I checked, I think is the plugin caused that.Thanks so much for your help!

HI, I have a question. On my first site (home) there is a “gap” between the upper line and the photo -see the screenshot: https://www.dropbox.com/s/xa808ef5pyonnkh/Screenshot%202015-05-28%2021.08.58.png?dl=0 How can I get rid of that? Here are my settings: https://www.dropbox.com/s/k1mx0rqtkag4tol/Screenshot%202015-05-28%2021.14.09.png?dl=0 Thanks in advance, jamlap

Then change the margins in the general theme options. Or DON’T set it to default which will make the options appear on the individual page.

Regards, damojo

I set it to Portfolio or Blog – it doesn´t change and I don´t see options to change on the page itself. Could you preapare me with a screenshot? In the general theme options, I just have the choice to set the margin above an under the logo – but that is not my problem… Thanks in Advance!

Hello,

I’m sorry, for some reason I thought you are using our Miami theme.

Please do the following: Submit a ticket to our help desk and include a login and description of your problem damojo.ticksy.com

Our support team will help you directly.

Regards, Damojo

Hi, I would like to insert a clickable map of Google in Megamenù (as for the products of the shop). I tried a few plug-ins, with poor results. Do you have a suggestion? Velocity theme is really a great theme! Thank you.

Gab

Hi,

what you need is an output for a google map that you can put into a widgetslot for the megamenu.

You can also create a regular map with the google API and put its markup into the widget.

Regards, damojo

HI, On my first site (home) there is a “gap” between the upper line and the photo. www.vsideas.com How could I delete the gap?

Yes, if I choose the page option it will not have gap on the top but it will have a huge cap between bottom of slider and next content

Is that a bug or the problem of the coding? Is there a way to solve this problem? Thanks

What are your slider settings? When using the page option, make sure the slider is set to “auto responsive” and not fullwidth or fullscreen.

Regards, damojo

Hello, I would like to make the footer with the link like the sample live demo with samojothemes is clickable. How could I add that in my website? Velocity Responsive Multi-Purpose Theme © 2013 – damojothemes

Thanks so much!

I am using the same theme but when I put in the footer, there became a white box inside with words unlike the demo. Could you help me with this? Thanks so much

Hello,

it’s not possible to help then without seeing the problem.

Please submit a ticket to our help desk with a description of your problem and a wp login: damojo.ticksy.com

Regards, damojo

Thanks So much!

inws

inws Purchased

Hi can u tell me the class name for border outline which u have used in team page other than contenttable

Hello,

the team page does have the border outline by default when you import the theme demo data.

Regards, Damojo

inws

inws Purchased

i would like to know the class name for that border outline so that i can use it for other single images :)

Hello,

the structure for the team members is as follows:
<div class="team">
<div class="memberwrap">
<div class="member" />
</div>
</div>

You can simply inspect the elements in your browser to see the used classes.

Regards, damojo

hi today i found the visual composer is missing from the pages… what’s the problem with it?

Hi,

hard to say from afar. Could you send your WP credentials to our support staff at https://damojo.ticksy.com ?

Thanks and Regards, damojo

  Facebook      Twitter      Support

jamlap

jamlap Purchased

Hi, the photos in landscape format aren´t shown correctly on the iPhone. https://www.dropbox.com/s/2ak4u6l0jcoucf6/Unbenannt.JPG?dl=0 What can I do? Thanks in advance, jamlap

Hi,

best would be to send the example link to our support staff at https://damojo.ticksy.com and they will have a closer look!

Thanks and Cheers from your Team @ ThemePunch

  Facebook      Twitter      Support

derek2

derek2 Purchased

edit_customize_options

jhermez

jhermez Purchased

Where do I add the favicon? I can’t find it in theme options

Hello,

we decided to not include it as a native option as there are many great (and free) plugins like: https://wordpress.org/plugins/all-in-one-favicon/

Regards, Damojo

by
by
by
by
by
by