520 comments found

I wanted to use Slider Revolution but I got Ajax Error and I couldn’t create any slides. Why is that?

Please help me.

damojo

Hi,

that information alone does not help us localize your problem. Please send us an email with your wordpress login via our profile form: http://themeforest.net/user/damojo#contact

Make sure to include information about the problem and where it occurs.

Regards, damojo

Default-user

ok i sent you a message.

Any known issues with Wordpress 4.1?

damojo

Hi,

our preview is also running on 4.1 with no problems!

Regards, damojo

When is the next update? Can you please add RTL support.

I cannot translate the sub footer right and left column text using WPML. Please advise. Thank you

damojo

Hi,

Thanks for letting us know.

Thats due to the right and left footer subfooter areas being option fields. I will put this on the update list!

Regards, damojo

Default-user

I have found a way to translate the options fields through this link: http://wpml.org/documentation/support/language-configuration-files/

Thank you.

On the other hand, please make sure to to add RTL compatibility in your next release.

Thank you

Hey the portfolio archives are not going to the second page. It pulls up a blank page when you click on next page. Can you check this out for me?
(blank page) http://www.clearwaterbuildersmt.com/portfolio/page/2/
(portfolio page) http://www.clearwaterbuildersmt.com/portfolio/

damojo

Hi,

thanks for your request.

Im suspecting that your htaccess file is not configured correctly: http://codex.wordpress.org/htaccess

Regards, damojo

CIDesign_Media

No, it is the same as the .htaccess in the WordPress codex.

damojo

Hi,

please submit a ticket to damojo.ticksy.com with your login data included!

Best Regards, damojo

Hello, I have a problem with the Visual Composer in this theme; everything works fine but when I drag the items I lock the screen. The version of WP and the theme is the last, while that of the Visual Composer is the 4.3.3., Present in your theme. You can insert the updated version? Could this be the cause?

Thank You

Default-user

Important Update: After some tests I noticed that the problem arises of the lines in VC are more than one. If the line is one you can move objects, otherwise not. I hope it can help to find a solution, but no one else has this problem…?

Thanks in advance.

damojo

Hi,

this issue is related to the visual composer plugin directly… There are some situations where its simply very hard to drag one element into another or below/above another.

Sometime, making your browser window smaller can help increase the detection accuracy.

Regards, damojo

Default-user

I often use VC and I have no problems with other themes… now I contact VC and if I find a solution, and I post here if anyone can serve. I await even the latest version of VC in your package. Thank You

Hey guys, A great looking theme but a quick GTMetrix test revealed very slow page speeds, which matched the very slow loading time when browsing the theme demo.

I’d love to be able to use Velocity with the Essential Grid plugin, but I’m concerned with the slow speeds. Any thoughts or plans to improve this in the near future?

http://gtmetrix.com/reports/velocity.themepunch.com/sLHazAGN
damojo

Hi,

thanks for your interest.

The issues with the GTMetrix test are not related so much to the theme but more to the way we set it up (lots of redirect due to our server structure). Some points, like the scaled images are not a very meaningful criteria.

On our other theme demo (miami – score 74) we enabled caching, compression, and the score is much better even though there is more functionality and its using the same plugins. A lot of times, a good score can be achieved through the w3c plugin.

Regards, damojo

I installed the latest update today, and now my navigation on mobile just says “menu”. I tried reassigning the navigation, but it doesn’t work. Please advise as soon as possible.

Default-user

I did submit a ticket.

Default-user

I did submit a ticket: #361648

damojo

Hi,

yes, the first mobile menu entry does say “menu” just as seen in the preview: http://velocity.themepunch.com/. T

The menu is working correctly however. We will take this out in the next update.

Regards, damojo

XS22 Purchased

Hello. I see the icons i use on service modules like “icon-vcard” are not clickable on smart phones. What i do? :)

XS22
XS22 Purchased

Having the hover effect is not a MUST but we want it to be clickable when some click on it on smart phones.

XS22
XS22 Purchased

We do have issue with mobile menu too. When we click on menu it says “MENU” and nothing els happens. shortly the choosen menu is not showing up on mobile screens..

damojo

Hi,

we are adding the clickable services for mobile to the list for a coming update.

The menu problem is already on our list, thank you!

Regards, damojo

?For some reason my portfolio has stopped working, the layout is in place, but none of the links works and whenever I click a filter button nothing happens. HELP PLEASE!

http://gosspromo.com/index.php/portfolio/#
damojo

Hi,

you deleted the contents of the js/screen.js file (might have happened due to a ftp copying error). Please restore the original of this file.

Regards, damojo

Hi, Big trouble since last update. Mobile Menu shows “menu” instead of the several menu links. Fixed header and overlay footer doesn’t work either. Background rows with video background not displaying the video ( Visual composer) I need this resolved asap.

Thanks

Default-user

screen.js is missing

Default-user

grabbed from a backup and everything is going normal. you forgot to put that file on the download pack!!

damojo

Hi,

thanks for noticing!

We will fix this in an update today :)

Regards, damojo

bonline Purchased

Hi Team

I have added team members and their contact details don’t show on hover. any idea why this is happening?

My page: http://bonline.co.za/dev/fin/team/

damojo

Hi,

I see, you are referring to the tooltip of the icons, not the hover.

I can see no jquery conflict. If you entered the attribute fields correctly, the only reason why it could not work is due to your custom mods to the theme css.

Regards, damojo

bonline
bonline Purchased

Hi

Please provide an address where I can give you backend access as everything is writen correctly so I dont see why it wouldn’t be working.

damojo

Please use our dedicated support and make sure to include login data and a description of the problem: damojo.ticksy.com

Regards, damojo

esd3104 Purchased

Can you please comment on compatibility with the WooCommerce 2.3.x update once you have a chance to test?

It appears 2.3.x is a fairly major update.

Thanks in advance.

damojo

Hi,

we are currently fixing a few css issues and then release an update for the theme!

Regards, damojo

Default-user
esd3104 Purchased

I have updated to 1.5.2 and updated the plugins (seemed to be just VC) and then updated to WooC 2.3.3 and I am seeing issues. I did add the Woo colors plugin 1.0.3

Cart – there is no checkout button. It appears that the button hyperlink is hidden behind or merged with the cart subtotal and shipping method description. Changing the button colors in the new colors plugin seems to confirm this as the lines between the rows change color.

Checkout – with the default colors that WooC seems to set the payment area of the checkout makes the PayPal or Place Order buttons almost invisible. It seems the buttons and the background for the payment section pick up the same color. Changing the setting/color for Secondary Color (buttons and tabs) in the new color control changes both the background AND the button of the payment entry selection and data entry area. It seems the theme isn’t using the Secondary Color (buttons and tabs) setting correctly. With everything the same color you have to rely on seeing/finding the button text.

You can see what I am talking about on my test site namgbr.stlbrits.com site.

Is there something I am missing or is there some additional CSS and WooC 2.3.x integration needed?

damojo

Hi,

we are running the latest WC version on our demo page: http://screencast.com/t/kXXXpY73

Your checkout button is present but the background color is white, which makes it invisible.

We did not do any modifications for the now external color plugin for woo commerce. Without this plugin, woo commerce runs fine as you can see in our demo. We will release an additional update that takes care of making the color plugin work correctly.

Regards, damojo

Hello – You STILL forgot to add “screen.js” in the update. On mobile, it ONLY SAYS “MENU”. I posted this issue, and another person posted this issue 3 days ago.

I can take “screen.js” from an old version, but this should have been fixed in this latest update!

damojo

Hi,

please download this version of the screen.js

https://drive.google.com/file/d/0B09YNdbjHSvvRE04cTNsWVZhT28/view?usp=sharing

It will be included in the next update too. Sorry for the inconvenience.

Thanks and Regards, damojo

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Default-user

Thank you, seems to be working now.

damojo

Awesome!

Hello developers!

I have a Velocity 1.3.xxx theme in one of my managed website, but it’s not updated since a long time ago, because this version is working perfectly with all the other special local plugins which is not updated nowdays.

Now, I found a serious problem, but before i refresh the theme, I would like to ask directly you, is that solve that, or not! I’m afraid maybe some plugin will not work with the new version, that’s why i hesitate…

THE PROBLEM:

In Portfolio galleries, if i put some picture inside the editor, all of them is “hanging out” from the screen in Internet Explorer (in 10. as well), so it’s not changing dinamic with the screen size. Nevermind if i write “windth=100%” in the HTML code, or anything. Many other browsers, like Chrome, Safari, ecc. it’s working perfectly.

So, do you know about this problam and any of the freshest versions of the theme solve this problem for me?

Thank you!

damojo

Hi,

please send an example link to our dedicated support team. They will give you a fix for that!

Thanks and Regards, damojo

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Demo here not working – white page only !

activebiz

... yes, your homepage now works, but that is the only page that works.all other links from the menu are broken. It seems to me that you now may have a permalinks problem. The menu opens and lists everything but only produces the 404 Fehler – site nicht gefunden. Ich addressiere das hier nur weil Sie es wissen sollen. Ich habe jeden einzelnen link vom menu aufgerufen, alle produzieren den fehler. I will check back when it is fixed :)

activebiz

appears to be fixed now – Thank you :)

damojo

Thanks, had no chance to do a thing. Guess the cache plugin has adjusted itself finally!

Thanks for all your feedback anyway!

Regards, damojo

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jcvikl Purchased

hello i see also just white screen at demo page?

Default-user
jcvikl Purchased

Hi i still see blank page.. http://velocity.themepunch.com/

damojo

Hi,

maybe local browser cache? Looking good here.

Regards, damojo

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Default-user
jcvikl Purchased

yes that was a reason, thanks not only good, also very nice!

pmettu Purchased

When I am submit the contact form I am getting this error message? Failed to send your message. Please try later or contact the administrator by another method. anyone can help me how configure contact us form

damojo

Hi,

please contact the author of the contact form plugin (maybe Contact Form 7 ?) or your server admins to help you with that. It reads like your server settings might be the problem.

Regards, damojo

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I updated to the recent version of velocity (1.5.3) and now my main menu is not showing up properly. Its showing vertically and I can not figure out how to get it back to horizontal. Thanks for any support you can provide.

damojo

Hi,

did you set your menu in the Appearance -> Menu to be the main navigation?

Thanks and Regards, damojo

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Default-user

yes. The proper menu is displaying. It’s just displaying as a regular vertical list and not horizontal menu like the theme demo. Everything was working fine before I updated. Any other thoughts? Thanks.

damojo

Hi,

did you check the option box: “Main Menu Navigation” at the bottom?

Regards, damojo

jcvikl Purchased

hello, theme is great. But wpml style drop down show me other languages as english under header and not in front. http://prntscr.com/69yssj – the same is on my page.

Can you sove this please? Thank you,r egards

damojo
damojo Author

Hi,

you can use the visual composer grid gallery element as shown here: http://velocity.themepunch.com/elements-image-gallery/

Regards, damojo

Default-user
jcvikl Purchased

thank you damojo rules! i wonder is any options to get this images as small thumbnails in a mega menu?

damojo

Hi,

you cannot get this into the megamenu unfortunately.

In order to show a flexible mini grid with lightbox functionality you need an additional plugin. In our other theme we used essential grid to create such a mini grid (without lightbox though) under the blog menu: http://miami.themepunch.com/home

This is the essential grid plugin used: http://codecanyon.net/item/essential-grid-wordpress-plugin/7563340

There might be other plugins that do just what you need, but as we are the creators of essential grid we can just make a recommendation.

Regards, damojo

jcvikl Purchased

Hello,

is possible to put into mega menu featured images from other pages or only from porfolio? THX

Default-user
jcvikl Purchased

and is possible that on subpage slider is a little slower? thx

damojo
damojo Author

Hi,

thanks for your request.

Are you referring to the latest projects widget showing the thumbs? That is only possible for projects with this widget.

You can also create a mini essential grid to show any type of post images.

The slider timings can be set with the delay setting in the revolution slider options.

Regards, damojo

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