Is there any way to force the mobile menu to always be shown – always have the 3 line “hamburger” stack visible?
It seems with higher resolution tablets (iPad etc.) the screen resolutions are so high that the mobile menu isn’t shown and the simple nested menu structure is not easy to use on a tablet.
I also have a child theme for some customizations so if there’s some code that could be added to make the mobile menu always visible – like a second menu, that might be an ideal solution.
When I originally purchased the theme there was no expiry of support at the time I made the purchase. Just need to know if I should plan to migrate off the Velocity theme.
yes we only can offer support for customers that have valid support contracts. Sorry for any inconveniences, if you do not agree you can ask for a refund over at firstname.lastname@example.org , we totally support you with that if they ask.
I’ve been advised that damojo has decided to no longer offer support for this item. Do you intend to provide support to customers for this theme?
Yes, but how can I PURCHASE support?
we do not sell support anymore but give support to users that had purchased support in the past till their contract runs out.
Thanks for your understanding.
So you are not supporting this theme ??
indeed. Only customers whose support is not yet expired are being supported at https://damojo.ticksy.com
Hi. I have bought your theme and I need help with the top bar. It is checked to appear however it doesn´t. My url is http://optimizeddevelopment.net/resident/
Could you please help me with this problem with the basic instalation of the demo data otherwise I will have to ask for a refund. Thank you
Fair enough, but how do we get a valid support contract ? We have already purchased the theme.
Hi, I’ve some problem with blog pagination.
I see correct pagination in the bottom of page (eg: 1,2,3,next), but if I click on one of these I see the same posts (and the url change eg: http://www.bikinup.com/blog/page/2/)
Please, can you help me?
flip_bl, yes I had the same problem, I found something that seems to work, but don’t know if something I am not seeing is broken, in the index.php file, line 583 i removed
from the below, that bit seems to be overriding the desired pagination
$velocity_args = array(‘offset’=> 0, ‘paged’=>$velocity_paged, ‘posts_per_page’=>$velocity_posts_per_page);
I had purchase velocity theme and i am experiencing an issue with the slider some time it plays a video or some time not. I had raised a ticket to the support team after one and half month discussion, they told bugs has been removed but the problem still exist on theme.
My support has been expired and i don’t see any option to renew it.
Here is the my website link: http://tythedogguy.com/testfolder/
I have been trying to contact support (which I pay for) for more than a month and have not received a response! Ticket #660303 – initiated on 2/4/2016 – Code from Visual Composer plugin is showing in the text on all Portfolio pages… please help!
Hi, I’m interested by this theme, but I need more détails…
I want a primary menu with anchor links to go down in sections, like the most of parallax themes. Is it possible ? (I want only one page with all my content).
Thanks a lot
thanks for your interest.
How do I increase the line spacing between bullet points? I’d like to change it using the custom CSS box but I don’t know what to add into the box.
Any help on this would be much appreciated!
hello, how i can put a favicon in the theme options?
Blog layout is broken. Text of first content container is looming into the sidebar. See example here http://www.guidosfotos.de/das-neue-300er-f4-von-olympus-stoff-zum-verlieben/ I tried several options but without success. Any ideas what could be the problem?
Hi, I update wordpress and I cannot edit page right now.
Would you help me with this?
I just installed this theme and went through all the “help” bullet points one-by-one. However, while I can load an image, no images will show up as background on my home page. I have also set/clicked on the uploaded background image on the home page. If I click on a blue word on the demo page, the image will flash on for a second or two, then disappear. All demo pages do this. I am not WP savvy and really don’t know what I’m doing, but have tried everything I can think of. Help! Thank you!
“damojo does not currently provide support for this item.” Are you still updating the theme when needed?
I just installed your theme, start working on it and found out you do not longer offer support! Can I get a refund? Anyway the purschase codes you provided do not longer support the update plugins or registration (eg at Rev Slider), I feel that have have been nailed…
Resolution Slider does not work. I want to import the slider but all buttons are dead for this plugin. It says that it is not registered, thus not activated… Is this the reason why it is dead?? How should i activate the plugin ?
Update question: since your last update I see on the demo [example homepage 5] a huge white gap, on some other examples also. Need to know if this is only on your demo now, or if this is a possible problem when updating. Want to know this BEFORE I go ahead and potentially mess up the live website. Appreciate your reply
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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