372 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

I have installed the theme but everything is blank. Is it supposed to look like the demo that is set up or am I on my own to create the home page layout?

damojo

Hi,

thanks for your purchase and comment robertrigato!

I would suggest you read the installation guide in our online documentation, which also explains how to import the demo data: http://goodwebtheme.com/velodoc/

Regards, damojo

Default-user

got it thanks!

damojo

Fantastic! Do not hesitate to ask if a problem appears!

Regards, damojo

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
Grenkox Purchased

Hello I have a problem with the theme, suddenly the parallax background images disappear, and even if I put them again they don’t appear

Why this is happening

Thank you

damojo

Hi,

sorry but without seeing a link, its not possible for me to help. Unless you changed something, its unlikely that images disappear on their own :)

If you don’t want to show a link to your site in public, you can submit a ticket at our help desk: damojo.ticksy.com

Thanks!

Regards, damojo

Default-user
Grenkox Purchased

It’s happening in the home page here’s the link www.grupoobaya.com.mx

damojo

Hi,

thanks for the link!

Sorry that I have to ask again: I cannot see any parallax background disappearing on chrome, safari or firefox.

What browser are you on? (also let me know the version)

Regards, damojo

Default-user
Grenkox Purchased

well now its ok at the middle of the home page but it is because the parallax is disabled, if I enable it, the image disappears

damojo

Hi,

could you send me an admin account to http://damojo.ticksy.com to see what is going on there?

Thanks & Regards, damojo

Default-user
Grenkox Purchased

I have sent you the ticket with the admin details, also I’m having the same problem with another site where I used the same theme, also in this other site the tabbed content does not work here I leave you the url www.ayabo.mx

thank you

damojo

Hi,

turned the parallax on and it works like a charm. I can see no problem here. Concerning your other page I guess the elements in the footer are buggy and kill all other scripts on the page that are called later including the parallax script (those elements are not present in the first theme where everything works too).

Please remove those widgets temporarily, turn the parallax effect on and check again and let me know!

Thanks and cheers, D

Default-user
Grenkox Purchased

in the first site www.grupoobaya.com.mx the image just disappeared

Default-user
Grenkox Purchased

thanks

damojo

Sorry but in all tested browsers, the parallax image does not appear at any time. Can you tell me which browser version you are on and how to reproduce this?

Regards, damojo

Default-user
Grenkox Purchased

Hello I have solve that problem, now there’s another thing with this site www.ayabo.mx, if yu can see all the headers have change to greay color and I don’t know why, How can I put them back to their original color, white and black

damojo

Hi,

set the background elements to “light-on-dark” for white headlines :)

Cheers, damojo

Default-user
Grenkox Purchased

it is set like that but it doesn’ change

Default-user
Grenkox Purchased

all the headliners changed suddenly, and they don’s respond if I change the option light on dark or dark on light

damojo

Hi,

inspecting your site with chrome shows me the background blocks are still set to “dark-on-light”.

It doesn’t make sense that it stopped working without any changes. Please get back on ticksy with your login so we can figure out what happened! :)

Regards,

Damojo

Default-user
Grenkox Purchased

Done I have rote in ticksy, thank you

damojo

Aaaand we answered there just a few minutes ago :)

Default-user
Grenkox Purchased

Thank you the problem was solved, now i notice another thing, the website have a big space between the slider and the first information, just in the mobile devices, how can I solve this?

damojo

Hi, please use not the the “fore fullwidth” option in the slider and please include it via the Page Options beneath the content editor of the page (instead of including it into the content via VC for example).

Regards, damojo

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Default-user
Grenkox Purchased

I’m sorry let me explain you if I understand well, Do I have to deselect the option “fore fullwidth” in the revolution slider settings, then I have to activate the option “full” in the option beneath the home page. If that so, then where is the option “fore fullwidth” I can’t see it,

Thank you

Default-user
Grenkox Purchased

Hello The force fullwidth option have been off in the slider all of this time and it still like that I have open a ticket in thicksy

Thank you

damojo

Hi,

in slider settings set your slider to “auto responsive”.

Then on your page select your slider here: http://screencast.com/t/sk90Tfta0dG

You will automatically have a full width slider on top of the page with not padding on top.

Regards, damojo

Default-user
Grenkox Purchased

Yes that’s exacly what I have done, it has been like that always but the problem persists

Thank you

damojo

Hi,

I noticed you also have a ticket open in which my colleague is helping with the same issue.

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello,

I accidentally dismissed the required plugins notice and cant find the required plugins to installed them. How can I bring back the required plugins notice back?

juanPzamora

Nevermind, find it. Yes I’m a noob

damojo

Hi,

thanks for your comment. Glad you found it :)

You can also find the required information here: http://goodwebtheme.com/velodoc/install-plugins/

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I bought this theme, but when I import the dummy data, the woocommerce pages weren’t included. I installed the woocommerce plugin and now I don’t know how to duplicate the shop page as in the theme demo. I would like, for example, put a background image with the text at the header of the shop page, but if I use the visual composer to add the box, the products disappear. It only let me add a text editor box, but no full width bacgkround image. Do you know how to import your shop page? so I can replicate it just changing the text and image in it. Thank you very much

damojo

Hi,

thanks for your purchase!

Here is an explanation of how the backgrounds work:

1. Each background element will span either to the end of the page or until the next background element starts.

2. If you want the regular white background to continue after content in a background element, just add another background element with white background color.

For what you want to do: Create a background element set to “light on dark”, with an image and if you want, overlay color. Add the headlines or other content that you want inside the background. If you want the background to close, add a “dark on light” background element with a white (#ffffff) background color.

You can see the exact same structure in the included “about” pages.

Hope this was helpful!

Regards, damojo

Default-user

Hi Damojo, thanks a lot for your explanation. It works good. I am always more satisfied with buying your theme. The support is really fantastic, as your theme. I wanted to ask you where I find that product carousel in the mega menu of the “shop” page, inside the demo…and even the “on sale” list widget. Where can I buy them?

Default-user

Hi Damojo, may I ask you 2 more questions in addition to those above? 1) is it possibile to add a full width widget in a page? That’s because if I add a widgetized sidebars in a page trough visual composer, it gives me a “narrow” widget, with a one column width. 2) how may I add a sidebar to the product category page and to the single product page? is there a plugin I can download or buy? Thanks a lot

damojo

HI,

thanks for your appreciation matteotesta2014!

For the shop carousel you need to install showbiz pro (which is included). Please consult the documentation for plugin installation help: http://goodwebtheme.com/velodoc/ When creating a new showbiz carousel you can select the woo commerce product categories you want to show and one of the velocity woo commerce template skins. Then you can use the showbiz pro widget to display the carousel in the mega menu.

Full-width widget: You can also add the widgetized sidebar to a full width row element (1/1)

On your shop page under “pages” you will find an option on the bottom http://screencast.com/t/tpONBPSf7d8 This is for single products.

For a shop overview with sidebar, use the shop short code to show your products and add a sidebar with the regular sidebar option: http://screencast.com/t/td7GrKgqt

Regards, damojo

Default-user

Hi, thanks for the answer. I will continue this request in a ticket. Your support service is great!

damojo

Perfect! Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – I have a pre-sales question.

Does your Velocity theme support ‘Uber Menu’:

http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703

I see Velocity includes ‘Mega Menu’, but I need that extra versatility.

Cheers

damojo

Hi, we never tested Velocity with Uber Menu. Do you want a test run with Velocity? Then drop us a line at http://damojo.ticksy.com

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there a social icon for instagram?

damojo

Hi,

yes there is in the latest version of Velocity. If you cannot find it let me check your version (please send an admin account to http://damojo.ticksy.com )

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ggogis Purchased

i have 2 questions – 1 – how do you get the bar at the top (with the phone number, language and social media) 2 – i do not see where i set up social media info for icons liek you have in the widget footer area 4.

damojo

Hi,

both are widgets:

1) Text Widget – Please take a look here: http://goodwebtheme.com/velodoc/widgets/

2) Velocity Socials Widget – http://screencast.com/t/hMZcNsymGA

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
dascrow Purchased

Hi, I installed the demo data but can’t seem to find an example page of the Alternative Portfolio Layout. Can you post a screen shot of that?

damojo

Hi,

sorry, could you send me a link or screenshot of the preview page you are referring too? All pages are included in the dummy content.

Thanks :) and Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
keole Purchased

Hi,

I have a problem with Custom background image in page.

When i set type to Tiled, it’s works fine. But if i set it to Full, image does not appear.

Can you help me ?

Thx

damojo

Hi,

thanks for your comment.

You are correct, sorry about that! We will fix this page option asap. Till then if you want one background image for the whole site, you can use the general background setting in theme options.

Regards, damojo

Default-user
keole Purchased

Thx for reply,

i’m looking for next updates :).

Alex

damojo

Hi Alex,

we fixed it right away. If you need to upload the fix now please unzip this file https://dl.dropboxusercontent.com/u/6248073/footer_velocity.zip and upload it to the wp-content/themes/velocity folder overwriting the existing footer.php

Regards, damojo

Default-user
keole Purchased

Wow, very fast fixing ! Thanks a lot :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! It’s ok that sticky menu size down while scrolling, but I need my logo to keep original size. How can I do that?

Default-user

And one more detail – I’d like to put Facebook, Twitter etc. in main menu line right after(before) search icon. What should I do?

damojo

Hi,

thanks for your comment.

The logo change will need a bit of custom modification: js/screen.js line 582, change
scale:0.7
to
scale:1

Adding the social icons to the menu is not possible easily. We created the top header widget slots for that matter!

Hope this helps :)

Regards, damojo

Default-user

Thanks a lot!

damojo

You are very welcome!

Default-user

Hello again. I just did what you said (0.7 to 1) – nothing changed. Moreover I tried to delete more and more code – nothing still changed. Even when I deleted all code under // CALCULATE LOGO – that did’t work out. What can be wrong?

damojo

Hi,

that is not really possible. Are you sure you are editing the file on your server?

Regards, damojo

Default-user

I think that was a problem. I was uploading already modified file. My mistake. But when I changed parameters right in the file on server – everything worked fine! Thank you again!

damojo

Glad you got it working!

Cheers, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
VILDE_V Purchased

I have used the “Full width background” but i don’t know how to stop it when i don’t want it anymore and just the normal background. I can’t figure it out o please help ! :-)

Link: Vilogo
damojo

Hi,

Here is an explanation of how the backgrounds work:

1. Each background element will span either to the end of the page or until the next background element starts.

2. If you want the regular white background to continue after content in a background element, just add another background element with white background color.

Regards, damojo

Default-user
VILDE_V Purchased

Thanks man! Cool support! And by the way, love your theme ;)

damojo

Awesome! Always happy to help and to read that customers like the theme! Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to change the slider to include a form to fill out? Like maybee an email address for instance?

Also, do you guys have call to actions in your page builder or will those require custom developing?

damojo

Hi,

thanks for your interest in our theme.

Its possible to include a contact form 7 into a slider caption using a shortcode, yes!

Call to action, like a separate area with a button like on the bottom here? http://themepunch.com/velocity/portfolio-shortcodes/

There are several possible ways to show this. You can also add a contact form anywhere: http://themepunch.com/velocity/about-example-2/

Hope this helps!

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great job on this theme!

Just have a request – SHOPPING CART ICON in header is needed with item count and subtotal that links to shopping cart screen/checkout.

A shopping cart notification icon – such as when you add something to the shopping cart, it would be nice if there was an icon that appears (and/or changes appearance or has an item count tab) that can be clicked on to go to cart, or hover over to preview number of cart items and subtotal.

Presently, if items are added to cart, then you navigate to another page (whether in the shopping area or another page of the site), there is absolutely no visual indicators to remind the user their are items in the cart. The only way to see items is to add another item to the shopping cart and immediately clicking on the VIEW CART hotlink.

Adding a shopping cart icon/button that appears whenever items are in the cart, and stays visible in header regardless of the page you might navigate too/from for as long as items are in cart is VERY MUCH NEEDED.

If this feature has already been added, then it is not showing in the demo on IE9.

Aside from that, great theme and if this shopping cart icon can be added, I will gladly purchase this for use for future and current projects.

damojo

Hi,

thx for your interest!

You can use the menu cart plugin for woo commerce for what you need.

When you add a product to cart, a banner appears on top with a “to cart” link.

The other issues will be solved with the cart icon in the menu area :)

Regards, damojo

Default-user

Thanks damojo :-) Wonderful theme! Clean, smooth, and great UI.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I am working on the revolution slider for the homepage and it shows up exactly how I want it when I go through each individual slide to edit and I click update, but when I go to what the page looks like after updating the sliders, they are completely different. Is this a glitch with revolution sliders? Can you please help me?

damojo

Hi,

do you use an official version of Velocity? I unfortunately can see no purchase badge and the behaviour you describe is more than unusual.

Could you create a ticket over at http://damojo.ticksy.com and include your license key and an admin account to check there?

Thanks & Regards, damojo

Default-user

Yes I am using an official version of Velocity that our company bought, I am writing this ticket from my personal computer and not from our Velocity account. We did spend the money to purchase it. I will create a ticket – it is unusual and very frustrating because we would like to get this site up by Monday and the revolution slider simply is not working at all.

damojo

Hi,

will be on the tickets now! You are right: This is unusual and the first time in over 700 purchases this comes up! We will check what is going on asap! Maybe a conflicting plugin or a server issue, we will see!

Thanks & Regards, damojo

damojo

?Hi, sorry to hear that you are having trouble with adjusting the slider. It looks like some CSS misconfiguration could have caused that.

Again we have to ask you if you could send us an admin account so that we can have a closer look at your CSS?

Thanks in advance & Cheers, D

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hallo Damojo,

I have a strange bug with the visual composer: All Rows display twice in the page I mean : If I have a row, with fill image background, text, portfolio elements… When I publish the page It displays all rows, but 2 times, in the same order… Weird… Did you already see this bug ? Do you have a solution to correct it ? Awaiting for your advice Best regards

damojo

Hi,

no sorry, we have no heard about this! Did you use the last update of the Visual Composer we gave with the last update of the theme? Are there any other plugins maybe that could conflict the content?

We could have a look if you send us an admin account to your installation.

Regards, damojo

Default-user

Thank you for your reply. The problem was related to my child theme. I deleted, reinstalled and everything works. Thanks again for your follow up and for this wonderful theme

damojo

Hi,

glad its working for you. Thanks for your appreciation!

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
esd3104 Purchased

Thanks for your continuing support. I’m following along and reading all the posts since everything seems to have useful info.

A couple of new questions.

1. Is it possible to get the full demo data for the shop page shown at http://themes.damojothemes.com/?theme=velocity_wp You have a lot of cool things shown there but I don’t think that’s available from the demo data.

2, Can you confirm that it is not possible to use a full width background image on a page with a sidebar activated? That sort of makes sense as when i have tried it the sidebar content gets moved to the bottom of the page (and moved from left to right) or the page content just disappears (like when adding a full width background to a Woo Commerce default shop page.

Thanks in advance for your advice.

damojo

Hi,

thanks for your appreciation esd3104!

1. Please show me the correct link to the page you are referring to (close the theme selection header from the demo first)

If this is the page you are referring to: http://themepunch.com/velocity/shop/

The parallax header is done like shown on many other demo pages, e.g. http://themepunch.com/velocity/about/

Then there are 3 columns, 2 of those with widgetized areas from visual composer :)

2. Its possible if you don’t use the page sidebar option, but create a layout with visual composer columns and add the visual composer widgetized sidebar element to one of the columns.

The whole row with those columns can then be put into a background element.

Regards, damojo

Default-user
esd3104 Purchased

Thanks again – the support is superb! Indeed the page I was talking about was as you guessed: http://themepunch.com/velocity/shop/

Your explanation does make sense but if it would be possible to see a screenshot even of how this was put into the Visual Composer that would be a useful reference point just to see the shortcode and or widgets you used.

I’ve already re-worked a page for my 2nd question and it works exactly as you said.

damojo

Hi,

on your shop page, go to the classic editor and enter this into the editor area (text mode).

Then go back to visual composer and you will see the structure. Of course widgets need to be created and sidebars selected.

[vc_row][vc_column width="1/1"][background_block bgimage="4863" bgcolor="#000000" opacity="0.65" contentcolorclass="light-on-dark" parallax="enabled" parspeed="8" ptop="80" btwidth="0" btcolor="#44576a" bbwidth="0" bbcolor="#44576a"][vc_column_text el_class="centered bottom20"]
<h1 class="bold">Welcome to Our Woo Commerce Shop</h1>
[/vc_column_text][vc_column_text el_class="centered"]
<h3>You're just a few steps away from selling anything on your own site!</h3>
[/vc_column_text][spacer height="10"][/vc_column][/vc_row][vc_row el_position="last"][vc_column width="1/1"][background_block bgcolor="#ffffff" opacity="1.0" contentcolorclass="dark-on-light" parallax="disabled" parspeed="8" ptop="53" btwidth="0" btcolor="#44576a" bbwidth="0" bbcolor="#44576a"][vc_column_text el_class="centered bottom0"]
<h5>We adapted the fabulous WooCommerce Plugin to fit the style of the Velocity Wordpress Theme.
The possibilities are almost endless!</h5>
[/vc_column_text][spacer height="20"][vc_separator][vc_row_inner][vc_column_inner width="1/3"][vc_column_text]Hi there! Looking for a specific product? You can search our shop here and specify a price range that fits your pocket. The Damojo team wishes happy shopping![/vc_column_text][/vc_column_inner][vc_column_inner width="1/3" el_class="centered"][vc_widget_sidebar sidebar_id="sidebar-sidebar_1390595730"][/vc_column_inner][vc_column_inner width="1/3" el_class="centered"][vc_widget_sidebar sidebar_id="sidebar-sidebar_1390595739"][/vc_column_inner][/vc_row_inner][vc_separator][/vc_column][/vc_row]

Regards, damojo

  • Has been a member for 0-1 years

Hello,

Is there a free way to use nested tabs for this theme, like this for example http://codecanyon.net/item/zozo-tabs/3327836?ref=ZozoUI ?

I would really appreciate any help.

Thank you!

damojo

Hi,

we have included those tabs&accordions:

http://themepunch.com/velocity/elements-accordions/ http://themepunch.com/velocity/elements-tabs/

You can include all kinds of other plugins of course.

Regards, damojo

Default-user

Hello,

Thank you for your answer, but i’m interested in nested tabs (i want horizontal tabs to contain vertical tabs). is there a way to do that with the plugins included in velocity theme? or do you know any other FREE plugin? Thank you very much!

damojo

Hi,

the visual composer offers various options but nested variants are forbidden by the plugin. I’m not sure you will find a wordpress plugin that allows nester tabs.

Regards, damojo

Default-user

Ok, this is what i realised but i needed a confirmation. Thank you again and i’m sorry for desturbing so many times. Great theme by the way!

damojo

Hi,

no problem, thats our job :)

Thanks!

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Israel

Hello, Is wpml plugin is included the a template?

Default-user

I meant in the template and how Caption can be Show with the prettyphoto? Sorry for my English

damojo

Hi pinapi,

you can use WPML with the theme but the plugin itself is not included.

For the pretty photo thing please send us an admin account to update something for you, http://damojo.ticksy.com

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ggogis Purchased

if i wanted to replace some of the icons, how can i find the current ones and replace them?

damojo

Hi,

thanks for your comment.

Where exactly do you want to replace icons? Icons in the menu can be selected from a visual list, same goes for the service icons. There are about 400 different ones available.

Services also allow the upload of images instead of the font icons.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This template doesn’t support IE explorer. This bug is not indicated in their documentation.

damojo

Hi,

of course we support IE9+, as indicated in the item description on the right side under: “Compatible Browsers”

Regards, damojo

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